4/10 Poor
Janet
Sep 1, 2024
Liked: Cleanliness, room comfort
Disliked: Amenities
Parking is the main reason for a lack of satisfaction. I selected the Adina as they offered valet parking. I corresponded regarding mobility issues and was assured parking would be available. The night before our trip i was emailed regarding “no valet parking” with a link to nearby parking. Unfortunately due to an event in the city there was no parking to be found before 6pm and quite a lot of stress was had in attempt to find anywhere to park at all. We wasted hours not being able to access our room in sweltering conditions. I travel a lot and stay in many hotels - the lack of parking coupled with the price of our room really wasn’t acceptable. After recent knee surgery, lugging my bags a block and a half up a steep incline to the hotel was not an inconvenience I appreciated.
Janet
Stayed 1 night in Aug 2024