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Hotel Bergkristall

3.0 star property

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Photo gallery for Hotel Bergkristall

Breakfast, lunch, dinner served; pizza, alfresco dining
Desk, free cribs/infant beds, free rollaway beds, free WiFi
Front of property
Fountain
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Breakfast included
  • Pet friendly
  • Housekeeping
  • Parking included

Explore the area

Map
Fleres/Ladurno, Brennero, BZ, 39041
  • Ladurns Ski Area
    ‪7 min drive‬
  • Vipiteno Christmas Market
    ‪10 min drive‬
  • Brenner Pass
    ‪13 min drive‬
  • Innsbruck (INN-Kranebitten)
    ‪45 min drive‬

Room options

Triple Room

7.6 out of 10
Good
(4 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Family Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed

Classic Room

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 3
  • 1 Double Bed OR 1 Double Sofa Bed

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About this property

Hotel Bergkristall

3-star Brennero hotel with private balconies
Ski into Hotel Bergkristall, where you can relax in a full-service spa, enjoy a drink at the bar/lounge, or have a meal at the restaurant.
Hotel Bergkristall offers 33 accommodations. Rooms open to balconies. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers.

This Brennero hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include ski-in/ski-out access and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna.
Have fun with onsite winter activities, including downhill skiing, cross-country skiing, and snowboarding and in warmer months, enjoy mountain biking and hiking. After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the use of a steam room. Conveniences like ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

Dining options at the hotel include a restaurant and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. Complimentary self parking is available on site.

Hotel Bergkristall is a smoke-free property.

A complimentary buffet breakfast is served each morning between 8 AM and 10 AM.
Onsite venue - This restaurant specializes in pizza and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Languages

English, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Cross-country skiing
  • Downhill skiing
  • Full-service spa
  • Hiking/biking trails
  • Mountain biking
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snowboarding
  • Snowshoeing
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free rollaway/extra bed
  • In-room crib
  • In-room sofa bed
  • Playground
  • Snack bar/deli

Conveniences

  • ATM
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

More

  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Early check-in subject to availability
Late check-in subject to availability

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Bergkristall Brennero
Hotel Bergkristall Brennero
Hotel Bergkristall Hotel
Hotel Bergkristall Brennero
Hotel Bergkristall Hotel Brennero

Hotel Bergkristall Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 47 out of 128 reviews
Rating 8 - Good. 57 out of 128 reviews
Rating 6 - Okay. 20 out of 128 reviews
Rating 4 - Poor. 3 out of 128 reviews
Rating 2 - Terrible. 1 out of 128 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jezer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

D

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbeatable view. The rooms are a bit small but well organized for family travel (incl bunkbed and a sofa).
Stayed 1 night in Jul 2024

8/10 Good

Roar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Colin, Billericay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel at great value. Friendly staff. Enjoyed breakfast and dinner. - Need better hairdryers, no power. Steam room was not hot enough. Shame solarium was closed. Sauna opening hours should be extended. Would be good to rotate the salad buffet a little, repetitive We enjoyed our stay and would return
Stayed 2 nights in Mar 2024

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a wonderful last minute find.
Stayed 1 night in Sep 2023

8/10 Good

Torsten

Liked: Staff & service, amenities, property conditions & facilities
convenient location between on our road trip-likely great location for winter (ski lift right beside the hotel)
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay and dinner

Signage on our way to the hotel was not very clear but there are not many buildings in the area so we manage to locate it with minimum effort. Hotel room was great, the pizzeria connected the hotel provides a great dinner option.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

wish we could stay longer

We really liked the room. The valey where the hotel is is quite pretty in green. the staff were really friendly and helpful.

6/10 Okay

Geert

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hiking in Ladurns

The hotel is located in a side valley dedicated for ski vacation. Therefore not many hotel guests in June period. The room is clean and comfortable. Good hiking opportunities just in front of hotel. Very nice mountain view and acceptable driving distance to other cities in the Alps. The Spa area is good for relaxing.

