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The Charm Brighton Boutique Hotel and Spa

5.0 star property

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Photo gallery for The Charm Brighton Boutique Hotel and Spa

Outdoor spa tub
Daily buffet breakfast (GBP 15 per person)
Luxury Double with Seaview | Living area | Flat-screen TV
Family Suite Basement | Premium bedding, in-room safe, desk, iron/ironing board
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Room service
  • Housekeeping
  • Air conditioning
  • Free WiFi
$92
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
20-21 New Steine, Brighton, England, BN21PD
  • Place, Brighton Beach
    ‪1 min walk‬
  • Place, SEA LIFE Brighton
    ‪4 min walk‬
  • Place, Brighton Pier
    ‪6 min walk‬
  • Airport, London (LGW-Gatwick)
    ‪40 min drive‬

Room options

View all photos for Compact Double Room

Compact Double Room | Premium bedding, in-room safe, desk, iron/ironing board

Compact Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 178 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Double Room

Luxury Double Room | Premium bedding, in-room safe, desk, iron/ironing board

Luxury Double Room

9.0 out of 10
Wonderful
(40 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Double with Seaview

Premium bedding, in-room safe, desk, iron/ironing board

Luxury Double with Seaview

9.6 out of 10
Exceptional
(19 reviews)
  • 226 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Suite Sea View

Flat-screen TV

King Suite Sea View

9.8 out of 10
Exceptional
(14 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite Sea View with balcony

Premium bedding, in-room safe, desk, iron/ironing board

King Suite Sea View with balcony

9.8 out of 10
Exceptional
(12 reviews)
  • 285 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite Basement

Family Suite Basement | Premium bedding, in-room safe, desk, iron/ironing board

Family Suite Basement

7.4 out of 10
Good
(3 reviews)
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Luxury Family Attic Room

Luxury Family Attic Room | Premium bedding, in-room safe, desk, iron/ironing board

Luxury Family Attic Room

8.8 out of 10
Excellent
(8 reviews)
  • 236 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

The Charm Brighton Boutique Hotel and Spa

5-star B&B in Kemptown
This smoke-free bed & breakfast features a full-service spa, spa services, and a front-desk safe. WiFi in public areas is free. Change of towels is available on request.
The Charm Brighton Boutique Hotel and Spa offers 31 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Brighton bed & breakfast provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the bed & breakfast's full-service spa. Services include massages. The spa is equipped with a hot tub. The spa is open daily.
The Charm Brighton Boutique Hotel and Spa features a full-service spa. Wireless Internet access is complimentary. This luxury bed & breakfast also offers spa services, room service (during limited hours), and a front-desk safe.

The Charm Brighton Boutique Hotel and Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 8 AM and 10 AM and on weekends between 8:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 15 per day)
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee 8:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15 for adults and GBP 15 for children

Things to do

  • Full-service spa

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Full-service spa

  • Hot tub
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Thin carpet in room
  • Upper floors accessible by stairs only

More

  • 4 floors
  • Built in 1800
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: GBP 10.00

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Hot tub fee: GBP 70 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 15 for adults and GBP 15 for children
  • Nearby parking fee: GBP 15 per day
  • Late check-out fee: GBP 10.00
  • Rollaway bed fee: GBP 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts major credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Charm B&B Brighton
Urban House Retreat Spa B&B
Urban House Retreat Spa B&B Brighton
The Charm Brighton Brighton
The Charm Brighton Boutique Hotel and Spa Brighton
The Charm Brighton Boutique Hotel and Spa Bed & breakfast

The Charm Brighton Boutique Hotel and Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 783 out of 1004 reviews
Rating 8 - Good. 160 out of 1004 reviews
Rating 6 - Okay. 40 out of 1004 reviews
Rating 4 - Poor. 15 out of 1004 reviews
Rating 2 - Terrible. 6 out of 1004 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Staff lovely and extremely Helpul. Relaxing break for us. Thank you for everything.
Stayed 3 nights in Aug 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Hotel and staff are really very good - a lift would be nice but that’s the only negative. Breakfast fabulous with plenty of attentive staff
Stayed 1 night in Aug 2025

10/10 Excellent

Hazel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Large bed room, large bathroom and lovely bed. Very tastefully decorated and spotlessly clean. Friendly staff and very helpful Breakfast room is lovely with a very pretty conservatory area. Great selection for breakfast. Decent setting and easily walkable into town. (Brighton has lots of pubs and shops). Would definitely stay here again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Chris

Stayed 1 night in Aug 2025

10/10 Excellent

Dina

Stayed 1 night in Aug 2025

8/10 Good

Patrick

Stayed 2 nights in Aug 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kevin

Spacious comfortable room, great shower & good breakfast with really good selection of food.
Stayed 2 nights in Aug 2025

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay, hope to return

We stayed for 2 nights over a weekend. The hotel is ideally placed, gave great service and was comfortable. Our room had a lovely balcony, air conditioning and a super kingsized bed. You have to find your own parking but once parked with vouchers purchased from the hotel, we did not need our car until we were leaving. Would recommend and hope to return in the future.
Stayed 2 nights in Aug 2025

8/10 Good

Kim

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property. The staff is very warm and friendly. The room was very spacious and clean. We were disappointed with the view from the room. We were in an ocean view room. However, the hotel is approx. 1/4 mile from the ocean and faces directly to a building across the street. The only way to really see the ocean is to stand at the window and turn sideways. There was also no information regarding the hot tub and if this were part of the spa.
Stayed 1 night in Aug 2025

10/10 Excellent

Maurice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Especially Lily who made staying at the Charm a wonderful experience
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very fresh feeling hotel and great location to the local facilities. Didn't get to experience the Spa but would book this again without hesitation x
Stayed 1 night in Aug 2025

10/10 Excellent

SUSAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s a charm!

The hotel is situated in a great location, a stone’s throw from the sea front, and the bustling bars, and restaurants on St James Street. The room was very comfortable and spacious. The bathroom had a very a nice shower. I would like to extend a big thank you to Christian, an excellent front desk employee with great customer service, very helpful, and kind. I even managed to practise my Italian with him. Also I would like to thank Kristina, one of the managers whom I spoke with before my trip, again a very warm and helpful person.
Stayed 3 nights in Aug 2025

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and excellent hotel

We stayed 3 nights and found the staff extremely helpful and friendly. Nothing was too much trouble. Our room; a luxury double was clean and the bed lovely and comfortable. We only had breakfast one day but there was a good choice and nice quality sausage and bacon. We would definitely go back.
Stayed 3 nights in Jul 2025

10/10 Excellent

Peter, NORWICH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely stay at the Charm Hotel. Very friendly receptionists who were more than happy to help with parking, bags, and any other issues. The room was big, comfy, and very clean. Could have done with two bottles of water in the room rather than one maybe, but I’m nit picking!! We would definitely come back when visiting Brighton, the location is brilliant and a short walk from all the best bits! Thank you for a great stay
Stayed 1 night in Jul 2025

8/10 Good

robert

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Great hotel - careful on parking

Great hotel, close to centre, parking is a problem as the local streets are very busy with a variety of different timing rules etc..
Stayed 1 night in Jul 2025

10/10 Excellent

Shaun

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Ye
Stayed 1 night in Jun 2025

10/10 Excellent

Graham

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Staff friendly. Excellent breakfast offered.
Stayed 3 nights in Jul 2025

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Naveed

Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Stayed 1 night in Mar 2025

10/10 Excellent

rohan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025