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Hôtel Taj-I Mah by Les Etincelles

5.0 star property

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Front of property
Deluxe Suite, 2 Bedrooms, Balcony, Mountain View | Premium bedding, minibar, in-room safe, individually decorated
2 restaurants, breakfast served
Mountain view
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Bar
  • Room service
  • Parking available
  • Pool

Explore the area

Map
294 Route des Lanchettes, Bourg-Saint-Maurice, 73700
  • Les Arcs
    ‪1 min walk‬
  • Villards (Les Arcs 1800) Ski Lift
    ‪22 min drive‬
  • Peisey-Vallandry Ski Resort
    ‪28 min drive‬

Room options

View all photos for Deluxe Suite, 2 Bedrooms, Balcony, Mountain View

Deluxe Suite, 2 Bedrooms, Balcony, Mountain View | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Suite, 2 Bedrooms, Balcony, Mountain View

  • 753 sq ft
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for Family Room

Family Room | Premium bedding, minibar, in-room safe, individually decorated

Family Room

  • Sleeps 4
  • 2 King Beds

View all photos for Classic Room

Premium bedding, minibar, in-room safe, individually decorated

Classic Room

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, Mountain View

Club Room, Mountain View | Premium bedding, minibar, in-room safe, individually decorated

Club Room, Mountain View

  • 258 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Mountain View

Superior Room, Mountain View | Mountain view

Superior Room, Mountain View

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Privilège Room

Premium bedding, minibar, in-room safe, individually decorated

Privilège Room

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, 1 Bedroom, Balcony, Mountain View

Junior Suite, 1 Bedroom, Balcony, Mountain View | Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 Bedroom, Balcony, Mountain View

  • 484 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Double Room, 1 King Bed

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hôtel Taj-I Mah by Les Etincelles

5-star Bourg-Saint-Maurice hotel steps from Les Arcs
Ski into Hôtel Taj-I Mah by Les Etincelles , where you can enjoy a drink at the bar/lounge and comforts including an indoor pool and a full-service spa.
Hôtel Taj-I Mah by Les Etincelles offers 48 accommodations with minibars and espresso makers. Rooms open to balconies or patios. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs, bathrobes, slippers, and designer toiletries.

This Bourg-Saint-Maurice hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include ski-in/ski-out access, an indoor pool, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

400 square meters Spa has massage/treatment rooms. Services include massages. The spa is equipped with a sauna and a steam room. Public bath/onsen services include an indoor public bath (no minerals).
Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This luxury hotel also offers ski storage and a sauna. Onsite parking is available (surcharge).

Hôtel Taj-I Mah by Les Etincelles is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Le Diamant Noir - This fine-dining restaurant serves breakfast and dinner. Reservations are required.
L'Atelier d'Eric - This restaurant serves lunch and dinner. Reservations are required. Open daily.
24-hour room service is available.

Languages

English, French, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Self parking on site (EUR 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • L'Atelier d'Eric
  • Le Diamant Noir

Things to do

  • Full-service spa
  • Indoor pool
  • Sauna
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • Massage
  • Public indoor bath (no minerals)
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Individual decor
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5 PM; Check-in end time: midnight
Contactless check-in available
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between April 30 and December 1.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 100.00 per night
  • A tax is imposed by the city: EUR 3.70 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 20 per night
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-in fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Taj-I Mah Bourg-Saint-Maurice
Taj-I Mah Bourg-Saint-Maurice
Hotel Taj I Mah
Taj I Mah By Les Etincelles
Hôtel Taj I Mah by Les Etincelles
Hôtel Taj-I Mah by Les Etincelles Hotel
Hôtel Taj-I Mah by Les Etincelles Bourg-Saint-Maurice
Hôtel Taj-I Mah by Les Etincelles Hotel Bourg-Saint-Maurice

Hôtel Taj-I Mah by Les Etincelles Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 36 out of 53 reviews
Rating 8 - Good. 14 out of 53 reviews
Rating 6 - Okay. 0 out of 53 reviews
Rating 4 - Poor. 2 out of 53 reviews
Rating 2 - Terrible. 1 out of 53 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bonnie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing ski in ski out hotel. Really was a 5 star hotel the staff were so kind and helpful from the moment we arrived and could not do enough for us. The ski in ski out was just amazing and the ski shop on the property was a highlight! Would definitely recommend and cannot wait to go back to this hotel. Was a true 5 star resort in the alps!
Stayed 3 nights in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Second floor room with view over the slopes was fantastic. Room is small but very nice and comfortable. Hotel is nice and ski shop staff and facilities are excellent. Boots dried and heated every night ready for skiing next day! Minor grip was the unexpected parking cost (£25 per day) and the clunky checkin process. The bbq set up on nice days is fantastic value and great quality food.
Stayed 7 nights in Mar 2023

8/10 Good

Fiona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff in the ski shop were friendly and polite. Had our equipment ready ready every morning. Great team
Stayed 4 nights in Mar 2023

8/10 Good

Samantha

Stayed 4 nights in Feb 2023

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, excellent ambiance. Very friendly and helpful staff, particularly in the ski shop.
Stayed 7 nights in Jan 2023

