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The Connaught Lodge

4.0 star property

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Photo gallery for The Connaught Lodge

BBQ/picnic area
2 bars/lounges
Exterior
2 bars/lounges
Indoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Spa
  • Bar
  • Room service

Explore the area

Map
32 West Hill Road, Bournemouth, England, BH2 5PH
  • Bournemouth International Centre
    ‪7 min walk‬
  • Bournemouth Beach
    ‪9 min walk‬
  • Bournemouth Pier
    ‪12 min walk‬
  • Bournemouth (BOH-Bournemouth Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Twin Room

  • 140 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Single Room

Standard Single Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Single Room

  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Junior Suite

Junior Suite | Egyptian cotton sheets, premium bedding, in-room safe, desk

Junior Suite

  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 Double Sofa Bed

View all photos for Standard Double Room

Standard Double Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Double Room

  • 142.3 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Standard Room, 1 Double Bed, Non Smoking, Balcony | Premium bedding, in-room safe, individually decorated

Best Western Plus The Connaught Hotel & Spa

  • Pool
  • Hot Tub
  • Spa
  • Free WiFi
4.2 out of 5, Very Good, (854)
The price is $231
per night
$278 total
includes taxes & fees
Apr 5 - Apr 6
Best Western Plus The Connaught Hotel & Spa

About this property

The Connaught Lodge

4-star hotel in Bournemouth City Centre
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include 2 bars/lounges, a fitness center, and a snack bar/deli.
The Connaught Lodge offers 26 accommodations with safes and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with digital channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Bluewater Spa has 4 treatment rooms. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, The Connaught Lodge features an indoor pool and a hot tub. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Each day guests can enjoy a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 689 square feet (64 square meters) include a conference center. This business-friendly hotel also offers a fitness center, a sauna, and spa services. Parking is available onsite for a surcharge.

The Connaught Lodge is a smoke-free property.

A complimentary manager's reception is offered each day.
Blakes Brasserie - Overlooking the garden, this brasserie specializes in local cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.
The Gin Bar - This bar specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 17.50 to 17.50 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Blakes Brasserie
  • The Gin Bar

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (689 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1906
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from February 1 to February 6:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.50 to 17.50 per person
  • Self parking fee: GBP 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub
Guests under 16 years old are not allowed in the spa

Property is also known as

Connaught Bournemouth
Connaught Lodge
Connaught Lodge Bournemouth
The Connaught Lodge Hotel
The Connaught Lodge Bournemouth
The Connaught Lodge Hotel Bournemouth

The Connaught Lodge Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 282 out of 703 reviews
Rating 8 - Good. 252 out of 703 reviews
Rating 6 - Okay. 105 out of 703 reviews
Rating 4 - Poor. 46 out of 703 reviews
Rating 2 - Terrible. 18 out of 703 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Mark

Traveled with family
Liked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

MISS JASMINE

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Helen

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Reception was professional, property maintenance is bad for a four star hotel. Cleanliness of room not great. Spa facilities dirty, smelly, broken down spa bath,sauna. Very old decor and lockers in spa facility area. Would not recommend for spa day. Food over priced and they add 10 percent on top. 10 pound a day for parking for guests...Why. Breakfast should be included. Lack of milk, coffee in room. Comfy bed , good telly.
Stayed 3 nights in Dec 2024

10/10 Excellent

Darryl

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well placed hotel for a stay in Bournemouth
Stayed 1 night in Sep 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Jenny

Stayed 1 night in Nov 2024

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long weekend away in Bournmouth
Very good stay at The Connaught Lodge. The check-in was very quick and easy. The room was spacious, with high ceilings and a comfy bed. The bathroom was a bit small but functional. There were a few things to improve such as the shower head not working properly. The hotel provided shower gel/shampoo, handwash and body cream. We really enjoyed the big heated swimming pool, jacuzzi and steam room. The sauna was not in use which is a shame as it's my favourite thing. The spa is located on the lower ground floor and you need to cross reception to get there. They provide towels. If you plan to wrap yourself in a towel and walk from your room to the spa, just be aware that functions might be happening in the function room above the spa. The breakfast was very good, a lot of choice for sure. The hotel is close to the beach and city centre, great location .
Stayed 2 nights in Nov 2024

