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Hôtel Club mmv Altitude Arc 2000

4.0 star property

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Indoor pool, sun loungers
Exterior
Lobby
Sauna, hot tub, steam room, Turkish bath, body treatments, body scrubs
Lounge

Reviews

6.0 out of 10

Popular amenities

  • All inclusive
  • Bar
  • Hot Tub
  • Parking available
  • Pool
  • Spa

Explore the area

Map
Arc 2000, Bourg-Saint-Maurice, Savoie, 73700
  • Les Arcs
    ‪4 min walk‬
  • Villards (Les Arcs 1800) Ski Lift
    ‪16 min drive‬
  • Peisey-Vallandry Ski Resort
    ‪27 min drive‬

Room options

View all photos for Chambre Communicantes 4 personnes

In-room safe, soundproofing, WiFi, bed sheets

Chambre Communicantes 4 personnes

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

View all photos for Chambre Communicante 5 Personnes

In-room safe, soundproofing, WiFi, bed sheets

Chambre Communicante 5 Personnes

  • 334 sq ft
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds OR 5 Twin Beds

View all photos for Comfort Quadruple Room

In-room safe, soundproofing, WiFi, bed sheets

Comfort Quadruple Room

  • 172 sq ft
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Comfort Double Room

In-room safe, soundproofing, WiFi, bed sheets

Comfort Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

In-room safe, soundproofing, WiFi, bed sheets

Triple Room

  • 172 sq ft
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Chambre Communicante 6 Personnes

In-room safe, soundproofing, WiFi, bed sheets

Chambre Communicante 6 Personnes

  • 344 sq ft
  • Sleeps 6
  • 6 Twin Beds OR 2 Double Beds and 2 Twin Beds

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About this property

Hôtel Club mmv Altitude Arc 2000

4-star Bourg-Saint-Maurice hotel connected to a shopping center, walkable to Les Arcs
After a day on the slopes, return to Hôtel Club mmv Altitude Arc 2000 to dine at the restaurant, drink at the bar/lounge, and enjoy comforts including an indoor pool and a full-service spa.
Hôtel Club mmv Altitude Arc 2000 offers 192 accommodations with safes. Flat-screen televisions come with digital channels. Bathrooms include showers. Housekeeping is offered daily and hair dryers can be requested.
2 hot tubs are on site along with an indoor pool. Other recreational amenities include a sauna.

Guests under 18 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open select days. Guests under 14 years old are not allowed in the spa.

Some rates at Hôtel Club mmv Altitude Arc 2000 are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Indulge in a treatment at the full-service spa or soothe your muscles in one of the 2 hot tubs after a day on the slopes. Hôtel Club mmv Altitude Arc 2000 helps provide the perfect winter holiday with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

The hotel offers a restaurant. This ski hotel also offers an indoor pool and a sauna. Onsite parking is available (surcharge).

Hôtel Club mmv Altitude Arc 2000 is a smoke-free property.

Hôtel Club mmv Altitude Arc 2000 has a restaurant serving breakfast, lunch, and dinner.

All inclusive details

All-inclusive room rates at Hôtel Club mmv Altitude Arc 2000 are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

Chinese (Mandarin), English, French

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Self parking on site (EUR 95 per week; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Snowboarding
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 86 square feet of conference space
  • Meeting rooms

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open select days
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Connecting rooms available
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 6 PM; Check-in end time: 8 PM
Early check-in subject to availability
Early check-in fee: EUR 55.00
Minimum check-in age: 18

Check-out

Check-out before 9 AM
Late check-out subject to availability
Late check-out fee: EUR 55

Special check-in instructions

The front desk is open Sunday to Friday (8:00 AM – 2:00 PM), Sunday to Friday (4:00 PM – 8:00 PM), and Saturday to Saturday (8:00 AM – 8:00 PM)
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 200 per accommodation, per week
  • A tax is imposed by the city: EUR 2.81 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 95 per week (in/out privileges)
  • Early check-in fee: EUR 55.00 (subject to availability)
  • Late check-out fee: EUR 55 (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the hot tub
Guests under 14 years old are not allowed in the spa

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Club mmv Altitude
Club mmv Altitude Bourg-Saint-Maurice
Hotel Club mmv Altitude
Hotel Club mmv Altitude Bourg-Saint-Maurice
Hôtel Club mmv Altitude Arc 2000 Bourg-Saint-Maurice
Hôtel Club mmv Altitude Arc 2000
Club mmv Altitude Arc 2000 Bourg-Saint-Maurice
Club mmv Altitude Arc 2000
Club Mmv Altitude Arc 2000
Hôtel Club mmv Altitude Arc 2000 Hotel
Hôtel Club mmv Altitude Arc 2000 Bourg-Saint-Maurice
Hôtel Club mmv Altitude Arc 2000 Hotel Bourg-Saint-Maurice

