This smoke-free hotel features an indoor pool, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, self parking, and dry cleaning.
The Trouville Bournemouth offers 75 accommodations with complimentary toiletries. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool.
Children under 15 years old are not allowed in the swimming pool or hot tub without adult supervision.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. 2 meeting rooms are available. This Bournemouth hotel also offers an indoor pool, dry cleaning/laundry services, and room service (during limited hours). Parking is available onsite for a surcharge.
The Trouville Bournemouth is a smoke-free property.
A hosted evening meal is available for a surcharge daily (reservations required).
Deauville Restaurant - Onsite restaurant.
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Self parking on site (GBP 12 per day)
Food and drink
Full breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 12.95 for adults and GBP 6.95 for children
A bar/lounge
A restaurant
Hosted evening meal available daily for a fee of GBP 23.95; reservation required
Snack bar/deli
Restaurants on site
Deauville Restaurant
Things to do
Indoor pool
Family friendly
Indoor pool
Snack bar/deli
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Wedding services
Business services
2 meeting rooms
Accessibility
5 steps to reach entrance
Elevator
More
2 buildings
Banquet hall
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Hypo-allergenic bedding
Bathroom
Free toiletries
Hair dryer (on request)
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided
Entertainment
32-inch flat-screen TV with cable channels
Food and drink
Electric kettle
Limited room service
More
Connecting rooms available
Desk
Individual decor
Individual furnishings
Iron/ironing board on request
Laptop workspace
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20.00
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Renovations and closures
The property will be renovating from April 19 2024 to December 31 2025 (completion date subject to change). The following areas are affected:
Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of GBP 20 per pet, per night, plus a deposit of GBP 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Fee for full breakfast: approximately GBP 12.95 for adults and GBP 6.95 for children
Self parking fee: GBP 12.00 per day
Pet deposit: GBP 50.00 per stay
Pet fee: GBP 20 per pet, per night
Service animals are exempt from fees
Late check-out fee: GBP 20.00 (subject to availability)
Hosted evening meal: GBP 23.95
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
We should mention
Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 15 years old are not allowed in the swimming pool or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Trouville Bournemouth
Trouville Hotel
Trouville Hotel Bournemouth
Trouville Hotel OCEANA COLLECTION Bournemouth
Trouville Hotel OCEANA COLLECTION
Trouville OCEANA COLLECTION Bournemouth
Trouville OCEANA COLLECTION
The Trouville Bournemouth Reviews
Reviews
6.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I had to wait a good 10 to 15 minutes at reception before anybody seen me in the room there was no welcome back to tell you about the facilities and there were crumbs all over the settee in the room. The TV was only satisfactory. It could do with updating, but the room was serviced every day.
Scott
Stayed 3 nights in May 2025
8/10 Good
Harpreet
Traveled with family
May 29, 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall pleasant experience. Helpful staff
We had quite a pleasant stay here. Initially we were a bit worried because it looks VERY run down. Definitely needs modernising. The room we were given had not been decorated in years and the mattress was quite uncomfortable.
However, the staff were extremely helpful. They showed us a couple of alternative rooms so we can see which we prefer. We needed something suitable for us to have our little boy with us. The room we finally were given had a more comfortable mattress.
The swimming pool was nice enough, something to do on a rainy day. The sauna is not great but we enjoyed the jacuzzi and pool.
The hotel needs some refurbishment, but I can imagine it will be an extremely costly job.
Location was great and parking was a bonus. We had to pay for parking but we would have to pay if we parked near the beach if we tayed somewhere further away.
Overall pleasant experience.
The staff were absolutely lovely, attentive and couldnt help you enough but the property is run down and is in great need of a refurb, update, even just redecorating the rooms.
Lindsey
Stayed 2 nights in May 2025
4/10 Poor
CHRISTOPHER JOHN
May 27, 2025
CHRISTOPHER JOHN
Stayed 3 nights in May 2025
8/10 Good
Samera
Traveled with group
May 26, 2025
Disliked: Property conditions & facilities
Staff were lovely good location
The only thing I would say is the rooms could do with being updated but it was amazing value for money
Breakfast a little on the steep side for what you got but all in all it was ok
Samera
Stayed 1 night in Apr 2025
6/10 Okay
Verified traveler
May 26, 2025
Disliked: Property conditions & facilities
Trouville hotel-Bit tired
Decoration Tired needs an update. Wouldnt cook poached, boiled or scrambled egg so only fried eggs for breakfast or nothing. Poor choice of breakfast. Floor boards creaked badly throughout hotel so not a peaceful night. Waited over an hour for an extra pillow. Staff pleasant enough
Verified traveler
Stayed 2 nights in May 2025
6/10 Okay
Kim
Traveled with group
May 25, 2025
Disliked: Property conditions & facilities
Very slow on check-in. Staff were polite. Very dated and tired decor, wallpaper and paint peeling, all furniture in our room was damaged. The windows were filthy.There was a large crack going across the bathroom sink. A shoer over bath but no shower curtain. Beds/mattresses were hard. Basic breakfast choice. I reported a food spillage by the lift at the carpark level, it was still there over 12hrs later. Parking onsite was expensive and if you moved your car there was no guarantee you'd have anywhere to park on return. Rubbish and overgrown all over.
On the plus side the hotel is close and convenient for the BIC, town and beach. Would i stay again....NO
Kim
Stayed 2 nights in May 2025
6/10 Okay
Anne
May 25, 2025
Location was good, very convenient for beach etc.
Beds were very comfortable
Bathroom clean and shower good if small
Room was cramped, window very dirty on outside and noisy. Could hear conversationa and footsteps next door and above.
Hotel was too hot
Pool room was hot and steamy so didn't swim
Intercom was unreliable..
Got breakfast was good but not a good selection of cereals
Most staff were pleasant but one or two a little lacking in interpersonal skills
Car park overbooked so parking for tradesman offered
Nice reception and very welcoming, but
when we got to our room the carpet was covered with dog hair. I asked for the room to be recleaned but was moved to a different room which was nice. But unfortunately was woken by a couple( not sure if staff or guests)having a very loud argument for several hours.
New room was comfortable, clean and breakfast was lovely.
The assitant at trueville was very polite and friendly allow going to hermitige hotel for my breakfast was arkward im disabled and i have a small mobility scooter i could charge the battery at hotel im very gratefully appreciated it being battery charge at hotel the breakfast was huge at trouville and was very good i think the helpfull staff at trouville hotel very short of staff but worked and helped everyone as best they could thanking you 😀 all staff for all your help being disabled the staff wear excellent especially the reception lady
Stephen
Stayed 2 nights in May 2025
6/10 Okay
Patrick
May 14, 2025
Liked: Property conditions & facilities
The hotel is pretty shabby. The room was functional, but a bit grubby. The toilet seat was broken. The wall paper was coming off the wall and the shower was an angry teacher with a lisp.
Breakfast was chaos as they constantly ran out of food. Not enough staff to maintain the demand at breakfast. Tables were left uncleared.
Excellent location , luckily we only stayed for one night. Staff are very helpful and friendly just very outdated. There was no shower curtain in the shower bath! so if you have a shower good luck trying to keep the floor dry. Also very unfortunate to stay next to a couple who were arguing , slamming doors and throwing items at each other literally all night every hour! I get that’s not the hotels fault but not a great experience unfortunately.