The Westin Copley Place, Boston, a Marriott Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Westin Copley Place, Boston, a Marriott Hotel

Exterior
Meeting facility
Meeting facility
Premium bedding, down comforters, pillowtop beds, in-room safe
Serves lunch and dinner

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast available
  • Gym
  • Housekeeping
  • Parking available

Explore the area

Map
10 Huntington Ave, Boston, MA, 02116
  • Copley Square
    ‪2 min walk‬
  • Copley Place
    ‪3 min walk‬
  • Newbury Street
    ‪3 min walk‬
  • Boston, MA (BOS-Logan Intl.)
    ‪21 min drive‬

Room options

Studio Suite, 2 Queen Beds, City View, Corner

  • 476 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

Studio Suite, 2 Queen Beds, River View

  • 550 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds

  • 392 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Club Room, 1 Double Bed

  • 392 sq ft
  • Sleeps 4
  • 1 Double Bed

Executive Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • 550 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, River View

  • 392 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, City View

  • 392 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, City View, Tower

  • 392 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed with Sofa bed, River View

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed, City View, Corner

  • 480 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Studio Suite, Multiple Beds, River View

  • 550 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

  • 392 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, River View

  • 392 sq ft
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 392 sq ft
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed

  • 392 sq ft
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Queen Beds

  • 392 sq ft
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 Double Bed

  • 392 sq ft
  • Sleeps 3
  • 1 Double Bed

Executive Suite, 1 Bedroom

  • 550 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Corner

  • 400 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Double Beds

Traditional Room, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

The Westin Copley Place, Boston, a Marriott Hotel

4-star hotel in Back Bay
Along with 4 restaurants, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
The Westin Copley Place, Boston, a Marriott Hotel offers 803 air-conditioned accommodations with iPod docking stations and safes. Pillowtop beds feature down comforters and premium bedding. 32-inch LED televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This Boston hotel provides wired and wireless Internet access (WiFi speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business amenities at this 4-star property consist of a 24-hour business center, 32 meeting rooms, and coworking spaces.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 57493 square feet (5341 square meters) include a conference center. This Art Deco hotel also offers a 24-hour fitness center, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge), along with a car charging station.

The Westin Copley Place, Boston, a Marriott Hotel is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
The Huntington - This restaurant serves breakfast only.
Bar 10 - This bar serves lunch and dinner. Open daily.
Ingredients - This restaurant serves breakfast, lunch, and dinner. Open daily.
Fogo de Chão Brazilian St - This restaurant serves lunch and dinner. Open daily.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15.95 per day); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi; wired internet (USD 15.95 per 24-hour period)

Parking and transportation

  • Electric car charging station on site
  • Bus station shuttle (surcharge)
  • Limo/town car service
  • Valet parking on site (USD 70 per night; includes in/out privileges)

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 10:00 AM for a fee: USD 28.75 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar 10
  • Fogo de Chão Brazilian St
  • Ingredients
  • The Huntington

Things to do

  • 24-hour gym
  • Fitness classes
  • Shopping
  • TV in common areas
  • Yoga classes

Family friendly

  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 32 meeting rooms
  • Computer station
  • Conference center (57,493 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 36 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1983
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 30 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 28.75 per person
  • Fee for in-room wireless internet: USD 15.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 15.95 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: USD 15.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 70 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0015810350
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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The Westin Copley Place, Boston, a Marriott Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 818 out of 1150 reviews" "
Rating 8 - Good. 213 out of 1150 reviews" "
Rating 6 - Okay. 72 out of 1150 reviews" "
Rating 4 - Poor. 26 out of 1150 reviews" "
Rating 2 - Terrible. 21 out of 1150 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Edward

Liked: Cleanliness, property conditions & facilities
Great location and wonderful staff
Stayed 4 nights in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Convince to everything
Stayed 4 nights in Sep 2024

10/10 Excellent

antony

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having stayed in the back bay area previously in the Fairmont, I can say that the Westin is far better in all areas.
Stayed 3 nights in Oct 2024

2/10 Terrible

Beau

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Property was beautiful but the hotel staff was no help. I want to add that I did just call the hotel and whoever I spoke to at host services who picked up was extremely rude. From the start of the phone call before I even stated my issue she was very nasty. She then interrupted me and said if I knew the Massachusetts parking rules then I would know there would be a charge. When I responded and said that I am from out of state and therefore didn't know that she responded, "So you don't do any research before you come to Boston?" | am appalled by how this employee spoke and handled this situation. As someone who has been in the customer service industry for 15 years, I have never experienced such a harsh attitude from someone like this employee.
Stayed 2 nights in Oct 2024

8/10 Good

Steve

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Always a great hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Central location - easy to use - relatively modern. Professional staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Sean

Stayed 3 nights in Oct 2024

6/10 Okay

June

Liked: Cleanliness
Was not able to check out at 3:00 am or settle our bill due to their audit so it ended up costing us a lot of money because thye took our payment form the credit card on file rather then us paying with US funds that we had brought. So we ended up having to pay the cdn amount with the exchange on our credit card. The hotel would not do anything to assist in this matter. Very disaponted as this is supposed to be a high end hotel..will never go back.
Stayed 6 nights in Oct 2024

10/10 Excellent

Margaret A

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 3 nights in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view
We stayed in a room with a view of the river, and it was beautiful both day and night. This hotel offers many amenities but there is no in room coffee maker or mini fridge(maybe because it is a more upscale hotel?) It would have been nice to be able to make coffee in the morning before getting dressed and going out for the day. Room service is available and there is a Starbucks located in the lobby. Also, the mattress was not comfortable for neither my husband nor I. Everything else was wonderful and we had a memorable stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Todd

Stayed 1 night in Oct 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property. Good location. Friendly staff.
Stayed 1 night in Oct 2024

6/10 Okay

Regina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The physical building is still great. Everything else is mediocre, so it was not worth the money from me. The breakfast dining options remind me of other cheaper Marriott hotels. I was not satisfied with the dining options at cheaper Marriott hotels, and I am definitely not satisfied at more expensive similar options at the Westin.
Stayed 2 nights in Oct 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jack

Stayed 2 nights in Oct 2024

10/10 Excellent

Deborah

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff were extremely polite, helpful and knowledgeable. Highly recommend
Stayed 4 nights in Oct 2024

8/10 Good

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great except room temp was not maintained at what we set it to. It was too cold.
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - will come again!
Stayed 1 night in Oct 2024

10/10 Excellent

Mary

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

susanna

Traveled with family
Liked: Staff & service, property conditions & facilities
Live the easy check in, and the staff was very hospitable. Love the location.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jill P

Stayed 2 nights in Sep 2024

10/10 Excellent

Jany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying here, and all i want to say is that this hotel is amazing. The area, how clean it is, the views! Everything at this hotel is to die for.
Stayed 4 nights in Oct 2024

10/10 Excellent

Bryant

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is connected to the Prudential Center where my office is located. Plenty of nice shipping and restaurants. Didn’t have to go outside as it’s starting to get cool on Boston! My new hotel when I visit for work! The bed was super comfy! Lobster roll at the restaurant in the home was delicious!
Stayed 2 nights in Oct 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
The experience was excellent.
Stayed 4 nights in Oct 2024