The Durley Dean Hotel

4.0 star property

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Photo gallery for The Durley Dean Hotel

Exterior
Lobby
Daily buffet breakfast (GBP 14.95 per person)
Banquet hall
Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
$79
includes taxes & fees
Nov 9 - Nov 10

Explore the area

View in a map
28 West Cliff Road, West Cliff, Bournemouth, England, BH2 5HE
  • Place, Bournemouth Beach
    ‪6 min walk‬
  • Place, Bournemouth International Centre
    ‪11 min walk‬
  • Place, Bournemouth Pier
    ‪14 min walk‬
  • Airport, Southampton (SOU)
    ‪49 min drive‬

Room options

Family Room, Connecting Rooms (with Air Conditioning)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 5
  • 1 Double Bed, 1 Twin Bunk Bed and 1 Twin Futon

Compact Double Room

8.4 out of 10
Very good
(30 reviews)
  • Sleeps 2
  • 1 Double Bed

Superior Double or Twin Room (with Air Conditioning)

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Superior Family Room (2adults + 1 children) with Air Conditioning

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bunk Bed OR 1 Double Bed and 1 Twin Futon

Superior Family Room (2adults + 2 children) with Air Conditioning

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed OR 1 Double Bed and 2 Twin Futons

Superior Family Room (2adults + 3 children) with Air Conditioning

8.4 out of 10
Very good
(14 reviews)
  • 204 sq ft
  • Sleeps 5
  • 1 Twin Bunk Bed, 1 Double Bed and 1 Twin Futon

Double or Twin Room

7.6 out of 10
Good
(28 reviews)
  • 118 sq ft
  • Sleeps 2
  • 1 Double Bed

Family Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Bunk Beds

Standard Double Room

7.6 out of 10
Good
(10 reviews)
  • 118 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

Single Room

8.0 out of 10
Very good
(11 reviews)
  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed

Similar properties

About this property

The Durley Dean Hotel

4-star hotel in West Cliff
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
The Durley Dean Hotel offers 115 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, The Durley Dean Hotel features an indoor pool and a sauna. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This Victorian hotel also offers a fitness center, spa services, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Durley Dean Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
No. 28 - This restaurant specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 15 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: GBP 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • No. 28

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Meeting rooms

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1880
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 14.95 per person
  • Self parking fee: GBP 15.00 per night
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Durley Dean
Durley Dean Bournemouth
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Durley Hotel
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Durley Dean Bournemouth
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The Durley Dean Hotel Hotel
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The Durley Dean Hotel Hotel Bournemouth

The Durley Dean Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 354 out of 1004 reviews
Rating 8 - Good. 337 out of 1004 reviews
Rating 6 - Okay. 179 out of 1004 reviews
Rating 4 - Poor. 61 out of 1004 reviews
Rating 2 - Terrible. 73 out of 1004 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

STEVE

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is horrible in the streets, and the car park itself is small at £15 per day pricey. Walk to beach is why we stay here, staff are all young but very polite. Building was once grand, a little jaded now, but clean and tidy, we have been regulars for s verbal years now.
Stayed 3 nights in Jul 2025

6/10 Okay

Johnson

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Kristina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay for one night

We stayed only one night. As hotel very old it self. We were very surprised how nice room was. It was refurbished and so comfy. I think it's very important room condition. Lovely swimming pool area. Small but nice. English breakfast fully loaded that was nice. I stayed with kids and they were surprised - no pancakes. So even I payed for breakfast they had nothing to eat only toast and honey. No pastry like a croissants or similar. Location actually is absolutely perfect. Close to the beach, close to the pier. Hard to get parking and quiet expensive just on the street.
Stayed 1 night in Jul 2025

8/10 Good

Nikima

Liked: Cleanliness, staff & service, property conditions & facilities
It was really clean, nice and quiet. Bed was really comfortable.
Stayed 1 night in Jul 2025

8/10 Good

Will

Traveled with family
Liked: Staff & service
Family room very spacious & comfortable, air conditioning very welcome. Some areas of the room were not very clean, dust & rubbish under bed, radiators, cobwebs on walls & ceilings. Staff very friendly
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay overall

Third floor room was very quiet and in a very good condition, albeit no view. A bit smallish for 2 people because of the eaves, reducing space. Air conditioning came handy in hot weather. Very friendly receptionist at check-in. Five minutes descend to the beach. Breakfast average, but watermelon and pineapple added value.
Stayed 4 nights in Jul 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel , very reasonable

Nice hotel in a fairly good location. Nice rooms. Friendly, helpful staff. Nice little pool and spa .Nice breakfast, slightly limited choice . Nice bar .Good value .
Stayed 1 night in Jul 2025

6/10 Okay

Naomi

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They have parking but it’s not guaranteed once you go out so unfortunately for us we did pay for the parking but unfortunately did not get to park there but there is free on street parking 2 minutes walk away. The room we stayed in was clean and bed comfort was okay, but the room has everything u need. The room was In need of redecorating. Breakfast was good.
Stayed 1 night in Jul 2025

6/10 Okay

Nihal

Stayed 1 night in Jul 2025

6/10 Okay

Ruth

Liked: Staff & service
Staff were lovely but the room needed a refurb and aircon was not working very hot in room
Stayed 1 night in Jul 2025

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Vaidas

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Great time
Stayed 1 night in Jul 2025

2/10 Terrible

Brigel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stopped from 7th July to 11th July this year 2025. We had a lovely break in the Durley Dean, its clean and tidy and the staff are first class, very friendly. Ok its dated but its Victorian. The bus stops are 200 yards away from the hotel entrance in the direction of Bournemouth and the buses are frequent to lots of local towns and resorts. We were out every day going to somewhere. Swanage, Poole, Westbourne and Christchurch. We would go again. Thank you Durley Dean
Stayed 4 nights in Jul 2025

8/10 Good

MARK

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice & very close to beach
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, close to beach

The location is excellent, 5 minutes from the beach and close to the town centre. The hotel was comfortable and clean, the room was spacious and had air conditioning and the hotel had friendly staff who helped us get a taxi back to the train station after our trip. Although on this trip we did not use many of the hotels amenities, we will be back to stay again.
Stayed 3 nights in Jul 2025

8/10 Good

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very helpful and friendly. Breakfast was good. Excellent location for the beach. Plenty of parking in nearby streets.
Stayed 2 nights in Jul 2025

4/10 Poor

John

Stayed 2 nights in Jul 2025

8/10 Good

Ray

Traveled with partner
Liked: Amenities
Walking to it
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service
Wonderful staff but the hotel is looking a little tired and needs some improvements to the building. One lift is not really sufficient for the number of guests staying.
Stayed 2 nights in Jul 2025

10/10 Excellent

Imogen

Stayed 3 nights in Jun 2025

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed my stay

The room I had was very clean and the bed was comfortable. Staff ver froendly and happy to help with any query. Breakfast was buffet style full English on offer, cereals, fruit, toast. Dinks tea coffee, and 4 fresh fruit juices.
Stayed 2 nights in Jul 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was disappointed the parking The price of the parking in the hotel
Stayed 3 nights in Jul 2025

10/10 Excellent

Lesley

Traveled with partner
Liked: Cleanliness, amenities
Very clean and tidy
Stayed 2 nights in Apr 2025