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The Charm Brighton Boutique Hotel and Spa

5.0 star property

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Photo gallery for The Charm Brighton Boutique Hotel and Spa

Outdoor spa tub
Family Suite Basement | Premium bedding, in-room safe, desk, iron/ironing board
Luxury Double with Seaview | Living area | Flat-screen TV
Outdoor spa tub
Outdoor spa tub

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Room service
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
20-21 New Steine, Brighton, England, BN21PD
  • SEA LIFE Brighton
    ‪5 min walk‬
  • Brighton Beach
    ‪5 min walk‬
  • Brighton Pier
    ‪6 min walk‬
  • London (LGW-Gatwick)
    ‪34 min drive‬

Room options

View all photos for King Suite Sea View with balcony

Premium bedding, in-room safe, desk, iron/ironing board

King Suite Sea View with balcony

  • 284.7 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Compact Double Room

Compact Double Room | Premium bedding, in-room safe, desk, iron/ironing board

Compact Double Room

  • 177.9 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Double Room

Luxury Double Room | Premium bedding, in-room safe, desk, iron/ironing board

Luxury Double Room

  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Family Attic Room

Luxury Family Attic Room | Premium bedding, in-room safe, desk, iron/ironing board

Luxury Family Attic Room

  • 236 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Luxury Double with Seaview

Premium bedding, in-room safe, desk, iron/ironing board

Luxury Double with Seaview

  • 226 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite Basement

Family Suite Basement | Premium bedding, in-room safe, desk, iron/ironing board

Family Suite Basement

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for King Suite Sea View

Flat-screen TV

King Suite Sea View

  • 301 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Maldron Hotel Brighton City Centre

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.6 out of 5, Wonderful, (312)
The price is $91
per night
$110 total
includes taxes & fees
Mar 20 - Mar 21
Maldron Hotel Brighton City Centre

About this property

The Charm Brighton Boutique Hotel and Spa

5-star B&B in Kemptown
This smoke-free bed & breakfast features a full-service spa, spa services, and a front-desk safe. WiFi in public areas is free. Change of towels is available on request.
The Charm Brighton Boutique Hotel and Spa offers 31 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Brighton bed & breakfast provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the bed & breakfast's full-service spa, The Charm Hot Tub. Services include massages. The spa is equipped with a hot tub. The spa is open daily.
The Charm Brighton Boutique Hotel and Spa features a full-service spa. Wireless Internet access is complimentary. This luxury bed & breakfast also offers spa services, room service (during limited hours), and a front-desk safe.

The Charm Brighton Boutique Hotel and Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 8 AM and 10 AM and on weekends between 8:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English, French, Hungarian, Italian, Polish, Romanian, Slovak, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 15 per day)
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee 8:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15 for adults and GBP 15 for children

Things to do

  • Full-service spa

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Full-service spa

  • Hot tub
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Thin carpet in room
  • Upper floors accessible by stairs only

More

  • 4 floors
  • Built in 1800
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: GBP 10.00

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30.00 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Hot tub fee: GBP 70 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 15 for adults and GBP 15 for children
  • Nearby parking fee: GBP 15 per day
  • Late check-out fee: GBP 10.00
  • Rollaway bed fee: GBP 30.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts major credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Charm B&B Brighton
Urban House Retreat Spa B&B
Urban House Retreat Spa B&B Brighton
The Charm Brighton Brighton
The Charm Brighton Boutique Hotel and Spa Brighton
The Charm Brighton Boutique Hotel and Spa Bed & breakfast

The Charm Brighton Boutique Hotel and Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 779 out of 1000 reviews
Rating 8 - Good. 158 out of 1000 reviews
Rating 6 - Okay. 39 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 7 out of 1000 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lovely Charm Hotel
Hotel and service was very good, friendly and helpful. Room was comfortable and a good size. Very good location for the Lanes, just a short walk. Only small criticism would be that it was a little noisy with the sound of water, must be where the water pipes were near our room. This would not put us off going again just maybe not in the basement, a higher room I am sure would have been quieter. Overall I would recommend this lovely hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with great and friendly staff. Lily was lovely. Great spot to be in. It's a 15 minute walk or a 5 minute cab ride to the lanes or Brighton Centre.
Stayed 1 night in Dec 2024

