Hilton Bournemouth

4.0 star property

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Photo gallery for Hilton Bournemouth

Exterior
Indoor pool
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Spa
  • Bar
  • Room service
  • Parking available

Explore the area

Map
Terrace Road, Bournemouth, England, BH2 5EL
  • Bournemouth International Centre
    ‪4 min walk‬
  • Bournemouth Beach
    ‪7 min walk‬
  • Bournemouth Pier
    ‪8 min walk‬
  • Bournemouth (BOH-Bournemouth Intl.)
    ‪14 min drive‬

Room options

King, Suite, 1 Bedroom, Sea View

  • 732 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

King, Suite, 1 Bedroom

  • 732 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

King, Junior Suite

  • 527 sq ft
  • Sleeps 2
  • 1 King Bed

Family Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Twin Room, Balcony

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

Twin Room

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

Family Room, Multiple Beds

  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Room, 1 King Bed, Balcony

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hilton Bournemouth

4-star hotel in Bournemouth City Centre
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a steam room are onsite.
Hilton Bournemouth offers 177 accommodations with laptop-compatible safes and hair dryers. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Eforea spa & health club has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, Hilton Bournemouth features an indoor pool and a health club. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 6641 square feet (617 square meters) include conference space. This family-friendly hotel also offers a steam room, spa services, and a children's club. Onsite parking is available (surcharge), along with a car charging station.

Hilton Bournemouth is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 11:00 AM.
Schpoons & Forx - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
That Bar Downstairs - This lobby lounge specializes in British cuisine and serves light fare only. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, French, German, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (GBP 15.50 per day)

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 18.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • Schpoons & Forx
  • That Bar Downstairs

Things to do

  • Children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Steam room

Family friendly

  • Children's club (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 6,641 square feet of conference space
  • 8 meeting rooms
  • Computer station

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Height-adjustable showerhead
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch LCD TV

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of GBP 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 18.95 per person
  • Covered self parking fee: GBP 15.50 per day
  • Pet fee: GBP 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Bournemouth Hotel
Hilton Bournemouth

Hilton Bournemouth Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 501 out of 1002 reviews
Rating 8 - Good. 273 out of 1002 reviews
Rating 6 - Okay. 118 out of 1002 reviews
Rating 4 - Poor. 62 out of 1002 reviews
Rating 2 - Terrible. 48 out of 1002 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great hotel, but need to fix the AC
Lovely hotel in the centre of Bournemouth. Well appointed and spacious public areas. The rooms are modern and high quality. Great bathrooms. Comfortable bed. Very large rooms. The one bad thing was the air conditioning. What ever I tried it was pumping out cold air all night in mid December. It was freezing.
Stayed 1 night in Dec 2024

10/10 Excellent

Jeremy

Stayed 2 nights in Nov 2024

8/10 Good

Daryl

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

martin

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
2 night stay, room wasn't made up despite our request. just made the bed, but didn't service bathroom, loo paper, etc or replenish milk/tea.
Stayed 2 nights in Dec 2024

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Carl

Stayed 1 night in Nov 2024

8/10 Good

Vikesh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with good access to the beach and local good spots.
Stayed 1 night in Nov 2024

10/10 Excellent

Sally

Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bourne to be excellent 👌
Excellent facilities and friendly, helpful staff. Hilton Honours app key entry and check out is super convenient. Thank you.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Raymond

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Severely understaffed. Breakfast was poor - poor quality sausage, bacon and eggs. Bread wasn't fresh on second morning. ID for lift to room one night as room was on same level as bar. Poor selection of drink on ground floor bar.
Stayed 2 nights in Nov 2024

2/10 Terrible

Antony

Stayed 1 night in Nov 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Stayed 2 nights in Nov 2024

10/10 Excellent

M

Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Denise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was within walking distance of restaurants, the pier and beach.
Stayed 2 nights in Nov 2024

10/10 Excellent

Katie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jamie

Stayed 1 night in Nov 2024

8/10 Good

Vincent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the beach and right in the heart of city centre. Alot of amenities nearby.

8/10 Good

Darren, Milton Keynes

Traveled with partner
Liked: Amenities
Stayed on 5th floor - king room. Back of desk chair was broken - replaced promptly. Shower head was loose - also fixed quickly. Cleaning staff should look out for faulty items in room and work with maintenance team to resolve before guests notice. Tasty breakfast, but fruit not fresh enough. Coffee from machine very bitter. Large free to use gym with modern equipment - well done! Only aircon too cold (temp 13.5) and music super loud. Fantastic indoor swimming pool - special lane for swimmers. Parking is in building next door. Parking should be free, as rooms are rather pricy. Reception staff should be much clearer with parking instructions. Tip - give your reg no. to receptionist when checking in. Room cleaned daily - fairly good standard. Towels regularly changed. Restaurant tables not cleaned very well. Backs of some chairs dirty. External restaurant windows needed cleaning. Restaurant staff uniforms should also always be clean & presentable! Restaurant staff should generally smile more, be friendlier and not look so sad & miserable at times. There was an exception - a young man name Kian Cross had incredibly good customer service. He was friendly, helpful, dressed smartly, was well presented and spoke very well. The Hilton should certainly look after staff of such calibre. If truth be told, we felt that with the name & reputation of the Hilton, the hotel is not displaying 4 star quality. Perhaps it's 3.5 star right now. All in all, however, it was a good stay.
Stayed 4 nights in Nov 2024

10/10 Excellent

Besim

Traveled with group
Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
A super modern hotel with beautiful decor and in a great location. Staff were really helpful and knowledgeable. Keep up the great work. Will definitely visit again.
Stayed 1 night in Nov 2024

6/10 Okay

Judith

Traveled with family
Liked: Property conditions & facilities
Comfortable hotel close to venue we were attending. Had a dirty towel in my room on arrival. Staff were not as courteous as I would expect from Hilton.
Stayed 1 night in Nov 2024

10/10 Excellent

Paulina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always have a great time at Hilton Bournemouth.
Stayed 1 night in Nov 2024