Russell Court Hotel

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Russell Court Hotel

View from property
Ballroom
Exterior
Game room
Ballroom

Reviews

5.2 out of 10

Popular amenities

  • Room service
  • Bar
  • Laundry
  • Parking included
  • Restaurant
  • Business services

Explore the area

Map
Bath Road, 19, Bournemouth, ENG, BH1 2EP
  • Russell-Cotes Art Gallery and Museum
    2 min walk
  • Bournemouth Pavillion Theatre
    4 min walk
  • Bournemouth Lower Gardens
    4 min walk
  • Bournemouth (BOH-Bournemouth Intl.)
    14 min drive

Room options

Family Room

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Double or Twin Room

  • 105 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Single Room

  • 53 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

Russell Court Hotel

Hotel in Bournemouth City Centre
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Self parking is free. Additionally, WiFi in public areas, a business center, and a meeting room are onsite. Weekly housekeeping is available.
Russell Court Hotel offers 60 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided weekly.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This hotel offers access to a business center and meeting rooms.

Wireless Internet access is available for a surcharge. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and laundry facilities. Limited complimentary onsite parking is available on a first-come, first-served basis.

Russell Court Hotel is a smoke-free property.

Russel Court Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Hindi, Lithuanian, Portuguese, Russian, Swahili

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 5 per 24-hour period)
  • In-room WiFi speed: 25+ Mbps
  • In-room WiFi has a 1-device limit
  • Available in some public areas: WiFi (GBP 5 for multiple hours)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Russel Court Restaurant

Things to do

  • Billiards/pool table

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 10:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily until 11:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
No visitors or unregistered guests are allowed in guestrooms.
The listed parking fee applies to minibusses. The parking fee for 7-seater vans is GBP 20 per day and GBP 12 per day for small cars.

Renovations and closures

The following facilities or services will be unavailable from September 01 2020 to January 01 2025 (dates subject to change):
  • Breakfast
This property will be closed from December 19 2023 to December 31 2024 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: GBP 5 per 24-hour period (1-device limit, rates may vary)
  • Fee for wireless internet in public areas: GBP 5 for multiple hours (rates may vary)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parking hours are 3:30 PM-10 AM.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Russell Court Bournemouth
Russell Court Hotel
Russell Court Hotel Bournemouth
Russell Court
Russell Court Hotel Hotel
Russell Court Hotel Bournemouth
Russell Court Hotel Hotel Bournemouth

Russell Court Hotel Reviews

Reviews

5.2
Rating 10 - Excellent. 58 out of 575 reviews" "
Rating 8 - Good. 116 out of 575 reviews" "
Rating 6 - Okay. 116 out of 575 reviews" "
Rating 4 - Poor. 106 out of 575 reviews" "
Rating 2 - Terrible. 179 out of 575 reviews" "

5.6/10

Cleanliness

5.8/10

Staff & service

4.6/10

Amenities

5.0/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Hasan Orkun

Disliked: Cleanliness, staff & service, property conditions & facilities
Not happy won't go back

4/10 Poor

Emily

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

2/10 Terrible

David

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed in places all over the world for the grandest hotels to the corridors of houses with no windows. This is the worst place on the planet the room and bathroom were filthy and it was a very scary environment.

2/10 Terrible

Stuart

Disliked: Staff & service, amenities, property conditions & facilities
Dirty. Room 211 had no lights working Too much paperwork. And the deposit was more then the room rate ridiculous, very noisy no sleep. Will not return
Stayed 1 night in Dec 2023

2/10 Terrible

Paul

Stayed 1 night in Dec 2023

2/10 Terrible

Jay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not clean, broken fixtures, dirty carpets, dirty bedsheets and bedding. Broken shower doors, overflowing blocked showers. Dirt in and around the shower (had not been cleaned) Overall a very bad hotel. Poor customer service quite rude.
Stayed 1 night in Nov 2023

2/10 Terrible

Aaron

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
PLEASE DO NOT BOOK
This hotel is really poor, currently reported to trading standards as its nothing like advertised and Hotels.com are trying to help It was a cheap room but you still expect a clean room, the hotel was filthy outside and in, using as a halfway house
Stayed 1 night in Nov 2023