10/10 Excellent

Mark, Le Boupere

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

My wife and I stayed 1 night on our way from England to Italy. The hotel is in a superb setting with a good restaurant on site Clean comfortable rooms with plenty of space and wonderful views of the mountains A very enjoyable stay

6/10 Okay

Gert

Liked: Cleanliness, property conditions & facilities, room comfort
Godt hotel til en overnatning god morgenmad
Stayed 1 night in Oct 2024

10/10 Excellent

Matthias

Stayed 1 night in Sep 2024

8/10 Good

chris

Business traveler
Liked: Cleanliness, staff & service, room comfort

Unter dem Strich empfehlenswert

Der Eingangsbereich ist wenig einladend, das Zimmer aber sehr schön, geräumig und modern. Restaurant mit Pizzeria im Haus und gutes Frühstück. Freundliche Mitarbeiter. Lage direkt am Lift.
Stayed 1 night in Sep 2024

8/10 Good

noel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accomodatie is uitstekend. Parkeren voor de deur. Mooi uitzicht. Het testaurant, diner, viel tegen. O.m. zwart verbrande gebakken aardappelen. Te duur voor het gebodene. Salade moet je bijbetalen. tegen.
Stayed 1 night in Sep 2024

8/10 Good

Dirk

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genügend Parkplätze. Sehr freundlicher u. hilfsbereiter Empfang. Großes Zimmer. Für uns waren die Matratzen etwas Hart und das Bett sehr niedrig. Zimmer hatte Balkon u. war nach hinten gelegen, somit ruhig. Mit angeschlossener Pizzeria und Halbpension Restaurant.
Stayed 1 night in Sep 2024

10/10 Excellent

Federica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Albergo di montagna, curato e pulito, in un posto incantevole. Strada e parcheggio comodi e accesso diretto alla cabinovia e alla pista
Stayed 1 night in Aug 2024

6/10 Okay

Alessio

Traveled with family and small children
Liked: Amenities
Disliked: Staff & service
Hotel immerso nel verde con area giochi per bambini, camera nella media. Cucina del ristorante buona come la colazione. Purtroppo la nota negativa sono state le signore del ristorante, diciamo poco cortesi. Assurdo inoltre far pagare 4,5 euro una caraffa di acqua del miscelatore. In ultimo siamo stati sorpresi nel dover lasciare la camera di primissimo mattino in quanto con stupore e sorpresa, al nostro arrivo abbiamo scoperto al nostro arrivo che c’era una gara ciclistica e quindi la strada veniva chiusa alle 09.25 e ciò non ci ha permesso di sfruttare la giornata.
Stayed 1 night in Aug 2024

8/10 Good

Erik

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir hatten uns aufgrund der Bilder und die darauf abgebildeten Spielmöglichkeiten für Kinder für das Hotel entschieden. Leider haben wir nur die Hälfte der Möglichkeit, Hüpfburg war bspw. nicht verhandeln, vorgefunden. Auch finde ich es persönlich unverständlich warum eine Sauna nur bis 19 Uhr geöffnet sein muss. Ansonsten war alles wie erwartet. Wir waren nur 1 Tag vor Ort, daher kann ich nicht mehr über Hotel und Umgebung sagen.
Stayed 1 night in Aug 2024

8/10 Good

Anke

Liked: Cleanliness, staff & service, property conditions & facilities
Essen in der Pizzaria war lecker. Personal war sehr freundlich. Betten waren nicht ganz so bequem ( Matratzen sehr hart). Aber für eine Nacht war der Aufenthalt gut.
Stayed 1 night in Aug 2024

8/10 Good

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities
Breve ma da ripetere con una durata più lunga
Stayed 1 night in Aug 2024

8/10 Good

Magnus

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Perfekt ställe at tstann apå över natten på resan ner i Italien. Ligger starx efter mellan Österike o Italien. En liten skidort där man på sommaren kan åka upp med gondolen till bergstopparna. Fantastiskt läge och underbar utsikt. Bra pizzor på hotellet och hyffsat bra frukost.
Stayed 1 night in Jul 2024

10/10 Excellent

Karel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sauberkeit, Zimmer, Personal, Frühstück, Pizza im Restaurant, alles super. Ich komme wieder .
Stayed 1 night in Jul 2024

10/10 Excellent

Sabrina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Tolles Mittelklassehotel

Alles bestens gelaufen.
Stayed 2 nights in Aug 2024

6/10 Okay

Saskia

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024