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The Durley Dean Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Durley Dean Hotel

Exterior
Bar (on property)
Banquet hall
Banquet hall
Superior Family Room (2adults + 1 children) with Air Conditioning | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Gym
  • Pool
  • Spa
  • Room service
  • Parking available

Explore the area

Map
28 West Cliff Road, West Cliff, Bournemouth, England, BH2 5HE
  • Bournemouth Beach
    9 min walk
  • Bournemouth International Centre
    9 min walk
  • Alum Chine Beach
    10 min walk
  • Bournemouth (BOH-Bournemouth Intl.)
    11 min drive

Room options

View all photos for Standard Double Room

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Standard Double Room

  • 118 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Single Room

Single Room | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Single Room

  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Family Room (2adults + 2 children) with Air Conditioning

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Superior Family Room (2adults + 2 children) with Air Conditioning

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed OR 1 Double Bed and 2 Twin Futons

View all photos for Compact Double Room

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Compact Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Family Room (2adults + 1 children) with Air Conditioning

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Superior Family Room (2adults + 1 children) with Air Conditioning

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bunk Bed OR 1 Double Bed and 1 Twin Futon

View all photos for Superior Double or Twin Room (with Air Conditioning)

Superior Double or Twin Room (with Air Conditioning) | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Superior Double or Twin Room (with Air Conditioning)

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Double or Twin Room

  • 118 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Connecting Rooms (with Air Conditioning)

Family Room, Connecting Rooms (with Air Conditioning) | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Family Room, Connecting Rooms (with Air Conditioning)

  • Sleeps 5
  • 1 Double Bed, 1 Twin Bunk Bed and 1 Twin Futon

View all photos for Superior Family Room (2adults + 3 children) with Air Conditioning

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Superior Family Room (2adults + 3 children) with Air Conditioning

  • 204 sq ft
  • Sleeps 5
  • 1 Twin Bunk Bed, 1 Double Bed and 1 Twin Futon

View all photos for Family Room

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Family Room

  • City view
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Bunk Beds

Similar properties

Exterior

Royal Bath Hotel & Spa Bournemouth

Pool
Hot Tub
Pet friendly
Free WiFi
3.3 out of 5, (1228)
The price is $54
per night
$65 total
includes taxes & fees
Dec 10 - Dec 11
Royal Bath Hotel & Spa Bournemouth

About this property

The Durley Dean Hotel

4-star hotel in West Cliff
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
The Durley Dean Hotel offers 115 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, The Durley Dean Hotel features an indoor pool and a sauna. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This Victorian hotel also offers a fitness center, multilingual staff, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Durley Dean Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
No. 28 - This restaurant specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
24-hour room service is available.

Languages

Dutch, English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 15 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: GBP 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • No. 28

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Meeting rooms

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1880
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 14.95 per person
  • Self parking fee: GBP 15.00 per night
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Durley Dean
Durley Dean Bournemouth
Durley Dean Hotel
Durley Dean Hotel Bournemouth
Durley Hotel
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Durley Dean Hotel
Durley Dean Bournemouth
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Hotel The Durley Dean Hotel
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The Durley Dean Hotel Hotel
The Durley Dean Hotel Bournemouth
The Durley Dean Hotel Hotel Bournemouth

The Durley Dean Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 337 out of 1104 reviews" "
Rating 8 - Good. 416 out of 1104 reviews" "
Rating 6 - Okay. 212 out of 1104 reviews" "
Rating 4 - Poor. 71 out of 1104 reviews" "
Rating 2 - Terrible. 68 out of 1104 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Joe

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Hotel was average although quite expensive compared to others we’ve stayed in that have been far better. The swimming pool was filthy, hairs everywhere and were getting stuck in between fingers when swimming and stuck to feet when walking around the pool. The sauna was nice however, the steam room wasn’t, towels left on the seats and on the floor. Breakfast so expensive for what it was, better breakfast was had in the hotel express and premier inn. Signs around hotel stated that breakfast was £11 pp but when we got there, we were told it was £16 pp. No small toiletries that you would expect being quite an expensive hotel. Parking situation isn’t great, lucky if you can find a parking space 3 streets away.
Stayed 2 nights in Aug 2024

6/10 Okay

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Yer the bedroom was good and ok to sleep £300 for 2 nights was abit much and also no free parking Paying extra £50 wasn’t my plan, We chose this hotel as said to have a relaxing spa, It’s the worst spa I’ve ever been too, pool water was dirty, sauna didn’t work, And let in to many ppl at one time for such a small pool and also kids bombing in the pool wasn’t relaxing, great location to get to the beach, would I stay again probs not, spa was really a disappointment
Stayed 2 nights in Aug 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Andrew

