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Bournemouth East Cliff Hotel, Sure Hotel Collection by BW

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bournemouth East Cliff Hotel, Sure Hotel Collection by BW

Balcony
On the beach
Terrace/patio
Exterior
Bar (on property)

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking available
  • Housekeeping

Explore the area

Map
East Overcliff Drive, Bournemouth, England, BH1 3AN
  • Bournemouth Beach
    6 min walk
  • Russell-Cotes Art Gallery and Museum
    7 min walk
  • Bournemouth Pavillion Theatre
    11 min walk
  • Bournemouth (BOH-Bournemouth Intl.)
    13 min drive

Room options

View all photos for Family Room, Multiple Beds, Non Smoking

Terrace/patio

Family Room, Multiple Beds, Non Smoking

  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Premium bedding, desk, iron/ironing board, free rollaway beds

Standard Room, 1 Double Bed, Non Smoking

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Premium bedding, desk, iron/ironing board, free rollaway beds

Standard Room, 1 Twin Bed, Non Smoking

  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Premium bedding, desk, iron/ironing board, free rollaway beds

Superior Room, 1 Double Bed, Non Smoking

  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

Premium bedding, desk, iron/ironing board, free rollaway beds

Executive Room, 1 Double Bed, Non Smoking

  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

ibis Styles Bournemouth

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.0 out of 5, Very Good, (1001)
The price is $55
per night
$66 total
includes taxes & fees
Jan 6 - Jan 7
ibis Styles Bournemouth

About this property

Bournemouth East Cliff Hotel, Sure Hotel Collection by BW

3-star hotel in Bournemouth City Centre
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, conference space, and concierge services.
Bournemouth East Cliff Hotel, Sure Hotel Collection by BW offers 67 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature premium bedding. LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Bournemouth hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Event facilities measuring 295 square feet (27 square meters) include conference space. This beach hotel also offers a terrace, barbecue grills, and a garden. Concierge services and wedding services can be provided. Parking is available onsite for a surcharge. Guests can use the indoor pool, outdoor pool, and health club at a partner property.

Bournemouth East Cliff Hotel, Sure Hotel Collection by BW is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 7:30 AM and 10:00 AM and on weekends between 8:00 AM and 10:30 AM.
Bournemouth East Cliff Hotel, Sure Hotel Collection by BW has a restaurant on site.
Room service is available.

Languages

Czech, English, French, Italian, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 20 per day)

Food and drink

  • English breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 14.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Indoor pool (guest access)
  • Outdoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Free rollaway/extra bed
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 295 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1930
  • Smoke-free property

Room amenities

Bedroom

  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Access via exterior corridors
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 15.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 15.00

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 18 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 14.95 per person
  • Self parking fee: GBP 20 per day
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 15.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Bournemouth East Cliff
Bournemouth East Cliff Court
Menzies Hotels Bournemouth East Cliff Court
Menzies Hotels Cliff Court
Menzies Hotels Cliff Court Hotel
Menzies Hotels Cliff Court Hotel Bournemouth East
Hallmark Hotel Bournemouth East Cliff
Hallmark Bournemouth East Cliff
Menzies East Cliff Court Bournemouth Hotel Bournemouth
Hallmark Hotel Bournemouth East Cliff
S. Bournemouth East Cliff Opco Limited
Bournemouth East Cliff Sure Hotel Collection by Best Western
Bournemouth East Cliff Hotel, Sure Hotel Collection by BW Hotel

Bournemouth East Cliff Hotel, Sure Hotel Collection by BW Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 273 out of 1000 reviews" "
Rating 8 - Good. 392 out of 1000 reviews" "
Rating 6 - Okay. 172 out of 1000 reviews" "
Rating 4 - Poor. 93 out of 1000 reviews" "
Rating 2 - Terrible. 70 out of 1000 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Matthew

