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The Charm Brighton Boutique Hotel and Spa

5.0 star property

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Photo gallery for The Charm Brighton Boutique Hotel and Spa

Outdoor spa tub
Exterior
Luxury Double with Seaview | Living area | Flat-screen TV
Family Suite Basement | 1 bedroom, premium bedding, in-room safe, desk
Daily buffet breakfast (GBP 15 per person)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Room service
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
20-21 New Steine, Brighton, England, BN21PD
  • Brighton Beach
    ‪1 min walk‬
  • Brighton Pier
    ‪6 min walk‬
  • Brighton Centre
    ‪15 min walk‬
  • London (LGW-Gatwick)
    ‪39 min drive‬

Room options

View all photos for King Suite Sea View with balcony

1 bedroom, premium bedding, in-room safe, desk

King Suite Sea View with balcony

9.6 out of 10
Exceptional
(10 reviews)
  • 284.7 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Compact Double Room

Compact Double Room | 1 bedroom, premium bedding, in-room safe, desk

Compact Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 177.9 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Double Room

Luxury Double Room | 1 bedroom, premium bedding, in-room safe, desk

Luxury Double Room

9.0 out of 10
Wonderful
(36 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Family Attic Room

Luxury Family Attic Room | 1 bedroom, premium bedding, in-room safe, desk

Luxury Family Attic Room

8.8 out of 10
Excellent
(8 reviews)
  • 236 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Luxury Double with Seaview

1 bedroom, premium bedding, in-room safe, desk

Luxury Double with Seaview

9.6 out of 10
Exceptional
(19 reviews)
  • 226 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite Basement

Family Suite Basement | 1 bedroom, premium bedding, in-room safe, desk

Family Suite Basement

7.4 out of 10
Good
(3 reviews)
  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for King Suite Sea View

Flat-screen TV

King Suite Sea View

9.8 out of 10
Exceptional
(13 reviews)
  • 301 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About this property

The Charm Brighton Boutique Hotel and Spa

5-star B&B in Kemptown
This smoke-free bed & breakfast features a full-service spa, spa services, and a front-desk safe. WiFi in public areas is free. Change of towels is available on request.
The Charm Brighton Boutique Hotel and Spa offers 31 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Brighton bed & breakfast provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the bed & breakfast's full-service spa. Services include massages. The spa is equipped with a hot tub. The spa is open daily.
The Charm Brighton Boutique Hotel and Spa features a full-service spa. Wireless Internet access is complimentary. This luxury bed & breakfast also offers spa services, room service (during limited hours), and a front-desk safe.

The Charm Brighton Boutique Hotel and Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 8 AM and 10 AM and on weekends between 8:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English, French, Hungarian, Italian, Polish, Romanian, Slovak, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 15 per day)
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee 8:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15 for adults and GBP 15 for children

Things to do

  • Full-service spa

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Full-service spa

  • Hot tub
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Thin carpet in room
  • Upper floors accessible by stairs only

More

  • 4 floors
  • Built in 1800
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: GBP 10.00

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30.00 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Hot tub fee: GBP 70 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 15 for adults and GBP 15 for children
  • Nearby parking fee: GBP 15 per day
  • Late check-out fee: GBP 10.00
  • Rollaway bed fee: GBP 30.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts major credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Charm B&B Brighton
Urban House Retreat Spa B&B
Urban House Retreat Spa B&B Brighton
The Charm Brighton Brighton
The Charm Brighton Boutique Hotel and Spa Brighton
The Charm Brighton Boutique Hotel and Spa Bed & breakfast

The Charm Brighton Boutique Hotel and Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 778 out of 1002 reviews
Rating 8 - Good. 160 out of 1002 reviews
Rating 6 - Okay. 41 out of 1002 reviews
Rating 4 - Poor. 16 out of 1002 reviews
Rating 2 - Terrible. 7 out of 1002 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

June

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely place not far from the beach and close to town. The breakfast was excellent tgere
Stayed 2 nights in Apr 2025

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique hotel. The room was immaculately and had everything needed forca comfortable stay. The breakfast fantastic with plenty of choice.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Andin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charm boutique hotel Brighton

