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The Durley Dean Hotel

4.0 star property

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Photo gallery for The Durley Dean Hotel

Exterior
Daily buffet breakfast (GBP 14.95 per person)
Hypo-allergenic bedding, desk, iron/ironing board, free WiFi
Lobby
Banquet hall

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Spa
  • Bar
$81
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
28 West Cliff Road, West Cliff, Bournemouth, England, BH2 5HE
  • Bournemouth Beach
    ‪6 min walk‬
  • Bournemouth International Centre
    ‪11 min walk‬
  • Bournemouth Pier
    ‪14 min walk‬
  • Southampton (SOU)
    ‪44 min drive‬

Room options

View all photos for Standard Double Room

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Standard Double Room

7.6 out of 10
Good
(10 reviews)
  • 118 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Single Room

Single Room | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Single Room

7.2 out of 10
Good
(7 reviews)
  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Family Room (2adults + 2 children) with Air Conditioning

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Superior Family Room (2adults + 2 children) with Air Conditioning

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed OR 1 Double Bed and 2 Twin Futons

View all photos for Compact Double Room

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Compact Double Room

8.4 out of 10
Very good
(29 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Family Room (2adults + 1 children) with Air Conditioning

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Superior Family Room (2adults + 1 children) with Air Conditioning

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bunk Bed OR 1 Double Bed and 1 Twin Futon

View all photos for Superior Double or Twin Room (with Air Conditioning)

Superior Double or Twin Room (with Air Conditioning) | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Superior Double or Twin Room (with Air Conditioning)

7.8 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Double or Twin Room

7.6 out of 10
Good
(28 reviews)
  • 118 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Connecting Rooms (with Air Conditioning)

Family Room, Connecting Rooms (with Air Conditioning) | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Family Room, Connecting Rooms (with Air Conditioning)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 5
  • 1 Double Bed, 1 Twin Bunk Bed and 1 Twin Futon

View all photos for Superior Family Room (2adults + 3 children) with Air Conditioning

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Superior Family Room (2adults + 3 children) with Air Conditioning

8.2 out of 10
Very good
(13 reviews)
  • 204 sq ft
  • Sleeps 5
  • 1 Twin Bunk Bed, 1 Double Bed and 1 Twin Futon

View all photos for Family Room

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Family Room

  • City view
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Bunk Beds

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About this property

The Durley Dean Hotel

4-star hotel in West Cliff
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
The Durley Dean Hotel offers 115 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, The Durley Dean Hotel features an indoor pool and a sauna. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This Victorian hotel also offers a fitness center, multilingual staff, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Durley Dean Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
No. 28 - This restaurant specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 15 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: GBP 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • No. 28

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Meeting rooms

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1880
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 14.95 per person
  • Self parking fee: GBP 15.00 per night
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Durley Dean
Durley Dean Bournemouth
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Durley Hotel
Durley Dean Hotel Bournemouth
Durley Dean Hotel
Durley Dean Bournemouth
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Hotel The Durley Dean Hotel Bournemouth
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Hotel The Durley Dean Hotel
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The Durley Dean Hotel Hotel
The Durley Dean Hotel Bournemouth
The Durley Dean Hotel Hotel Bournemouth

The Durley Dean Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 354 out of 1004 reviews
Rating 8 - Good. 343 out of 1004 reviews
Rating 6 - Okay. 177 out of 1004 reviews
Rating 4 - Poor. 61 out of 1004 reviews
Rating 2 - Terrible. 69 out of 1004 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Rodrigo

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our bedroom was fine, but we were surprised to find it located in the basement. The overall layout of the hotel felt like a labyrinth, making navigation quite awkward. Furthermore, the images on the website were misleading, especially for the swimming pool, which was considerably smaller than the pictures suggested.
Stayed 1 night in Jun 2025

8/10 Good

Lee

Business traveler
Liked: Cleanliness, staff & service, amenities
Room was clean, communal areas need an upgrade. The bench press and leg curl machines not working in the gym. Sauna good, friendly staff.
Stayed 1 night in Jun 2025

6/10 Okay

Brian

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Nice visit with friendly staff. Was kept waiting at reception for check-in with others being dealt with who arrived after me, quite annoying. Would revisit.
Stayed 1 night in Jun 2025

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, amenities
Big room swimming pool gym sauna good location suited me on my Todd would stay again
Stayed 1 night in Jun 2025