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Two nights away
Expensive, but friendly within walking distance of the beach and town, the aged building could do with a bit of loving, reception staff could not be more helpful, could do with a good lick of paint and not patched painted with different colour/shade of paint. Cleaners could do with putting more effort in, dust everywhere on light and plug switches and dead insects on window sills that do not look like they been dusted in months. Huge spiders web above bed. Staff stood outside front smoking is not a good sight. Breakfast £11 if bought in advance but extra £5 on the day. Had to ask for towels as no towels left after the room was serviced, the towels were like sandpaper and were not big enough to wrap around an average sized person. Would we use again? No Would we recommend? No
Stayed 2 nights in Aug 2024

2/10 Terrible

Mirko

Disliked: Property conditions & facilities
Only stayed for a night, not a cheap room at £150, parking available…at £20 a day, not a coffee shop in the surrounding, coffee machine broken at the hotel. Not working shower and no shower gel been refilled! Squeaky floor board everywhere, not just in the room, noisy! Worst room I ever booked!
Stayed 1 night in Aug 2024

8/10 Good

Laila

Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
What i saw, was what i got! Child friendly! Staff were professional and polite. I'll definitely recommend and visit again!
Stayed 2 nights in Aug 2024

8/10 Good

a

Stayed 1 night in Aug 2024

6/10 Okay

Dannielle

Traveled with partner
Liked: Cleanliness, amenities
The property is dated but the bedroom was clean with a comfy bed and the air con was very much needed and welcomed. The property is an old building and if you require a wheel chair or walking aids I am not sure this would be a suitable accommodation. The pool was very small but pleasant.
Stayed 1 night in Aug 2024

10/10 Excellent

Julie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay at the Durley Dean
Single room for work trip. Small but functional and clean.
Stayed 1 night in Aug 2024

8/10 Good

Carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking expensive £20 for 24 hours and you’re not guaranteed to have a space if you go out for the day. Hotel was nice, quiet and clean. We like Bournemouth very much. We have been coming here for years.
Stayed 7 nights in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience
Stayed 1 night in Aug 2024

2/10 Terrible

Steve

Disliked: Property conditions & facilities
Not impressed !😡
Discovered that there was a charge of £20 for parking which was not made clear at the point of booking
Stayed 1 night in Aug 2024

4/10 Poor

Tarrunum Fatima

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The bedroom was too small and was not cleaned to a high standard.
Stayed 2 nights in Aug 2024

8/10 Good

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was spacious and could accommodate 2 adults and 3 children. Any issues we had were addressed by the staff Good location for the beach
Stayed 2 nights in Aug 2024

8/10 Good

Darren

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big old hotel in a decent location
Just what I expected, decent price point and location good. Parking a nightmare in the whole area. Car park was full and street parking rammed. The hotel is clean, decent breakfast. It’s a little tired but that’s ok.
Stayed 1 night in Aug 2024

10/10 Excellent

Nathan

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very cheap and exactly what i needed just for one night in Bournemouth. Perfect
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were cleaned on request staff were very nice 👍 and helpful shared local knowledge would recommend the stay here and would come back
Stayed 3 nights in Aug 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist Holly was extremely friendly and helpful and a wonderful start to my stay.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Nice!
Great location! We stayed in the premier room. The bed was lovely and comfortable. There were no toiletries, despite saying on the website there is a selection. The breakfast was very nice! The pool was run down, over crowded and the water was not clear. They used lots of chlorine to balance this. Not pleased with the pool. But overall we had a great stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Massimo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception Trevor and Osas both went out of their way with smiles, friendliness efficient and quick, thank you both. Massimo Gianoglio
Stayed 1 night in Aug 2024

6/10 Okay

J

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Dated and Dirty.
Room was not serviced during stay. Spa was ok. Pool was very small and dirty.
Stayed 2 nights in Aug 2024

2/10 Terrible

Marta

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Stancha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely one night stay, we all had a great time. Reception staff were lovely and friendly. The two rooms we had were good size and clean. Very close to the beech. Thank you 😀
Stayed 1 night in Aug 2024

6/10 Okay

Supriya

Traveled with family
Liked: Cleanliness, staff & service
Reception staff were patient, helpful and calm considering how busy it was at times. Bar staff were helpful too. Air conditioning excellent in a large family room. Good power shower. Convenient for walking to Durley Chine beach. Lift available if needed. Wi-Fi available as well as normal TV. Not smart TV so no Netflix etc. Flaws: parking area at the back of the hotel way too small considering the size of the hotel. Street parking available nearby if you look carefully. Small area in front of hotel to temporarily park in while you offload/on load luggage. I didn’t notice any ramps for disabled guests. Swimming pool was very small. I had to reactivate my key card six times for my room which was really annoying. Overall the only thing stopping me from staying here again is the parking difficulty at peak summer times.
Stayed 1 night in Aug 2024