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Crystalbrook Vincent

4.5 star property

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Photo gallery for Crystalbrook Vincent

Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, sun loungers
River | View from room
Nature Wall | Garden view
City view from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • 24/7 front desk
  • Gym

Explore the area

Map
5 Boundary Street, Brisbane, QLD, 4000
  • Howard Smith Wharves
    ‪1 min walk‬
  • Story Bridge
    ‪6 min walk‬
  • Waterfront Brisbane
    ‪11 min walk‬
  • Brisbane, QLD (BNE)
    ‪23 min drive‬

Room options

View all photos for Promenade Master

Promenade Master | Premium bedding, minibar, in-room safe, desk

Promenade Master

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for River Master

View from room

River Master

  • 538 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for River Master Balcony

River Master Balcony | Living area | Smart TV, pay movies

River Master Balcony

  • 753 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Nature Wall

Nature Wall | Premium bedding, minibar, in-room safe, desk

Nature Wall

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Promenade

Promenade | View from room

Promenade

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for River

River | Premium bedding, minibar, in-room safe, desk

River

  • 441 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

Similar properties

Pool

Ovolo The Valley Brisbane

Pool
Pet friendly
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (1002)
The price is $237
per night
$261 total
includes taxes & fees
Feb 17 - Feb 18
Ovolo The Valley Brisbane

About this property

Crystalbrook Vincent

4.5-star Brisbane hotel, connected to a shopping center in Brisbane Central Business District
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Crystalbrook Vincent offers 166 accommodations with minibars and espresso makers. Beds feature premium bedding. A pillow menu is available. Smart televisions come with pay movies. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a 24-hour fitness center, and complimentary bicycles.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

In addition to an outdoor pool, Crystalbrook Vincent provides a 24-hour fitness center and complimentary bicycles. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Event facilities measuring 425 square feet (39 square meters) include conference space. This luxury hotel also offers a rooftop terrace, tour/ticket assistance, and concierge services.

Crystalbrook Vincent is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Polpetta - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Fiume Rooftop Bar - This rooftop bar serves light fare only. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking for AUD 40 per night; reservations required; discounts available
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 15 to 38 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Fiume Rooftop Bar
  • Polpetta

Things to do

  • 24-hour gym
  • Art gallery
  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • Art supplies
  • Fenced pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 425 square feet of conference space

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • Smart TV

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 3.35 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
12 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50.0 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 15 to 38 per person
  • Nearby parking fee: AUD 40 per night (3 ft away)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 3.35 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crystalbrook Vincent (formerly The Fantauzzo)
Art Series The Fantauzzo
Crystalbrook Vincent Hotel
Crystalbrook Vincent Brisbane
Crystalbrook Vincent Hotel Brisbane
Crystalbrook Vincent (formerly The Fantauzzo)

Crystalbrook Vincent Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 420 out of 594 reviews
Rating 8 - Good. 107 out of 594 reviews
Rating 6 - Okay. 36 out of 594 reviews
Rating 4 - Poor. 19 out of 594 reviews
Rating 2 - Terrible. 12 out of 594 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Channa, ROSEBERY

Stayed 2 nights in Sep 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Olenka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location beautiful views and atmosphere
Stayed 1 night in Oct 2024

10/10 Excellent

Sean

Business traveler
Fhb
Stayed 1 night in Oct 2024

10/10 Excellent

Kay

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Iconic
Fantastic place to stay as so close to everything - beautiful hotel and art
Stayed 4 nights in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Annette

Good overall
Lovely room and comfortable bed. There is a bit of noise from the restaurants and bars opposite, not enough to stop me sleeping but a light sleep might find it more difficult. Quite expensive.
Stayed 1 night in Oct 2024

10/10 Excellent

Brendon

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 1 night in Oct 2024

8/10 Good

Hayley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room with great facilities and location but the promenade rooms are noisy on level 1 with Felons/Mr Percival right across the road. In the morning noise from delivery trucks early on. Poor sound proofing from hotel hall with sound travelling in to room from other guests/doors etc very easily.
Stayed 1 night in Oct 2024

10/10 Excellent

Rodney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous place to stay with excellent facilities and superb location right on the Brisbane river
Stayed 2 nights in Oct 2024

10/10 Excellent

Nicola

Stayed 1 night in Sep 2024

10/10 Excellent

Amanda

Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Bike to hire available and great location
Stayed 1 night in Oct 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night only - wish it was more!😃
We only stayed one night, so didn't get to use the facilities like the gym or pool. However, interaction with staff was lovely and pleasant. Room was fantastic and spacious. Loved the location as it was close to the city cat ( went to the powerhouse) and Felons. I also saw that they have bikes that you can use while you stay, however, we didn't use as we walked or got the city cat. Great stay. Will definitely stay again. Perfect location.
Stayed 1 night in Oct 2024

6/10 Okay

Frank

Traveled with partner
Liked: Cleanliness
Close to Howard's Wharf. Very busy and crowded more a young persons area.
Stayed 2 nights in Oct 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and love the dećor
Stayed 2 nights in Oct 2024

10/10 Excellent

Tara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was beautiful and it is in a great location
Stayed 1 night in Oct 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply wonderful
Stayed 1 night in Sep 2024

10/10 Excellent

Cristy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
A super modern hotel in a fabulous area an easy walk along the river for numerous dining options or into the CBD. Bikes available and a nice roof bar (which unfortunately wasn’t open) and small pool area with a fabulous view.
Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staycation in Brisbane. Loved every minute. Pool temperature was perfect. Rooms were modern, clean and comfortable. Great choice of restaurants around. Lovely areas to walk and bonus bikes to ride.
Stayed 1 night in Oct 2024

10/10 Excellent

Renee

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel located in the best area within Brisbane
Stayed 3 nights in Oct 2024

8/10 Good

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel overall, my only issue was there was no availability to watch anything other than free to air TV, I was looking forward to watching a movie.
Stayed 2 nights in Sep 2024