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The Durley Dean Hotel

4.0 star property

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Photo gallery for The Durley Dean Hotel

Exterior
Daily buffet breakfast (GBP 14.95 per person)
Lobby
Hypo-allergenic bedding, desk, iron/ironing board, free WiFi
Banquet hall

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
$66
includes taxes & fees
Dec 12 - Dec 13

Explore the area

View in a map
28 West Cliff Road, West Cliff, Bournemouth, England, BH2 5HE
  • Place, Bournemouth Beach
    ‪6 min walk‬
  • Place, Bournemouth International Centre
    ‪11 min walk‬
  • Place, Bournemouth Pavillion Theatre
    ‪14 min walk‬
  • Airport, Southampton (SOU)
    ‪48 min drive‬

Room options

View all photos for Family Room, Connecting Rooms (with Air Conditioning)

Family Room, Connecting Rooms (with Air Conditioning) | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Family Room, Connecting Rooms (with Air Conditioning)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 5
  • 1 Double Bed, 1 Twin Bunk Bed and 1 Twin Futon

View all photos for Compact Double Room

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Compact Double Room

8.4 out of 10
Very good
(30 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double or Twin Room (with Air Conditioning)

Superior Double or Twin Room (with Air Conditioning) | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Superior Double or Twin Room (with Air Conditioning)

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Family Room (2adults + 1 children) with Air Conditioning

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Superior Family Room (2adults + 1 children) with Air Conditioning

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bunk Bed OR 1 Double Bed and 1 Twin Futon

View all photos for Superior Family Room (2adults + 2 children) with Air Conditioning

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Superior Family Room (2adults + 2 children) with Air Conditioning

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed OR 1 Double Bed and 2 Twin Futons

View all photos for Superior Family Room (2adults + 3 children) with Air Conditioning

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Superior Family Room (2adults + 3 children) with Air Conditioning

8.4 out of 10
Very good
(14 reviews)
  • 204 sq ft
  • Sleeps 5
  • 1 Twin Bunk Bed, 1 Double Bed and 1 Twin Futon

View all photos for Double or Twin Room

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Double or Twin Room

7.6 out of 10
Good
(28 reviews)
  • 118 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Family Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Bunk Beds

View all photos for Standard Double Room

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Standard Double Room

7.6 out of 10
Good
(10 reviews)
  • 118 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Single Room

Single Room | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Single Room

8.0 out of 10
Very good
(11 reviews)
  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

The Durley Dean Hotel

4-star hotel in West Cliff
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
The Durley Dean Hotel offers 115 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, The Durley Dean Hotel features an indoor pool and a sauna. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This Victorian hotel also offers a fitness center, spa services, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Durley Dean Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
No. 28 - This restaurant specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 15 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: GBP 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • No. 28

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Meeting rooms

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1880
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 14.95 per person
  • Self parking fee: GBP 15.00 per night
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Durley Dean
Durley Dean Bournemouth
Durley Dean Hotel
Durley Dean Hotel Bournemouth
Durley Hotel
Durley Dean Hotel Bournemouth
Durley Dean Hotel
Durley Dean Bournemouth
Durley Dean
Hotel The Durley Dean Hotel Bournemouth
Bournemouth The Durley Dean Hotel Hotel
Hotel The Durley Dean Hotel
The Durley Dean Hotel Bournemouth
The Durley Dean Hotel Hotel
The Durley Dean Hotel Bournemouth
The Durley Dean Hotel Hotel Bournemouth

Reviews

The Durley Dean Hotel Reviews

7.8

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 353 out of 1002 reviews
Rating 8 - Good. 334 out of 1002 reviews
Rating 6 - Okay. 180 out of 1002 reviews
Rating 4 - Poor. 62 out of 1002 reviews
Rating 2 - Terrible. 73 out of 1002 reviews

Reviews

6/10 Okay

Carolyn

Traveled with family
Liked: Staff & service

Needs attention to facilities communication

The hotel staff were very friendly and nice. However the hotel could do with more updating especially in the bathrooms. The bedding eg pillows and duvets and mattresses are heavily stained under the sheets and should be replaced more often. There was no hot water on the last day and no offer of explanation or apology for the situation for guests. The spa facilities are much smaller than they appear in the photos and the pool water was filthy. Breakfast was very nice as a positive.
Stayed 3 nights in Aug 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Mohammed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family holiday

Nice clean rooms. Good breakfast choice. Swimming pool n sauna were good too.
Stayed 2 nights in Aug 2025

8/10 Good

mbu

Liked: Cleanliness
Stayed 4 nights in Aug 2025

8/10 Good

Christopher

Traveled with partner
Liked: Cleanliness, amenities
Well located hotel, recently refurbished rooms and good breakfast selection.
Stayed 1 night in Aug 2025

2/10 Terrible

Joshua

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

kerry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for are little family getaway for couple of nights the room fit a family of 5 without having to pay for anther room. 5 min walk from beach lovely coastal views and walking area. Places to eat near by and local shops. Breakfast dinner snack options on the property.
Stayed 2 nights in Aug 2025

2/10 Terrible

Darren

Stayed 1 night in Aug 2025

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Iwona

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the beach, the pool is tiny but overall good place to stay
Stayed 1 night in Aug 2025

10/10 Excellent

Jo

Stayed 2 nights in Aug 2025

8/10 Good

Ravinder

Stayed 2 nights in Aug 2025

8/10 Good

Gail

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff wete welcoming clean towel daily. Food very good
Stayed 4 nights in Aug 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay got engaged here so will always be a special place for us
Stayed 3 nights in Aug 2025

10/10 Excellent

Val

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean shower was perfect plenty of hot water, staff very friendly would recommend and stay again
Stayed 3 nights in Aug 2025

8/10 Good

Anita, Bath

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite a mixed clientele at the hotel. Our room was large and comfortable with sir conditioning. Breakfast was good and plentiful. Only downsides were parking at £15 per bay but if you moved your car after paying there was a strong possibility you didn’t have a space on return. Our room was quite noisy for a Tuesday night with what seemed to be a disco quite near( don’t think it was in the hotel).
Stayed 1 night in Aug 2025

10/10 Excellent

Gary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Jacqueline

Liked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

axel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Aug 2025

4/10 Poor

Chloe

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
I have stayed at this hotel previously and returned as we had such a wonderful experience before. However, this hotel has gone downhill in my opinion. The building is very old and I feel that it could do with some renovations. Our room was dirty, had stained carpets, a broken ironing board. I have a child who often would put his hands in places that people usually wouldnt, and his hands would be full of hair and dust. My child has additional needs so requires a pushchair, in order to get to our family room we needed to go up and down several steps which i would not have been able to do if I was alone. They allow too many people in the leisure facilities at a time. Which meant that we could not enjoy this fully. I believe for the price it was not justifiable. I dont believe that it should be a 4* hotel. The one good thing about this hotel is the location.
Stayed 2 nights in Aug 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the area as it was quiet Room wasn’t as big as I thought it would be Air con was very good
Stayed 7 nights in Aug 2025

10/10 Excellent

Harjinder

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd time.we have stayed here, great place, however beds are a bit uncomfortable.
Stayed 1 night in Aug 2025

6/10 Okay

Colin

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is in a great location and you can easily walk to the beach or a selection of restaurants. Room size etc was ok. Air con could have been better. The whole property was tired and looked like it was struggling to survive financially. Pool was good even if small. although changing facilities were not so great and showers were not always hot. Not sure about the reception staff’s blue ties and scarfs looked like that came from a joke shop. Parking system never showed enough info like when did I next need to pay etc.
Stayed 4 nights in Aug 2025