Self parking, coffee/tea in a common area, and a refrigerator in a common area are available at this hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, concierge services, express check-in, and express check-out are onsite.
The Merchant offers 11 accommodations with fireplaces and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch LED televisions come with digital channels.
Bathrooms include bathrobes, designer toiletries, and hair dryers. This Salem hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This Georgian hotel also offers a terrace, tour/ticket assistance, and coffee/tea in a common area. Limited onsite parking is available on a first-come, first-served basis (surcharge).
The Merchant has designated areas for smoking.
A complimentary on-the-go breakfast is served each morning between 9:00 AM and 11:00 AM.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Offsite parking available (USD 10 per night)
Uncovered self parking on site (USD 25 per night; includes in/out privileges)
Limited onsite parking
Food and drink
Free on-the-go breakfast available daily 9:00 AM to 11:00 AM
Coffee and tea in common areas
Conveniences
Limited-hour front desk
Shared refrigerator
Water dispenser
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in public areas
Hardwood flooring in public areas
Thin carpet in public areas
Upper floors accessible by stairs only
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
More
4 floors
Built in 1789
Communal living room
Designated smoking areas
Fireplace in lobby
Georgian architecture
Room amenities
Bedroom
Premium bedding
Bathroom
Bathrobes
Designer toiletries
Hair dryer
Heated bathroom floor
Private bathroom
Towels provided
Entertainment
40-inch LED TV with digital channels
Food and drink
Free bottled water
More
Air conditioning (climate-controlled)
Fireplace
Heating
Individual decor
Individual furnishings
Iron/ironing board
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available
Special check-in instructions
The front desk is open daily from 9:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests are required to contact this property by text message 24 hours prior to arrival to arrange check-in.
Access methods
Front desk (limited hours), key retrieval
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Uncovered self parking fee: USD 25 per night (in/out privileges)
Nearby parking fee: USD 10.00 per night (499 ft away)
Early check-in is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0013862060
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.
We should mention
This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Merchant Hotel Salem
Merchant Salem
The Merchant Hotel
The Merchant Salem
The Merchant Hotel Salem
The Merchant Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
It was great and hit the spot. The only thing I might work on is the email for late arrivals and finding the parking lot. For first timers to Salem it was confusing but we made it.
John
Stayed 2 nights in Jul 2024
10/10 Excellent
Daniela
Traveled with partner
Jul 30, 2024
Liked: Staff & service
We checked in after hours so no staff to help us but the directions for what to do after hours was spot on. We just had a difficult time with our heavy luggage walking up 3 flights of stairs. All the snack amenities were awesome. We always got in too late at night to enjoy a fresh hot cookie but it’s a great touch.
The entire experience was phenomenal from start to finish. The staff was sweet. The after office hours check in went smoothly. Our room was absolutely perfect. The fresh snacks every day were top notch! The coffee bar was nice. Everything is within walking distance. Will definitely be staying here again.
The entire experience was phenomenal from start to finish. The staff was sweet. Even when I accidentally parked in the wromg spot and had to move, they were very nice about it. The after office hours check in went smoothly. Our room was absolutely perfect. The fresh snacks every day were top notch! My girlfriend was so excited about them every day. The coffee bar was nice. Everything is within walking distance. I will definitely be staying here again.
Great place to stay - similar to a bed snd breakfast. Rooms are very comfortable. Nice deck and living room in which you can relax. Yummy homemade continental breakfast items. Walking distance to everything. Would definitely stay her again!
The Merchant is a wonderful place to stay within walking distance of many wonderful sights in Salem.
It is a beautiful old building converted into a splendid B&B.
Excellent stay in a great location. Friendly staff, clean rooms, great intimate vibe, and free snacks and beverages. We will stay here each time we come to Salem.