Business traveler
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveler

Disliked: Amenities
Car broken into outside hotel. All facilities advertised were at sister hotel and limited openings times. Room itself was nice inside and great view but everything else is a huge let down. Also advertising an outdoor pool which looks like it hasn’t been used for years
Stayed 1 night in Sep 2024

8/10 Good

David

Stayed 4 nights in Sep 2024

6/10 Okay

Marton

Traveled with family
Liked: Cleanliness, staff & service
the view
Stayed 1 night in Sep 2024

6/10 Okay

Nicole

Stayed 2 nights in Aug 2024

4/10 Poor

Laura

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Convenient and clean
Very close to the beach with easy access, good customer service, nice views.
Stayed 2 nights in Sep 2024

10/10 Excellent

Shanaz

Stayed 3 nights in Aug 2024

8/10 Good

Joanne

Traveled with group
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Aug 2024

4/10 Poor

Chieko

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Gillan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Marjorie Anne

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Aug 2024

8/10 Good

Jordan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed my stay here the stuff are amazing afte lr extending my stay they made it so we wouls stay in the same room to make it easier for us
Stayed 3 nights in Aug 2024

10/10 Excellent

Ming-yao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good!
Lovely view and excellent service. Room was very cleaned!
Stayed 2 nights in Aug 2024

2/10 Terrible

Ali

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Hadil Ibrahim

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful experience with my daughter. We ended up extending. The only thing I was a little disappointed in, was I requested to extend my stay and was told it was fully booked but I found exactly the same booking on Expedia for the days I needed. But honestly that’s a minor. The stay itself was excellent
Stayed 2 nights in Aug 2024

2/10 Terrible

Huma

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
I have a disabled son who is 8, hotel didn't have a lift to our room had to take stairs with suitcases. No help was given. In the room phone didnt work, room was not the one promised. It was not clean at all. Window's didnt open properly. No air conditioning in the room!!! We were sweating and still no help with it. No shampoo provided. Had to keep going down to receptionist for milk and cups or anything i needed with my son!! So bad as it was suppose to be my holiday! Even the pool didnt work and we were told to go next door to chrton hotel to use the facilities. No towel gown provided. Hotel decor worse outside and insidepool water next door was dirty and cold for kids, had the worse experienc!!!!! Im so unhappy and really want to speak to the management. .
Stayed 2 nights in Aug 2024

8/10 Good

Rena

Traveled with family and small children
Disliked: Amenities
The hotel was good. Was very windy and the windows didn't close very well but we managed. It was a nice surprise to have booked a family room and the kids had their own room and beds. All in all yes the hotel needs some tlc but it's been there probably for decades.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nikson

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice sea view.
Stayed 2 nights in Aug 2024

8/10 Good

Geoffrey

Stayed 2 nights in Aug 2024

4/10 Poor

Filipa

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor customer service ,Room to improve Breakfast was very Nice
Stayed 1 night in Aug 2024

8/10 Good

Matthew

Traveled with family
Liked: Cleanliness, staff & service
Nice hotel exterior a bit scruffy needs painting Nice inside though . Parking situation needs reviewing very expensive and privately owned not connected to the Hotel , it’s something I hadn’t calculated into the budget. Staff friendly clean rooms nicely kitted out . Pool was closed but option to use the next door hotels pool .
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
August break
Last minute booking so didn’t get room options. We ended up with a side view of the sea, room was clean, bed was comfortable and all staff members were helpful and attentive. Great location not being a short walk down to Bournemouth beach.
Stayed 4 nights in Aug 2024

8/10 Good

Chris

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff were very helpful and friendly. Double bed was large and comfortable. Bedroom walls were a bit thin and the exterior of the hotel looks a bit unloved. Parking in hotel, run by private company, was about £40 for 2 nights.
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew

Traveled with group, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from the staff and the use of the sister hotel facilities was great for the whole family. Very good food, rooms and showers were excellent. £4.70 for a lemonade was the only gripe but it was very lemony so i cant be too citrussy. Will definitely re visit again
Stayed 2 nights in Aug 2024