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Bournemouth West Cliff Hotel & Spa

3.0 star property

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Photo gallery for Bournemouth West Cliff Hotel & Spa

2 indoor pools, sun loungers
Bar (on property)
Sauna, hot tub, body treatments, hydrotherapy, body wraps, body scrubs
Lounge
Property entrance

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Gym
  • Hot Tub

Explore the area

Map
7 Durley Chine Road, Bournemouth, England, BH2 5JS
  • Bournemouth Beach
    ‪9 min walk‬
  • Bournemouth International Centre
    ‪12 min walk‬
  • Bournemouth Pier
    ‪15 min walk‬
  • Bournemouth (BOH-Bournemouth Intl.)
    ‪13 min drive‬

Room options

View all photos for Superior Quadruple Room

Superior Quadruple Room | 1 bedroom, desk, iron/ironing board, free WiFi

Superior Quadruple Room

9.6 out of 10
Exceptional
(4 reviews)
  • 237 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, desk, iron/ironing board, free WiFi

Deluxe Double Room

9.8 out of 10
Exceptional
(8 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

Superior Room | 1 bedroom, desk, iron/ironing board, free WiFi

Superior Room

7.6 out of 10
Good
(15 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

Family Room | 1 bedroom, desk, iron/ironing board, free WiFi

Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • 237 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Double Room

7.4 out of 10
Good
(29 reviews)
  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

The Durley Dean Hotel

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
3.9 out of 5, Good, (1001)
$162 nightly
The price is $162 total
includes taxes & fees
The Durley Dean Hotel

About this property

Bournemouth West Cliff Hotel & Spa

3-star hotel in Bournemouth City Centre
This hotel features 2 indoor pools, a full-service spa, and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Bournemouth West Cliff Hotel & Spa offers 83 accommodations with hair dryers and complimentary toiletries. 32-inch LCD televisions come with satellite channels. This Bournemouth hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
2 indoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Bournemouth West Cliff Hotel & Spa features a full-service spa, 2 indoor swimming pools, a hot tub, and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 2605 square feet (242 square meters) include conference space. This luxury hotel also offers a fitness center, spa services, and a terrace. Onsite parking is available (surcharge).

Bournemouth West Cliff Hotel & Spa has designated areas for smoking.

English breakfasts are available for a surcharge and are served each morning.
Bournemouth West Cliff Hotel & Spa has a restaurant on site.

Languages

English, Hungarian, Lithuanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available for a fee: GBP 15 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 indoor pools
  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • 2 indoor pools
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2,605 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Elevator (79 inch wide door)
  • Grab bar near toilet (39 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to December 26:
  • Dining venue(s)
  • Fitness facilities
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool
The following facilities are closed on New Year's Eve and New Year's Day:
  • Dining venue(s)
  • Fitness facilities
  • Full-service spa
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 15 for adults and GBP 10 for children
  • Uncovered self parking fee: GBP 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Facilities fee: GBP 15 per person, per night and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

Guests under 18 years old are not allowed in the spa

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Bournemouth Hallmark
Bournemouth Hallmark Hotel
Bournemouth Hotel Hallmark
Hallmark Bournemouth
Hallmark Bournemouth Hotel
Hallmark Hotel Bournemouth
Hotel Hallmark Bournemouth
Bournemouth West Cliff
Hallmark Hotel Cliff
Hallmark Bournemouth West Cliff
Hallmark Cliff
Hallmark Hotel Spa Bournemouth
Hallmark Hotel Bournemouth West Cliff
Bournemouth West Cliff & Spa
Bournemouth West Cliff Hotel
Bournemouth West Cliff Hotel Spa
Bournemouth West Cliff Hotel & Spa Hotel
Bournemouth West Cliff Hotel & Spa Bournemouth
Bournemouth West Cliff Hotel & Spa Hotel Bournemouth

Bournemouth West Cliff Hotel & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 306 out of 1000 reviews
Rating 8 - Good. 348 out of 1000 reviews
Rating 6 - Okay. 190 out of 1000 reviews
Rating 4 - Poor. 99 out of 1000 reviews
Rating 2 - Terrible. 57 out of 1000 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Marilena

Liked: Staff & service, property conditions & facilities, room comfort

Pleasant Stay

I felt my the positionong og the bed was too close to the toilet. The sauna and spa were excellant. Glad we made time for it stayinf at the hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family break

On check in we were ugraded which meant AC which was great as the room did get very warm. Room was large and bed was good. All the staff were very nice. We enjoyed the pool which was warm and kid friendly. Didn’t eat at hotel apart from Breakfast which was decent, but only buffet. Option for fresh eggs would have been nice. Nice area and short walk to Durley Chine beach. overall a great experience and would recommend and go back.
Stayed 3 nights in Apr 2025

10/10 Excellent

Mona

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the hotel was very good. The room was clean and comfortable. Staff were friendly and helpful. Everything went smoothly.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Mar 2025

8/10 Good

Oliver

Stayed 1 night in Apr 2025

10/10 Excellent

Isabella

Stayed 1 night in Mar 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just an overnight stay in Bournemouth . Staff very pleasant a room was good if small. Two beds together instead of a single double but maybe that was because of getting it in the room. Breakfast good but no toast
Stayed 1 night in Mar 2025

6/10 Okay

Jan

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Disappointed

I was gutted we had been put in a room on the 4th floor as the lift only went to floor 3 and there were steep stairs, with only partial hand rail, to navigate. My husband is 75 and awaiting an operation. If you want to book this hotel check this first! This spoilt our entire weekend. The room was meant to be deluxe but the creaking of the floor was really bad and you could not move on the bed without the springs make a noise. Extremely disappointed.
Stayed 3 nights in Mar 2025

10/10 Excellent

Carl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel very clean nice staff would stay again
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Nicki

Liked: Cleanliness, amenities, property conditions & facilities
The hotel had recently been renovated and the room decor and bathroom was great.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Emma

Traveled with family
Liked: Room comfort

Good

Nice hotel, but only half rooms have been refurbished. Cleaning could be a bit better as found a few hairs and crumbs around the room. Bathrooms in refurbed rooms are nice!
Stayed 1 night in Mar 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Pawel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Mandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, Great for families
Stayed 1 night in Feb 2025

8/10 Good

Anthony

Business traveler
Liked: Cleanliness, staff & service, room comfort
good for the price but the bathroom a bit dated and need of a refurb, but was clean and tidy
Stayed 1 night in Mar 2025

6/10 Okay

Joanne

Weekend Spa

Nice hotel and good value for the money we paid. Spa needs some updating and quite basic
Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Baljit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good and friendly staff.clise the the beach and restaurants. Would recommend it especially for families
Stayed 1 night in Feb 2025

10/10 Excellent

Chris

Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness

Very nice thanks

Very nice thanks
Stayed 2 nights in Feb 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service
Great spa facilities
Stayed 1 night in Feb 2025

8/10 Good

Avril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

My husband and I stayed for one night. A very nice hotel. Clean, warm room. Comfortable bed. There is a large comfortable lounge/bar area. A very nice English buffet breakfast. I would definitely stay at the Westcliffe again
Stayed 1 night in Feb 2025