The Orchid Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Orchid Hotel

Dinner served
Courtyard
Daily continental breakfast (GBP 14.95 per person)
In-room safe, desk, soundproofing, free WiFi
Lobby lounge

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
34 Gervis Road, Bournemouth, England, BH1 3DH
  • Russell-Cotes Art Gallery and Museum
    6 min walk
  • Bournemouth Beach
    8 min walk
  • Bournemouth Lower Gardens
    9 min walk
  • Bournemouth (BOH-Bournemouth Intl.)
    14 min drive

Room options

Classic Double Room

  • 140 sq ft
  • Sleeps 3
  • 1 Double Bed

Luxury Suite, 1 King Bed

  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

Family Room

  • 167 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Simply Single

  • 145 sq ft
  • Sleeps 1
  • 1 Twin Bed

Simply Twin

  • 135 sq ft
  • Sleeps 2
  • 2 Twin Beds

Classic King

  • 156 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

The Orchid Hotel

4-star hotel in Bournemouth City Centre
A restaurant, a bar/lounge, and self parking are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a meeting room, a 24-hour front desk, and a garden are onsite. Housekeeping is available on request.
The Orchid Hotel offers 31 accommodations with espresso makers and safes. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Wireless Internet access is complimentary.

This beach hotel also offers a terrace, a garden, and a front-desk safe. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Orchid Hotel is a smoke-free property.

A complimentary manager's reception is offered each day.
N.34 Restaurant - This restaurant serves dinner only.

Languages

English, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 10 per night)
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:30 AM for a fee: GBP 14.95 for adults and GBP 7 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • N.34 Restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per stay
Cribs (infant beds) are available for GBP 5.0 per stay

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 14.95 for adults and GBP 7 for children
  • Self parking fee: GBP 10.00 per night
  • Late check-out fee: GBP 10
  • Crib (infant bed) fee: GBP 5.0 per stay
  • Rollaway bed fee: GBP 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Parking height restrictions apply

Property is also known as

Orchid Hotel Bournemouth
Orchid Bournemouth
The Orchid Hotel Hotel
The Orchid Hotel Bournemouth
The Orchid Hotel Hotel Bournemouth

The Orchid Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 568 out of 1002 reviews" "
Rating 8 - Good. 315 out of 1002 reviews" "
Rating 6 - Okay. 75 out of 1002 reviews" "
Rating 4 - Poor. 31 out of 1002 reviews" "
Rating 2 - Terrible. 13 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Dane

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely four night stay
Staff were very friendly and breakfast very good. I would say it was three star though rather than four as advertised. We were on the top floor and the lift didn't work for the duration of our stay. The torrential rain meant there was rain water coming through the vent on the ceiling in the bathroom on to the W.C. and floor.
Stayed 4 nights in Sep 2024

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value. Nice clean and spacious room. Staff very friendly and helpful.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff , lovely hotel, fabulous room was so pleased! A gem in Bournemouth where most hotels are run down. Highly recommended
Stayed 1 night in Sep 2024

8/10 Good

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel,but if I go again I would upgrade my room ,did not like our room too small and not a nice outlook ,although very clean .
Stayed 3 nights in Sep 2024

8/10 Good

bhumi

Traveled with family and small children
Liked: Cleanliness, amenities
Rooms were bit small and the floor was dirty. Breakfast was great. Really lovely.
Stayed 2 nights in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
The outside seating wasn’t ideal. The cushions, were left out in the wet! Despite being told they were waterproof they took up the water and made the seats wet! Room 206 was excellent but up narrow stairs. Breakfast excellent.
Stayed 3 nights in Sep 2024

10/10 Excellent

Carol

Traveled with group
Liked: Amenities, property conditions & facilities
Had an evening meal in the restaurant. It was excellent. Best meal we had whilst in Bournemouth.
Stayed 4 nights in Sep 2024

