Extended Stay America Suites - Boston - Saugus

2.5 star property

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Photo gallery for Extended Stay America Suites - Boston - Saugus

Enjoy meals and socialize in the central dining area, check in at the reception desk, and relax in front of the large mirror.
Stay America hotel features a modern architectural design with a prominent entrance marked by a red-brick structure.
Relax in comfort with a large bed, sofa, and flat-screen TV.
Enjoy cooking in this well-equipped kitchen with a dishwasher, stainless steel sink, and range hood.
Reception area with a reception desk and abstract wall decoration.

Reviews

6.4 out of 10

Popular amenities

  • Kitchen
  • Gym
  • Laundry
  • Pet friendly
  • Breakfast included

Explore the area

Map
832 Broadway, Saugus, MA, 01906
  • Encore Boston Harbor
    ‪11 min drive‬
  • Revere Beach
    ‪12 min drive‬
  • TD Garden
    ‪13 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪15 min drive‬

Room options

Standard Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Deluxe Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Extended Stay America Suites - Boston - Saugus

Saugus hotel with in-room kitchens
Along with a 24-hour fitness center, this smoke-free hotel has coffee/tea in a common area and laundry facilities. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and a vending machine. Housekeeping is available on request.
Extended Stay America Suites - Boston - Saugus offers 123 accommodations. Accommodations offer separate sitting areas. 34-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and coffee/tea in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis. Guests can use the outdoor pool at a partner property.

Extended Stay America Suites - Boston - Saugus is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool (guest access)

Family friendly

  • Access to nearby outdoor pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2017
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with premium cable channels

Food and drink

  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0003882620
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

WoodSpring Suites Signature Boston North Hotel Saugus
WoodSpring Suites Signature Boston North Hotel
WoodSpring Suites Signature Boston North Saugus
WoodSpring Suites Signature B
WoodSpring Suites Boston North
WoodSpring Suites Signature Boston North
Extended Stay America Suites Boston Saugus
Extended Stay America Suites - Boston - Saugus Hotel
Extended Stay America Suites - Boston - Saugus Saugus
Extended Stay America Suites - Boston - Saugus Hotel Saugus

Extended Stay America Suites - Boston - Saugus Reviews

Reviews

6.4
Rating 10 - Excellent. 287 out of 1001 reviews
Rating 8 - Good. 190 out of 1001 reviews
Rating 6 - Okay. 175 out of 1001 reviews
Rating 4 - Poor. 122 out of 1001 reviews
Rating 2 - Terrible. 227 out of 1001 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay and a safe place to be
Stayed 1 night in Apr 2025

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m
Stayed 1 night in Apr 2025

8/10 Good

makenley

Stayed 1 night in Apr 2025

6/10 Okay

miguel

Disliked: Cleanliness
Stayed 1 night in Apr 2025

6/10 Okay

Roberto

Traveled with family
Disliked: Staff & service
Ok for a night before your flght
Stayed 1 night in Mar 2025

6/10 Okay

Aaron

Liked: Staff & service, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Valentina

Traveled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Ofrecían wifi para un solo dispositivo y encima no funcionaba dentro de la habitación
Stayed 1 night in Mar 2025

10/10 Excellent

Jean Facky

Liked: Amenities
Good
Stayed 1 night in Mar 2025

6/10 Okay

Stacey

Disliked: Staff & service

Stay away unless you are a smoker

Exterior of hotel littered with PILES of cigarette butts- all around the entire exterior. I was on the top floor yet cigarette smoke filtered in through the (non working) fan in the bathroom. I was there for 6 nights but complained the last 2 nights, because I have asthma and couldn't breathe or sleep. Staff seemed disinterested on the whole. The only bright star employee was Sodi, at the front desk. She was welcoming; friendly, helpful and knowledgeable. She was able to provide great customer service with a smile. The Maintenance man Bob was rude to me upon my arrival and threatened to call animal control, since my dog was in my vehicle while I unloaded my belongings for my stay.cm Upon inspecting my hotel room, there were lightbulbs in the bathroom & kitchen that needed replacement. The fan in the bathroom was inoperable. Bob (maintenance) mentioned that 1/2 of the bathroom fans of the hotel are not working. The toilet also clogged the 2nd day and water overflowed. Maintence needed to use an auger to release the clog. The floors in the room were definitely not mopped before my arrival, as my socks were filthy, when I walked in the room with just socks on. I bought my own cooking opan at a nearby store, as the New Manager mentioned the hotel did not have pans to give to guests. (*Even though it is advertised). I also had to purchase my own cleaning products, dish soap, sponges and mop- so I could maintain cleanliness. Housekeeping is only done after guests stay is 7 days.**
Stayed 6 nights in Mar 2025

6/10 Okay

Elisha

Liked: Staff & service
Disliked: Room comfort

Meh

The staff was friendly at check in. WiFi was absolutely horrible and there were random potent smells permitting the hallway and our room. The recliner in our room looked like it had been torn up by a herd of cats and the bed was super uncomfortable. But for the price… I guess it was fine.
Stayed 1 night in Apr 2025

2/10 Terrible

Tanja

Stayed 1 night in Apr 2025

2/10 Terrible

Paula

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was not very clean. Dirty floor, long black hairs on the comforter (over 10 strands), towels in the bathroom were stained and again long black strands of hair on every freaking towel!!! Even the small hand towels! Absolutely gross!!!
Stayed 1 night in Apr 2025

6/10 Okay

Romario

Stayed 1 night in Mar 2025

10/10 Excellent

Thellia

Stayed 1 night in Mar 2025

10/10 Excellent

Sherizan

Stayed 2 nights in Mar 2025

10/10 Excellent

Brandon

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to a Walmart, soo many restaurants, super friendly staff.
Stayed 1 night in Mar 2025

4/10 Poor

Glenn

Disliked: Amenities, property conditions & facilities
Alot of smokers standing right by the entrance doors. The furniture in the rooms were torn and tattered. If you needed utensils or plates, you would have to go to the front desk and ask for some, even though in the room you had a hot top stove, a microwave, a sink? They don’t alert you of that beforehand. The breakfast offered as a perk is a very poor offering. Oatmeal, coffee, a .25 cent mini bagged muffin. “That’s it” McDonalds 50 yards away thankfully …
Stayed 4 nights in Mar 2025

6/10 Okay

Marife

Traveled with group
Stayed 6 nights in Mar 2025

10/10 Excellent

patrick

Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loud neighbors throughout the night, key cards that would just stop working throughout the stay, with an unattended front desk, I had to call several times just to get someone to show up. The rooms are non smoking yet still smelled like a pack of cigarettes
Stayed 7 nights in Mar 2025

10/10 Excellent

JEFFREY, Fort worth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Kyle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good.
Stayed 2 nights in Mar 2025

10/10 Excellent

Luis

Stayed 1 night in Mar 2025

10/10 Excellent

Moma, Milford

Stayed 1 night in Mar 2025

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing!
Stayed 3 nights in Mar 2025