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Bournemouth West Cliff Hotel & Spa

3.0 star property

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Photo gallery for Bournemouth West Cliff Hotel & Spa

2 indoor pools, sun loungers
Sauna, hot tub, body treatments, hydrotherapy, body wraps, body scrubs
Bar (on property)
Lounge
Property entrance

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Gym
  • Pool
  • Hot Tub
$107
includes taxes & fees
Oct 2 - Oct 3

Explore the area

View in a map
7 Durley Chine Road, Bournemouth, England, BH2 5JS
  • Bournemouth Beach
    ‪9 min walk‬
  • Bournemouth International Centre
    ‪12 min walk‬
  • Bournemouth Pier
    ‪15 min walk‬
  • Bournemouth (BOH-Bournemouth Intl.)
    ‪13 min drive‬

Room options

View all photos for Superior Quadruple Room

Superior Quadruple Room | 1 bedroom, desk, iron/ironing board, free WiFi

Superior Quadruple Room

8.6 out of 10
Excellent
(7 reviews)
  • 237 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, desk, iron/ironing board, free WiFi

Deluxe Double Room

9.8 out of 10
Exceptional
(8 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

Superior Room | 1 bedroom, desk, iron/ironing board, free WiFi

Superior Room

7.6 out of 10
Good
(17 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

Family Room | 1 bedroom, desk, iron/ironing board, free WiFi

Family Room

8.8 out of 10
Excellent
(3 reviews)
  • 237 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Double Room

7.6 out of 10
Good
(32 reviews)
  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

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Exterior

The Durley Dean Hotel

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
3.9 out of 5, Good, 1,022 reviews
The Durley Dean Hotel

About this property

Bournemouth West Cliff Hotel & Spa

3-star hotel in Bournemouth City Centre
This hotel features 2 indoor pools, a full-service spa, and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Bournemouth West Cliff Hotel & Spa offers 83 accommodations with hair dryers and complimentary toiletries. 32-inch LCD televisions come with satellite channels. This Bournemouth hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
2 indoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Bournemouth West Cliff Hotel & Spa features a full-service spa, 2 indoor swimming pools, a hot tub, and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 2605 square feet (242 square meters) include conference space. This luxury hotel also offers a fitness center, spa services, and a terrace. Onsite parking is available (surcharge).

Bournemouth West Cliff Hotel & Spa has designated areas for smoking.

English breakfasts are available for a surcharge and are served each morning.
Bournemouth West Cliff Hotel & Spa has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available for a fee: GBP 15 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 indoor pools
  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • 2 indoor pools
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2,605 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Elevator (79 inch wide door)
  • Grab bar near toilet (39 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to December 26:
  • Dining venue(s)
  • Fitness facilities
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool
The following facilities are closed on New Year's Eve and New Year's Day:
  • Dining venue(s)
  • Fitness facilities
  • Full-service spa
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 15 for adults and GBP 10 for children
  • Uncovered self parking fee: GBP 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Facilities fee: GBP 15 per person, per night and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

Guests under 18 years old are not allowed in the spa

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Bournemouth Hallmark
Bournemouth Hallmark Hotel
Bournemouth Hotel Hallmark
Hallmark Bournemouth
Hallmark Bournemouth Hotel
Hallmark Hotel Bournemouth
Hotel Hallmark Bournemouth
Bournemouth West Cliff
Hallmark Hotel Cliff
Hallmark Bournemouth West Cliff
Hallmark Cliff
Hallmark Hotel Spa Bournemouth
Hallmark Hotel Bournemouth West Cliff
Bournemouth West Cliff & Spa
Bournemouth West Cliff Hotel
Bournemouth West Cliff Hotel Spa
Bournemouth West Cliff Hotel & Spa Hotel
Bournemouth West Cliff Hotel & Spa Bournemouth
Bournemouth West Cliff Hotel & Spa Hotel Bournemouth

Bournemouth West Cliff Hotel & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 319 out of 1012 reviews
Rating 8 - Good. 353 out of 1012 reviews
Rating 6 - Okay. 184 out of 1012 reviews
Rating 4 - Poor. 98 out of 1012 reviews
Rating 2 - Terrible. 58 out of 1012 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Doreen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went for a short break had a really great time. Will come back again.
Stayed 3 nights in May 2025

2/10 Terrible

bob

Stayed 1 night in Mar 2025

8/10 Good

Claire

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
My room was lovely however the bathroom was very dated. The flooring was lifting in areas and the shower was very difficult to adjust the temperature
Stayed 1 night in May 2025

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Friendly staff. Great bar and restaurant. Help yourself breakfast. We didn’t swim or use spa on this occasion. 15minute walk to centre and lovely coastal walks too.
Stayed 2 nights in May 2025

10/10 Excellent

karen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and easy access to Bournemouth and bus stop round the corner. Swimming pool lovely clean and warm!
Stayed 2 nights in May 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb Hotel

Amazing stay at west cliff hotel. Comfortable clean. Friendly helpful staff. Delicious food.
Stayed 7 nights in May 2025

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Clean, newly painted, good facilities. Small room, no fridge, no safe.
Stayed 3 nights in May 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place great facilities
Stayed 1 night in May 2025

8/10 Good

Tom

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Charlotte

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The prices are very reasonable, the breakfast buffet is great. The evening food options for us weren’t brilliant, I would suggest using one of the many local eateries for evening meals. The SPA is Devine, really spacious and the two treatments I had were reasonably priced and absolutely fantastic, The main swimming pool is also good, it’s open long hours and generally isn’t too busy (although we stayed here out of peak holiday times) they have happy hour at the bar so you can have some drinks on a budget if you want to. the bartenders were really nice as well.
Stayed 3 nights in May 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was lovely .staff were excellent Bournemouth was not so good though
Stayed 3 nights in May 2025

8/10 Good

Barry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've always found this hotel good value, with a nice indoor pool and good restaurant. Staff are friendly and accommodating
Stayed 3 nights in May 2025

8/10 Good

Lefeh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was good, the staff was very polite and helpful. The room layout was quite basic and the bed was uncomfortable, especially the mattress.
Stayed 2 nights in May 2025

8/10 Good

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
It’s was a lovely stay
Stayed 1 night in Apr 2025

10/10 Excellent

Tomasz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Such a peaceful stay and would return again

What an amazing time. The deluxe room was newly upgraded so all nice and new. Very comfy bed, spacious room and nice big shower. Spa facilities very affordable and we used it every day. Nice short walk to the beach and tow centre so no need to drive anywhere. Parking in the street was free.
Stayed 4 nights in Apr 2025

10/10 Excellent

Rohit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

P

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Rooms are very dated, limited amount of sockets. Either too hot or too cold. Rest of the hotel is fine. But the staff is wonderful. Pool was great, my daughter loved it. Didn't have time to use the spa. Parking fairly priced and location close to the beach.
Stayed 3 nights in Apr 2025

10/10 Excellent

fahameen

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

malachy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Dean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Kirsty

Stayed 1 night in Apr 2025