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Grand Plaza Hotel, Trademark Collection by Wyndham

3.0 star property

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Photo gallery for Grand Plaza Hotel, Trademark Collection by Wyndham

Lobby
Indoor pool
Front of property
Deluxe Room, 1 King Bed, Jetted Tub | Desk, blackout drapes, iron/ironing board, free WiFi
Terrace/patio

Reviews

6.4 out of 10

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Parking available
  • Pool
  • Laundry

Explore the area

Map
245 N Wildwood Dr, Branson, MO, 65616
  • Highway 76 Strip
    ‪1 min walk‬
  • Aquarium at the Boardwalk
    ‪6 min walk‬
  • Tanger Outlets
    ‪6 min walk‬
  • Branson, MO (PLK-M. Graham Clark - Taney County)
    ‪16 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, Jetted Tub

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Lobby

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

View all photos for Family Room, 2 Bedrooms, 2 Bathrooms

Family Room, 2 Bedrooms, 2 Bathrooms | Desk, blackout drapes, iron/ironing board, free WiFi

Family Room, 2 Bedrooms, 2 Bathrooms

  • Mountain view
  • Sleeps 5
  • 2 King Beds

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About this property

Grand Plaza Hotel, Trademark Collection by Wyndham

Hotel in Branson Theater District
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include a conference center, a business center, and conference space.
Grand Plaza Hotel, Trademark Collection by Wyndham offers 199 accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Branson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Grand Plaza Hotel, Trademark Collection by Wyndham features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center and 4 meeting rooms. A complimentary breakfast is offered each morning. Event facilities measuring 4370 square feet (406 square meters) include a conference center. This Branson hotel also offers a terrace, a vending machine, and an arcade/game room. Limited complimentary onsite parking is available on a first-come, first-served basis.

Grand Plaza Hotel, Trademark Collection by Wyndham is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Arcade/game room
  • Indoor pool

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool toys

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference center (4,370 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 10 floors
  • Built in 1995
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from January 29 2024 to December 31 2025 (dates subject to change).
The following facilities will be closed during August, December, May, June, July, and April:
  • Bar/Lounge

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed

We should mention

Pool access available from 10:00 AM to midnight

Property is also known as

Branson Grand Plaza Hotel
Grand Plaza Branson
Grand Plaza Hotel
Grand Plaza Hotel Branson
Grand Plaza Hotel Branson
Grand Plaza Hotel, Trademark Collection by Wyndham Hotel
Grand Plaza Hotel, Trademark Collection by Wyndham Branson
Grand Plaza Hotel, Trademark Collection by Wyndham Hotel Branson

Grand Plaza Hotel, Trademark Collection by Wyndham Reviews

Reviews

6.4
Rating 10 - Excellent. 304 out of 1289 reviews
Rating 8 - Good. 283 out of 1289 reviews
Rating 6 - Okay. 248 out of 1289 reviews
Rating 4 - Poor. 240 out of 1289 reviews
Rating 2 - Terrible. 214 out of 1289 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Clayton

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Samantha, Baxter springs

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Sadly they are closing tomorrow, so we will have to leave early. However after the long stressful day my family has had they were definatly helpful, and accomidating.
Stayed 1 night in Jan 2024

4/10 Poor

Bailey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Patricia

Liked: Cleanliness, property conditions & facilities
Nice place to stay

6/10 Okay

Karen

Traveled with partner
It was ok but the bed was awful
Stayed 2 nights in Dec 2023

4/10 Poor

Jake

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff was great, we were there in winter time when most everything is shut down and the had a weird snow storm just before we came so it caused more things to be shut down. Overall not a bad place, maybe just a bit outdated.
Stayed 1 night in Jan 2024

10/10 Excellent

Dezeray

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk lady was very sweet. The over night gentleman was also very kind.
Stayed 4 nights in Dec 2023

6/10 Okay

William

Liked: Cleanliness, staff & service
Stayed here before. Hotel is always nice and clean. Winter weather over the weekend but parking lot isn't plowed and unsafe. Wished that it would be plowed being Tuesday afternoon. Only concern about the room is the piece that turns the shower on is stuck and was wanting to sit in a hot bath since the pool and hot tub are not available. A little disappointed in that. Otherwise, hotel is nice. Room comfortable and staff is friendly.
Stayed 1 night in Jan 2024