2/10 Terrible

Kerry-Ann

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be aware of functions if staying on a weekend
On arrival we parked the car and got given the permit, our room wasn’t ready so we went to town. When we came back we got given our room number, which was in the lodge. We realised there was a wedding that day in the same building and we was directly above it. Reception hadn’t told us this. We asked to move which was told there was only one room on the 3rd floor but a twin, in the same building so we decided to stay in our room. We Was then told it was £10 to park the car. The room was grim, dirty, old, shower head full of limescale, sink filthy. The music was so loud we decided to move. Twin room, was t much better music was still loud, pictures broken, old, tired. Only thing different bathroom was cleaner. The hotel said they had told me about the wedding when booking but this wasn’t the case. I got a email in the evening informing me of the parking and functions. Quite clearly there is some sort of miscommunication with the hotel and this platform. The hotel part looked nice and potentially has much nicer rooms but I can’t comment as we we didn’t stay in this section. We go away once a year and chose this hotel on its pictures and reviews. There is a pool, sauna etc but the sauna was broken, not that we was told this at reception. The only positive the hotel gave us one drink voucher as I mentioned it was our 10 year anniversary. Safe to say it’s not a memorable stay and I feel really upset with the whole experience.
Stayed 1 night in Nov 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Jaime

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very hot, but luckily we could open the windows. Hot tub and pool were nice. Good location.
Stayed 2 nights in Nov 2024

6/10 Okay

Kenneth

Walkable from city centre and waterfront
Stayed 1 night in Nov 2024

6/10 Okay

Sam

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Dated but comfy and clean
Room was dated but comfy and clean. Breakfast was terrible and other guests were looking at it and walking out
Stayed 2 nights in Nov 2024

8/10 Good

Jessica

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

JANICE

Booked through Expedia and had to pay for parking think it should be free as we used bar and restaurant facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel for our daughters graduation. All the rooms were clean and tidy with plent of space. We will definitely look to book aga8n when staying in Bournemouth.
Stayed 1 night in Nov 2024

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mainly good with outbreaks of disturbence
A single night stay. All good except paper thin walls ( in the "lodge") and the neighbours from hell who were detrrmined to gain the world record for being inconsiderate.
Stayed 1 night in Nov 2024

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, needs to be clearer on parking
Hotel was very nice but building works were going on during our stay which meant no lift access to swimming pool etc. Also parking is hit and miss, i believe hotel should highlight this more when booking, if you want to be parked in hotel then you need to be back there by 4pm, even if disabled, there are 2x spaces but anyone parks in them even non badge holders and this isn't checked by hotel staff Breakfast is very nice
Stayed 3 nights in Oct 2024

10/10 Excellent

Kwame

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place and location
Stayed 2 nights in Oct 2024

8/10 Good

Carolyn

Liked: Property conditions & facilities, room comfort
Nice hotel
Lovely hotel. Bed a little too firm for me but fine for my husband. Shower over bath had hair in plug hole which need a good clean out as when I removed some of it it was black and smelt unpleasant. Apart from that the hotel was lovely. Breakfast very good indeed. All nice and hot. The pool was a decent size and not too cold. My only other criticism was that they automatically added 10% to every penny you spent with them. There are no drinks prices up so you don’t realise you are getting this 10% added on unless you just happen to notice a very very small one liner . Be warned if you don’t want to pay a service charge at the bar for your alcoholic drinks or tea’s and coffee’s tell the server when you order as it’s not obvious that they add on this extra charge. Apart from that it’s a nice hotel in a very good location close to the beach.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel good breakfast
Stayed 1 night in Oct 2024

10/10 Excellent

Christopher

Stayed 4 nights in Sep 2024

6/10 Okay

Hayley

Traveled with partner
Liked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good amount of parking, great staff, nicely kept room, convenient location to the coast and town centre.
Stayed 1 night in Oct 2024