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Queens Hotel & Spa Bournemouth

4.0 star property

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Photo gallery for Queens Hotel & Spa Bournemouth

Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Indoor pool
Exterior
Reception
Garden

Reviews

7.2 out of 10
Good

Popular amenities

  • Air conditioning
  • Pool
  • Gym
  • Spa
  • Bar
  • Room service

Explore the area

Map
Meyrick Road, Bournemouth, England, BH1 3DL
  • Bournemouth Beach
    ‪5 min walk‬
  • Bournemouth Pavillion Theatre
    ‪10 min walk‬
  • Bournemouth International Centre
    ‪14 min walk‬
  • Southampton (SOU)
    ‪43 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Twin Room

  • 307 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Twin Room

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Economy Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Economy Double Room

  • 172 sq ft
  • Sleeps 1
  • 1 Double Bed

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Apr 30 - May 1
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About this property

Queens Hotel & Spa Bournemouth

4-star hotel in Bournemouth City Centre
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Queens Hotel & Spa Bournemouth offers 109 air-conditioned accommodations with safes and coffee/tea makers. 40-inch Smart televisions come with digital channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
In addition to a full-service spa, Queens Hotel & Spa Bournemouth features an indoor pool and a sauna. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 2809 square feet (261 square meters) include conference space. This Art Deco hotel also offers a children's pool, a fitness center, and a terrace. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in July 2020.

Queens Hotel & Spa Bournemouth is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.
The Queens Restaurant - This brasserie serves breakfast and dinner.
The Queens Bar - This bar serves lunch and dinner. Happy hour is offered. Open daily.
The Queens Cafe - This café serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Languages

English, French, German, Hindi, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • The Queens Bar
  • The Queens Cafe
  • The Queens Restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Children's pool
  • Highchair
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 2,809 square feet of conference space
  • 3 meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • 6 steps to reach entrance
  • Elevator
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1968
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - July 2020
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • 4G smartphone data speed
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free limited smartphone calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Limited smartphone data usage
  • Safe
  • Smartphone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 30.0 per day

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 14.95 per person
  • Self parking fee: GBP 10.00 per day
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a smoke detector

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Queens Bournemouth
Queens Hotel Bournemouth

Queens Hotel & Spa Bournemouth Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 163 out of 708 reviews
Rating 8 - Good. 233 out of 708 reviews
Rating 6 - Okay. 164 out of 708 reviews
Rating 4 - Poor. 99 out of 708 reviews
Rating 2 - Terrible. 49 out of 708 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Charlotte

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Had booked to stay an extra night, staff couldn’t find booking and were rude and dismissive when showing all the confirmation emails. Not helpful at all
Stayed 1 night in Jan 2025

6/10 Okay

Charlotte

Liked: Cleanliness, property conditions & facilities, room comfort
It was ok
Stayed 1 night in Dec 2024

8/10 Good

Mark

Stayed 2 nights in Dec 2024

2/10 Terrible

Danielle

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Teresa

Stayed 2 nights in Nov 2024

2/10 Terrible

Buvin

Disliked: Staff & service, amenities, property conditions & facilities
It was a terrible experience, The Shower had very low water pressure, and couldn't take a shower. couldn't even sleep a bit at night since I couldn't take a shower. Told they couldn't fix it as the maintenance person clocked out at 8PM. TV was not working in the room. I booked it to have a nice relaxing holiday in a 4-star hotel. this is a run-down 1-star hotel. Cancelled the second night in the hotel but they didn't even refund fully only refined partially for the second night.
Stayed 2 nights in Nov 2024

6/10 Okay

Jason, Nottingham

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So the stay was good but not it’s normal excellent standard, a few issues with the room - bathroom needs re-siliconing and some tlc, toilet had limescale marks and replacement towels smelt like cooking oil (so I just reused the same towel I had hung up)- I have stayed here 4 times previously and this is the first time the standard slipped (perhaps it’s was just luck of the draw). Also on one of the nights there was a dog in the hotel in a room and it was barking for about 3 hours (after an hour both myself and another person in a neighbouring room complained - staff contacted the owners who went out but took their time returning) I agree to make allowances but perhaps the hotel need to have a stricter policy about leaving animals alone in the rooms so it doesn’t disturb other people’s sleep as some were there as leisure guests however I was on a business trip (or perhaps group leisure guests and business guests separately).
Stayed 2 nights in Sep 2024

2/10 Terrible

Laurence

Stayed 1 night in Sep 2024

4/10 Poor

Lou

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was not comfortable and the air conditioning wasn’t working. The walls were all marked and dirty, and the bathroom toilet was not clean upon arrival.
Stayed 1 night in Sep 2024

6/10 Okay

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Faulty air conditioning made for a hot and uncomfortable night. Very keen waiting staff cleared away our teas when we were getting our breakfast buffet. On the other hand room was nicely decorated, good bed, well cleaned.
Stayed 1 night in Sep 2024

