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Crystalbrook Vincent

4.5 star property

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Photo gallery for Crystalbrook Vincent

Outdoor pool, open 6:00 AM to 9:00 PM, pool umbrellas, sun loungers
Daily cooked-to-order breakfast for a fee
Exterior
Nature Wall | Garden view
River | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • Pool
  • 24/7 front desk
  • Gym
$164
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
5 Boundary Street, Brisbane, QLD, 4000
  • Howard Smith Wharves
    ‪1 min walk‬
  • Brisbane Showgrounds
    ‪15 min walk‬
  • Suncorp Stadium
    ‪3 min drive‬
  • Brisbane, QLD (BNE)
    ‪15 min drive‬

Room options

View all photos for Promenade Master

Promenade Master | Premium bedding, minibar, in-room safe, desk

Promenade Master

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for River Master

View from room

River Master

8.0 out of 10
Very good
(3 reviews)
  • 538 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for River Master Balcony

River Master Balcony | Living area | Smart TV, pay movies

River Master Balcony

  • 753 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Nature Wall

Nature Wall | Premium bedding, minibar, in-room safe, desk

Nature Wall

9.4 out of 10
Exceptional
(31 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Promenade

Promenade | View from room

Promenade

8.0 out of 10
Very good
(11 reviews)
  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for River

River | Premium bedding, minibar, in-room safe, desk

River

9.6 out of 10
Exceptional
(13 reviews)
  • 441 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

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About this property

Crystalbrook Vincent

4.5-star hotel in Brisbane Central Business District
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Crystalbrook Vincent offers 166 accommodations with minibars and espresso makers. Beds feature premium bedding. A pillow menu is available. Smart televisions come with pay movies. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a 24-hour fitness center, and complimentary bicycles.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

In addition to an outdoor pool, Crystalbrook Vincent provides a 24-hour fitness center and complimentary bicycles. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Event facilities measuring 431 square feet (40 square meters) include conference space. This luxury hotel also offers a rooftop terrace, tour/ticket assistance, and concierge services. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Crystalbrook Vincent is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Polpetta - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Fiume Rooftop Bar - This rooftop bar serves light fare only. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured self parking on site (AUD 50 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 15 to 38 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Fiume Rooftop Bar
  • Polpetta

Things to do

  • 24-hour gym
  • Art gallery
  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • Art supplies
  • Fenced pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 431 square feet of conference space

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • Smart TV

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 3.35 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
12 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50.0 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 15 to 38 per person
  • Secured self parking fee: AUD 50 per night (in/out privileges)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 3.35 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crystalbrook Vincent (formerly The Fantauzzo)
Art Series The Fantauzzo
Crystalbrook Vincent Hotel
Crystalbrook Vincent Brisbane
Crystalbrook Vincent Hotel Brisbane
Crystalbrook Vincent (formerly The Fantauzzo)

Crystalbrook Vincent Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 489 out of 677 reviews
Rating 8 - Good. 116 out of 677 reviews
Rating 6 - Okay. 39 out of 677 reviews
Rating 4 - Poor. 20 out of 677 reviews
Rating 2 - Terrible. 13 out of 677 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dr. Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Very stylish art hotel with super helpful staff.
Stayed 2 nights in May 2025

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great location and amazing rooms. Staff were very helpful and we will be back.
Stayed 3 nights in May 2025

10/10 Excellent

Lauren

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous location. Beautiful big rooms. Wouldn’t stay anywhere else
Stayed 2 nights in May 2025

10/10 Excellent

Kate

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the art deco theme
Stayed 1 night in May 2025

10/10 Excellent

Carissa, Narangba

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and rooms are clean and
Stayed 1 night in May 2025

8/10 Good

Heidi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Soft bed

Beds are a bit too soft, I won't be able to stay for longer than one night; otherwise everything was very good.
Stayed 1 night in May 2025

10/10 Excellent

Joanne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property we will return
Stayed 3 nights in Apr 2025

10/10 Excellent

Stefanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a special occasion and staff kindly looked after us. Super quiet room even though we faced Felons directly and there was a busy event on. Small pool but quiet when we went, great view!
Stayed 2 nights in Apr 2025

10/10 Excellent

Neil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it and will definitely be back.
Stayed 1 night in May 2025

10/10 Excellent

Peter

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 3 nights in May 2025

10/10 Excellent

TETSUJI, Harrison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location with spectacular views of city, bridge and the river! Friendly staff made our stay very enjoyable.
Stayed 2 nights in May 2025

10/10 Excellent

Kate

Stayed 1 night in Apr 2025

10/10 Excellent

Joshua

Stayed 1 night in Apr 2025

10/10 Excellent

Emory

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Located in a beautiful waterfront area with numerous views, shops and restaurants along a riverfront devoid of vehicles.
Stayed 2 nights in Apr 2025

10/10 Excellent

Corinne

Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Easy parking
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stylish, fantastic art everywhere.Loved it
Stayed 1 night in Apr 2025

10/10 Excellent

Amira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location. If you want to be left alone in glamorous digs by the river, this place is it. They even upgraded me! The pool is lovely. Food options to your room are amazing. Only wish you could get meals/snacks at the pool. Otherwise, simply outstanding. Love all the art by Vincent Fantauzzo!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Christina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the pool and view was great, different to see the story bridge from different angles.
Stayed 1 night in Apr 2025

10/10 Excellent

Gary, Santa Barbara

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved pool/Fiume. Need concierge.
Stayed 5 nights in Apr 2025

10/10 Excellent

marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun stay with flair

Have wanted to stay here for several years and finally managed a city getaway. It did not disappoint. Stylish, fun and attention to detail.
Stayed 1 night in Apr 2025

8/10 Good

Charli

Liked: Cleanliness, staff & service, property conditions & facilities
It was a birthday stay..hoped for a nicer view and mayb rather rhan a free drink at rhe bar something more personal even a drink on a tray in my room would have been a nice touch
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideally located below the Story Bridge, this gem of a hotel is wonderful for a short stay in Brisbane. We had a fantastic view of the Bridge and the City from our room and it is in easy walking distance of restaurants and the ferry stops. The room was large; the bed extremely comfortable and the shower was fantastic although the glass screen between the bedroom and the bathroom was unusual!! There is a curtain if you want some privacy. A great find set away from The bustle of the city
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrew

Stayed 2 nights in Apr 2025