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Crystalbrook Vincent

4.5 star property

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Photo gallery for Crystalbrook Vincent

Outdoor pool, open 6:00 AM to 9:00 PM, pool umbrellas, sun loungers
River | View from room
Reception
Nature Wall | Garden view
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • 24/7 front desk
  • Gym

Explore the area

Map
5 Boundary Street, Brisbane, QLD, 4000
  • Howard Smith Wharves
    ‪1 min walk‬
  • Brisbane Showgrounds
    ‪15 min walk‬
  • Royal Brisbane & Women's Hospital
    ‪19 min walk‬
  • Brisbane, QLD (BNE)
    ‪15 min drive‬

Room options

View all photos for Promenade Master

Promenade Master | 1 bedroom, premium bedding, minibar, in-room safe

Promenade Master

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for River Master

View from room

River Master

8.0 out of 10
Very good
(3 reviews)
  • 538 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for River Master Balcony

River Master Balcony | Living area | Smart TV, pay movies

River Master Balcony

  • 753 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Nature Wall

Nature Wall | 1 bedroom, premium bedding, minibar, in-room safe

Nature Wall

9.4 out of 10
Exceptional
(28 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Promenade

Promenade | View from room

Promenade

8.0 out of 10
Very good
(11 reviews)
  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for River

River | 1 bedroom, premium bedding, minibar, in-room safe

River

9.8 out of 10
Exceptional
(10 reviews)
  • 441 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

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About this property

Crystalbrook Vincent

4.5-star hotel in Brisbane Central Business District
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Crystalbrook Vincent offers 166 accommodations with minibars and espresso makers. Beds feature premium bedding. A pillow menu is available. Smart televisions come with pay movies. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a 24-hour fitness center, and complimentary bicycles.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

In addition to an outdoor pool, Crystalbrook Vincent provides a 24-hour fitness center and complimentary bicycles. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

3 meeting rooms are available. This luxury hotel also offers a rooftop terrace, tour/ticket assistance, and concierge services. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Crystalbrook Vincent is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Polpetta - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Fiume Rooftop Bar - This rooftop bar serves light fare only. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured self parking on site (AUD 50 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 15 to 38 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Fiume Rooftop Bar
  • Polpetta

Things to do

  • 24-hour gym
  • Art gallery
  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • Art supplies
  • Fenced pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Conference space

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • Smart TV

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 3.35 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
12 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50.0 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 15 to 38 per person
  • Secured self parking fee: AUD 50 per night (in/out privileges)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 3.35 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crystalbrook Vincent (formerly The Fantauzzo)
Art Series The Fantauzzo
Crystalbrook Vincent Hotel
Crystalbrook Vincent Brisbane
Crystalbrook Vincent Hotel Brisbane
Crystalbrook Vincent (formerly The Fantauzzo)

Crystalbrook Vincent Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 476 out of 660 reviews
Rating 8 - Good. 113 out of 660 reviews
Rating 6 - Okay. 39 out of 660 reviews
Rating 4 - Poor. 20 out of 660 reviews
Rating 2 - Terrible. 12 out of 660 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Stayed 2 nights in Apr 2025

10/10 Excellent

michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything
Stayed 2 nights in Apr 2025

10/10 Excellent

Johanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel in a terrific location. Room was nice, spacious, and had a great view. Rooftop bar was fun. Crowd below was noisy on a Friday night. Front desk staff polite and helpful. Only trouble was with the shower - the type you can’t turn on without being under the flow of water, and we were never able to figure out how to divert flow to the hand shower. Overall a good stay though.
Stayed 1 night in Apr 2025

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😉
Stayed 1 night in Apr 2025

10/10 Excellent

Rajee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a beautiful part of Brisbane and enjoyed the lovely art at the hotel. Very stylish and great customer service.
Stayed 1 night in Mar 2025

10/10 Excellent

Rob

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a very enjoyable stay Thank you
Stayed 1 night in Mar 2025

10/10 Excellent

Alison

Stayed 1 night in Feb 2025

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great city views and location

Such a great location and wonderful hotel.
Stayed 1 night in Mar 2025

8/10 Good

Jeremy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
While it may visually not be well seen the Crystalbrook Vincent is in a perfect location, dining options are a mere few steps out the front door and the views of the river are beautiful. The room was functionally designed and so comfortable, every area was clean and well thought out. Despite being under the bridge there was zero noise my entire stay and all staff were kind and friendly. It is a perfect nights stay for a weekend away or for appointments in the city. It will be my go to hotel now for Brisbane stays.
Stayed 2 nights in Mar 2025

10/10 Excellent

Shane

Stayed 1 night in Mar 2025

10/10 Excellent

Trudy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, exceptional experience all round.
Stayed 1 night in Mar 2025

10/10 Excellent

Matthew

Stayed 1 night in Feb 2025

10/10 Excellent

Francine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely overnight trip

Cool hotel in a unique location
Stayed 1 night in Feb 2025

6/10 Okay

Elizabeth

Liked: Cleanliness
Stayed 1 night in Feb 2025

6/10 Okay

Kieran

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The whole area is owned by a billionaire and setup to ensnare travellers. There is no food options whatsoever for a single traveller at the rooftop restaurant and room service is severly limited.
Stayed 1 night in Feb 2025

10/10 Excellent

Nacion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic riverside property amazing views with the best restaurants at your doorstep
Stayed 1 night in Feb 2025

10/10 Excellent

Owen

Stayed 1 night in Feb 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Ira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Wonderful in every way!
Stayed 2 nights in Feb 2025

4/10 Poor

Jo Anne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couldn't recommend enough

We chose this hotel for our first time in Australia and couldn't have been happier with the choice. Wasn't the smoothest trip from the UK but turning up here made it worth it. Staff were excellent and nothing we asked was a problem. Both the hotel and other facilities were clean and well maintained. When we next visit Auz there will be no question about returning here.
Stayed 8 nights in Dec 2024