10/10 Excellent

Carlos

Stayed 1 night in Nov 2023

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Turd
They demand £50 deposit when you arrive which is not clear on 3rd party booking sites. Then refuse to return deposit for absolutely no reason. Linen and towels were clean but the room and hotel is minging. Worst hotel l've stayed in !!
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveler

Disliked: Room comfort
Cheap & cheerful
Stayed 1 night in Oct 2023

8/10 Good

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good but could of done with sone tea bags milk and sugar for tea to use the kettle as we had to buy these areselfs
Stayed 2 nights in Oct 2023

4/10 Poor

peter

Disliked: Staff & service, property conditions & facilities, room comfort
GRIM
Given the price and the warning from the site that refurbishment was required, we weren't expecting too much. Sadly, things were even worse than expected. This place is way past its' best before date and although the price may look cheap, by the time all the extras are added on it would be just as cheap to stay somewhere much nicer. Extras.??? Well, let's start with £12 to park the car. Although a kettle is provided, tea and coffee and milk is EXTRA, leave by 10a.m. or it's £10 per person per hour to be paid. Leave your luggage before check in..? £2.50 per item. You have to leave a £50 card authorisation in case you....... I don't know what.! There is a TV in the room but when we arrived and settled down for a bit of TV before bed the choices were BBC news, ITV news or two other choices of Al Jazzera. This place is stuck in the era it was last updated... the 1960's.!!!
Stayed 1 night in Oct 2023

2/10 Terrible

Muzammil

Stayed 1 night in Oct 2023

8/10 Good

G

Liked: Cleanliness, staff & service
Good value for money
Really cheap, and clean but the equipment and furniture is quite worn and basic. However we were really happy with the value for money and would defiantly book again.
Stayed 2 nights in Oct 2023

10/10 Excellent

Carl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel
Staff were extremely helpful and friendly very close to beech and the center. Enjoyed my stay 👍
Stayed 12 nights in Sep 2023

6/10 Okay

M

Stayed 1 night in Sep 2023

4/10 Poor

rachel

Traveled with group
Disliked: Staff & service
Money grabbing hotel , Very Poor
A one night stay for two , There was one Towel. One Dirty Cup. No tea bags ,coffee or milk! We chose this 1 night stay because it was Cheap, we left our Room by 10,am as stated ,And went down to Recption to ask where we could get a coffee, the Receptionst was in a row with a customer so by the time we handed keys in was maybe 10,15 maximum , we left without a hot drink ,And to my horroh they had charged me an extra 20 Quid for a late check out!
Stayed 1 night in Sep 2023

2/10 Terrible

Manuel

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in the hotel one night only what I paid in advance. On checking in the owner asked for £50 deposit for TV what made me feel like criminal. However I paid it. On the morning when I checked out I asked about my tv deposit and he told me that I will get it in 10-12 days. 20 days later I wrote to ask the deposit and got answer that it was pre-autorisation so I shouldn’t expect any money back. About the cleaning and furniture - this is the worst hotel ever I have been in my life. Dirty, noisy all the night, no light in the room, bad service and scam. Avoid it.
Stayed 1 night in Sep 2023

8/10 Good

Tony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The room (no. 219) was fine though the cold tap often ran warm/hot. Your hotel suited me well. The staff were friendly.
Stayed 3 nights in Sep 2023

4/10 Poor

Andrew

Disliked: Cleanliness, property conditions & facilities, room comfort
Russel, no thanks.
Sadly, i wouldnt recommend this hitel. There are far better in Bourenmouth at a lower rate. It felt like an HMO for council tennants. The room smelt of cigarette smoke. I left at 0630hrs because i just wanted to be out of there. The guy on the desk when i arrived was very engaging and humerous.
Stayed 1 night in Sep 2023

4/10 Poor

Brian

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Raymond

Liked: Staff & service
Friendly staff although the hotel does need a little updating but you are pre-warned of this. The rooms are clean and it is in a great location and ideal for a weekend trip.
Stayed 2 nights in Sep 2023

6/10 Okay

Bill

Business traveler
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

barry

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

2/10 Terrible

Zuhra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very unpleasant stay at this hotel. Shower was not working properly and overall hotel come across extremely untidy and not clean.
Stayed 2 nights in Sep 2023