Hôtel Club mmv Altitude Arc 2000 Reviews

Reviews

6.0
Rating 10 - Excellent. 2 out of 26 reviews
Rating 8 - Good. 9 out of 26 reviews
Rating 6 - Okay. 5 out of 26 reviews
Rating 4 - Poor. 6 out of 26 reviews
Rating 2 - Terrible. 4 out of 26 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

Nicola

Traveled with family
Liked: Cleanliness
Overall the hotel was average. There were a few things that i really didnt like: Every mug was chipped in multiple places, I didn't find one that was completely in tact. We had 3 people in our room but only given 2 room keys. When I asked for an extra key, I was told that I had to pay €10 for it! My husband then went to ask for an extra key and the price was then €5! If you're going to charge for 3 people (2 adults and one young teen) in a room, then make it policy to give out 3 keys. Not hard. Lastly, we had to check our itemised bill properly as drinks that we had not had, had been added to our bill.
Stayed 7 nights in Feb 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smelly and moldy

Horrible property. Moldy sheets, bathroom, and smells of death... really disgusting. Worst property i have ever stayed at
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, attentive service. Food was fresh, tasty and well-presented. The facilities were on the oldish side, but nonetheless well maintained and clean.
Stayed 5 nights in Feb 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Only it’s location Very tired property only the restaurant staff were polite and helpful Reception closed for long lengths of time after booking only then made aware of 6pm check in Totally unacceptable Booked this property as it had parking had to beg for a space even though the parking area remained half empty during my stay was told it was 80euros a week for the parking as an extra cost when said I was only there for 4 days was told it’s the same price Disgusting Never paid for parking in a supposedly 4 star hotel Left one night early as the experience was shocking... This should be removed from your site to save others the disappointment
Stayed 4 nights in Jan 2019

4/10 Poor

Z, Los Angels

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Don't expect that much

Old hotel, cheaply renovated, no parking, if you have a car, good luck. Really small rooms. Not sure if that was a European thing or a French thing. paper thin walls, I could hear the guy next to me snore. The staff were supper nice and friendly. Location was OK too. I would not go back. I would go to Taj-I Mah. I know you can't compare. This place is like a 2 to 3 star hotel. Again, super nice staff.
Stayed 4 nights in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Decent all round based on what you pay

Check in and out was really simple and overall staff were polite and helpful. Food isnt cordon bleu but theres a really good selection of entirely decent food in abundance. Its an alpine hotel so the rooms are small but that should be expected from anybody one their second ski trip or above. The hotel is very family oriented including evening kids activities in the bar so perhaps a bit off piste for stag / hen dos or lads / girls nights out. Otherwise its not super modern but the facilities all work. The food isnt gourmet but its all pretty good. Its entirely true that you get what you pay for so if you want a chef, butler, butcher, baker and candlestick maker then look elsewhere. We had a great stay!

4/10 Poor

Frank, Oxford

Liked: Cleanliness, staff & service
Disliked: Room comfort

Short stay convenience

As a 4-night short stay we found the hotel cheap and convenient. However, you get what you pay for. Room - For the two of us we had a triple room with a tiny bathroom and tiny wc (separate). Clean but very small and cramped possessing little storage space. Very few towels, not changed daily and the bathroom got soaked with every shower having the smallest shower screen and shortest bath imaginable. TV had no english channels and anything premium was encrypted or not tuned in. Food - Breakfast was a buffet style mixture of cereals, breads and cakes, cold meat and cheeses, dairy, bacon/eggs (you can hard boil your own but it takes over 10 minutes in the bains marie), etc. Lunch - We assumed it was make your own at breakfast and bring it with you or buffet again (we ate out) Dinner - A variety of themes differing each night with a bookable 'regional' menu. The dinner bell goes at 19:30pm and the masses gather from 18:30 to secure their place at the front of the queue. Quite comical to watch. Staff - friendly and helpful. As some of them take part in the daily entertainments/shows/cabarets etc they have to be 'happy hands' ready but all quite pleasant. Facilities Pool - not the warmest but a good size (not open all day in case you finish your skiing early) SPA - is only available if booked in advance. Not convenient if you make a last minute decision to have a jacuzzi after a hard days ski. Ski shop - on site but closed for a large part of it. Helpful staff.

4/10 Poor

Colin, London

Liked: Cleanliness, staff & service
Disliked: Room comfort

Cramped accommodation but not bad value.

Worst point was that the reception closes by 20.30 and if you don't have your key with you after that you can't get into your room until night staff come on at midnight! This is ridiculous. Beds were ok but room was very small with extremely small toilet, bathroom and cupboard/wardrobe - this was in a three bed room occupied by two. Ski and boot storage were good. Swimming pool looked ok but did not use. Room was very hot - difficult to regulate temperature with window.

