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The Connaught Lodge

4.0 star property

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Photo gallery for The Connaught Lodge

BBQ/picnic area
Exterior
Indoor pool
Daily buffet breakfast for a fee
2 bars/lounges

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar

Explore the area

Map
32 West Hill Road, Bournemouth, England, BH2 5PH
  • Bournemouth Beach
    ‪5 min walk‬
  • Bournemouth International Centre
    ‪6 min walk‬
  • Bournemouth Pier
    ‪9 min walk‬
  • Bournemouth (BOH-Bournemouth Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Twin Room

  • 140 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Single Room

Standard Single Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Single Room

  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Junior Suite

Junior Suite | Egyptian cotton sheets, premium bedding, in-room safe, desk

Junior Suite

  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 Double Sofa Bed

View all photos for Standard Double Room

Standard Double Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Double Room

  • 142.3 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Standard Room, 1 Double Bed, Non Smoking, Balcony | 1 bedroom, premium bedding, in-room safe, individually decorated

Best Western Plus The Connaught Hotel & Spa

  • Pool
  • Hot Tub
  • Spa
  • Free WiFi
4.2 out of 5, Very Good, (872)
$156 nightly
The price was $173
The price is $156 total
includes taxes & fees
Best Western Plus The Connaught Hotel & Spa

About this property

The Connaught Lodge

4-star hotel in Bournemouth City Centre
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include 2 bars/lounges, a fitness center, and a snack bar/deli.
The Connaught Lodge offers 26 accommodations with safes and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with digital channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Bluewater Spa has 4 treatment rooms. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, The Connaught Lodge features an indoor pool and a hot tub. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Each day guests can enjoy a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 689 square feet (64 square meters) include a conference center. This business-friendly hotel also offers a fitness center, a sauna, and spa services. Parking is available onsite for a surcharge.

The Connaught Lodge is a smoke-free property.

A complimentary manager's reception is offered each day.
Blakes Brasserie - Overlooking the garden, this brasserie specializes in local cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.
The Gin Bar - This bar specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 17.50 to 17.50 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Blakes Brasserie
  • The Gin Bar

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (689 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1906
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from February 1 to February 6:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.50 to 17.50 per person
  • Self parking fee: GBP 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub
Guests under 16 years old are not allowed in the spa

Property is also known as

Connaught Bournemouth
Connaught Lodge
Connaught Lodge Bournemouth
The Connaught Lodge Hotel
The Connaught Lodge Bournemouth
The Connaught Lodge Hotel Bournemouth

The Connaught Lodge Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 294 out of 737 reviews
Rating 8 - Good. 263 out of 737 reviews
Rating 6 - Okay. 112 out of 737 reviews
Rating 4 - Poor. 49 out of 737 reviews
Rating 2 - Terrible. 19 out of 737 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was a bit dated with no usb sockets. outside were a lot of cigarette buts used vapes and discarded bottles
Stayed 2 nights in Mar 2025

8/10 Good

Janet

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Lisa

Traveled with partner
Liked: Staff & service, amenities
Nice hotel, friendly staff. Bed could have been completely changed once during a four night stay I feel not just made. Lodge could probably do with a little updating but overall nice stay.
Stayed 4 nights in Mar 2025

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Jane

Liked: Staff & service

Enjoyable stay

Enjoyable stay, lovely to have the pool and spa. Breakfast was good too. The bed was comfortable but the pillows were very flat. The bathroom was huge but the limescale in the sink was a bit off putting. Staff all very friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

Joe

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Business traveler

Great location and value for money

Good value stay - spa facilities very good. Good location and parking. Service timely and no issues at all.
Stayed 4 nights in Mar 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Pictures are not representative.

Firsly Id like to highlight positives about our stay. firstly that the staff were brilliant. All provided very good service. Especially Tom running the gin bar, he was very knowledgeable, and a young girl at breakfast with dark hair & glasses who was working so hard, and always was friendly and smiling. Now onto the bad. The pictures listed on hotels.com show a building that is in fact the connaught hotel. This is a different accommodation to the connaught lodge. The connaught hotel is where reception, pool & breakfast is. the communal areas are very well presented in this building. The connaught lodge is actually in a seperate building which is very run down. when i say run down, i mean hasnt seen a lick of paint for at least 20 years. The whole building smells. There are sofas scattered around the hallways that are very old & covered in stains. We were originally allocated room 201, but we requested to be moved as the room was not nice. we were moved to 209, a much bigger room. But, the room is a health and safety nightmare. It stunk of damp, the bathroom was full of black mould. My partner has asthma and the damp plus mould made him wheezy. thankfully we were only staying 2 nights. Bedside tables have glass tops that arent attached, so could cause injury. The windows were mouldy and the handles barely stuff funcional. Bathroom handle was dodgy. There was wee stains down the outside of the toilet. No cold water in the bathroom only hot, not great when brushing your teeth.
Stayed 2 nights in Feb 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Brian

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Bed was comfy, room was dirty dust everywhere hairs all over the bathroom sink, no phone in room, no iron, no soap in bathroom to was hands walls quite thin so could hear people in the rooms near byhowever overall noise of the hotel was quiet.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

Enjoyed the spa

Room was spacious and nicely presented. Highlight was the spa facilities available to guests.
Stayed 1 night in Feb 2025

6/10 Okay

Grant

Stayed 1 night in Feb 2025

8/10 Good

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I, have just stayed at Connaught for 2 nights. The room was clean comfortable.
Stayed 2 nights in Feb 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Booking was exactly what we expected

Convenient location for what we needed. Easy to walk into the town centre from. Comfortable room to stay in.
Stayed 1 night in Jan 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Business traveler
Was a comfortable stay for a solo business traveller. Only ate breakfast which was plentiful and the cooked food was excellent
Stayed 1 night in Jan 2025

6/10 Okay

Caroline

Traveled with group
Liked: Staff & service
Stayed 1 night in Jan 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night stay

Had a very good 1 night stay. Hotel is good value for money....needs refurbishment and an update in corridors and rooms but really nice pool facility and very goid breakfast, especially buffet full English.
Stayed 1 night in Jan 2025

6/10 Okay

James

Disliked: Property conditions & facilities
rooms needs upgrading.
Stayed 1 night in Dec 2024

8/10 Good

Ben

Traveled with partner
Liked: Amenities
Lovely hotel room was spacious and clean
Stayed 2 nights in Jan 2025

8/10 Good

Stepien

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service
Room was a bit dated
Stayed 1 night in Dec 2024

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EV charger on site, car parking space a little small, but managed, staff were very friendly and helpful
Stayed 3 nights in Dec 2024

6/10 Okay

Mark

Traveled with family
Liked: Staff & service
Stayed 1 night in Dec 2024