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Hermitage Hotel OCEANA COLLECTION

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hermitage Hotel OCEANA COLLECTION

In-room safe, desk, iron/ironing board, free WiFi
View from room
Bar (on property)
Reception
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Pet friendly

Explore the area

Map
Exeter Road, Bournemouth, England, BH2 5AH
  • Bournemouth International Centre
    1 min walk
  • The Crab
    1 min walk
  • Bournemouth Station
    6 min drive
  • Bournemouth (BOH-Bournemouth Intl.)
    14 min drive

Room options

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room

  • 178 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, Sea View

Suite, Sea View | In-room safe, desk, iron/ironing board, free WiFi

Suite, Sea View

  • 32 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | In-room safe, desk, iron/ironing board, free WiFi

Superior Room

  • 383 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Double Room (Sleep 3)

In-room safe, desk, iron/ironing board, free WiFi

Family Double Room (Sleep 3)

  • 326 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Premier Double Room

In-room safe, desk, iron/ironing board, free WiFi

Premier Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Compact Double Room

Compact Double Room | In-room safe, desk, iron/ironing board, free WiFi

Compact Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Triple Room

Premier Triple Room | In-room safe, desk, iron/ironing board, free WiFi

Premier Triple Room

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Single Room with Sea View

Single Room with Sea View | In-room safe, desk, iron/ironing board, free WiFi

Single Room with Sea View

  • Sea view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Compact Double Sea View

Compact Double Sea View | In-room safe, desk, iron/ironing board, free WiFi

Compact Double Sea View

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | In-room safe, desk, iron/ironing board, free WiFi

Single Room

  • 144 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

  • 178 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Sea View

Double Room, Sea View | In-room safe, desk, iron/ironing board, free WiFi

Double Room, Sea View

  • 194 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, Sea View

Superior Room, Sea View | In-room safe, desk, iron/ironing board, free WiFi

Superior Room, Sea View

  • 330 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premier Double Room

Premier Double Room | In-room safe, desk, iron/ironing board, free WiFi

Premier Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Double Room, Sea View

In-room safe, desk, iron/ironing board, free WiFi

Premier Double Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Quadruple Room

In-room safe, desk, iron/ironing board, free WiFi

Premier Quadruple Room

  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds OR 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Premier Triple Room

In-room safe, desk, iron/ironing board, free WiFi

Premier Triple Room

  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Premier Double or Twin Room, Sea View

In-room safe, desk, iron/ironing board, free WiFi

Premier Double or Twin Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room (Sleeps 4)

In-room safe, desk, iron/ironing board, free WiFi

Family Room (Sleeps 4)

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed OR 1 Double Bed and 2 Twin Beds

View all photos for Twin Room with Sea view

Twin Room with Sea view | In-room safe, desk, iron/ironing board, free WiFi

Twin Room with Sea view

  • 254 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Double Room | In-room safe, desk, iron/ironing board, free WiFi

Double Room

  • 167 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Compact Twin

In-room safe, desk, iron/ironing board, free WiFi

Compact Twin

  • 122 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxury Suite

Luxury Suite | In-room safe, desk, iron/ironing board, free WiFi

Luxury Suite

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Double or Twin Room

Premier Double or Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Premier Double or Twin Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

Exterior

Hampton by Hilton Bournemouth

Breakfast included
Free WiFi
Air conditioning
Gym
4.5 out of 5, Wonderful, (1000)
The price is $85
per night
$102 total
includes taxes & fees
Jan 1 - Jan 2
Hampton by Hilton Bournemouth

About this property

Hermitage Hotel OCEANA COLLECTION

4-star Bournemouth hotel, connected to a shopping center in Bournemouth City Centre
At Hermitage Hotel OCEANA COLLECTION, spend the day playing on the nearby beach then return to dine at one of the hotel's 2 restaurants.
Hermitage Hotel OCEANA COLLECTION offers 76 accommodations with laptop-compatible safes and coffee/tea makers. A pillow menu is available. 32-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and 3 meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 775 square feet (72 square meters) include conference space. This beach hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Guests can use the indoor pool and outdoor pool at a partner property. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hermitage Hotel OCEANA COLLECTION is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:30 AM and 9:30 AM and on weekends between 8:00 AM and 10:00 AM.
Thomas Hardy - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
The Lounge - This restaurant serves lunch only. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Languages

English, German, Italian, Polish, Portuguese, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 14 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15.95 for adults and GBP 7.95 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • The Lounge
  • Thomas Hardy

Things to do

  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Art supplies
  • Children's dinnerware
  • Highchair
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 775 square feet of conference space
  • Business center

Outdoors

  • Beach loungers
  • Beach umbrellas
  • On the bay
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Ballroom
  • Built in 1850
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night, plus a deposit of GBP 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are available for GBP 6.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.95 for adults and GBP 7.95 for children
  • Self parking fee: GBP 14.00 per day
  • Pet deposit: GBP 50 per stay
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 6.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Hermitage Bournemouth
Hermitage Hotel Bournemouth
Hermitage Hotel OCEANA COLLECTION Bournemouth
Hermitage OCEANA COLLECTION Bournemouth
Hermitage OCEANA COLLECTION
Hermitage Oceana Collection
Hermitage Hotel OCEANA COLLECTION Hotel
Hermitage Hotel OCEANA COLLECTION Bournemouth
Hermitage Hotel OCEANA COLLECTION Hotel Bournemouth

