Best Western Brentwood Inn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Brentwood Inn

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, free WiFi, bed sheets
Exterior
Lobby
Lobby
Outdoor pool

Reviews

7.4 out of 10

Good

Popular amenities

  • Housekeeping
  • Pool
  • Gym
  • Air conditioning
  • Free WiFi
  • Laundry

Explore the area

Map
8820 Brentwood Blvd, Brentwood, CA, 94513
  • Brentwood Country Club
    9 min walk
  • Veterans Park Memorial Elements
    19 min walk
  • Brentwood Family Aquatic Complex
    2 min drive
  • Stockton, CA (SCK-Stockton Municipal)
    43 min drive

Room options

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Best Western Brentwood Inn

Brentwood hotel with outdoor pool
An outdoor pool, a fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Best Western Brentwood Inn offers 50 air-conditioned accommodations with video-game consoles and coffee/tea makers. Televisions come with satellite channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Best Western Brentwood Inn features an outdoor pool and a fitness center. Wireless Internet access is complimentary. A business center is on site. Guests can enjoy a complimentary breakfast. Event facilities measuring 300 square feet (28 square meters) include conference space. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and dry cleaning/laundry services. Complimentary self parking is available on site.

Best Western Brentwood Inn is a smoke-free property.

A complimentary breakfast is offered. An additional breakfast (subject to charges) is served daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 300 square feet of conference space
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay movies
  • TV with satellite channels
  • Video game console

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Brentwood Holiday Inn Express
Best Western Brentwood
Holiday Inn Express Hotel Brentwood
Holiday Inn Express Brentwood Hotel
Holiday Express Brentwood
Best Brentwood Brentwood
Best Western Brentwood Inn Hotel
Best Western Brentwood Inn Brentwood
Best Western Brentwood Inn Hotel Brentwood

Best Western Brentwood Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 285 out of 880 reviews" "
Rating 8 - Good. 284 out of 880 reviews" "
Rating 6 - Okay. 140 out of 880 reviews" "
Rating 4 - Poor. 90 out of 880 reviews" "
Rating 2 - Terrible. 81 out of 880 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

cheryl, san francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Sep 2024

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean facility! Staff were friendly
Stayed 2 nights in Sep 2024

10/10 Excellent

Henry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine, but the only problem was the pool, was so dirty. No one can go in, it's so sad because the hotel in general was so perfect. This isn't a negative review in my humble opinion, hope in the future they fix this.
Stayed 2 nights in Sep 2024

8/10 Good

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy ved, clean room, but it smelled like smoke. We were too tired after the wedding to ask about switching rooms.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely updates
The room was very comfortable and I appreciate the new furnishings. The movable side table and the foot stool were a perfect addition to the room.
Stayed 2 nights in Aug 2024

4/10 Poor

Betsy

Disliked: Staff & service, property conditions & facilities
There was no one at the counter when we tried checking in at 9pm; no bell at all. We had to yell for someone to come out. Also, there wasn’t anyone when we needed to check out. The property also needs to be updated as far as its decoration. There was mold on the walls. The first room we were assigned stunk like smoke so we requested another room. The 2nd room was better but was next to the elevator so it was crazy noisy. People were loud coming out of the elevator and slammed their doors. I will definitely not stay in this property again.
Stayed 1 night in Aug 2024

2/10 Terrible

keith

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Told I had to book queen bed rooms to have adjoining rooms (more expensive for queen vs king) then they said no adjoining available . Had to call front desk 3 times to have them quiet Nextdoor tv at 1am. Had to use my cell phone as in room phone didn’t work. Best Western should be ashamed of this property.
Stayed 1 night in Aug 2024

6/10 Okay

Patrick

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Kevin

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The "suite" we requested did not have the air conditioning running and was over 90° upon arrival. The curtains were severely stained. The lid to the toilet was cracked. One of the outlets was duct taped. After 20 minutes the room had not come down in temperature and I ultimately had to request other room accommodations. The standard room I was moved to did not have any of the aforementioned issues and was satisfactory for the one evening stay.
Stayed 1 night in Aug 2024

8/10 Good

Leniza Rae

Traveled with family
Liked: Amenities
Room Smells bad small area Not well maintained bathroom
Stayed 2 nights in Aug 2024

8/10 Good

Erik

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is very limited
Stayed 2 nights in Aug 2024

10/10 Excellent

June

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and pleasant.
Stayed 1 night in Jul 2024

6/10 Okay

Troy

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hallway carpets were stained, bathtub rusted, pool not cleaned, and very noisy at night. Anyone in the hallway sounded like they were in our room
Stayed 1 night in Jul 2024

10/10 Excellent

Holly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

sanjay

It's ok. Not that good
Stayed 1 night in Jul 2024

4/10 Poor

Penny

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor first impression
The room smelled moldy when we arrived. The towels were sour and had threads coming out. So we went to buy our own towels from the local store. The cleaning staff never came on and cleaned our room. The refrigerator over flowed with water maybe they turned it off to unthaw the ice. We always wipe down everything when we arrive at a facility. I'm glad we did. The microwave had residue inside and the TV remote was sticky. The front desk staff was very nice. The AC/heater was so loud we had to turn the TV volume way up. I'm surprised we didn't get a noise complaint. We will never stay with this Hotel brand again. This was our first time staying with this Hotel group. We would have thought because of the area, the quality would have been better. I should have listened to my peers.
Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rusted Bathtub in 219
Gross! Rusted bathtub in room 219. Front desk said they rent out “as-is”. I checked in late at night and parked where instructed. The side door to the hotel was propped open for anyone to walk in. The room appeared ok at first glance until I went to use the shower in the morning and saw the rusted tub. The front desk didn’t have any similar rooms. They had me email the general manager. He approved me moving to a room someone was checking in to that day and would give the other person the rusted bathtub room. Gross.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sheikh

Stayed 1 night in Jul 2024

10/10 Excellent

Sheikh

Stayed 1 night in Jul 2024

10/10 Excellent

Sheikh

Stayed 1 night in Jul 2024

6/10 Okay

Daniel

Stayed 3 nights in Jul 2024

6/10 Okay

Dorothy

Traveled with family
Liked: Cleanliness, staff & service, room comfort
IT COULD HAVE BEEN BETTER
My husband uses a walker so we reserved a handicap room, and the room itself was adequate even though the TV didn't work. The only thing special was the bathroom door, but it was too large for the space between the sink and was very difficult to maneuver around. We travel a lot, but we have never seen a toilet that was so low to the ground. It would have been fine for a child. Very difficult to get up even for someone with no handicap.
Stayed 1 night in Jul 2024

10/10 Excellent

Elpidio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Matthew

Disliked: Cleanliness
Stayed 2 nights in Jun 2024