Auberge d'Alsace Hôtel de France

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Auberge d'Alsace Hôtel de France

Lounge
Reception
Lounge
Double Room, River View (Semois view) | Hypo-allergenic bedding, minibar, desk, iron/ironing board
Front of property

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • Pet friendly
    Pet friendly
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
Rue Faubourg de France 1-3, Bouillon, 6830
  • Bouillon Castle
    6 min walk
  • Archeoscope
    7 min walk
  • Archéoscope Godefroid de Bouillon
    7 min walk
  • Charleville Mezieres (XCZ)
    35 min drive

Room options

Double Room, River View (Semois view)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Single Room

  • Sleeps 1
  • 1 Double Bed

Single Room, River View (Semois view)

  • Sleeps 1
  • 1 Double Bed

Double Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Suite

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Similar properties

About this property

Auberge d'Alsace Hôtel de France

4-star Bouillon hotel with restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a coffee shop/cafe, free newspapers, and multilingual staff are onsite.
Auberge d'Alsace Hôtel de France offers 30 accommodations with minibars and hair dryers. Digital television is provided. Bathrooms include bathtubs or showers and complimentary toiletries.

This Bouillon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wired and wireless Internet access is complimentary.

This Bouillon hotel also offers a terrace, multilingual staff, and complimentary newspapers in the lobby.

Auberge d'Alsace Hôtel de France is a smoke-free property.

A complimentary continental breakfast is served each morning between 8 AM and 10 AM.
Onsite venue - This restaurant specializes in French cuisine and serves lunch and dinner.

Languages

Dutch, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free 24-hour offsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Playground

Family friendly

  • Free crib
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On the boardwalk/promenade
  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Minibar

More

  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 10 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash

Property is also known as

Auberge d'Alsace Hôtel France Bouillon
Auberge d'Alsace France Bouillon
Auberge d'Alsace France
Auberge D'alsace De France
Auberge d'Alsace Hôtel de France Hotel
Auberge d'Alsace Hôtel de France Bouillon
Auberge d'Alsace Hôtel de France Hotel Bouillon

Auberge d'Alsace Hôtel de France Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 4 out of 26 reviews" "
Rating 8 - Good. 12 out of 26 reviews" "
Rating 6 - Okay. 5 out of 26 reviews" "
Rating 4 - Poor. 3 out of 26 reviews" "
Rating 2 - Terrible. 2 out of 26 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Mark, Harrogate

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was closed when I arrived. CLOSED - FERMÉ. I have now been refunded, so this is GREAT-BUT Expedia have written to me in such a way that places the blame at my door. Just incredible. Not once did they ask if I managed to find a room that might. Expedia website and App make it impossible to talk to a human to deal with a serious issue in real time. The chat bot is utterly useless and froze - locking me out for a while.
Stayed 1 night in Jul 2024

8/10 Good

anthony

Liked: Staff & service
Family hotel
Basic hotel with Really friendly staff. Very helpful and understand with an payment issue caused by hotels.com
Stayed 1 night in May 2024

8/10 Good

Robin

Stayed 1 night in Sep 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a Good location. The bedroom was clean and a good size. The decor was interesting and no one can deny there was always something to look at, we enjoyed looking at the items and “animals” certainly gave us lots to talk about. The staff were very friendly and always in hand. Breakfast was good, coffee good, croissants were great.
Stayed 2 nights in Aug 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service
Could do with modernising
The Auberge de France is a pleasant hotel in need of a bit of TLC. The staff are very pleasant but for the price it does need a facelift. There's a strong smell of cigarette smoke in some corridors (though not in the rooms). Everything looks dated. The Wifi was very weak. If you're tall make sure you get a double bed, otherwise you may touch the head and foot boards.

6/10 Okay

Mark, Edmonton

Liked: Cleanliness, staff & service, room comfort
Dated and smoky
The check-in was smooth and the landlady courteous and helpful when there was a problem. The breakfast was good. The rooms were large and the bed comfortable. The atmosphere is rustic and quaint like something from early to mid 20th century - woodland bric a brac and stuffed weasels and the like everywhere. The reason I wouldn't recommend it to friends is the smell of smoke, despite No Smoking signs everywhere. The landlady was kind enough to give us a new room but 100 yrs of smoking and a present-day smoking lounge gave it this notable feature.
Stayed 2 nights in Apr 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Edward

Stayed 1 night in Jun 2024

8/10 Good

chris

Business traveler
Liked: Cleanliness, staff & service, room comfort
Nostalgische Idylle
Sehr schönes, idyllisch gelegenes Haus im Stil der 1980er-Jahre. Jedes Zimmer individuell gestaltet. Freundliche Gastgeber. Gutes Essen. Tipp für Nostalgiefreunde.
Stayed 1 night in Apr 2024

