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Extended Stay America Suites - Boston - Saugus

2.5 star property

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Photo gallery for Extended Stay America Suites - Boston - Saugus

Lobby
Lobby
Desk, laptop workspace, iron/ironing board, free WiFi
Exterior
Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

6.2 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
$93
includes taxes & fees
Jan 8 - Jan 9, 2026

Explore the area

View in a map
832 Broadway, Saugus, MA, 01906
  • Place, Square One Mall
    ‪13 min walk‬
  • Place, Breakheart Reservation
    ‪16 min walk‬
  • Place, Saugus Iron Works National Historic Site
    ‪4 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Studio, Non Smoking, Refrigerator & Microwave

Deluxe Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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About this property

Extended Stay America Suites - Boston - Saugus

Saugus hotel with in-room kitchens
Along with a 24-hour fitness center, this smoke-free hotel has coffee/tea in a common area and laundry facilities. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and a vending machine. Housekeeping is available on request.
Extended Stay America Suites - Boston - Saugus offers 123 accommodations. Accommodations offer separate sitting areas. 34-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and coffee/tea in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis.

Extended Stay America Suites - Boston - Saugus is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2017
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with premium cable channels

Food and drink

  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0003882620
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

WoodSpring Suites Signature Boston North Hotel Saugus
WoodSpring Suites Signature Boston North Hotel
WoodSpring Suites Signature Boston North Saugus
WoodSpring Suites Signature B
WoodSpring Suites Boston North
WoodSpring Suites Signature Boston North
Extended Stay America Suites Boston Saugus
Extended Stay America Suites - Boston - Saugus Hotel
Extended Stay America Suites - Boston - Saugus Saugus
Extended Stay America Suites - Boston - Saugus Hotel Saugus

Extended Stay America Suites - Boston - Saugus Reviews

Reviews

6.2
Rating 10 - Excellent. 289 out of 1003 reviews
Rating 8 - Good. 158 out of 1003 reviews
Rating 6 - Okay. 163 out of 1003 reviews
Rating 4 - Poor. 141 out of 1003 reviews
Rating 2 - Terrible. 252 out of 1003 reviews

6.4/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service, property conditions & facilities

Absolute junk

The entire facility smelled very strongly of cigarette smoke, even though everything was supposed to be non-smoking. There were what appeared to be indigent people standing just outside the door, smoking cigarettes, and dope. Our room was a suite, with a couch that had been destroyed by someone’s animals.. After seeing that, I went back down to the front desk and told the guy so we wouldn’t be accused of it. His reply was “all the rooms are like that“. There were no kitchen amenities in the room. Fair enough on that, But they’re also wasn’t a coffee maker. Going back to the front desk I asked for a pot so that we could boil water to make coffee. And I had to wait for someone to clean a pot. This is the worst experience I’ve had and I am a frequent traveler.
Stayed 2 nights in Sep 2025

2/10 Terrible

greg d.

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

never stay at a extended hotel again would not rec

not safe tailgate partys in the parking lot. Dogs Barking near room. late 4:00 PM Check inn. Police evicting person from room next doo
Stayed 1 night in Sep 2025

10/10 Excellent

Rachel

Stayed 1 night in Sep 2025

10/10 Excellent

Melissa

Stayed 1 night in Sep 2025

6/10 Okay

Damien

Stayed 1 night in Sep 2025

2/10 Terrible

Marck

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property pictures are extremely deceptive. The room was filthy and the air conditioner vents had mold and blow out air that smelled like smoke. The walls are thin and I heard noises all not long. People hung out in front of the property while staring guests as they walk into the hotel. Very scary and unsettling. Never again!
Stayed 2 nights in Sep 2025