We loved our stay at the Charm boutique hotel, the breakfasts were great and all the staff were friendly and helpful. The maids did a great job servicing the room. As we had already booked the best room with balcony as VIP guests we could not have an upgrade because we had booked the best room, so they left a bottle of prosecco in the room for us. My only gripe was the weather was lovely and to access our balcony we had to climb in and out of the window, as 68 year olds this was an issue, and the hotel could do with changing the bay windows with doors as they are in their sister hotel the Seascape. Apart from this I would thoroughly recommend this hotel.
Stayed 4 nights in Apr 2025

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a great hotel, always super helpful
Stayed 1 night in Apr 2025

10/10 Excellent

CLAIRE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with amazing staff - Tyrell was especially welcoming and helpful. Great location and facilities - can’t wait to return!
Stayed 1 night in Apr 2025

10/10 Excellent

alicia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay at The Charm Hotel, very clean, well presented comfortable bed and decent bedding. Highly recommend, will stay here again
Stayed 1 night in Apr 2025

8/10 Good

Darcie

Liked: Cleanliness, staff & service
I’ve o. The room we were in this time was very pokey, the blind let in lots of light and the bed wasn’t that comfortable.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, very friendly staff
Stayed 3 nights in Apr 2025

6/10 Okay

mrs j h

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spa hotel with no spa

Staff really pleasant and helpful however I went to this hotel to enjoy the spa and all the photos show a hot tub. The hotel does NOT have a spa there is a separate privately owned one next door where you can book and pay for everything additionally. There is a hot tub in the garden of the guest house bootable at £35 per hour per person. None of this is evident on their website. So no spa break. Parking is £15-£17.50 every 24 hours. So looking forward to my spa night away, was a major disappointment
Stayed 1 night in Mar 2025

8/10 Good

Vaishali

Liked: Cleanliness, staff & service, property conditions & facilities
Nice very good
Stayed 3 nights in Mar 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional hotel, cosy, friendly and very clean!

The Charm Boutique is so well situated and room 5 has a lovely sea view from the window seat. Central to the beach and town and a parking token for £15 can be purchased for parking anywhere in zone C. Room was cosy and incredibly clean smelling fresh with very comfortable bed. Breakfast was scrumptious with all choices and staff very attentive and couldn’t do enough. Big shout out to the exceptional warm greeting from Christine on Front of House who had exceptional customer service skills with a friendly, warm and professional welcome. She was amazing! Highly recommend this hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Nafia

Traveled with group

Much needed get away from everyday life!!

The reason of my visit was for a local music event, which wasn’t local to me! I booked to take a girlfriend away from it all, and went with recommendations on the event website. The Charm looked like it was everything I wanted in a “away from home” stay….. I have to say that it exceeded my expectations in every way!……. Needless to say that I will be returning again
Stayed 1 night in Mar 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, staff were great, very friendly and attentive and the breakfast was very good.
Stayed 1 night in Mar 2025

10/10 Excellent

Daniela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my husband always stay at the charm when we come to Brighton, we love this hotel! Breakfast and staff is always a 10/10!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Amara

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved my stay here. The room was lovely and had some nice touches with cookies and products in the bathroom. Breakfast was lovely and there was a good range of food. It was 2 minutes away from the beach so it was a beautiful choice of hotels to stay in
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delightful stay

Wonderful, charming hotel. Very comfortable and spacious bedroom. Bathroom spotlessly clean. Breakfast stunning with a great selection. Staff are all very polite & helpful. I stayed in the king suite and really enjoyed it.
Sea view from the room
Stayed 1 night in Mar 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Zixun

Stayed 1 night in Mar 2025

10/10 Excellent

Marcus

Stayed 1 night in Mar 2025

10/10 Excellent

JANE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Charm was perfect

We had a lovely stay at The Charm. Staff were super friendly and helpful. Room was very spacious, clean and had all the amenities you’d want. Bathroom was lovely and bright, with a huge bath tub. Ideally situated for Brighton and discovering the city.
Stayed 2 nights in Mar 2025

10/10 Excellent

Geoffrey

Stayed 2 nights in Feb 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Really great stay, comfortable, friendly staff super location
Stayed 2 nights in Feb 2025