8/10 Good

Filip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Het gezelligste hotel in Bouillon.
Opnieuw met genoegen geboekt en verbleven in Auberge d' Alsace/ Hôtel de France. Super goed gelegen, zeer vriendelijk personeel, aangename familiale sfeer en een uitstekende keuken! De filet pur is de beste die ik in jaren gegeten heb. Een lekker ontbijt en een aangename babbel met de uitbaatster. Meer moet dat voor mij niet zijn.
Stayed 1 night in Jun 2022

10/10 Excellent

Jean-Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accueil et service, grande propreté, très bon repas,…
Stayed 1 night in Apr 2022

8/10 Good

philippe

Liked: Cleanliness, staff & service, room comfort
Hôtel de France
Les +: accueil, patronne au top, personnel aimable et efficace, la cuisine, les grands espaces communs (salons, terrasse), la localisation au centre de Bouillon, parking aisé, la chambre la moins chère était confortable, hôtel bien tenu, tout est bien propre et net. Les -: Le wifi très lent; la moquette au sol de la salle de bains (hygiène...) Conclusion: je me suis bien plu dans cet hôtel de famille, bien reposé et on n'y est pas un numéro. La déco est assez vieillotte, mais pourquoi pas? Visité une belle suite avant mon départ, bien tenté de revenir pour quelques jouirs.
Stayed 15 nights in Jun 2021

8/10 Good

Alois, Herentals

Traveled with group
Liked: Cleanliness, staff & service
Vriendelijk onthaal van receptie, lekkere goede prijs/kwaliteit maaltijden in het restaurant met veel warme groenten (vind ik uniek!), eenvoudig lekker ontbijtbuffet deels rekening houdend met covid19, gelegen pal onder het kasteel, ruim parkeerplein tegenover het hotel, mooi gelegen. -- Matrassen waren niet aangenaam om op te slapen, enkele veren waren voelbaar als zijslaper en rugslaper
Stayed 2 nights in Aug 2020

8/10 Good

Dieter

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nettes, familiäres Hotel mit gutem Restaurant
Das Hotel liegt am Rande von Bouillon: Es ist jedoch nicht weit bis zum Zentrum und zur Burg. Es ist ein familiengeführtes Hotel mit einer etwas in die Jahre gekommenen Einrichtung, bei der Holz, Hirschgeweihe, alte Sägen usw. dominieren. Die Zimmer sind groß und das Bad recht neu. Das Abendessen ist ausgezeichnet; das Frühstück hinkt dem hinterher! Inhaber und Personal sprechen leidedr nur französisch.
Stayed 1 night in Aug 2020

6/10 Okay

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities
Plusieurs problèmes
Un sejour pas très agreable, avec plusieurs deconvenues: - Ils n'ont pas trouvé/recu ma reservation. Quand on arrive la soir, fatigué, ca n'est pas très agreable. Donné une chambre, mais au matin, receptionniste different, ne savait rien et voulait me charger plus cher. - internet TRES lent, après 22 heures, il ne marchait plus du tout - la pomme de la douche étais bouchée, l'eau sortait partout, except que dans la bonne direction Pour l'instant, je ne peux pas le conseiller.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
La chambre ne correspondait pas à la description sur le site.
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personelle tres accueillant tres beau établissement et les dames tres gentilles
Stayed 1 night in May 2019

8/10 Good

Murielle

Liked: Cleanliness, staff & service, property conditions & facilities
Bon service , l équipe est très sympathique, nous avons fais le trail de la bouillonnante , et nous a mis à disposition des chambres pour qu ont puissent prendre une douche , tous les établissements ne le font pas . Merci pour ça en plus
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

4/10 Poor

Alina

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Det ska inte bokas utan man kan komma direkt
Vi har inte fått rum som vi bokat. Hotellet har missat bokningen. Rummet var inte klar när vi kommit sent på kvällen. Istället rum med utsikt mot flöde har vi fått rum på bottenvåningen på andra sida med utsikt mot parkerade bil trots nästan hela hotell var tomt. Personal har ordnat extra säng för barnet. WiFi saknas. Frukost var OK. Parkeringsplatser finns. Område är bra.
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

6/10 Okay

Thomas

Liked: Cleanliness, staff & service
Globalement déçu .
Hôtel vieillot mais PROPRE !! Un sens de l’accueil très agréable Le plus : dîner très correct Les moins : pas de clim, petit déjeuner pas terrible au vu de ce qu’il se fait maintenant, et surtout la caraphe d’EAU PAYANTE !!! 2€ la caraphe d’eau du robinet!! Inadmissible. Surtout en période caniculaire !!!
Stayed 1 night in Aug 2018

2/10 Terrible

wietske

Disliked: Staff & service
slecht
gesloten na een boekings- bevestiging
Stayed 1 night in Mar 2018