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Absolutely beautiful hotel in a stunning location a short walk away from the centre of Merano town (or a short bus ride) up a hill looking over the mountains. The view is beautiful, and you can sit in the gardens on sunny days and admire the beautiful hotel, mountains, and gardens. The team at the hotel were all exceptionally friendly, warm and helpful. The spa was fantastic, and lovely facilities like two pools and a sauna/steam room. The team went above to make us feel very welcome. Thank you!

The whole experience was unreal and I'm not sure I can holiday anywhere else with kids ever again. The kids club, activities, staff, food, spa, pool, room - EVERYTHING was amazing. If you're English and worried about language barriers for the kids, we had no issues, all the staff speak great english and at dinner you get a set table which is near other English speaking families to easily make friends. A couple of the kids shows are in Italian but our toddler still loved them and all the outings have English translation Honestly just book it, there's no way you'll be disappointed and the magic of this place just can't be captured in photos or words.

Fantastic hotel in a picturesque location. Staff were very kind and helpful throughout our stay. The rooms were immaculate and the services were excellent. Parking was super convenient in an underground garage. The pool and spa facilities were superb. Would definitely recommend and will be back to visit again in the future

Great stay at a quiet location with good access to main trails via car.