Tru By Hilton Bracebridge, On

2.5 star property

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Photo gallery for Tru By Hilton Bracebridge, On

Reception
Lobby
Indoor pool
Front of property
Blackout drapes, iron/ironing board, cribs/infant beds, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Laundry
  • 24/7 front desk
  • Pet friendly

Explore the area

Map
320 Taylor Road, Bracebridge, ON, P1L 1K1
  • High Falls Water Park
    ‪4 min drive‬
  • Santa's Village
    ‪9 min drive‬
  • Muskoka Brewery
    ‪10 min drive‬
  • Muskoka, ON (YQA)
    ‪11 min drive‬

Room options

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Tru By Hilton Bracebridge, On

Bracebridge hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include coffee/tea in a common area, laundry facilities, and a 24-hour front desk. Housekeeping is available on request.
Tru By Hilton Bracebridge, On offers 84 air-conditioned accommodations with hair dryers and irons/ironing boards. 55-inch LCD televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Change of towels and change of bedsheets can be requested. Cribs/infant beds (surcharge) are also available. Housekeeping is provided on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Tru By Hilton Bracebridge, On features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This Art Deco hotel also offers coffee/tea in a common area, laundry facilities, and an elevator. Onsite self parking is complimentary.

Tru By Hilton Bracebridge, On is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Crib (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Outdoors

  • In a nature reserve
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (33 inches high)
  • Grab bar near toilet (33 inches high)
  • Hand-held showerhead
  • Pool hoist on site
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Art Deco architecture
  • Built in 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 70 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 25.00 per stay
Cribs (infant beds) are available for CAD 25 per stay

Important information

Optional extras

  • Pet fee: CAD 70 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 25 per stay
  • Rollaway bed fee: CAD 25.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

Tru By Hilton Bracebridge, On Hotel
Tru By Hilton Bracebridge, On Bracebridge
Tru By Hilton Bracebridge, On Hotel Bracebridge

Tru By Hilton Bracebridge, On Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 58 out of 77 reviews
Rating 8 - Good. 9 out of 77 reviews
Rating 6 - Okay. 3 out of 77 reviews
Rating 4 - Poor. 4 out of 77 reviews
Rating 2 - Terrible. 3 out of 77 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Pedro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, the only complaint was that we had a bad night sleep as the beds were very unconformable, there was 3 of us and we all had the same experience. Not sure if beds are new and havent been broken in yet. We stayed at hotels before and never experienced this. If refund would be an option we would take it.
Stayed 1 night in Feb 2025

10/10 Excellent

Marta, Aurora

Stayed 1 night in Feb 2025

10/10 Excellent

Shelby

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very clean, and the kids loved the pool!
Stayed 1 night in Feb 2025

10/10 Excellent

Andrei

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New property, great conditions of room, lobby, swimming pool, you will need a car to get around.
Stayed 1 night in Feb 2025

2/10 Terrible

Lily

Disliked: Cleanliness, staff & service, property conditions & facilities
Had over $200 in hidden fees the desk lady did say they do not post these fees until check in. My $191 night went to $440. Found out it’s full illegal to not include these fees online with a quick google search.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All good

Good all round. Breakfast, pool, bed, bathroom. Excellent service.
Stayed 3 nights in Feb 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Got double charged

The hotel didn’t have a king room even though I’d booked one. They then managed to double bill me - one for the king room and one for a queen. Two conversations later, I still don’t have a refund. Hotels.com is trying to resolve. Otherwise the hotel was fine, although there’s not enough parking onsite to accommodate everyone.
Stayed 1 night in Jan 2025

10/10 Excellent

Tim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great location right off highway. Clean, comfortable.
Stayed 1 night in Feb 2025

10/10 Excellent

maria

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay has been the most wonderful stay ever. Everything is modern and meet the functionality, occupational physical needs of anyone who would stay here particularly in room 221. The simplicity of the place makes it more sophisticated. Our safety and our quality family time had been met. It is so quiet and spaceous Super clean. I like the waste system And open concept. Everything was beyond our expectations The breakfast was so awesome and modern our daughter who is so picky enjoyed making pancakes and ate a lot of scrambled egg. The staff was so welcoming. Overall we felt that we were still home away from home. :) This hotel set the bar high! We can't thank you enough. We are happy for the next family who will visit this hotel. :) and hopefully there will be lots of this everywhere as we travel a lot. Sincerely, From a health care provider, construction supervisor and a grade 1 student :)
Stayed 1 night in Feb 2025

10/10 Excellent

Dan

Stayed 2 nights in Feb 2025

10/10 Excellent

Chanel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jan 2025

10/10 Excellent

Laura Veronese

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new hotel. Well maintained and good breakfast. Kids liked the pool and games in the lobby
Stayed 1 night in Feb 2025

4/10 Poor

Josh

Business traveler
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The pre authorization is $250 for anyone that travels everyday because they can take up-to a week to drop off. Quite high for the area. $25 seems to be the norm at Hilton Hotels in Muskoka.
Stayed 1 night in Jan 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel!!!
Stayed 1 night in Jan 2025

10/10 Excellent

Penny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Charlene

Liked: Cleanliness
Great!
Stayed 1 night in Jan 2025

10/10 Excellent

Penny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good customer service
Stayed 1 night in Dec 2024

10/10 Excellent

Dawn

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This brand new Bracebridge facility is terrific. They are ironing out a few minor kinks but overall it exceeded our expectations.
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new hotel. Lorraine was a wonderful host when we arrived after a long day. Very friendly and welcoming. Will definitely stay again.
Stayed 1 night in Dec 2024

8/10 Good

PAUL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay friendly staff
Stayed 1 night in Dec 2024