Nova Highlands Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Nova Highlands Hotel

Property grounds
Family Suite | View from room
Family Suite | Living area | 32-inch flat-screen TV with satellite channels, TV
Penthouse | Minibar, soundproofing, iron/ironing board, free WiFi
Hallway

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Spa
  • 24/7 front desk
  • Laundry
  • Kitchen

Explore the area

Map
The Square, Jalan Aranda Nova, Brinchang, Pahang, 39100
  • Ee Feng Gu Bee Farm
    1 min walk
  • Cameron Highland Butterfly Farm
    2 min walk
  • The Sheep Sanctuary
    7 min walk
  • Ipoh (IPH-Sultan Azlan Shah)
    101 min drive

Room options

One Bedroom Suite Queen

  • Sleeps 2
  • 1 Queen Bed

3 Bedroom Apartment

  • 1053 sq ft
  • Mountain view
  • Sleeps 7
  • 6 Twin Beds

Two Bedroom Suite

  • 682 sq ft
  • Mountain view
  • Sleeps 5
  • 2 Queen Beds

Family Suite

  • 678 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

One Bedroom Suite Twin

  • Sleeps 2
  • 2 Twin Beds

Penthouse

  • 3463 sq ft
  • Sleeps 8
  • 2 King Beds and 4 Twin Beds

Penthouse

  • Sleeps 8
  • 1 Queen Bed, 2 Twin Beds, 1 King Bed and 1 Twin Bunk Bed

One Bedroom Suite

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

One Bedroom Twin Suite

  • Sleeps 2
  • 2 Twin Beds

Two Bedroom Suite

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Family Suite

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Three Bedroom Apartment

  • Sleeps 6
  • 6 Twin Beds

One Bedroom Queen Suite

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Nova Highlands Hotel

3-star Brinchang hotel connected to a shopping center, steps from Cameron Highland Butterfly Farm
A full-service spa, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a rooftop terrace, a coffee shop/cafe, and conference space.
Nova Highlands Hotel offers 246 accommodations with minibars and complimentary bottled water. Rooms open to balconies. Accommodations offer separate dining areas. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Brinchang hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with satellite channels. Additionally, rooms include shared/communal kitchens and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Nova Highlands Hotel features a full-service spa. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

5 meeting rooms are available. This family-friendly hotel also offers a rooftop terrace, barbecue grills, and an arcade/game room. Onsite self parking is complimentary.

Nova Highlands Hotel has designated areas for smoking.

Nova Highlands Hotel has a restaurant on site.
Room service is available.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Arcade/game room
  • Full-service spa
  • Playground
  • Shopping mall

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Playground
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Rooftop terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • Elevator

More

  • 2 buildings
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Minibar
  • Refrigerator
  • Room service
  • Separate dining area
  • Shared kitchen access

More

  • Ceiling fan
  • Iron/ironing board on request
  • Living room
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 100 per accommodation, per stay
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Nova Highlands Resort Brinchang
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Nova Highlands Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 66 out of 332 reviews" "
Rating 8 - Good. 119 out of 332 reviews" "
Rating 6 - Okay. 68 out of 332 reviews" "
Rating 4 - Poor. 49 out of 332 reviews" "
Rating 2 - Terrible. 30 out of 332 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Mani

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Room was spacious. Toilet and beds were clean. Room service was extremely poor. Didn’t change and clean up the room even after we called them. Charged us for extra pillows!
Stayed 3 nights in Jun 2024

6/10 Okay

Sherin

Stayed 1 night in Apr 2024

10/10 Excellent

Mohammad sharill affindy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Terbaik untuk 6 org. Gumah 3 bilik 2 bilik air.
Stayed 2 nights in Feb 2024

4/10 Poor

Yong Wei

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is
Stayed 2 nights in Dec 2023

8/10 Good

DASON

Traveled with group
Liked: Cleanliness, staff & service, amenities
There’s smelly on the corridor and the parking is annoying because of every distance to redeem the parking. Overall everything is fine. Thank you
Stayed 2 nights in Sep 2023

8/10 Good

Man Ling

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Bit old building, not enough ventilation
Check in and the room is located in different building Free parking but you have to walk back to main building Room is okay but air is not enough ventilation as they only have one fan in living area, inside room would be bit hot overnight
Stayed 1 night in Jul 2023

8/10 Good

Elfie

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and walking distance to food stall and restaurant.
Stayed 1 night in Jul 2023

4/10 Poor

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Well kept interior. Very bad maintenance exterior
Upon arrival u will feel it’s an abandoned building. No maintenance on exterior and common area. Only inside the unit is nice and clean. Hollow vibes when walking down the floor to find our units. The top floor is only for viewing or smoking corners. Nice view since it’s at the peak. Good place for big group gathering. Not recommended for family with young kids
Stayed 1 night in Jun 2023

10/10 Excellent

Tet Vui

Stayed 1 night in May 2022

4/10 Poor

SENG CHIN

Stayed 1 night in May 2022

6/10 Okay

In Chen

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Room card was deactivated too early at 11:35am causing inconveniences.
Stayed 1 night in Apr 2022

6/10 Okay

Lee Ying

Stayed 2 nights in Apr 2022

10/10 Excellent

Aimy

Stayed 1 night in Mar 2022

6/10 Okay

Aishah

Stayed 2 nights in Feb 2022

6/10 Okay

Verified traveler

Traveled with partner
Room was spacious and the view is good facing some parts of the mountain. However, the building, room and furnishings feels a bit tired and old. The toilet floor has a slimy feel to it when wet.
Stayed 1 night in Dec 2020

2/10 Terrible

nazim

Traveled with family
Disliked: Cleanliness, room comfort
check in late..promise 3pm..i get my room at 6pm++....room so smelly..no towel no mineral water...spoil my family holiday..never consent about covid 19 issue..
Stayed 1 night in Jun 2020

4/10 Poor

lisa

Disliked: Staff & service
Stayed 3 nights in Mar 2020

6/10 Okay

Teoh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Lydia, Singapore

Traveled with group
Liked: Cleanliness
Large and spacious, but furniture was a little dated.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Location is superb, with rose park and bee farm just next to this hotel. Hotel staff very helpful, i loss my charger in the restaurant the staff help to search it and returns back to me.
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness
Fleas on pillow
Fleas on pillow
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveler

Stayed 2 nights in Dec 2019

4/10 Poor

Ahmad Fathil

Stayed 1 night in Dec 2019

6/10 Okay

YONG BOON

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Hot Water tap not working well, bath half way hot water running out.
Stayed 3 nights in Dec 2019

4/10 Poor

Tan

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The shopping mall was OK. The hallway to room quite dirty. The room smell strong on urine. Even the rooms blanket.
Stayed 1 night in Dec 2019