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Extended Stay America Suites - Boston - Saugus

2.5 star property

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Photo gallery for Extended Stay America Suites - Boston - Saugus

Lobby
Desk, laptop workspace, iron/ironing board, free WiFi
Exterior
Lobby
Deluxe Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

6.4 out of 10

Popular amenities

  • Kitchen
  • Gym
  • Laundry
  • Pet friendly
  • Breakfast included
$142
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
832 Broadway, Saugus, MA, 01906
  • Place, Encore Boston Harbor
    ‪11 min drive‬
  • Place, Revere Beach
    ‪12 min drive‬
  • Place, TD Garden
    ‪13 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Studio, Non Smoking, Refrigerator & Microwave

Deluxe Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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About this property

Extended Stay America Suites - Boston - Saugus

Saugus hotel with in-room kitchens
Along with a 24-hour fitness center, this smoke-free hotel has coffee/tea in a common area and laundry facilities. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and a vending machine. Housekeeping is available on request.
Extended Stay America Suites - Boston - Saugus offers 123 accommodations. Accommodations offer separate sitting areas. 34-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and coffee/tea in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis.

Extended Stay America Suites - Boston - Saugus is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2017
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with premium cable channels

Food and drink

  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0003882620
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

WoodSpring Suites Signature Boston North Hotel Saugus
WoodSpring Suites Signature Boston North Hotel
WoodSpring Suites Signature Boston North Saugus
WoodSpring Suites Signature B
WoodSpring Suites Boston North
WoodSpring Suites Signature Boston North
Extended Stay America Suites Boston Saugus
Extended Stay America Suites - Boston - Saugus Hotel
Extended Stay America Suites - Boston - Saugus Saugus
Extended Stay America Suites - Boston - Saugus Hotel Saugus

Extended Stay America Suites - Boston - Saugus Reviews

Reviews

6.4
Rating 10 - Excellent. 287 out of 1002 reviews
Rating 8 - Good. 173 out of 1002 reviews
Rating 6 - Okay. 172 out of 1002 reviews
Rating 4 - Poor. 134 out of 1002 reviews
Rating 2 - Terrible. 236 out of 1002 reviews

6.6/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth

Stayed 1 night in Jul 2025

2/10 Terrible

Jesus

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
One of the worst experiences I’ve ever had. If we were not so tired, we would not have stayed. The room had a bad smell, and had poor sanitation. The bathroom door looked like someone put their fist through it and the only chair in the room was horrid. The beds were flimsy also. Will never visit this chain of hotels again.
Stayed 1 night in Jul 2025

8/10 Good

Perry

Traveled with family
Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Debbie Ann

Stayed 3 nights in Jun 2025

4/10 Poor

Joaquin

Disliked: Cleanliness
Stayed 2 nights in Jun 2025

4/10 Poor

Greg

Stayed 1 night in Jun 2025

6/10 Okay

Michael

Business traveler
Liked: Staff & service
Disliked: Cleanliness
The room smelled like a dirty dog and dog urine. Besides that, the room was clean.
Stayed 3 nights in Jun 2025

6/10 Okay

susan

Business traveler
Liked: Cleanliness, staff & service
I want to start out by saying the front desk staff was very professional, kind, and helpful. I have no complaint whatsoever with the check in process or the front desk in general. My concern is that when I went up to my room, I was immediately 'greeted' by the strong smell of marijuana smoke, and the room three doors down from mine was BLASTING loud music which I could hear through the wall. I also heard what sounded like an older gentlemen yelling out randomly, with some kind of mental health distress. The carpet was stained in the hallway, also. I needed to use the room to conduct an online meeting, which I did, and then immediately left and drove the remaining three hour home, as I did not feel safe and couldn't imagine getting any sleep in such a loud and stinky environment. I would never consider staying at this hotel, or any other extended stay hotel, again after this experience.
Stayed 1 night in Jun 2025

8/10 Good

Stephen

Stayed 1 night in Jun 2025

2/10 Terrible

Terrill

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bring your shanks

This place is filled with crack heads and mentally unstable people. The place was so dirty we stuck to the floor while walking. No dishes in room, towels are a joke no face cloths apparently thats too much. Right on a turn pike very dangerous to get leave the hotel.
Stayed 9 nights in Jun 2025

2/10 Terrible

Victoria

Traveled with family
Disliked: Cleanliness, property conditions & facilities
When arriving we were greeted by night staff and checked in. Upon entering the room it is as if someone smoked a carton of cigarettes in the room. When I went to ask for a different room staff noticeably changed demeanor and said that he couldn’t do anything. Could not give us a new room or refund us. Left us stuck in a room to then find a completely ripped apart chair, uncleaned fridge, and broken furniture,, stains and spots all over everything, a tv that had no connection, as well as a tub/shower that is pouring out onto the ground(somehow without user error) As someone who is always in the Boston area I will 10000% be staying somewhere else.
Stayed 1 night in Jun 2025

2/10 Terrible

Hollie

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked ahead through expedia and were turned away upon arriving because they were over booked. Staff had no idea what to do to try to accommodate or rectify the situation. It was an awful experience after traveling 4 hours to get to this hotel. Extremely disappointed
Stayed 1 night in Jun 2025

2/10 Terrible

Megan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was rude and didn’t care as well as the room being dirty. We ended up no staying in the room due to its condition. Would not recommend this “family friendly hotel” to no one with kids
Stayed 1 night in Jun 2025

4/10 Poor

Jimmy

Stayed 1 night in Jun 2025

2/10 Terrible

Kari

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Very noisey from rooms on all sides until late. Feels like back in college dorm days. Lots of mildew in bathroom. Clean but stained bed sheet and towels. Cigarette butts littered everyone around building.
Stayed 1 night in Jun 2025

4/10 Poor

Jo-Mel

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Ajay Kumar

Business traveler
Disliked: Property conditions & facilities
Staff was not supportive, property condition is horrible, couch is broken, cockroach found in the room. Heating plates was not working, kichen utensils not available. Last two TV was not working. Terrible experience with this hotel.
Stayed 6 nights in Jun 2025

10/10 Excellent

Allison

Stayed 2 nights in May 2025

10/10 Excellent

Joshua

Stayed 1 night in Jun 2025

4/10 Poor

Paul

Disliked: Cleanliness, amenities
The bed is a walmart platform bed and sleeps like so with well used mattress. One thin blanket and no extras. 3 very flat pillows, you might want to bring your own. There were no muffins or fruit for breakfast and the coffee carafe was empty with no new pot brewing. The parking lot was peppered with trash all over. Trash can outside of door was over flowing with trash. Informed gentleman at front desk and it was not emptied the next day. We will not be back.
Stayed 1 night in Jun 2025

8/10 Good

Andrea

Stayed 1 night in Jun 2025

2/10 Terrible

Bryon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2025

4/10 Poor

H

Disliked: Cleanliness, amenities
Would never go back. Not clean. Has a bad smell.
Stayed 2 nights in Jun 2025

10/10 Excellent

LEYDI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable
Stayed 1 night in May 2025

2/10 Terrible

Cheuk Ying

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Terrible. No room service (they told us room service is every 14 days). Sheets are dirty, smelly room. My skin itch the first two nights in bed and we asked for a new sheet, put it on top and the itch stopped (swear it is likely bed bugs, saw some black dots on the old sheets). Nothing left out there for so called grab and go breakfast. Would NOT recommend to anyone. We will never stay there again.
Stayed 4 nights in May 2025