This smoke-free hotel features an indoor pool, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, self parking, and dry cleaning.
The Trouville Bournemouth offers 75 accommodations with complimentary toiletries. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool.
Children under 15 years old are not allowed in the swimming pool or hot tub without adult supervision.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. 2 meeting rooms are available. This Bournemouth hotel also offers an indoor pool, dry cleaning/laundry services, and room service (during limited hours). Parking is available onsite for a surcharge.
The Trouville Bournemouth is a smoke-free property.
A hosted evening meal is available for a surcharge daily (reservations required).
Full breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 12.95 for adults and GBP 6.95 for children
A bar/lounge
A restaurant
Hosted evening meal available daily for a fee of GBP 23.95; reservation required
Snack bar/deli
Restaurants on site
Deauville Restaurant
Things to do
Indoor pool
Family friendly
Indoor pool
Snack bar/deli
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Wedding services
Business services
2 meeting rooms
Accessibility
5 steps to reach entrance
Elevator
More
2 buildings
Banquet hall
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Hypo-allergenic bedding
Bathroom
Free toiletries
Hair dryer (on request)
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided
Entertainment
32-inch flat-screen TV with cable channels
Food and drink
Electric kettle
Limited room service
More
Connecting rooms available
Desk
Individual decor
Individual furnishings
Iron/ironing board on request
Laptop workspace
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20.00
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Renovations and closures
The property will be renovating from April 19 2024 to December 31 2025 (completion date subject to change). The following areas are affected:
Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of GBP 20 per pet, per night, plus a deposit of GBP 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Fee for full breakfast: approximately GBP 12.95 for adults and GBP 6.95 for children
Self parking fee: GBP 12.00 per day
Pet deposit: GBP 50.00 per stay
Pet fee: GBP 20 per pet, per night
Service animals are exempt from fees
Late check-out fee: GBP 20.00 (subject to availability)
Hosted evening meal: GBP 23.95
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
We should mention
Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 15 years old are not allowed in the swimming pool or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Trouville Bournemouth
Trouville Hotel
Trouville Hotel Bournemouth
Trouville Hotel OCEANA COLLECTION Bournemouth
Trouville Hotel OCEANA COLLECTION
Trouville OCEANA COLLECTION Bournemouth
Trouville OCEANA COLLECTION
The Trouville Bournemouth Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 64 out of 285 reviews
10 - Excellent
64
Rating 8 - Good. 79 out of 285 reviews
8 - Good
79
Rating 6 - Okay. 60 out of 285 reviews
6 - Okay
60
Rating 4 - Poor. 43 out of 285 reviews
4 - Poor
43
Rating 2 - Terrible. 39 out of 285 reviews
2 - Terrible
39
6.6/10
Cleanliness
7.4/10
Staff & service
7.2/10
Amenities
5.8/10
Property conditions & facilities
6.4/10
Eco-friendliness
Reviews
6/10 Okay
Joanne
Traveled with family
Apr 9, 2025
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
A nice welcome , all staff very friendly , room but tired and dated but comfortable. Hairdryer , TV , tea and coffee kettle, etc. bathroom shower bit broken. But very noisy, no soundproofing whatsoever. During the night we were woken many times by slamming doors, voices from the corridors and general speaking voices and walking around in the rooms both above and adjacent. Impossible to ignore.
Joanne
Stayed 1 night in Apr 2025
4/10 Poor
Aibin
Apr 7, 2025
Liked: Staff & service
Disliked: Property conditions & facilities
Old hotel in need of urgent renovation
The hotel needs an urgent renovation. The room looked like it hasnt been modified till the 19s. Had a small old tv where the remote wasnt working. Overall the whole building needs an urgent renovation.
The staffs were polite and pleasant. The breakfast is good. Machine Coffee wasnt nice though.
Staff friendly
Location is fantastic
Hotel and rooms are very run down
vicki
Stayed 1 night in Mar 2025
6/10 Okay
J
Traveled with family
Apr 3, 2025
Liked: Cleanliness, staff & service
Shambles
Was charged extra for breakfast. Bacon was overcooked and the fried egg was rubbery. The coffee machine wasnt working properly and the toast was lost down the back of the grill. Wouldnt stop here again.
This being my 2nd visit, it’s cheap and location is good. I was woken to come downstairs to settle my bill as my 1st night was paid but my 2nd 2 nights were not. Rather than messaging me on my phone number, or email or Expedia or stopping me when I came in hotel ( they had to buzz me in) they chose to come and wake me up and demand I come immediately to pay. The manager was apologetic which did count for something. As a lone traveller it wasn’t nice to have a man come knocking at my door. Really spoilt my stay.
Elise
Stayed 1 night in Mar 2025
6/10 Okay
Valerie
Mar 17, 2025
Liked: Cleanliness, staff & service
Interior shabby and like a rabbit warren. Corridors need a rehab. Carpets shabby
Valerie
Stayed 3 nights in Mar 2025
2/10 Terrible
Jeanette
Mar 16, 2025
Jeanette
Stayed 1 night in Feb 2025
10/10 Excellent
Kerry
Mar 16, 2025
Liked: Cleanliness, staff & service
Comfortable stay. Property needs a bit of tlc
Affordable prices amazing surprise of pool sauna too we stayed a extra week!
Definitely recommend.
Booked this hotel for a minibreak at the end of half term with partner and 6 year old. Chose this hotel for its location, swimming pool and that breakfast was included.
This is a typical English seaside hotel which is dated and somewhat unloved.
We loved the swimming pool which little one thoroughly enjoyed. Breakfast was a choice of Full English or some cereals which again was a fair selection.
There is no dinner served as they refurb the kitchen but they didn't mind us having fish and chips in the bar area.
All in all, good hotel for the price paid. Excellent location for easy access to beach as well as town centre.
I found the staff rude, none of them had English as their first language which makes it even more frustrating when there's odd requests like taking down debit card details in case I 'start breaking windows and doors'.
Asbestos warning stickers in corridors are a bit alarming, as is the black mould in the rooms. Carpets are worn out, floorboards creek, the car park is £12, nothing remotely healthy for breakfast aside from possibly a yoghurt. Certainly no fresh juice or fruit or a healthier alternative to butter! There's nothing to recommend this hotel.
Car park is a nightmare if you go when they have party at hotel and because hotel is near to city center it’s very difficult to find parking. The hotel needs refurbishing but still not too bad to stay for 1 or 2 days. Rooms are very hot and there is no thermostat or anything that you could manage temperature. Staff in reception need to train how dealing with customers and be more effective. But if you need to stay just somewhere near beach and just sleep at nights for a middle price hotel it would be okay. Breakfast is okay and you have coffee and kettle in rooms.
It's not a bad hotel just needs a bit of TLC, definitely needs new shower. Maybe not there fault, the massive smell of Green when leaving lift at ground Floor..
we got there, stunk of weed through out hotel, the room was freezing cold, dated and dirty with dirty towels i asked about this they said the heating would be on at 8pm this was 4 pm, the receptionist was very unhelpful and rude, i explained this wasn't good enough, he said he would get a heater, a hour later asked again he said there wasn't any he had given them all out the heating didn't come on whilst we were there.
the jacuzzi was warm, but had broken tiles which i found out when i cut my knee the bar had no lager on tap. will not be staying there again.