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing views and location, cosy rooms.
We was a family of 6, 2 rooms great location for ski in-out. I read the reviews of the food and was apprehensive and did try to cancel the half board but was unable to prior to arrival. So we proceeded with the half board, I would say it was as if the chefs are trying a bit two hard and the kids selection wasn't great with just 2 options, breakfast is a little limited (could do with a toaster) but still nice although does get limited as the morning progresses although fresh egg choices cooked to order which where nice. This is a small hotel with aprox 30 rooms so I appreciate they have to keep an eye on wastage etc. Bar drinks reasonable for location and the staff where always very nice and everyone was always on hand to help. We used the the on site ski shop for our ski hire and found it reasonable 930 euros for 5 people skit boots poles. We used the onsite underground parking which was handing arriving so late at night with snow, but I found charging 25 per night a little excessive at a 5star hotel. We used the onsite charging for our Tesla (2 on site next to each other) which really did help although we wasn't sure what they had so spent an extra hour charging at the bottom of the mountain in case there was a problem ... but all good and they also have 2 normal electric charges as well so no need to worry at the bottom of the mount about range. Rooms are amazingly decorated and cosy and the views are truly stunning and was lovely to wake up to every morning.
Stayed 7 nights in Dec 2022

4/10 Poor

ken

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Taj-I-Nope
The good about this hotel is the location...ski in and out, very nice. There is a lift right next to hotel that takes you down to Arcs 1950, very nice. We booked the half board. When you stay at a "5 star" resort, you expect 5 star service, food, and hospitality. I have had better breakfast at a Holiday Inn. The eggs are pure slopp. THe kids cant order pancakes or waffles, and the only omelette you can get is plain or cheese. The dinner experience was horrible. On the 2nd night, took over 2.5 hours for dinner, never served the second course, food was bad. Friends we met had to send their steaks back twice. There are only two choices on the menu for dinner, so If you dont like what they have your out of luck. dinner/food was average Deserts are displayed on a table, no covid safety, they allowed little kids to breathe all over deserts. The worse thing about this hotel is the management. The female director has no idea or concept about hospitality. When my wife complained about the food service, she rolled her eyes like we were being a pain. I spoke with the front desk on two occasions about a food refund, and it wasn't until I wrote an e mail that I got a response from the director. She was rude, unapologetic, and made us feel like she could care less about us. In fact, at check out where I and other guests were complaining about refund, the director said that we could have left and gone somewhere else. I have never been treated so rudely by management.
Stayed 7 nights in Dec 2021

10/10 Excellent

Ka Ying Celi

Stayed 7 nights in Mar 2020

10/10 Excellent

oren

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
grate vacation. dinner needs improvement
Stayed 7 nights in Mar 2020

10/10 Excellent

Phil, Lancashire

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position on the mountain, very convenient ski shop/hire facility within the hotel (with knowledgable and friendly staff) who store your equipment and make it very quick and easy before and after skiing. Hotel is located directly next gondola that drops you down into village of Arc 1950 if you want to access it.
Stayed 7 nights in Feb 2020

10/10 Excellent

Benjamin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel, definitely recommend
Great hotel, nice rooms. Ok spa (but small if it’s fully booked). Dining is very specific (not for vegetarians or fussy eaters). Superbly friendly staff and ski shop staff.
Stayed 5 nights in Feb 2020

10/10 Excellent

Cathryn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely stay here!
Amazing ski resort that met our every expectation and more! The service was incredible from our first moment on the premises, the included breakfast was superb, the ski in/ski out, ski shop, lifts and slopes thrilled our skiers, and the spa, restaurants, bar, and nearby shops were excellent! We couldn’t have chosen a better location.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for ski in -ski out. Stress free skiing Excellent staff and facilities with great views of the mountains. Piste bashers can be noisy at night as they travel past and around the hotel .
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfort and cleanliness - rooms excellent -great ski in ski out facilities .Great leisure facilities .Staff very receptive - overall a great stay
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and views very good Food and service prevent 5 stars
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Stayed 5 nights in Feb 2019

8/10 Good

Jeff, London

Liked: Cleanliness, property conditions & facilities, room comfort
Great ski hotel
Great location, building and food quality. Restaurant and room service a bit disorganised but always friendly. In hotel ski shop pricey but really helpful and convenient. Great for a ski hotel, but average service quality by 5 star standards.
Stayed 7 nights in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with great service
Good hotel and such good service. Location is very good with ski in-out. Ski shop looks after your ski equipment. Overall excellent experience

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Perrin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super !
Stayed 2 nights in Apr 2024

10/10 Excellent

Germain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique établissement
Superbe séjour dans ce bel hôtel posé au pied des pistes des Arcs 2000. Équipe très agréable et professionnelle. Services haut de gamme pour un séjour de ski sans encombre.
Stayed 3 nights in Mar 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Sebastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotels in the Paradiski area!
Great location, very nice and cozy rooms! Friendly and helpful staff!
Stayed 7 nights in Feb 2024

10/10 Excellent

Hocque

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Que du positif pour cet hotel, un magnifique séjour dans une superbe chambre avec un spa exceptionnel. L'option diner inclus est top : un menu gastronomique!
Stayed 3 nights in Apr 2023