Hilton Bournemouth

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Bournemouth

3 bars/lounges, cocktail bar, lobby lounge
Exterior
Indoor pool
Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • Pool
  • Spa
  • Room service
  • Parking available

Explore the area

Map
Terrace Road, Bournemouth, England, BH2 5EL
  • Bournemouth Lower Gardens
    2 min walk
  • Eden - Garden, Cafe, Bar
    1 min walk
  • Bournemouth Station
    8 min drive
  • Bournemouth (BOH-Bournemouth Intl.)
    14 min drive

Room options

King, Suite, 1 Bedroom, Sea View

  • 732 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

King, Suite, 1 Bedroom

  • 732 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Twin Room

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

King, Junior Suite

  • 527 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Accessible

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Family Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Twin Room, Balcony

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

Twin Room

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

Family Room, Multiple Beds

  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Room, 1 King Bed, Balcony

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hilton Bournemouth

4-star hotel in Bournemouth City Centre
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Other amenities include 3 bars/lounges, a health club, and a steam room.
Hilton Bournemouth offers 177 accommodations with laptop-compatible safes and hair dryers. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Eforea spa & health club has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, Hilton Bournemouth features an indoor pool and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 6641 square feet (617 square meters) include conference space. This business-friendly hotel also offers a steam room, spa services, and coffee/tea in a common area. Parking is available onsite for a surcharge.

Hilton Bournemouth is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 11:00 AM.
Schpoons & Forx - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
LEVEL8IGHT The Sky Bar - Overlooking the ocean, this cocktail bar specializes in British cuisine and serves light fare only. Reservations are required. Open daily.
That Bar Downstairs - This lobby lounge specializes in British cuisine and serves light fare only. Open daily.
Natty's - Onsite theme restaurant. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, French, German, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (GBP 15.50 per day)

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 18.95 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • LEVEL8IGHT The Sky Bar
  • Natty's
  • Schpoons & Forx
  • That Bar Downstairs

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 6,641 square feet of conference space
  • 8 meeting rooms
  • Computer station

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Height-adjustable showerhead
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch LCD TV

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of GBP 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 18.95 per person
  • Covered self parking fee: GBP 15.50 per day
  • Pet fee: GBP 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Bournemouth Hotel
Hilton Bournemouth

Hilton Bournemouth Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 503 out of 1003 reviews" "
Rating 8 - Good. 281 out of 1003 reviews" "
Rating 6 - Okay. 112 out of 1003 reviews" "
Rating 4 - Poor. 60 out of 1003 reviews" "
Rating 2 - Terrible. 47 out of 1003 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Brian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Restaurant was good and breakfast choice was very good. Reception staff were not that helpful. The fire alarm went off at one time but we were not notified of the outcome.
Stayed 2 nights in Sep 2024

10/10 Excellent

JOSEPH

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant stay. Wonderful staff. Comfortable room. Recommended.
Stayed 1 night in Sep 2024

2/10 Terrible

Avwerosuo

Stayed 2 nights in Aug 2024

10/10 Excellent

Tracy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

4/10 Poor

Yusuf

Disliked: Staff & service, property conditions & facilities, room comfort
Go to premier inn instead
Booked a normal room. Upon arrival was given the keys to a disabled room which was dirty. So there was hassle to change. Undisclosed charges on my account which I had to dispute. Shoddy management, not providing receipts of detailed breakdown of stay to prevent this. All I received in compensation was a drinks voucher which were only for house drinks or draft despite being told by reception its for more than that. You will be better off at a premier inn instead of this place.
Stayed 2 nights in Jul 2024

8/10 Good

Sally

Traveled with partner
Lovely hotel but Bournemouth is getting a bit rough
Stayed 2 nights in Sep 2024

10/10 Excellent

Derek

Stayed 1 night in Sep 2024

10/10 Excellent

Ghazaleh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

2/10 Terrible

Suzanne

Stayed 1 night in Sep 2024

10/10 Excellent

Rowen

Stayed 2 nights in Sep 2024

2/10 Terrible

Zahra

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
On 21st of August 2024, we made a booking to stay at Hilton Bournemouth. On arrival I was disappointed as there was a huge queue at the checking desk, only to find 1 person working. After 15 minutes of standing 3 people suddenly emerged from a back door to serve the standing customers. This can be seen by CCTV monitoring on this day. After arriving to our rooms, my youngest daughter wanted to have a shower. After having a shower myself at night, I noticed that above the shower head, near the ceiling there are black moulds covering the ceiling. I then noticed the bottom part of the shower and the walls were covered with black mould, which is easily visible. The black mould was spread through out the tills. After we returned back to our city, I noticed that my daughter has unusually developed a skin rash on her legs. After consulting with a doctor, they have confirmed that this is as a result of mould and mildew. I am a regular customer at Hilton hotels both nationally and even more internationally. However, after this terrible experience, I can now say that I will no longer be a customer. My family were planning to host a wedding at Hilton Bournemouth; however, I have now informed my Jewish friends and family about our experience and they have decided to host their wedding at Marriot Hotel.
Stayed 1 night in Aug 2024

6/10 Okay

Vanita

Liked: Property conditions & facilities
This was an okay stay, but the room I was allocated was across from a nightclub and incredibly loud music blasting until about 2/3am! There's nothing on the website that states that these rooms wouldn't be suitable for those who are looking for a good nights sleep and I would've appreciated a head's up upon checking in or some sort of disclaimer somewhere when booking.
Stayed 1 night in Aug 2024

10/10 Excellent

Sasha

Stayed 1 night in Sep 2024

8/10 Good

N

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good but need improvement in breakfast services
Lovely location near shops and 5 minutes to beach. Lovely clean comfy hotel but the breakfast they need to improve service and serve hot drinks on tables due to safety.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Ranjna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the four night stay
Stayed 4 nights in Aug 2024

10/10 Excellent

Shukri

Stayed 1 night in Sep 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Juan pablo

Stayed 1 night in Aug 2024

10/10 Excellent

Ben

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and facilities
Great spot for beach and town, short walk to any of the key locations. Amazing facilities including the pool. We ate out for breakfast and dinner so not sure about the food. Room was great, clean and loved the balcony.
Stayed 2 nights in Aug 2024

10/10 Excellent

Edita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Irene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family break
Apart from a long delay booking in upon arrival, all other elements of our stay was excellent
Stayed 1 night in Aug 2024

6/10 Okay

Simon

Stayed 1 night in Aug 2024

8/10 Good

Kirsty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed at this hotel before and although good, this time there had been noticeable improvements since our earlier stays, which was great to see and we’d stay here again!
Stayed 1 night in Aug 2024