6/10 Okay

Anthony

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The staff here are nice. The hotel is very dated. Booked a standard room. It was tiny. Had sloped ceilings and was very cramped. The TV was on the wall at the same height as the bed. Third floor, up in the tiny lift (4 people only) along corridor, down stairs and up some more. It looked out at a brick wall. The room was clean as was the bathroom but ceiling sloped above toilet making it uncomfortable for husband. Went to use the very small pool, the water was cloudy and there was lots of hair visible floating. Changing room was small and some locker doors were hanging off. Parking is a joke. Very limited spaces. £15 per night but told don’t move car as space not guaranteed on return even though you have paid! The breakfast was nice. Good selection. Cost £11 if paid at hotel reception but £16 if paid in restaurant!!!
Stayed 2 nights in May 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Clean comfortable

Nice hotels. Rooms were clean. Hallways dated with worn carpets on the stairs. Breakfast was delicious however disappointed with hot drink selection as the only option was instant sachets. Pool very small- do not be fooled by the photograph- steam room not working which was also disappointing. Did the job for a short stay but would not return.
Stayed 2 nights in May 2025

6/10 Okay

Stacey

Stayed 1 night in May 2025

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
We stayed for our daughter’s wedding reception. All staff were extremely friendly and helpful and our room was very clean and comfortable. Many thanks
Stayed 1 night in May 2025

8/10 Good

Julian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night to go to The Pavilion Theatre - 15 mins walk. Check in was good. Room was tidy - not the best view (301) but as we only there one night it didn’t worry us.
Stayed 1 night in May 2025

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

LAURA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect mini break

I enjoyed my short stay at the Durley Dean Hotel. The staff were friendly and efficient, breakfast was delicious (lots of choice and well-prepared), and my single room was very comfortable with everything I needed. I booked an early check-in and was able to secure a parking space in the small car park, and also use the pool at its quietest. All in all, a great stay, and I would return.
Stayed 1 night in May 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bournemouth break

A last minute overnight trip to Bournemouth. Hotel was within walking distance to the sea and down.
Stayed 1 night in May 2025

8/10 Good

Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Durley Dean Hotel.

A very well run Hotel. Staff friendly, professional & helpful. Bedrooms clean and well maintained. Breakfast excellent and location good too.
Stayed 2 nights in May 2025

6/10 Okay

Verified traveler

Disliked: Room comfort
It was okay, bed was comfortable ish but overall wasn’t like the photos, felt like it was over priced for what we got.
Stayed 1 night in May 2025

6/10 Okay

Kirsty

Stayed 1 night in May 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely stay

From arriving and having the most helpful receptionist was a great start. The room was lovely and clean as was the bathroom. The sauna and steam room were so relaxing along with a swim in the pool. The location is great and close to the beach.
Stayed 2 nights in May 2025

4/10 Poor

Barbara

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was very small and really could do with a paint. Wardrobe looked and felt like it was going to fall over, remote for TV didn’t work even after changing the batteries, lipstick on walls, mould and cobwebs all over bathroom window. Carpark cost £15 a day but even after paying you was not guaranteed a parking spot. The staff were very friendly and breakfast was good. The pool is very small but nice , changing rooms were clean but showers were dirty and really need updating
Stayed 2 nights in May 2025

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very positive welcome at reception even when they were training new staff.All staff in the hotel were very friendly and welcoming. Dining options were perfect and food was great quality food and service.Room was clean and tidy,room serviced every day.
Stayed 1 night in May 2025

10/10 Excellent

catherine mae

Stayed 1 night in May 2025

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location friendly staff

Location great only a short walk to beach and 12 minute walk to the town centre. Clean hotel with helpful and friendly staff. Gym, small but functional, Steam room small but does the job, Sauna a bit disappointing as it wasn't hot at all. Swimming pool small but usable. overall great stay price affordable.
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
The hotel staff were absolutely lovely and the hotel is in a good location for the price, just a short walk down to the beach/ town. However the hotel itself is a bit dated and our room, especially the bathroom, was fairly unclean with dirty bed sheets and towels. The spa facilities are also quite small.
Stayed 2 nights in May 2025

4/10 Poor

Yasar

Traveled with family
Disliked: Staff & service
Staff not helpful for guests, complaint about AC not working as soon as I got there but it didn’t get resolved for the duration of my stay
Stayed 2 nights in May 2025

6/10 Okay

David

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

10/10 Excellent

Lewis

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful from reception to front of house staff. All attentivr and avalible. Evening food was superb and realy well presented. Pool was great as was the steam room and sauna overall great stay
Stayed 2 nights in May 2025