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Extended Stay America Suites - Boston - Saugus

2.5 star property

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Photo gallery for Extended Stay America Suites - Boston - Saugus

Lobby
Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Exterior

Reviews

6.2 out of 10

Popular amenities

  • Kitchen
  • Gym
  • Laundry
  • Pet friendly
  • Breakfast included
$96
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
832 Broadway, Saugus, MA, 01906
  • Place, Square One Mall
    ‪13 min walk‬
  • Place, Breakheart Reservation
    ‪16 min walk‬
  • Place, Saugus Iron Works National Historic Site
    ‪4 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Studio, Non Smoking, Refrigerator & Microwave

Deluxe Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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About this property

Extended Stay America Suites - Boston - Saugus

Saugus hotel with in-room kitchens
Along with a 24-hour fitness center, this smoke-free hotel has coffee/tea in a common area and laundry facilities. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and a vending machine. Housekeeping is available on request.
Extended Stay America Suites - Boston - Saugus offers 123 accommodations. Accommodations offer separate sitting areas. 34-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and coffee/tea in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis.

Extended Stay America Suites - Boston - Saugus is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2017
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with premium cable channels

Food and drink

  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0003882620
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

WoodSpring Suites Signature Boston North Hotel Saugus
WoodSpring Suites Signature Boston North Hotel
WoodSpring Suites Signature Boston North Saugus
WoodSpring Suites Signature B
WoodSpring Suites Boston North
WoodSpring Suites Signature Boston North
Extended Stay America Suites Boston Saugus
Extended Stay America Suites - Boston - Saugus Hotel
Extended Stay America Suites - Boston - Saugus Saugus
Extended Stay America Suites - Boston - Saugus Hotel Saugus

Reviews

Extended Stay America Suites - Boston - Saugus Reviews

6.2

6.4/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness
Rating 10 - Excellent. 287 out of 1005 reviews
Rating 8 - Good. 164 out of 1005 reviews
Rating 6 - Okay. 164 out of 1005 reviews
Rating 4 - Poor. 141 out of 1005 reviews
Rating 2 - Terrible. 249 out of 1005 reviews

Reviews

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty

Our experience started bad and ended horribly. Should have known it would be dirty when we walked up and there was dog poop all over the walkway. Front desk was not friendly at all. Made it up to our room which was FILTHY. Wet dirty towels , horrendous smell, creepy hairs on the bad and a dirty chair filled with crumbs. We instantly booked a room across the street and went downstairs to check out. Waited about twenty minutes to talk to the front desk person who did not seem to care at all. She was completely unapologetic about the state of our room , not offering to try and make it right at all. We asked about how to get our money back and she was very cavalier informing us to call and say we didn't stay there. After we checked into our other hotel we tried to call three times and no one answered .
Stayed 1 night in Sep 2025

4/10 Poor

Andrew

Stayed 1 night in Sep 2025

8/10 Good

Dakota

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Good job
Stayed 2 nights in Aug 2025

2/10 Terrible

Poorna Kumar

Stayed 1 night in Aug 2025

10/10 Excellent

Tom

Stayed 1 night in Sep 2025

2/10 Terrible

Eric

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It was absolutely disgusting. The floors were sticky. The outside of the toilet looked like it hadn't been cleaned in months. The air conditioner was caked with dirt. The room smelled like cigarettes, and a dog was barking across the hall all night. The blankets and sheets were paper thin. The bed felt like lumpy concrete. I would sleep in my car before I'd stay here again. Not to mention they charged my card for $200 when i paid for the trip online and now have to wait 3-5 days to get my money back. Worst Extended Stay I have ever stayed at. Manager was very dismissive about the issues we raised. Stay here at your own peril.
Didn't feel like risking sitting on the couch in our "Deluxe" room.
At least the seat looked clean.
Cleaning is difficult to do.
Stayed 2 nights in Aug 2025

4/10 Poor

Jhansi

Disliked: Cleanliness, amenities, property conditions & facilities
Did not provide basic things like paper towel, glasses and clean towels.
Stayed 3 nights in Aug 2025

6/10 Okay

Kurtis

Stayed 1 night in Aug 2025

10/10 Excellent

Mariangeles

Stayed 1 night in Aug 2025

10/10 Excellent

Tony

Stayed 1 night in Aug 2025

4/10 Poor

Thomas

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Hou Chun

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Bertina

Stayed 1 night in Aug 2025

8/10 Good

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely recommend staying here.
Stayed 2 nights in Aug 2025

6/10 Okay

Trang

Stayed 3 nights in Jul 2025

2/10 Terrible

Becky

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Found cockroach in room. Would not refund our money
Stayed 2 nights in Aug 2025

6/10 Okay

MEHER

Stayed 3 nights in Apr 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

It was. Great and they are trying to redo everything and bill the manager is really great and nice
Stayed 2 nights in Aug 2025

8/10 Good

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfortable Baron was clean
Stayed 1 night in May 2025

10/10 Excellent

Sarah

Stayed 2 nights in Aug 2025

8/10 Good

michael

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

2/10 Terrible

Jorge Reyes, San Rafael

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel should be decommissioned, it was filthy, roaches in the bathroom and the TV didn’t work! Terrible experience…
Stayed 2 nights in Aug 2025

2/10 Terrible

Krystle

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This property was absolutely disgusting. Every part of the hallway from the carpet to the smell of the hotel was gross. The room was worse. We left within 4 hours and I booked somewhere else
Bathroom door
Bbq sauce or ketchup on curtains
Dirty floor in room
Mold and dust on AC
Stayed 2 nights in Aug 2025

10/10 Excellent

Abigail

Stayed 2 nights in Aug 2025

6/10 Okay

Steven

Liked: Staff & service
Disliked: Cleanliness
Not the best experience. It fit the need for a place to stay at a reasonable rate. Several things were broken, including the key maker, the elevator, a door, and some other stuff.
Stayed 1 night in Aug 2025