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Riviera Hotel & Holiday Apartments

3.0 star property

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Beach nearby
Double Room | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi
Exterior
Double Room with Balcony & Sea View | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi
Indoor pool, open 7 AM to 9 PM, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • Pool
  • Hot Tub
  • 24/7 front desk

Explore the area

Map
12-16 Burnaby Road, Bournemouth, England, BH4 8JF
  • Alum Chine Beach
    ‪9 min walk‬
  • Durley Chine Beach
    ‪11 min walk‬
  • Bournemouth Beach
    ‪16 min walk‬
  • Bournemouth (BOH-Bournemouth Intl.)
    ‪17 min drive‬

Room options

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Pool

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  • Pool
  • Hot Tub
  • Spa
  • Free WiFi
3.7 out of 5, Good, (1001)
The price is $108
per night
$130 total
includes taxes & fees
Mar 8 - Mar 9
Bournemouth West Cliff Hotel & Spa

About this property

Riviera Hotel & Holiday Apartments

3-star Bournemouth hotel close to Bournemouth Beach
This hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a hot tub are onsite.
Riviera Hotel & Holiday Apartments offers 75 accommodations with coffee/tea makers and hair dryers. 20-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Bournemouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Riviera Hotel & Holiday Apartments provides a hot tub and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This business-friendly hotel also offers a library, a terrace, and an arcade/game room. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Riviera Hotel & Holiday Apartments has designated areas for smoking.

Full breakfasts are available for a surcharge between 7:30 AM and 9:30 AM on weekdays.
Riviera Conservatory - This restaurant specializes in British cuisine and serves lunch and dinner.
24-hour room service is available.

Languages

English, French, German, Hungarian, Irish, Polish, Spanish, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Weekday full breakfast available 7:30 AM to 9:30 AM for a fee: GBP 12.95 for adults and GBP 6.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Riviera Conservatory

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Library
  • Spa tub
  • TV in common areas

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Please note that check-in for the apartments is at 4 PM.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 22 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.95 for adults and GBP 6.50 for children
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 7 AM to 9 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Riviera Bournemouth
Riviera Hotel Bournemouth
Riviera Hotel Holiday Apartments Alum Chine Bournemouth
Riviera Hotel Holiday Apartments Alum Chine
Riviera Holiday Alum Chine Bournemouth
Riviera Holiday Alum Chine
Riviera & Holiday Apartments
Riviera Hotel Holiday Apartments
Riviera Hotel & Holiday Apartments Hotel
Riviera Hotel Holiday Apartments Alum Chine
Riviera Hotel & Holiday Apartments Bournemouth
Riviera Hotel Holiday Apartments OCEANA COLLECTION
Riviera Hotel & Holiday Apartments Hotel Bournemouth

Riviera Hotel & Holiday Apartments Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 373 out of 847 reviews
Rating 8 - Good. 342 out of 847 reviews
Rating 6 - Okay. 91 out of 847 reviews
Rating 4 - Poor. 27 out of 847 reviews
Rating 2 - Terrible. 14 out of 847 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Karen

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Needs an update
Bar and restaurant were good. Friendly staff. The rooms need updating. The bathroom in desperate need of replacing. Bed was uncomfortable. We checked in and went to our room. It smelt of wet dog which was horrendous. They gave us another room straight away but the original one should not have smelt like that.
Stayed 4 nights in Oct 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
We got married here 11 years ago so returned for our anniversary
Stayed 1 night in Sep 2024

6/10 Okay

Douglas

Stayed 3 nights in Sep 2024

10/10 Excellent

Corinne

Traveled with group
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A return trip to the Riveria hotel fantastic location very close to Alum chine beach and Westbourne in the other direction. Rooms are extremely clean , nice fresh fluffy towels. We were fortunate to have a room with a balcony with wonderful sea views and of the Isle of Wight. Even a rainy stay wasn’t spoiled as lovely pool and hot tub so didn’t mind staying in. Looking forward already to our next stay lovely friendly staff too.
Our view
The Isle of Wight
Stayed 2 nights in Sep 2024

8/10 Good

Chris

Traveled with family
Liked: Amenities
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful reception especially as we misplaced our room key. Very friendly staff at breakfast and dinner and food was really good. The room was quite small and maybe a little dated but was very clean.
Stayed 2 nights in Aug 2024

10/10 Excellent

mike

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely room friendly staff and nice breakfast
Stayed 2 nights in Aug 2024

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great room with a terrace. Excellent breakfast. Bit disappointed to get a very expensive gin and tonic in a tumbler served by a barman yawning his head off. Other than that, I would recommend this hotel.
Stayed 1 night in Jul 2024

2/10 Terrible

Loren

Traveled with family
My partner, I and our 5 month old baby arrived on 12th July 2024. We originally had room 211. We thought at first room looked ok, not the greatest of sizes considering we had a 5 month old and a crib needed to be in the room, so we moved the room about a bit and before unpacking, I changed our baby and noticed a few bugs over the bed. I immediately got her off the bed and I looked around the room to see a large quantity of bugs all over the top, inside of the windows. I couldn’t say what type of bugs they were. We made sure to close all our bags and went straight down to reception to complain. We were then given room 211. My partner checked the window whilst the staff kindly helped us move all our baggage, and more bugs were found in the 2nd room. We asked for a refund and left the hotel as quickly as possible. We had just travelled 3 hours to get to Bournemouth, and our holiday started off horrific due to this experience. The staff were quick to help, very apologetic and we did receive a refund, but we never expected to be in Bournemouth with our little baby not knowing where we were going to stay. When changing our little one the following day, I noticed a couple of what looked like bite marks (raised red bumps) which concerns me due to her being exposed to these bugs when on the bed and she’s never had bite marks before. I don’t expect to take our little girl on holiday for the first time and have to come home and take her to the doctors as a precaution because of this.
Stayed 2 nights in Jul 2024

10/10 Excellent

Anthony, Aireys Inlet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Excellent value for money. Responsive staff. Good location.
Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel close to the beach
Lovely hotel and staff Very nice meals. Swimming pool and jacuzzi spot on Loved our stay 8 mins walk to the beach Will be back
Hotel
View from the room ( if paid extra for veranda)
Table with sea view for brekky and evening meal
Beach 8 mins walk away
Stayed 4 nights in Jul 2024

10/10 Excellent

Andrew

Lovely hotel 5 mins walk to the sea, have stayed before and will again
Stayed 1 night in Jul 2024

2/10 Terrible

michael

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Awful depressing rooms & bathrooms
It felt like a immigration hotel we didn’t even sleep in it Checked out and left & lost the money It’s 2 star at best
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glad we missed the ferry!
We made a last minute diversion here when we missed the ferry due to a car fire closing the motorway. The staff were super welcoming and understanding and we had a great stay. We enjoyed the pool, games room and restaurant.
Stayed 1 night in Jun 2024

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, clean, friendly staff, nice pool.
Stayed 2 nights in May 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Old fashioned service and comfort
Stayed 1 night in May 2024

10/10 Excellent

julio

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money, good breakfast, nice staff
Stayed 2 nights in May 2024

10/10 Excellent

Owen

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The team at Riviera always provide great service.
Stayed 2 nights in May 2024

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Apr 2024

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly atmosphere with easy access to centre of Bournemouth 15 -20 minutes walk away all staff very helpful 😀
Stayed 2 nights in Apr 2024

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Everything was fine. Breakfast has a good selection. The staff were very helpful
Stayed 2 nights in Mar 2024