2/10 Terrible

Onawa

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not clean, not renovated, no breakfast.
So, rm 107 we were told was newly renovated. This isnt our first stay but first time on 1st floor, so i was already skeptical. We traveled with 3 so we brought in all our stuff and plus it was so cold outside we just pulled everything intothe room. The front desk gentleman was awesome. Wish i had gotten his name. Either way we got into the room found hair in our beds, ×2 fuzzy things, and what looked like mold in the heat/ air vent. (Smell) with ripped wall paper, and the glass door that wouldnt stay lached. And the ceiling fan in the vaulted ceiling that didnt work either. It didnt seem to be renovated. The breakfast wasnt labbed grab n go until we got there, on the desk to check in. They said it just switched last week due to closed branson season. Was so disappointing to not have a full breakfast since one reason we chose grand plaza. We quickly gather our stuff since beds were dirty, and floors we're not vaccumed. Went to front desk, let him know i am seriously allergic to mold and couldnt stay. "Your the second guests in 30 mins to leave in a different room due to cleaners and not doing job." The deskman gave us back our full refund, and we found a new place with a full breakfast. Stay was supposed to be Jan 12-14 24. If i was you i would stay clear, cheap prices not good room accommodations. Beds folded us like tacos so no support when sat on. Beware! Will not allow me to add photos. I do have and emailed the hotel directly.
Stayed 2 nights in Jan 2024

4/10 Poor

Doug

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The mattress was very uncomfortable the toilet leaked half the jets in the jacuzzi tub were broken or missing
Stayed 2 nights in Jan 2024

6/10 Okay

Jennifer

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Less than average.
The hotel is in disrepair and needs a major face lift. The carpet in the halls and rooms is old and dingy. Our socks were gross from light walking just around our room. There was a ceiling leak in the breakfast area and some of the sheetrock/ wallpaper was peeling away from the walls in multiple places. And bathrooms are TINY in the rooms. If you're looking for grandeur, this hotel isn't it. The indoor pool is currently closed from Jan '24- March '24 for "major renovations", but the whole hotel needs one really.
Stayed 1 night in Dec 2023

2/10 Terrible

Maria

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There wasn’t enough personnel, no towels were provided, the mattress and pillows were awful
Stayed 2 nights in Dec 2023

6/10 Okay

Merle

Traveled with family
For the price we paid it was OK, we had to go get towels at the front desk, as housekeeping is quite lazy... The guys at the front desk were amazing, super chill even with our request to change rooms (the one room smelled of cigarette smoke). Breakfast in the morning was great, it is the same every morning, but was much better than I expected. Bottom line, if you want a budget stay and don't mind looking after a few things yourself than this is the place to stay.
Stayed 2 nights in Dec 2023

4/10 Poor

Laurie

Disliked: Cleanliness, property conditions & facilities
Don’t. Just don’t!
I have stayed at this hotel before and always liked it, but it has really become run down, dirty, very few staff, a wake up call at 2:50 am that I didn’t ask for. The headboard on our bed in the king suite was dirty with handprints and what looked like old spills. The room smelled heavily of mold or a musty aroma. The wallpaper was peeling in the sofa room of the suite. Pool out of service and the wonderful full buffet breakfast that we booked this hotel for is no longer available, even though the website still advertises it as available. What is provided is an apple, a juice box, a muffin and a little microwave breakfast sandwich. Oh! And coffee! They called it “grab and go”. I call it grab and throw…right into the trash. We went to a downtown cafe for a hot breakfast. The soap dispenser in the shower was empty. The bathroom sink was dirty. Mismatched towels. Some brown ones, some white ones. The elevators were dirty. Interior carpets are very dirty and need shampooed. I am so sad to see this hotel fail. A few years back, I loved staying here with my school youth group, but there is no way I would book with them again. Very sad about this stay.
Stayed 1 night in Jan 2024

6/10 Okay

Sheila

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room had not been cleaned.
When we arrived the room was dirty as it had not been cleaned. However, the beds were made and clean. The bathroom was dirty. There were no wash cloths and only two towels. The clerk did send a cleaning crew to clean the room and the bathroom and she brought towels. There was no remote for the television. The clerk brought a remote but the television did not work so she had to reprogram it. There was no shower curtain. The clerk brought a shower curtain. She even hung it for us. We felt she did a wonderful job but she shouldn't have had to do any of this. It was distressful to experience these things. The remote for the television still not work.
Stayed 2 nights in Dec 2023

2/10 Terrible

Adriana

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed were uncomfortable. No towels, had to ask for them, first night we got towels second night they never brought them to us. We had to clean our own bathroom the first night we got there as there was fluids on the toilet and pet hair on the pillow cases. The shampoo and conditioners in the showers didn’t work. We’ve stayed her a few times and it wasn’t ever like this. Won’t be staying again. The staff were on their phones in the hall being loud when they were supposed to be cleaning rooms by the looks of the cleaning cart with them.

