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Hamilton Brisbane Airport Hotel

3.5 star property

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Photo gallery for Hamilton Brisbane Airport Hotel

Outdoor pool
Dinner served
Reception
Front of property
Deluxe Triple Room | Soundproofing, iron/ironing board, free WiFi, bed sheets

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Parking available
  • Laundry
  • Parking included
  • Air conditioning

Explore the area

Map
560 Kingsford Smith Drive, Hamilton, QLD, 4007
  • Portside Wharf
    ‪3 min walk‬
  • Brisbane Showgrounds
    ‪6 min drive‬
  • Suncorp Stadium
    ‪9 min drive‬
  • Brisbane, QLD (BNE)
    ‪9 min drive‬

Room options

View all photos for Deluxe Triple Room

Deluxe Triple Room | Soundproofing, iron/ironing board, free WiFi, bed sheets

Deluxe Triple Room

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Soundproofing, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Soundproofing, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Triple Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Superior Triple Room

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Deluxe Queen Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Deluxe Queen Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Double Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Superior Queen Room

  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Standard Family

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About this property

Hamilton Brisbane Airport Hotel

3.5-star motel in Hamilton
Along with an outdoor pool, this motel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, express check-in, and express check-out are onsite. Weekly housekeeping is available.
Hamilton Brisbane Airport Hotel offers 42 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. 50-inch LED televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. This Brisbane motel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the motel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The motel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Art Deco motel also offers an outdoor pool, a terrace, and a vending machine. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hamilton Brisbane Airport Hotel has designated areas for smoking.

Alloggio Licenced Rest - This restaurant serves dinner only.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Covered extended parking on site (AUD 50 per week)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking (max 4 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Alloggio Licenced Rest

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)
  • Multilingual staff

Outdoors

  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1970
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch LED TV with digital channels

Food and drink

  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 AM
Early check-in subject to availability
Early check-in fee: AUD 65
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 65.00
Express check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered extended parking fee: AUD 50 per week
  • Early check-in fee: AUD 65 (subject to availability)
  • Late check-out fee: AUD 65.00 (subject to availability)
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Airport Hacienda Motel Hamilton
Airport Hacienda Best Western Motel
Airport Hacienda Hamilton
Airport Hacienda Motel Best Western
Best Western Airport Hacienda
Best Western Airport Hacienda Motel
Best Western Hacienda Motel
Hacienda Airport
Motel Hacienda
Best Western Airport Hacienda Hotel Brisbane
Best Western Airport Hacienda Motel Hamilton
Best Western Airport Hacienda Hamilton
Airport Hacienda Motel
Hamilton Brisbane Hamilton
Alloggio Hamilton Brisbane Airport
Hamilton Brisbane Airport Hotel Motel
Hamilton Brisbane Airport Hotel Hamilton
Hamilton Brisbane Airport Hotel Motel Hamilton

Hamilton Brisbane Airport Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 144 out of 1016 reviews
Rating 8 - Good. 296 out of 1016 reviews
Rating 6 - Okay. 239 out of 1016 reviews
Rating 4 - Poor. 176 out of 1016 reviews
Rating 2 - Terrible. 161 out of 1016 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Tevita

Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Overall, it was okay👌

The place was good overall if only they can provide microwave to be used by guest to reheat take away food, that would be lovely.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kylista S

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Dec 2024

10/10 Excellent

Kez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable, just need microwave that's all.. a part from that.. excellent
Stayed 7 nights in Apr 2025

8/10 Good

Susan

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Old but clean. Shower curtain was a bit short. The mixer/tap in the bathroom sink was very hard to turn, especially for kids & adult with arthritis. I slipped on the staircase, I know there was a warning.
Stayed 1 night in Apr 2025

10/10 Excellent

Krystle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay
Stayed 1 night in Apr 2025

2/10 Terrible

Mothi

Disliked: Cleanliness, staff & service, property conditions & facilities
This is a very horrible place to stay. There is no front desk person available at the property. Didn't have good feeling seeing the hotel. After going there I had to call the number on the door to see the room. The room door has digital lock outside but no latch or anything to lock from inside. I felt very unsafe. I am a frequent traveler and I have never seen any hotel like this. In the online booking its put as Hamilton Brisbane Airport Hotel but its not a hotel, it's a Motel. When I complained about the room door safety issues with the property manager Melanie, she was very rude. Refused to cancel my booking. I had booked the hotel for 2 nights. I didnt feel safe so booked another hotel in the city. I told her to cancel my booking and keep one day staying charges and return the second day amount as cancelation is allowed 24 hrs before checking, but she refused to return. She sent an email saying its a motel and there is no requirement to have any latch or lock on the inside door. It was my last minute booking and I was looking for hotel near to airport as I had to take an early morning flight and all the good hotels near the airport were already booked. When its a motel why they have put hotel in the name. Beware of this place. I am not sure how they can name a motel as Hamilton Brisbane Airport Hotel.
Stayed 2 nights in Apr 2025