Hermitage Hotel OCEANA COLLECTION Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 368 out of 947 reviews" "
Rating 8 - Good. 321 out of 947 reviews" "
Rating 6 - Okay. 157 out of 947 reviews" "
Rating 4 - Poor. 66 out of 947 reviews" "
Rating 2 - Terrible. 35 out of 947 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Barrie

Liked: Staff & service
Refurbished rooms very good, other rooms looking tired. Majority of staff very good. Hotel ideally placed for beach and town centre. Would stay again.
Stayed 5 nights in Sep 2024

8/10 Good

Clare, Seaford

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Paul

Stayed 2 nights in Sep 2024

2/10 Terrible

Saakshi

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the worst hotel experience ever! I recently stayed at this property with my kids and with no doubt was a horrible experience through out. To begin with, the room was not clean by any standards - the bedsheet was evidently reused without wash as it had sand all over the bed. The tap water was pale yellow. And the staff was the worst part of the experience - as they seemed busy pushing charges instead of meeting basics of customer service standards. Finally, the parking measures are worst to a different standard - as they just sent me a parking fine for parking my car while I was trying to check in. I highly recommend families to avoid staying in this hotel!
Stayed 1 night in Aug 2024

4/10 Poor

Jordi

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okay, to be fair, it doesn’t truly feel like a 4-star hotel. There were spiderwebs on the ceiling, and the toilet sink was broken. The receptionist lady was lovely. It’s a shame because the location is amazing. However, it doesn’t have a pool on-site. You have to go to another hotel, which is a 20-minute walk away, to use their pool. That’s not very convenient.
Stayed 2 nights in Aug 2024

10/10 Excellent

Julia

Liked: Staff & service, amenities, property conditions & facilities
The location of the hotel was excellent, very close to the pier, Upside Down House and other attractions. I ate at the hotel on one evening. The food was good. The shower in my room was a bit disappointing for a 4 star hotel. It was impossible to get the head at a good angle. My room was spacious and clean.. i would definitely stay again
Stayed 2 nights in Aug 2024

6/10 Okay

Tina

Traveled with family
Liked: Cleanliness, staff & service, amenities
Our room was beside a very noisy fan and light system, The paper on the wall around the room with peeling off. The bathroom flooded only having a small bath.
Stayed 1 night in Aug 2024

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location, beautiful hotel
Had a superior family room with my kids, room was huge, beautiful and very clean. The whole hotel was spotless and all staff I met were lovely and friendly. Location couldnt have been better, literally right in centre of beachfront. Food in restaurant was really nice and good choices too. No complaints
Stayed 2 nights in Aug 2024

10/10 Excellent

Claire

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities great. Staff friendly. Everything clean. Shame you have to pay to park at the hotel though.
Stayed 4 nights in Aug 2024

6/10 Okay

Gift Funwayo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall the hotel service was very good, however our room was noisy and difficilt to sleep due to the big air cons behind the room outside.
Stayed 2 nights in Aug 2024

10/10 Excellent

yvonne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ENJOYABLE STAY
the staff at the hotel were so nice and accommodating. very friendly professional kind staff. Whatever we requested was not too much for them and was done with a smile. The dinner was very delicious and for a three course meal we paid £23 each which I think is a reasonable price. As for house keeping we had our rooms cleaned everyday and clean towels whenever we needed them. There was 3 of us in the room and the beds were big and comfortable. We stayed in a family room and there was enough beds for a couple and two children.
Stayed 3 nights in Aug 2024

2/10 Terrible

Nathan

Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

A K C

Stayed 1 night in Aug 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid option for the beach
Decent hotel in a perfect location. Nice and powerful shower. Perhaps a little old fashioned, the bed could be a bit comfier and the bar could do a with a bit of a revamp. Not major gripes though, would stay again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Marius

Stayed 1 night in Jul 2024

2/10 Terrible

Ahmed

Stayed 1 night in Jul 2024

8/10 Good

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Alexandru Ionut

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was everything very organised
Stayed 1 night in Aug 2024

10/10 Excellent

Morgane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La location est très bien et la chambre était très propre.
Stayed 3 nights in Jul 2024

10/10 Excellent

Eliza

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed at many places in Bournemouth but first time in Hermitage. It was great. I’m a terrible germophobe but to my surprise every surface was spotless. Beddings clean and fresh. Towels well washed. No speck of dust. Carpet looked as though they washed them before the season. Comfortable mattress and plenty of pillows. Aircon so quiet I managed to fall asleep in a lovely cool room. I’m coming back to Hermitage soon…
Stayed 1 night in Jul 2024

6/10 Okay

Kim

Stayed 2 nights in Jul 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mid week 3 night stay
Lovely hotel with friendly and helpful staff throughout our stay. Reception Manager resolved our Room allocation very quickly and arranged a room upgrade and complimentary beverages whilst the room change was being made. The quality of the room renovations is very good. Breakfast choices very good and high quality. Hotel is ideally placed for exploring Bournemouth and very close to the beach and pier. Bar pricing reasonable,
Stayed 3 nights in Jul 2024

10/10 Excellent

Richard

Stayed 1 night in Jul 2024