This smoke-free hotel features an indoor pool, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, self parking, and dry cleaning.
The Trouville Bournemouth offers 75 accommodations with complimentary toiletries. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool.
Children under 15 years old are not allowed in the swimming pool or spa tub without adult supervision.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. 2 meeting rooms are available. This Bournemouth hotel also offers an indoor pool, dry cleaning/laundry services, and room service (during limited hours). Parking is available onsite for a surcharge.
The Trouville Bournemouth is a smoke-free property.
A hosted evening meal is available for a surcharge daily (reservations required).
Full breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 12.95 for adults and GBP 6.95 for children
A bar/lounge
A restaurant
Hosted evening meal available daily for a fee of GBP 23.95; reservation required
Snack bar/deli
Restaurants on site
Deauville Restaurant
Things to do
Indoor pool
Family friendly
Indoor pool
Snack bar/deli
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Wedding services
Business services
2 meeting rooms
Accessibility
5 steps to reach entrance
Elevator
More
2 buildings
Banquet hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Hypo-allergenic bedding
Bathroom
Free toiletries
Hair dryer (on request)
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided
Entertainment
32-inch flat-screen TV with cable channels
Food and drink
Electric kettle
Limited room service
More
Connecting rooms available
Desk
Individual decor
Individual furnishings
Iron/ironing board on request
Laptop workspace
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20.00
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
The following facilities or services will be unavailable from April 19 2024 to March 31 2025 (dates subject to change):
Dining venue(s)
Sauna
The property will be renovating from April 19 2024 to December 31 2025 (completion date subject to change). The following areas are affected:
Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of GBP 20 per pet, per night, plus a deposit of GBP 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Fee for full breakfast: approximately GBP 12.95 for adults and GBP 6.95 for children
Self parking fee: GBP 12.00 per day
Pet deposit: GBP 50.00 per stay
Pet fee: GBP 20 per pet, per night
Service animals are exempt from fees
Late check-out fee: GBP 20.00 (subject to availability)
Hosted evening meal: GBP 23.95
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
We should mention
Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 15 years old are not allowed in the swimming pool or spa tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Trouville Bournemouth
Trouville Hotel
Trouville Hotel Bournemouth
Trouville Hotel OCEANA COLLECTION Bournemouth
Trouville Hotel OCEANA COLLECTION
Trouville OCEANA COLLECTION Bournemouth
Trouville OCEANA COLLECTION
The Trouville Hotel
The Trouville Bournemouth Hotel
The Trouville Bournemouth Bournemouth
The Trouville Hotel – OCEANA COLLECTION
The Trouville Bournemouth Reviews
Reviews
6.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 31 out of 148 reviews" "
10 - Excellent
31
Rating 8 - Good. 42 out of 148 reviews" "
8 - Good
42
Rating 6 - Okay. 26 out of 148 reviews" "
6 - Okay
26
Rating 4 - Poor. 30 out of 148 reviews" "
4 - Poor
30
Rating 2 - Terrible. 19 out of 148 reviews" "
2 - Terrible
19
6.6/10
Cleanliness
7.4/10
Staff & service
7.2/10
Amenities
5.8/10
Property conditions & facilities
6.2/10
Eco-friendliness
Reviews
8/10 Good
Martin
Sep 19, 2024
Martin
Stayed 2 nights in Aug 2024
8/10 Good
Verified traveler
Sep 18, 2024
Liked: Amenities
Had a lovely stay at the Trouville hotel, it was clean, neat, all the staff were very helpful and friendly. The breakfast was lovely overall a very enjoyable stay!
I didn't like the attitude of the staff they were quite rude and sometimes ignorant. The room was cold no heating at all. The hallway to the room was full of loose carpet and splattered with paint there was a hoover right outside room so the carpet could easily have been hoovered before my arrival. When asking reception a question they were very unhelpful
Very tired and outdated hotel. Room was very shabby, chipped paint, mismatched wallpaper, paint on the floor by the radiator, old fashioned furniture and bed. Mattress very old and tired- basically fell through to the bed frame when you sat on it. It literally looked like it had been decorated in the 80s and never updated. Room was unclean and you couldn’t take a step without the floor creaking super loudly. Could hear doors slamming all night and creaky floorboards. Nothing like the pictures they advertise. Save yourself the pain and book elsewhere
What a lovely hotel. Definitely need some TLC but the cleanliness and friendly staff made up for it. Looking forward to seeing their progress over the years. We will stay again.
Barbara
Stayed 2 nights in Sep 2024
8/10 Good
Diana
Traveled with family
Sep 11, 2024
Liked: Cleanliness, staff & service, amenities
A clean and comfortable hotel right next to the Bournemouth international centre. It is very tired but it is reflected in the price but as I said it was comfortable. The staff were friendly and helpful
Only arrived late at night and checked out early morning so didn't get to experience much of the hotel or surrounding area, but will definitely come back
The front is very good but the back entrance and lift are very scruffy and in need of updating . The room was also a little tatty .
Teresa
Stayed 2 nights in Aug 2024
6/10 Okay
Piotr
Sep 3, 2024
Piotr
Stayed 1 night in Aug 2024
4/10 Poor
lesley
Traveled with group
Sep 2, 2024
Liked: Amenities
Disliked: Cleanliness
The room that i booked was not ready at 3pm check in , then it wasnt the room i booked,it had a disabled bathroom light not working filthy widows,complained and was given another room which was better but not brilliant
the time we spent August 23 -27 /2024 carpet so dirty, walls have a lot of stains like insects sticking blood, bathroom's fan so loud, and parking for a day 12. there are free area to park outside the hotel. bed sheets a lot of stains . the only good thing the room spacious for family 4 if they clean it and paint the room refreshed that’s old house smells when you enter you feel old house smokes and dampness.
Lily
Stayed 4 nights in Aug 2024
8/10 Good
Angharad
Traveled with partner
Sep 1, 2024
Liked: Staff & service, amenities
Great for a short stay! Staff were lovely and very helpful. Comfy bed and nice shower. Walls were quite thin so could hear other rooms but other than that a good stay.
Basic hotel in a great location in Bournemouth. The pool was really nice and you can see the pool from the camera in the lobby to see if it’s empty or busy. Beds were comfortable and clean but the rest of the room was a bit dated and the bathroom door did not lock.
Verified traveler
Stayed 1 night in Aug 2024
4/10 Poor
Steve
Business traveler
Sep 1, 2024
Disliked: Staff & service
When i first entered my room i noriced there weren't any pillows on the bed or anywhere in the room. Also the toilet hadn't been flushed since last use. I mentioned the lack of pillows to the reception staff however it took several reminders and a few hours to actually get some pillows. The toilet when flushed made a loud whining noise for a long time before the cistern was filled. Outside the room was noisy equipment that meant having to keep the window closed on a warm night. The room was very dated and in need of refurbishment. Overall just ok for 1 night but not for any longer.