8/10 Good

Shelbie

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This was a great stay for me and my partner. Everything was lovely the only reason it not making 5 stars for me was because the shower didn’t seem to work that great but apart from that it was lovely hopefully that can get sorted.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasure
Excellent location, great staff. Just a good place in every respect. Slight gripe is that the bread used at breakfast is just rather poor … yes, it does matter … otherwise lovely.
Stayed 1 night in Dec 2024

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Asa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cozy nice hotel with friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Conor

Stayed 2 nights in Nov 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, make sure to check their website as it gives great, clear parking info thats not on booking sites. Lovely clean room, great shower, friendly check in staff, would recommend
Stayed 1 night in Nov 2024

10/10 Excellent

Man Yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel, breakfast is good
Stayed 1 night in Nov 2024

10/10 Excellent

Stacey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best night I’ve had in Brighton
The stay was wonderful. Everyone was very welcoming and even had the room ready before check in so we didn’t have to leave our bags in the lobby. I would highly recommend this hotel and look forward to another stay!
Stayed 1 night in Nov 2024

10/10 Excellent

Preeya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb customer service
The staff were incredibly accommodating, helpful, and polite. Complimentary cookies, water, and coffee were a thoughtful touch, made even better by a staff member encouraging us to indulge since they were free of charge. Breakfast was both filling and delicious. We rented the hot tub for one night, and it was a lovely treat—we never felt rushed or pressured. The staff went above and beyond to explain how the door worked after hours, as well as the details of breakfast and the hot tub rental. They even graciously offered to extend our stay by an additional 30 minutes free of charge.
Stayed 2 nights in Nov 2024

8/10 Good

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a lovely stay. Thanks for having us! :)
Had a really nice stay. The room was huge and out of the way which was nice. The floorboards upstairs were a bit noisy but it can't be helped. We has a nice private basement room and it was very modern. I feel they could leave more toilet roll and also restock the teabags every day but that's just me being fussy! Not worth any negativity :) Would definitely come back. Staff were lovely and very friendly too :)
Stayed 3 nights in Nov 2024

10/10 Excellent

Stanley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charm by name and charming by nature! Set in a quiet street with facing gardens, about 5 minutes walk from the pier and Old Steine. Plenty of buses nearby. Room was clean, comfortable and well appointed. Staf very pleasant, helpful and welcoming. We were here overnight and would be happy to stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Joanne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Dimitris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Much needed
Eduardo the night porter was extremely helpful and friendly. Beds were very comfortable and the room was clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Brighton
Such a wonderful find, and excellent service from Adam, Room very clean bed comfortable. great place to stay and very close to all amenities.
Stayed 1 night in Nov 2024

10/10 Excellent

herbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room and breakfast was great, and the staff went above and beyond!
Stayed 1 night in Nov 2024

10/10 Excellent

Ersin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice. It was my wife’s birthday and they surprised us with ballons 😍
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
Really nice hotel. Staff are friendly and the rooms are a good standard and comfortable. Location is also very good.
Stayed 1 night in Nov 2024

8/10 Good

Callum

Stayed 2 nights in Oct 2024

10/10 Excellent

JAGSIMRAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh and airy
Stayed 2 nights in Oct 2024

10/10 Excellent

Xing

Liked: Cleanliness, staff & service, property conditions & facilities
Better to have a policy like quiet after 11:00pm
Stayed 1 night in Nov 2024

10/10 Excellent

Antony

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice small comfortable hotel. Excellent breakfast and conveniently located near the Lanes and the Pier.
Stayed 1 night in Nov 2024