6/10 Okay

MARJORIE

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I guess for the price we paid was ok but needs alot of maintenance in bathroom walldrove and licking toilet
Stayed 3 nights in Apr 2025

4/10 Poor

Deryck

Stayed 1 night in Mar 2025

4/10 Poor

Deryck

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
No lifts were advised that we know of carrying heavy bags to floor 2 is totally inconvenient. lighting poor can hardly read a news paper where they position tables. Not enough power points for charging, no face washers & hand towels no cutlery, coffee & tea facilities ok. Advertised as A ok but miss the important leave out stuff? Rooms have poor make up in other words not inviting to stay. There is an outside toilet but they don’t tell you it’s there is people coming early when we were there very unhappy about knowing info ref toilets or baggage storage so much for online booking no service to be seen, only 2 outside seats both rain affected areas next week changed to under cover ????!!!! We wonder why. Emails to ask you to request to pay an early fee or late fee checkouts WHY. when the customer has come off a busy schedule and get asked to pay more to check in an hour or two early and climb stairs? We will not be paying the ridiculous cost of no service at this hotel ever again and will be telling everyone we know how no service works the owners should be disgusted with the reviews - we will wait and see what they do, please feel free to ring us you have our number to discuss how people make money?
Stayed 1 night in Apr 2025

8/10 Good

Ellen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didnt like tge check in process
Stayed 1 night in Apr 2025

8/10 Good

Cathie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Tevita

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Cecelia

Business traveler, Traveled with family
Liked: Cleanliness
I requested a toaster for our and it didn’t come. Curtains facing main road were too light so it let the sun in from 5am onwards. Might be good to get blackout curtains which may also help with traffic noise.
Stayed 5 nights in Feb 2025

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Try somewhere else I will never stay there

Would advise that this property is the worst place I have stayed at. I had good communication with the motel until I arrived. I was not sent the code or room number when I arrived after the notified check-in time. I tried to ring the number provided twice and had to wait in the heat of the carpark for over 45 minutes. Room aircon was on 25 and tape was holding the batteries in place. When someone finally returned my call I had rescanned the QR code on the reception window with only house keeping staff on the site. Really uncomfortable bed and water damage to the wardrobe door and rust on base of fridge.
Stayed 2 nights in Mar 2025

6/10 Okay

Carol

Traveled with partner
Liked: Cleanliness, staff & service
After a long day travelling, the property was easy to find, the bed was comfortable but if they say this is renovated, the job is only partly done. We only had 1 window that opened plus the heatpump. It had new light fittings etc but you can see the old. The shower was lovely except for the shower edging to stop water spreading. As retired renovators this is a poor job.
Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Stayed 1 night in Mar 2025

2/10 Terrible

Fiona

Disliked: Staff & service
Poor customer service experienced by myself and my family. We had booked ages ago for 1 night stay ( non refundable room). Turns out a cyclone happened the day of our stay and our flights were only cancelled the day before we were due to stay (given the uncertanty of the cyclone and frequent change in direction, speed etc). We understand we were booked in a non refundable room, we were simply wanting to be moved dates given our flight was cancelled due to the weather events and rescheduled for 2 days later. I emailed the hotel (with no reply back) the day my flight was cancelled to ask to be moved to another night as our flights had been rebooked for 2 days later. My booking agency also contacted the hotel on my behalf. The hotel staff have been very difficult to deal with, refusing to move my stay to another night (even a week day which is usually cheaper than a weekend stay and there was availability!). We were even happy to pay the same higher amount even though it was advertised cheaper for the week night. They also refused to refund us any part of the fee. Hotel staff have not been accommodating in regard to there being a cyclone and weather event out of my control. Very poor customer service.

10/10 Excellent

Martin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sorry too busy to leave long reviews.
Stayed 10 nights in Mar 2025

8/10 Good

Anthony

Stayed 1 night in Mar 2025

10/10 Excellent

Bradley

Stayed 1 night in Mar 2025

8/10 Good

Brett

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Daniel

Traveled with group
Disliked: Property conditions & facilities
Photos online of accommodation are 'generous' ... room looked extremely tired, occasional chair in room had loose legs, chair nearly collapsed first time guest sat in it. Price point, and nearby conveniences are honestly the only real saving grace in this instance.
Stayed 3 nights in Mar 2025

8/10 Good

Garry

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Karen

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025