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The Merchant

3.0 star property

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Photo gallery for The Merchant

Deluxe Double Room, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, individually decorated
Lobby sitting area
Free daily on-the-go breakfast
Front of property
Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
148 Washington Street, Salem, MA, 01970
  • Peabody Essex Museum
    ‪3 min walk‬
  • Salem Witch Trials Memorial
    ‪3 min walk‬
  • Salem Witch Museum
    ‪6 min walk‬
  • Boston, MA (BOS-Logan Intl.)
    ‪23 min drive‬

Room options

View all photos for Queen Deluxe

Queen Deluxe | 1 bedroom, premium bedding, individually decorated

Queen Deluxe

9.8 out of 10
Exceptional
(6 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Deluxe

King Deluxe | 1 bedroom, premium bedding, individually decorated

King Deluxe

9.0 out of 10
Wonderful
(14 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for George Washington King Deluxe

George Washington King Deluxe | 1 bedroom, premium bedding, individually decorated

George Washington King Deluxe

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed with Sofa bed

Deluxe Double Room, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, individually decorated

Deluxe Double Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 Queen Bed, Mobility Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Lark Suite

Lark Suite | 1 bedroom, premium bedding, individually decorated

Lark Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

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4.5 out of 5, Wonderful, (1010)
$289 nightly
The price is $289 total
includes taxes & fees
The Hotel Salem

About this property

The Merchant

3-star Salem hotel walkable to Salem Witch Museum
Self parking, coffee/tea in a common area, and a refrigerator in a common area are available at this hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, concierge services, express check-in, and express check-out are onsite.
The Merchant offers 11 accommodations with fireplaces and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch LED televisions come with digital channels.

Bathrooms include bathrobes and hair dryers. This Salem hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This Georgian hotel also offers a terrace, tour/ticket assistance, and coffee/tea in a common area. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Merchant has designated areas for smoking.

A complimentary on-the-go breakfast is served each morning between 9:00 AM and 11:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 10 per night)
  • Uncovered self parking on site (USD 25 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Free on-the-go breakfast available daily 9:00 AM to 11:00 AM
  • Coffee and tea in common areas

Conveniences

  • Limited-hour front desk
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Area rugs in public areas
  • Hardwood flooring in public areas
  • Thin carpet in public areas
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom

More

  • 4 floors
  • Built in 1789
  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby
  • Georgian architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with digital channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Fireplace
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests are required to contact this property by text message 24 hours prior to arrival to arrange check-in.

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 25 per night (in/out privileges)
  • Nearby parking fee: USD 10.00 per night (499 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0013862060
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Merchant Hotel Salem
Merchant Salem
The Merchant Hotel
The Merchant Salem
The Merchant Hotel Salem

The Merchant Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 297 out of 344 reviews
Rating 8 - Good. 30 out of 344 reviews
Rating 6 - Okay. 14 out of 344 reviews
Rating 4 - Poor. 1 out of 344 reviews
Rating 2 - Terrible. 2 out of 344 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Li

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, convenient location, very nice staff, I will come again.
Stayed 1 night in Mar 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious comfortable bed and a great walk-in shower with a good draw and no smelling soap and shampoo.
Stayed 1 night in Mar 2025

8/10 Good

David, Andover

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Inn in the heart of downtown Salem - walkable to great restaurants, shops, the Peabody Essex museum and the waterfront.
Stayed 1 night in Mar 2025

10/10 Excellent

jose r

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. My stay was very quiet which I love. The breakfast was yummy.
Stayed 1 night in Mar 2025

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Thomas

Traveled with family
Liked: Cleanliness, property conditions & facilities
I felt the property was average. I found it interesting that it advertises itself as an old historical house, which it was, however everything to do with it was via computer. The only interaction I had with a human presence was the day I checked in I was briefly greeted (cordially) by an employee in a very small "office". That employee leaves in the early evening. Other than that I rarely saw another guest and definitely no employees. It gives off the vibe of historical antiquity in a totally computerized environment. Not what I was expecting.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lara

Stayed 3 nights in Feb 2025

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy winter stay

Had a lovely stay at The Merchant hotel. We absolutely loved the fact that the rooms have a fireplace which we thoroughly enjoyed and took advantage of every morning and evening since it was cold out. We also enjoyed the fireplace in the lobby where we had our morning coffee and complimentary scones. They also bake chocolate chip cookies every afternoon. The staff is friendly and helpful, the main areas and room were very clean. The hotel is central, very close to several shops, restaurants and bars. Highly recommend!
Stayed 3 nights in Feb 2025

10/10 Excellent

Helen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This place is so close to everything. We loved the antique building and our room was lovely. The fresh baked goods (scones and frittata for breakfast, with warm chocolate chip cookies upon arrival) were terrific! We thoroughly enjoyed our one night getaway!!
Stayed 1 night in Feb 2025

10/10 Excellent

Natalia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Cassandra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place! We’d stay again
Stayed 1 night in Feb 2025

10/10 Excellent

Kristen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best snacks and treats!!! Clean, charming and spacious room convenient to all restaurants and shops. Come for the witches and stay for the treats!
Stayed 2 nights in Feb 2025

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying in a lovely and historical hotel. The furnishings were tasteful, the self-serve food items were high quality and generous, the linens luxurious and the location perfect.
Stayed 1 night in Feb 2025

10/10 Excellent

Monica

Stayed 2 nights in Jan 2025

10/10 Excellent

Alana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place! Very clean, quiet, great location. Walking distance to everything. It was awesome staying in a historical building. We didn’t know that on one of our tours, our exact room was apart of the tour! It was awesome. We will defiantly come back, and bring our friends and family.
Stayed 4 nights in Jan 2025

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Sherra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend!

Cozy, quiet and welcoming in the heart of Salem. Loved the fireplace. The staff was super helpful and accommodating…especially in alerting me to items I’d left behind. The snack bar and fresh baked breakfast treats were a wonderful touch. Will definitely return!
Stayed 1 night in Dec 2024

10/10 Excellent

Motomi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Todd, Windham

Liked: Cleanliness, staff & service, property conditions & facilities
What a treat to stay in the comfort of an historic building where old traditions meet a more modern flare. Especially, to stay in the same room as President Washington slept in. Close to all restaurants and shops. Excellent stay!
Stayed 1 night in Jan 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Celise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great staff. Everyone was kind and we felt very safe staying there. Such a comfy, cozy historic location.
Stayed 3 nights in Jan 2025