2/10 Terrible

Amanda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2023

2/10 Terrible

Carolyn

Traveled with group
Disliked: Amenities, property conditions & facilities
Waited at least 10 minutes for someone to get us checked in & neither of the 2 rooms were ready…had to wait for 37 minutes while we waited outside in the hall. Soap dispensers didn’t work. The pool was closed for repair. The breakfast they used to have didn’t exist on the 9th floor. Had stayed there many times over the past 20 years, but will never go back!
Stayed 1 night in Dec 2023

6/10 Okay

Kelli

Traveled with family
Disliked: Staff & service, property conditions & facilities
The toilet didnt work when we got to our room. Called down to front desk and the lady stated she would be up shortly. It took her 5 1/2 hours to get to us and she would have forgotten had I not gone down to the front desk. When I did a gentleman was sitting in a chair in the corner talking on the phone. He asked, "Do you need help?" I simply said yes and he said ok she will help you in a minute when she gets back. He then proceeded with his conversation as I stood there and waited. Then I stated I had been waiting for 5 hours for my toilet to be fixed and he proceeded to say "she will help you" and then went back to his conversation and left the area. Then the lady returned she informed me her managers refuse to schedule more than one person at night. Ridiculous! How is one person suppose to help everyone when you have 8 floors of hotel rooms? The service was subpar but I dont blame her, I blame management for poor managing skills. The cleanliness is was subpar, pool area was freezing cold and under renovations, not to mention is smelled like the cjlorone hadnt been checked in weeks. Very disappointing.
Stayed 1 night in Dec 2023

4/10 Poor

Morgan

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed on the third floor and at first.. The front desk staff was nice, that’s about it. I thought the hotel would be good. No. Thank god I brought cleaning wipes from having a toddler because if not, I’d of asked for a refund. There was sticky nasty stuff on our room tables when we walked in. The bed sheets had visible stains that looked like they weren’t even washed. We put another blanket down and slept on top of the covers. The WHOLE THIRD FLOOR smelled like mildew, mold and bad odor like it had been flooded. The only reason we didn’t switch hotels is because everything was booked by the time we got there, during Christmas time unfortunately. None of the soap dispensers in the room worked. Their pictures are obviously from when they first opened. The only thing I liked, was the hotel is across from the outlets. I don’t plan on staying here again.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed in the breakfast, grab and go only
We had a great stay, we love the motel, we were told at a full breakfast on the ninth floor, but when we got up and got in the elevator, it had a sign posted grab and go breakfast only on the second floor. It was a microwave sandwich to put in a microwave and heat up yourself, we were very disappointed in the breakfast but other than that it was a great stay.
Stayed 1 night in Dec 2023

4/10 Poor

Sandra

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The breakfast buffet was not a buffet it was a Continental breakfast. The food was also cold. The rooms were adequate but needed thorough cleaning like the corners were dirty and the heating was dirty. We needed more towels and asked house keeping but never received them. Front desk was not manned very well had to wait quite awhile to speak with anyone.
Stayed 2 nights in Dec 2023

6/10 Okay

James

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Poor Management
The first thing I wanna say was the staff was excellent but this trip was a Christmas present for my son and I called the weekend before we went to make sure the pool and hot tub was open and they said yes. Then when we got there hot tub was drained. Also I requested a high floor for a good view and was put on the 3rd out of 8 floors. Our thermostat didn’t work, just full blast hot or cold. Towels were a hit our miss on wether you could get some for the pool or your room. The stuff was always very kind and seemed very hard working. The night we checked in, the front desk worker was the only staff in the building that night.
Stayed 3 nights in Dec 2023

4/10 Poor

Ronald

Traveled with family
Disliked: Amenities, property conditions & facilities
Bathroom door needs repaired. Carpet needs replaced.
Stayed 3 nights in Dec 2023

6/10 Okay

Rhonda

Traveled with partner
Liked: Staff & service, amenities
We stayed in a jacuzzi room. For the most part it was a decent room but the bed was a little too firm for our liking, so the jacuzzi came in handy. There was also something sticky all over the bathroom floor.
Stayed 2 nights in Dec 2023