10/10 Excellent

Sally

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi This was a lovely hotel. Inside it has been renovated and a lovely dining area, lounge and bar. The rooms are nicely decorated. Outside lets it down as it needs a good paint. Close to the sea and to the town. I’d stay again
Stayed 1 night in Sep 2024

10/10 Excellent

Justine

Stayed 1 night in Sep 2024

6/10 Okay

Zoe

Traveled with family
Liked: Cleanliness, amenities
Overall it was a pleasant stay however not worth the additional costs - unless you need a pool. It was a nice enough stay however we had booked the superior twin room - I don’t know how it was any superior than the usual; the size was the same as what we’ve experienced in travelodges in the same area and there was no amazing amenities attached. Everything else was pleasant having a good sized TV and controllable aircon was nice, beds were comfortable and the bathroom was a decent size - tap was broken however - but was still usable. This water however is not potable and the only access to drinking water was asking at the desk for cans which are then ultimately single use. The worst thing was that we also had to pay an unmentioned fee of £50 per night at the desk. They said would cover any spa treatment or food purchases on site (when we did get a couple of drinks at the bar the bartender presumed we would pay with card and didn’t ask if we wanted to put it on this fee). We wouldn’t receive it again up to 7 days after our stay. Thank god we were only staying two night otherwise I’d hate to think of the chunk of spending money that would be taken out of a family holiday especially when I can find no mention of this additional fee in any description for their hotel accommodations.
Stayed 2 nights in Aug 2024

4/10 Poor

Clifford, Harlow

Traveled with partner
Disliked: Property conditions & facilities
My partner and I spent two nights last weekend at the Queen's hotel in Bournemouth. It was a treat for her birthday. It was mainly disappointing. Staff seemed friendly, although some were difficult to understand. The carpark had spaces although payment would have been expected if I hadn't had a blue badge. No mention of this beforehand. A £50 per night key deposit was taken from my bank account. 7 nights- £350. Really!!! Our room (twin superior) was a good size, the bathroom newly refitted. Beds comfortable. Furniture old and well worn. Air con was on when we arrived but there was no control or instructions, I did manage to switch it off after a while. No hotel information in the room. The £15 breakfast was good. The swimming pool etc is small. My main complaint however was on the Saturday night at about 9.30, my partner and I had just gone to bed and were watching a film when one of the staff let himself into our room to tell us to turn the volume down. We were both startled and angered by this. We did make a complaint to the manager, stating this was 9.30 not 11.30 and why did we not receive a call on the room phone. We could have both been naked when he let himself in. Also in the advertising blurb it is stated that the rooms are soundproofed. The manager said he would look into our complaint, but so far no response from him. Is this a common occurrence?
Stayed 2 nights in Sep 2024

8/10 Good

Noel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a great location near east cliffs , 10 min walk to the city centre . Rooms are a good size . I feel the £50 deposit per night is a little much as there isn't really a mini bar to speak of . I enjoyed my stay and would return when im next in Bournemouth
Stayed 2 nights in Aug 2024

6/10 Okay

Lubbnah

Traveled with partner
Liked: Staff & service, property conditions & facilities
Air Conditioning didn’t work in room,close to beach, friendly staff just make sure they confirm car registration otherwise you will get reported for not paying for parking
Stayed 1 night in Aug 2024

10/10 Excellent

Bryan

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! What a hotel! We have stayed here several times. The staff are always smiling! And happy to help! Room was great - restaurant scrumptious! Dog friendly to boot! What more can I say!
Stayed 2 nights in Aug 2024

10/10 Excellent

Lynn, Renton

Liked: Cleanliness, staff & service, property conditions & facilities
The room was recently renovated and spacious. The hotel is only a few minutes walk to the east cliff zig zag trail. They let us extend our stay ( late check out) for £10/hr for a max of two hours. We were disappointed that the spa was booked up the entire time we were there. Staff were friendly and the air conditioning was much appreciated.
Stayed 2 nights in Aug 2024

8/10 Good

Clare

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Need a little attention
Stained carpets need replacing, they're just too shabby now to overlook. 8am-8pm means the pool opens too late in the morning sadly.
Stayed 2 nights in Aug 2024

10/10 Excellent

Isabella

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable service
Stayed 1 night in Aug 2024

4/10 Poor

Vishal

Business traveler
Liked: Property conditions & facilities
Disliked: Room comfort
Not a great stay and will avoid in future
Stayed 1 night in Aug 2024

6/10 Okay

Beth

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean comfortable beds good aircon system in room
Stayed 1 night in Aug 2024

10/10 Excellent

James

Stayed 2 nights in Jul 2024

10/10 Excellent

Eduardo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is first time, perfect.
Stayed 1 night in Aug 2024