Hotel Bergkristall

3.0 star property

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Photo gallery for Hotel Bergkristall

Breakfast, lunch, dinner served; pizza, alfresco dining
Front of property
Children's play area - outdoor
Front of property
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
$188
includes taxes & fees
Jan 7 - Jan 8

Explore the area

View in a map
Fleres/Ladurno, Brennero, BZ, 39041
  • Place, Ladurns Ski Area
    ‪5 min walk‬
  • Place, Monte Cavallo-Rosskopf Gondola
    ‪13 min drive‬
  • Place, Brenner Pass
    ‪16 min drive‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪47 min drive‬

Room options

Classic Room

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 3
  • 1 Double Bed OR 1 Double Sofa Bed

Family Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed

Triple Room

7.2 out of 10
Good
(5 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

About this property

Hotel Bergkristall

3-star Brennero hotel steps from Ladurns Ski Area
Ski into Hotel Bergkristall, where you can relax in a full-service spa, enjoy a drink at the bar/lounge, or have a meal at the restaurant.
Hotel Bergkristall offers 33 accommodations. Rooms open to balconies. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers.

This Brennero hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include ski-in/ski-out access and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna.
Have fun with onsite winter activities, including downhill skiing, cross-country skiing, and snowboarding and in warmer months, enjoy mountain biking and hiking. After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the use of a steam room. Conveniences like ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

Dining options at the hotel include a restaurant and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. Complimentary self parking is available on site.

Hotel Bergkristall is a smoke-free property.

A complimentary buffet breakfast is served each morning between 8 AM and 10 AM.
Onsite venue - This restaurant specializes in pizza and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Cross-country skiing
  • Downhill skiing
  • Full-service spa
  • Hiking/biking trails
  • Mountain biking
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snowboarding
  • Snowshoeing
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free rollaway/extra bed
  • In-room crib
  • In-room sofa bed
  • Playground
  • Snack bar/deli

Conveniences

  • ATM
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Built in 1999
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

More

  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Early check-in subject to availability
Late check-in subject to availability

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Bergkristall Brennero
Hotel Bergkristall Brennero
Hotel Bergkristall Hotel
Hotel Bergkristall Brennero
Hotel Bergkristall Hotel Brennero

Hotel Bergkristall Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 53 out of 141 reviews
Rating 8 - Good. 59 out of 141 reviews
Rating 6 - Okay. 23 out of 141 reviews
Rating 4 - Poor. 3 out of 141 reviews
Rating 2 - Terrible. 3 out of 141 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Jenna

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Disappointing

Out of all the places we stayed during our 16 day family vacation/European road trip, this is the only one that was a total bust. We're not picky or hard to please, but from the rude attendant during check-in to the ever-present smell of cigarettes, to the loud neighbors and run-down/dated furnishings and uncomfortable beds, it's honestly difficult to find something nice to say. Breakfast was good and included in the price. There. That's one nice thing. Bottom line: it's a dump. Do not recommend.
Stayed 1 night in Apr 2025

10/10 Excellent

Jezer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

D

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbeatable view. The rooms are a bit small but well organized for family travel (incl bunkbed and a sofa).
Stayed 1 night in Jul 2024

8/10 Good

Roar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Colin, Billericay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel at great value. Friendly staff. Enjoyed breakfast and dinner. - Need better hairdryers, no power. Steam room was not hot enough. Shame solarium was closed. Sauna opening hours should be extended. Would be good to rotate the salad buffet a little, repetitive We enjoyed our stay and would return
Stayed 2 nights in Mar 2024

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a wonderful last minute find.
Stayed 1 night in Sep 2023

8/10 Good

Torsten

Liked: Staff & service, amenities, property conditions & facilities
convenient location between on our road trip-likely great location for winter (ski lift right beside the hotel)
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay and dinner

Signage on our way to the hotel was not very clear but there are not many buildings in the area so we manage to locate it with minimum effort. Hotel room was great, the pizzeria connected the hotel provides a great dinner option.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

wish we could stay longer

We really liked the room. The valey where the hotel is is quite pretty in green. the staff were really friendly and helpful.

6/10 Okay

Geert

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hiking in Ladurns

The hotel is located in a side valley dedicated for ski vacation. Therefore not many hotel guests in June period. The room is clean and comfortable. Good hiking opportunities just in front of hotel. Very nice mountain view and acceptable driving distance to other cities in the Alps. The Spa area is good for relaxing.

10/10 Excellent

Mark, Le Boupere

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

My wife and I stayed 1 night on our way from England to Italy. The hotel is in a superb setting with a good restaurant on site Clean comfortable rooms with plenty of space and wonderful views of the mountains A very enjoyable stay

6/10 Okay

Anna

Traveled with family
Okej rum med fin utsikt. Synd att man inte hade några glas alls i rummet eller i badrummet.
Stayed 1 night in Sep 2025

8/10 Good

erik

Stayed 1 night in Sep 2025

10/10 Excellent

Hildegard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Yvonne Lidman

Liked: Cleanliness, staff & service, room comfort

Europaresa 2025

Saknade att äta middag på hotellet. Lugnt o fint område mellan alptopparna, toppen frukostbuffé 5*. Sängarna sköna.
Stayed 1 night in Sep 2025

10/10 Excellent

Jette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Charlotte

Traveled with family
Liked: Cleanliness, staff & service
Fint rent men lidt kedeligt
Stayed 1 night in Jul 2025

6/10 Okay

Michael S.

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Lea

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruhige und schöne Lage
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveler

Traveled with family
Det er billeder af et udendørs lege område for børn som slet ikke er der. Personalet oplyser at det blev fjernet for flere år siden. Mem billederne er der stadigvæk. Meget skuffende når man kører hele vejen fra Danmark for at komme frem til et tom plads.
Stayed 1 night in Jul 2025

6/10 Okay

Vibe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Spredningen til 3 person var en meget dårlig sofa
Stayed 1 night in Jun 2025

8/10 Good

Erwin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

ICB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zeer vriendelijke personeel, erg vriendelijk voor de hond. Nette badkamer, iets verouderd, kleine douche ruimte. Wij vonden de bedden iets te hard, maar als je daarvan houdt dan is het prima. Kamers hebben een balkon met uitzicht op de bergen.
Stayed 2 nights in May 2025