4/10 Poor

Jean Luc

Traveled with family
Disliked: Amenities, property conditions & facilities
Chambres pas prêtes à l’arrivée à 18h! Accueil à l’arrivée désagréable. Bâtiment mal entretenu, problème d’électricité. Ménage insuffisant. Par contre un personnel très agréable, gentil er serviable.
Stayed 6 nights in Dec 2021

10/10 Excellent

Verified traveler

Stayed 6 nights in Jan 2020

6/10 Okay

Antoine

Liked: Room comfort
Club destiné aux parents avec enfants . La chambre n'était pas très propre ( saletés non aspirées au sol, pansement collé à l'intérieur des draps, taches noires sur le drap house). La baignoire est minuscule. L’hôtel ne nous avait pas gardé une place de parking malgré notre réservation par téléphone....Repas en buffet avec grand choix.
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities
Cuisine immangeable Nettoyage des chambres laissant à désirer
Stayed 3 nights in Mar 2019

4/10 Poor

Verified traveler

Stayed 3 nights in Mar 2019

10/10 Excellent

LILIANE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2019

6/10 Okay

DIDIER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

séjour trop cher pour 2 adultes et un enfant

prix trop élevé pour 2 adultes et un enfant de 4 ans; 1ère réservation faite pour 2 personnnes (prix 1400 euros, prix correct) puis j'ai annulé cette réservation pour en faire une autre pour 2 personnes et un enfant de 4 ANS, pour ce changement de rajouter un enfant on m'a facturé 700 euros supplémentaire ; ce prix ne parait pas justifié; séjour trop cher pour les prestations recues ; chambre , salle de bain , wc trop petite pour 3 personnes
Stayed 6 nights in Feb 2019

6/10 Okay

Yoan

Liked: Cleanliness
Disliked: Room comfort

Hotel bien

Séjour très bien. Par contre les lits ne sont pas confortables.

8/10 Good

Denis, Moselle

Liked: Cleanliness, staff & service, property conditions & facilities

Agréable séjour

Personnel très arrangeant et serviable par rapport à l'heure d'arrivée ( nous sommes arrivées la nuit) ou de départ ( il y a un local pour se doucher après la journée de ski alors que nous n'avions plus la chambre depuis le matin ). Les chambres,les sanitaires et la salle de bains sont petites et bruyantes. Ne pas oublier le sèche cheveux. La restauration est de qualité.

6/10 Okay

juliette, Arcueil

Liked: Staff & service

Hôtel moyen mais pratique

Bon compromis pour partir au ski en famille sans avoir rien d'autre a faire que skier. Confort de chambre minimum genre Ibis de base... Par contre nourriture plutôt bonne et offre variées par rapport au nombre de convives. Hic les pistes sont à 5' à pied et avec des chaussures de ski ça fait 10 longues minutes désagréables ...,

8/10 Good

Verified traveler

Liked: Cleanliness

week end dans une ambiance de vacances

séjour d'un week end - les prestations tels quel la piscine et le spa sont fermés le samedi - est situé en contre bas du centre de la station - n'est donc pas sur les pistes - chambre très petite - éviter celle à proximité de l'ascenseur car ce dernier est bruyant - le ménage n'est pas fait le lendemain de l'arrivée - repas sous forme de buffet de bonne qualité et varié - bon rapport qualité prix

4/10 Poor

Trilic, PARIS

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

BON SEJOUR MALGRE CHAMBRES

BEL HOTEL MAIS CHAMBRE SALES, LES FEMMES DE CHAMBRE ONT DU REPASSER, CHAMBRES TROP PETITES, NON RESSEMBLANTES AUX PHOTOS, SALLE DE BAINS TROP PETITES; PAS DE PLACARD A SKI, PAS DE PLACARD CHAUFFANT POUR HABITS DE NEIGE MAIS PERSONNEL TRES AVENANT ET SYMPATHIQUE

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

nul nul nul surtout à éviter

arrivée à midi je n'ai eu la chambre qu'à 17h pas de poubelle de papier (nous avions un monticule d'immondices qui s'accumulaient pendant notre séjour. pas de changement de serviettes durant tout le séjour malgré une réclamation.La fille à la réception a noté mais aucune suite. pour moi c'est une résidence et non un hôtel surtout à 200€ la nuit !!!!!!!

8/10 Good

Marie-Laure, grenoble

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

séjour agréable

Accueil très satisfaisant avec une équipe particulièrement sympathique et souriante Etablissement agréable avec un plus pour le superbe espace bien-être avec piscine chauffée à 32°,2 jacuzzis, 1 hammam et un sauna

8/10 Good

sophie, Nimes

Liked: Cleanliness, property conditions & facilities

Hôtel club sympa

Hôtel confortable , mais pas sur les pistes donc pas facile de rentrer entre midi et 2h ! Mais un pic nic est fourni sur commande Animation sympa et piscine et spa très agréables ! Très bien entre amis ! Seul bémol ascenseur en panne jour d arrivée et de depart !