2/10 Terrible

Ehsan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

6/10 Okay

Cleo

Traveled with group, Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness

Salem Trip

Great priced hotel for our Salem weekend trip. About 20 minutes from Salem itself. Great location overall with a walmart next door and plenty of restaurant options within 5 minutes. Not the cleaned place i’ve stayed, had some bugs in our room as well as an old soap bar sitting on top of the shower rim from previous guests. Room came with fridge, stove top, microwave, etc. Staff was helpful throughout our stay. Would recommend for a short busy weekend.
Stayed 2 nights in Sep 2025

6/10 Okay

Debra

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Rundown room

My stay was not great. The room seemed clean enough but very rundown - the upholstery on the desk chair was mostly peeled off, the chair near the bed was covered with a poorly fitted cover that looked to be meant for a much larger chair and was also in rough condition. The towels were dingy and worn but again, they seemed clean. The pillows were flat and uncomfortable. The "blanket" was the thickness of a sheet.
Stayed 1 night in Sep 2025

6/10 Okay

Brian, Marshfield

Business traveler, Traveled with family
Disliked: Property conditions & facilities
No breakfast, tv didn't work in room, elevator buttons didn't work, it was loud
Stayed 1 night in Sep 2025

10/10 Excellent

Oursnite

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything i m feel safe sleeping well lol
Stayed 2 nights in Sep 2025

2/10 Terrible

chris

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Felt like we were at a drug house. Room stink so bad like cigarettes and the upholstery was picked apart by a cat or meth head
Stayed 1 night in Sep 2025

10/10 Excellent

Keyonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
phenomenal staff .Everyone was kind and very accommodating. Will definitely visit again :)
Stayed 1 night in Sep 2025

8/10 Good

Damien

Traveled with family
Disliked: Cleanliness
Pet hotel and it smells like it. But the l
Stayed 1 night in Sep 2025

2/10 Terrible

Amy

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
When we arrived they said they didn’t have a room for us. Then the lady at the counter asked if I was done when I was stressed that after a long travel I am being told that the room I paid for and rented is no longer available. But then she manages to find us a room… Tv had no service that was annoying
Stayed 1 night in Sep 2025

2/10 Terrible

Alvin

Liked: Cleanliness, room comfort
Disliked: Staff & service

Last and only stay there

There was no tv, no ice trays for ice, no dial tone for phone use and we received a knock on the door early in the morning bcuz the front desk person didn’t know we were staying in the room. Candice was very professional and apologetic for the bad service we received.
Stayed 1 night in Sep 2025

10/10 Excellent

Saint Pierre

Liked: Cleanliness
Stayed 2 nights in Sep 2025

2/10 Terrible

Laverne

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty
Stayed 5 nights in Sep 2025

8/10 Good

Nicodouins

Stayed 1 night in Sep 2025

6/10 Okay

Anna

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The receptionist was not friendly at all. Not one time did she smile or make eye contact with us. There was quite a bit of noise throughout the whole night andThere was no water for guest, except for the one that you have to pay for. The breakfast was not good either. I will not be using this hotel again.
Stayed 1 night in Sep 2025

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty

Our experience started bad and ended horribly. Should have known it would be dirty when we walked up and there was dog poop all over the walkway. Front desk was not friendly at all. Made it up to our room which was FILTHY. Wet dirty towels , horrendous smell, creepy hairs on the bad and a dirty chair filled with crumbs. We instantly booked a room across the street and went downstairs to check out. Waited about twenty minutes to talk to the front desk person who did not seem to care at all. She was completely unapologetic about the state of our room , not offering to try and make it right at all. We asked about how to get our money back and she was very cavalier informing us to call and say we didn't stay there. After we checked into our other hotel we tried to call three times and no one answered .
Stayed 1 night in Sep 2025

4/10 Poor

Andrew

Stayed 1 night in Sep 2025

8/10 Good

Dakota

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Good job
Stayed 2 nights in Aug 2025

2/10 Terrible

Poorna Kumar

Stayed 1 night in Aug 2025

10/10 Excellent

Tom

Stayed 1 night in Sep 2025