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Extended Stay America Suites - Boston - Saugus

2.5 star property

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Photo gallery for Extended Stay America Suites - Boston - Saugus

Lobby
Lobby
Desk, laptop workspace, iron/ironing board, free WiFi
Exterior
Deluxe Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

6.6 out of 10

Popular amenities

  • Kitchen
  • Gym
  • Laundry
  • Pet friendly
  • Breakfast included

Explore the area

Map
832 Broadway, Saugus, MA, 01906
  • Encore Boston Harbor
    ‪11 min drive‬
  • Revere Beach
    ‪12 min drive‬
  • TD Garden
    ‪13 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, Non Smoking, Refrigerator & Microwave

Deluxe Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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About this property

Extended Stay America Suites - Boston - Saugus

Saugus hotel with in-room kitchens
Along with a 24-hour fitness center, this smoke-free hotel has coffee/tea in a common area and laundry facilities. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and a vending machine. Housekeeping is available on request.
Extended Stay America Suites - Boston - Saugus offers 123 accommodations. Accommodations offer separate sitting areas. 34-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and coffee/tea in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis. Guests can use the outdoor pool at a partner property.

Extended Stay America Suites - Boston - Saugus is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool (guest access)

Family friendly

  • Access to nearby outdoor pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2017
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with premium cable channels

Food and drink

  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0003882620
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

WoodSpring Suites Signature Boston North Hotel Saugus
WoodSpring Suites Signature Boston North Hotel
WoodSpring Suites Signature Boston North Saugus
WoodSpring Suites Signature B
WoodSpring Suites Boston North
WoodSpring Suites Signature Boston North
Extended Stay America Suites Boston Saugus
Extended Stay America Suites - Boston - Saugus Hotel
Extended Stay America Suites - Boston - Saugus Saugus
Extended Stay America Suites - Boston - Saugus Hotel Saugus

Extended Stay America Suites - Boston - Saugus Reviews

Reviews

6.6
Rating 10 - Excellent. 292 out of 1003 reviews
Rating 8 - Good. 200 out of 1003 reviews
Rating 6 - Okay. 176 out of 1003 reviews
Rating 4 - Poor. 119 out of 1003 reviews
Rating 2 - Terrible. 216 out of 1003 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

James

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The room was disgusting. No key to room.

Stayed 2 nights in Feb 2025

2/10 Terrible

Enny

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
horrible service
Stayed 2 nights in Feb 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

YOHE

Stayed 1 night in Feb 2025

2/10 Terrible

Amy

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a TRAP SPOT!!! Every time I left my room I made sure my gun was in my hoodie pocket with one in the chamber ready to go. After I sat in the torn up chair (please know their pictures on here are false advertisement) my entire body felt as if it was on fire and being bit my a million fire ants. No sign of bedbugs but there was something. I took 3 showers and it did not help, I went all the next day itching and did not stop until I went to a different hotel the next night, showered and put on brand new clothes I went and bought because every article of clothing that was in that room made me itch. When I combed my hair after washing it there were tons of white fuzz/lint like balls in my hair on the comb, I am also finding them in the clothes that were in that room. I am allergic to dust, maybe it was a severe case of dust nights but I also found animal hair on the beds sheets. But this place SUCKED!!!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Bobby

Stayed 1 night in Feb 2025

2/10 Terrible

Angie

Stayed 1 night in Feb 2025

10/10 Excellent

Arrey Ayuk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean and spacious
Stayed 1 night in Feb 2025

4/10 Poor

Alcante

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
The place was dirty and the staff was rude and not willing help.
Stayed 3 nights in Feb 2025

10/10 Excellent

Joe

Business traveler
Liked: Staff & service

Solid Cheap Place, Would Stay Again

This is a discount hotel where you get what you pay for. It is clean enough and safe enough for me to book it a second time, and I will use it in the future. The staff was very friendly, I can only imagine bad reviews are coming from people who thought they were booking a $300 night hotel room with a 5 star breakfast.
Stayed 3 nights in Feb 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Carmen

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The furniture in the room look like it came from a dumpster a ripped up recliner chair with stains all over it. The towels did not look clean just put back on the shelf. Still had somebody else’s pubic hairs all over them. The bathtub was full of hair. Would never try to take a nice hot bath in this place. The one good thing I can say is the front desk Staff is very friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

Adriane

Stayed 3 nights in Feb 2025

2/10 Terrible

Jose M

Disliked: Cleanliness, staff & service, property conditions & facilities
Change bed sofa chair because they are so old and dirty
Stayed 1 night in Feb 2025

6/10 Okay

Steven

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Both chairs in were shredded room were destroyed in trash TV did not work breakfast was not out at 6:00i will never go back I even believe I should be refunding my money it was that bad
Stayed 1 night in Feb 2025

6/10 Okay

Jose

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Room was not cleaned properly prior. Hair all through the shower
Stayed 2 nights in Feb 2025

6/10 Okay

Enzo

Disliked: Cleanliness
Asked for room service at the front desk and got nothing. They ask you to get used towels to front desk to change it, wasn't supposed to be delivered to the room? My wife got a towel full of hair, disgusting. The best thing is the location, get quick to Boston and to Salem.
Stayed 3 nights in Feb 2025

6/10 Okay

Lola

Liked: Staff & service
Disliked: Property conditions & facilities
the room was not what i expected and with the dog barking and guest slamming doors it just wasn’t quiet like i was hoping
Stayed 4 nights in Feb 2025

10/10 Excellent

Adriane

Stayed 2 nights in Jan 2025

10/10 Excellent

Javier

Liked: Amenities
Great
Stayed 2 nights in Jan 2025

4/10 Poor

Michael P

Business traveler
Disliked: Cleanliness, property conditions & facilities

Property very dated and in rough shape!

I found the property to be in very poor condition. Couch and hassocks torn and worn. Didn't even want to sit on them. Towels appeared clean but one was clearly stained. "grab 'n go" breakfast was embarrassing. Coffee was okay! Also, book through my Hotels.com account. Selected "pay at arrival" so I could use my work card but front desk told me my personal card was already charged. They did not offer to correct the payment method error. Will definitely NOT stay here again.
Stayed 1 night in Feb 2025

2/10 Terrible

Rafael

Stayed 1 night in Feb 2025

10/10 Excellent

YOHE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

A great stay , good people
Stayed 1 night in Jan 2025

2/10 Terrible

Alexxia

Stayed 2 nights in Jan 2025