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The Kensington Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Kensington Hotel

Restaurant
Iron/ironing board, free WiFi, bed sheets
Reception
Beach nearby
Front of property

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping
  • Breakfast available
  • Parking included

Explore the area

Map
18 Durley Chine Road, Bournemouth, England, BH2 5LE
  • The Square
    11 min walk
  • Bournemouth Lower Gardens
    11 min walk
  • Bournemouth Beach
    11 min walk
  • Bournemouth (BOH-Bournemouth Intl.)
    11 min drive

Room options

View all photos for Family Room

Family Room | Iron/ironing board, free WiFi, bed sheets

Family Room

  • 205 sq ft
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Twin Room

Twin Room | Iron/ironing board, free WiFi, bed sheets

Twin Room

  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Single Room | Iron/ironing board, free WiFi, bed sheets

Single Room

  • 86 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room | Iron/ironing board, free WiFi, bed sheets

Triple Room

  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Family Quadruple Room

Family Quadruple Room | Living room | Flat-screen TV

Family Quadruple Room

  • 258 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • 169 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

The Trouville Bournemouth

Pool
Pet friendly
Free WiFi
Restaurant
3.3 out of 5, (149)
The price is $48
per night
$58 total
includes taxes & fees
Jan 6 - Jan 7
The Trouville Bournemouth

About this property

The Kensington Hotel

Hotel in Bournemouth City Centre
A bar/lounge, laundry facilities, and express check-in are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, a garden, and multilingual staff are onsite.
The Kensington Hotel offers 37 accommodations with coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers. This Bournemouth hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The Kensington Hotel features multilingual staff, a garden, and laundry facilities. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This Bournemouth hotel also offers express check-in, room service (during limited hours), and express check-out. Limited complimentary onsite parking is available on a first-come, first-served basis.

The Kensington Hotel is a smoke-free property.

Full breakfasts are available for a surcharge between 8:30 AM and 10 AM on weekends.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Weekend full breakfast available 8:30 AM to 10:00 AM for a fee: GBP 5.99 per person
  • A bar/lounge

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 9 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 5.99 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators

Property is also known as

Kensington Bournemouth
The Kensington Hotel Hotel
Kensington Hotel Bournemouth
The Kensington Hotel Bournemouth
The Kensington Hotel Hotel Bournemouth

The Kensington Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 39 out of 185 reviews" "
Rating 8 - Good. 45 out of 185 reviews" "
Rating 6 - Okay. 39 out of 185 reviews" "
Rating 4 - Poor. 35 out of 185 reviews" "
Rating 2 - Terrible. 27 out of 185 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night to catch early ferry next morning...wouldn't want to stay longer No remote control for television . No toiletries I think you get what you pay for . Room we used had a small kitchen area with nothing in cupboards, empty fridge space , Free car park good
Stayed 1 night in Sep 2024

8/10 Good

Chitvinder

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

6/10 Okay

James

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Good location. No restaurant in the hotel. Reception was closed when we arrived (we were early, but worried about parking before we checked in). Rooms were okay, but the furniture was a bit "tired". Probably just about value for money considering a last minute booking in August at a decent location in Bournemouth.
Stayed 1 night in Aug 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Mohammed Syed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Jamie

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had 2 of my contractors stay here, they were bitten to death, the rooms were unclean, the hotel was noisy. We will not stay here again
Stayed 5 nights in Jul 2024

6/10 Okay

lee

Liked: Staff & service
Stayed 2 nights in Jul 2024

6/10 Okay

john

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
poor or non-existent service at reception; poor maintenance of walls, bathroom; no housekeeping in 3 days, even not emptying bins or renewing towels nor tea bags
Stayed 3 nights in Jun 2024

4/10 Poor

Tim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Find somewhere else
Useful location but hotel is very old fashioned, bed is basically a mattress on the floor, no shower gel or soap in the room and didn’t feel clean. Not good value
Stayed 1 night in Jun 2024

2/10 Terrible

Andrew

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a hotel with parking. Couldn't park
Stayed 1 night in May 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Someone was lurking around my car In the car park, made us feel uneasy. Our room was filthy, turned the cups over and they were brown inside, dust everywhere, broken blinds, mould in the bathroom. Holes in the walls, broken furniture, would not stay here again if they paid me!
Stayed 2 nights in May 2024

6/10 Okay

John

Disliked: Staff & service, property conditions & facilities
Nice enough on a budget
Stayed 2 nights in May 2024

6/10 Okay

Stuart

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

2/10 Terrible

family

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdated, rude, no proper parking, fire alarm kepy going off, very noisy, no sign of a bar, the desk worker, walked in our room without knockin, didnt speak apology or anything, just walked in looked round and out again, my kids with special needs didnt feel safe staying we left very early thay morning and didn't stay for our second night, not recommend at all stay away no offer of a refund either
Stayed 2 nights in Sep 2023

8/10 Good

Verified traveler

Liked: Staff & service
Friendly, no frills, and convenient location
No frills but cheerful seaside hotel. Convenient location and good size room. Don't expect luxury but friendly service and simple accommodation.
Stayed 3 nights in Sep 2023

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, walking distance to attractions and restaurants. Very clean, easy check in and was told all about the area and history of the hotel.
Stayed 1 night in Sep 2023

2/10 Terrible

Nabi

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible and nit suitable for the price .
Stayed 3 nights in Aug 2023

2/10 Terrible

Louis

Disliked: Cleanliness, staff & service, property conditions & facilities
Where shall i start... i read the reviews on Expedia when booking and thought the place looked okay for a one night stay. Upon our arrival we got a half hour history lesson that was well intended but after 8 hours on the road our bladders were ready to burst. The host didnt seem to notice that we all had heavy bags and were tired. Our room was in the basement . The first inspection of it was decent. Two double beds and a single. Turns out that the reviews on google were more accurate than expedia. The single bed ended up being a box spring with beddjng on it. The double beds were awful, mine was collapsing on one side. The thin excuses for pillows left us with sore necks. We had to ask for more towels. One was provided and there were four of us booked in. We were handed an extra towel and another bath mat. So two towels for four people... thanks. Doesnt look like we were bitten by any bed bugs thank goodness... i do not recommend this place.
Stayed 1 night in Sep 2023

6/10 Okay

A

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cheap n cheerful
A real mix of ok and could do better.. Lovely chap on reception who gave a overview of Dorset and sandbanks. The room had a few issues TV remote missing No towels Window opens fully to a flat roof with staircase so not secure But Beds were ok and room was warm but it was the hottest day of the year Shower leaked Plugs had a smell of drains It was a good location and parking was free It worked for one night as a cheap stay over.
Stayed 1 night in Sep 2023

10/10 Excellent

Boualem

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Sean

Stayed 1 night in Sep 2023

10/10 Excellent

Gary

Stayed 1 night in Aug 2023

4/10 Poor

Daniel

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Sorin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for a week and it was a lovely room the bed was so comfortable and when I had a small issue a really nice man came and helped me solve it very quickly and he was very polite. It was in walking distance to the beach and shops so I didn’t have to waste money on Ubers so I was happy with that and I can’t wait to book my next stay with them.
Stayed 7 nights in Jul 2023