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Condom in bathroom. No microwave. And no refund

I took my mother out for a night at Ardo and dinner at Terasu restaurant as a treat for her 84th Birthday. We booked a room with two separate beds. It even said on the confirmation email two beds. When we booked in at reception the room only had one bed and they said they had no record of the request for 2. Even though it stated 2 on the confirmation. They sent someone up to rectify this. While at reception we booked into Terasu Japanese restaurant. When we tuned up for dinner they had no sign of our reservation. After standing around for a while they managed to find us a table. Food and staff at Terasu were excellent. I loved the Japanese donuts for dessert. I would say the rooms at the casino are much better. I don't know how Ardo is rated 5 star. Maybe 3 at best! The only thing 5 stars is the price!

We stayed in a 1br apartment that was well equipped, including an air fryer. Bed was very comfortable and nice location overlooking the river. The unit is due for a spring clean and one of the air conditioners was noisy. I would stay here again.

Would likely stay again considering the location, convenience and general style of the apartment. Spacious and roomy 2 bedroom modern styled apartment with high ceilings. Bathroom plus ensuite on main with seperate laundry room. Well equiped for a long stay. Good outlook to the NW. it was useful to find a guide booklet with all the appliance instructions. Car park has very reasonably sized spaces with easy access, although one needs to make many turns to reach the higher levels. While the apartment had many newer features there were a number of minor maintenance needs that hopefully are on the to do list. The most significant the sliding blinds on the NW facing patio doorways were missing sections and not all interlocking as per new requiring some care when handling and not fully closing off the glass. We were not a fan of the style of modern low backed lounges provided, considering our less than youthful bodies. The outlook of the apartment provided in the complex will vary depending on the floor (up to 20) and whether facing the NW, NE or SE. Worth confirming prior to booking. Cannot say how our appartment compares with any others offered in the complex.