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our 6 night stay at the orchid hotel, room was nice and clean, the staff were lovely, breakfast was lovely, the only thing I would say is that the evening menu could do with changing each evening or having more choice of mains. Overall a lovely stay
Stayed 6 nights in Aug 2024

8/10 Good

Martyn

Liked: Cleanliness, staff & service
Great
Stayed 1 night in Aug 2024

6/10 Okay

Sonu

Disliked: Staff & service
Stayed 2 nights in Aug 2024

2/10 Terrible

Charlotte

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a king room for 2 adults 1 child, which is advertised with a roll away bed at an extra charge on the rate. There was no bed for my child in the room so I notified reception who told me Expedia don’t tell them how many people are booked and they would contact a manager and sort something when we came back. 9pm I return, and the bed provided was absolutely appalling. It was dangerous, the legs did not work and it collapsed when laid on, the mattress stunk and was awful, and there was a sheet and pillow, no duvet. It was 10pm at this point so I put it outside the room and my child had to sleep with us. My parents who were in the bar area, heard the receptionist when he came down say “well they didn’t complain”, clearly in view of how awful the bed provided was. In the morning I asked for a manager who again wasn’t available, so I explained my complaint to reception who told me the booking showed it was for 2 adults and 1 child contrary to what the receptionist at check in said; and then proceeded to tell me over and over it was my responsibility to contact them and tell them how many people I had booked the room for and ensure the bed was provided. I profusely refute that I need to contact a hotel to confirm all beds that I have booked are provided, and besides, a bed was provided that was entirely unfit for human use. I asked to be refunded the charge paid for the rollaway bed or for breakfast as a gesture, but nothing at all was offered, but blaming me. Appalling!
Stayed 1 night in Aug 2024

4/10 Poor

Lauren

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was close to local beach and pier which was accessible by walking even with a small child. The staff person managing the breakfast was amazing, friendly, personable and engaging. The breakfast was disappointing, we pre-paid and didn't bother to eat it olafter our first encounter.All other staff were quite reluctant to engage and support where required. There was generally a poor attitude from the remainder of the staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
We enoyed our stay. Our room was is a quite part of the hotel and very well serviced. The staff were excellent the breakfast was excellent. The only thing that could be improved is slightly less hard pillows
Stayed 5 nights in Aug 2024

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally situated, great staff and all you will need for an enjoyable stay.
Stayed 2 nights in Aug 2024

8/10 Good

Dean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 mins walk to the town & beach . Staff very polite, nice breakfast
Stayed 1 night in Aug 2024

10/10 Excellent

Baris

Liked: Cleanliness, staff & service, property conditions & facilities
As we entered staff have welcomed us and they were really helpful also the room was really nice
Stayed 2 nights in Aug 2024

10/10 Excellent

SARAH

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Faye

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Daryle

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we was given was not cleaned but when I told staff they immediately moved us to another room which was very clean and the staff were amazing. The hotel is clean, I would say the TV reception needs to be looked at but apart from that can't fault the service and quality. Good hotel with great staff team.
Stayed 1 night in Aug 2024

10/10 Excellent

Shahriar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Radu

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Steven

Business traveler
Not up to standards
I’ve stayed here a few times before and the room I received was not a great standard. Could not open windows for fresh air as room was stuffy, cobwebs on Windows, window frames in a terrible state, hardly had any Wi-Fi in my room. Had to use my own hotspot. Reported it to reception but they said they could not do anything. Breakfast was late being served and had to eat staggered as and when the hot dishes came out,£17 for average breakfast. I had to pay £10 for parking as I booked through bookings.com but was told if I booked direct it would be free, what’s the difference I still booked with you. I doubt it very much I will stay here again as I’m down in Bournmouth every month for business. I stay at different hotels/b&b every for work and I for the rate I paid is shocking.
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
its a lovlly hotel easy to walk to everthing staff helpfull room was very nice apart from the kettle was not very good
Stayed 2 nights in Aug 2024