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Best Western Plus North Lakes Hotel

4.0 star property

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Photo gallery for Best Western Plus North Lakes Hotel

Terrace/patio
Fridge, coffee/tea maker, electric kettle
Breakfast, lunch and dinner served
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Laundry
$144
includes taxes & fees
Dec 28 - Dec 29

Explore the area

View in a map
22 Lakefield Drive, North Lakes, QLD, 4509
  • Place, Westfield North Lakes
    ‪5 min walk‬
  • Place, WF Roberts Reserve
    ‪3 min drive‬
  • Place, North Lakes Resort Golf Club
    ‪6 min drive‬
  • Airport, Brisbane, QLD (BNE)
    ‪30 min drive‬

Room options

View all photos for Executive Room, 1 King Bed, Balcony, Lake View

Executive Room, 1 King Bed, Balcony, Lake View | Lake view

Executive Room, 1 King Bed, Balcony, Lake View

9.6 out of 10
Exceptional
(28 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds, Accessible, Non Smoking

Executive Room, 2 Twin Beds, Accessible, Non Smoking | Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Twin Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Executive Lake View Room With Balcony

Premium bedding, minibar, in-room safe, desk

Executive Lake View Room With Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Executive Suite With Balcony And Lake View

Living area | 42-inch TV with digital channels

Executive Suite With Balcony And Lake View

  • Sleeps 2

View all photos for Accessible Twin Room

Bathroom | Shower, free toiletries, hair dryer, towels

Accessible Twin Room

  • Sleeps 2

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(36 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 1 King Bed, Non Smoking, Balcony

Deluxe Apartment, 1 King Bed, Non Smoking, Balcony | Premium bedding, minibar, in-room safe, desk

Deluxe Apartment, 1 King Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(3 reviews)
  • 484 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Apartment, Multiple Beds, Non Smoking, Balcony

Premium bedding, minibar, in-room safe, desk

Superior Apartment, Multiple Beds, Non Smoking, Balcony

  • 689 sq ft
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Apartment, Multiple Beds, Non Smoking, Balcony

Premium bedding, minibar, in-room safe, desk

Deluxe Apartment, Multiple Beds, Non Smoking, Balcony

  • 676 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Apartment, 1 King Bed, Accessible, Balcony

Standard Apartment, 1 King Bed, Accessible, Balcony | Premium bedding, minibar, in-room safe, desk

Standard Apartment, 1 King Bed, Accessible, Balcony

  • 498 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Balcony, Garden View

In-room dining

Deluxe Suite, 1 King Bed, Balcony, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Balcony, Lake View

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed, Balcony, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • Sleeps 2
  • 1 King Bed

Mobility Accessible One Bedroom King Apartment Roll In Shower And Balcony

  • Sleeps 2

View all photos for Superior Two Bedroom Two King Apartment

Premium bedding, minibar, in-room safe, desk

Superior Two Bedroom Two King Apartment

  • Sleeps 4

Deluxe Two Bedroom Two King Apartment With Balcony

  • Sleeps 4

Deluxe One Bedroom King Apartment with balcony

  • Sleeps 2

Deluxe King Suite with Balcony and Garden View

  • Sleeps 2

Deluxe Room With Lake View

  • Sleeps 2

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About this property

Best Western Plus North Lakes Hotel

4-star North Lakes hotel with restaurant
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a coffee shop/cafe, and conference space. Housekeeping is available on request.
Best Western Plus North Lakes Hotel offers 81 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies. Beds feature premium bedding. Digital television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This North Lakes hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This business-friendly hotel also offers an outdoor pool, a terrace, and a vending machine. Complimentary self parking is available on site, along with a car charging station.

Best Western Plus North Lakes Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge between 7:00 AM and 11:00 AM on weekdays.
Boardwalk Cafe - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekday cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: AUD 9 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Boardwalk Cafe

Things to do

  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • On a lake
  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • In-room roll-in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • Banquet hall
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 30 per night
Cribs (infant beds) are available for AUD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of AUD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 9.0 to 30.00 per person
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 30 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 7:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Plus North Lakes
Best Plus Lakes Hotel Lakes
Best Western Plus North Lakes Hotel Hotel
Best Western Plus North Lakes Hotel North Lakes
Best Western Plus North Lakes Hotel Hotel North Lakes

Best Western Plus North Lakes Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 426 out of 661 reviews
Rating 8 - Good. 181 out of 661 reviews
Rating 6 - Okay. 34 out of 661 reviews
Rating 4 - Poor. 16 out of 661 reviews
Rating 2 - Terrible. 4 out of 661 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness
Stayed 2 nights in Aug 2025

6/10 Okay

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only had a late night stay. But I didn't like the soft (sinking feeling) mattress and soft pillows; albeit that may be a personal preference... But for me....anything but a good night's sleep.
Stayed 1 night in Aug 2025

8/10 Good

Kerri

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
EV charging: 2 wall chargers, $15 to use. Comfortable room. Strange aroma/odour in hallway of level 1, smelled a bit like cleaning products used in a public restroom. UHT milk in small plastic pods in fridge so if you enjoy coffee with milk, BYO. Coffee in room is moccona sticks/sachets. No additional blankets in room if it’s cold. Wall-mounted shampoo/conditioner/shower gel. Not pleasantly scented.
Stayed 1 night in Aug 2025

10/10 Excellent

Cheryl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff. Convenient location close to amenities. Great rooms
Stayed 1 night in Aug 2025

10/10 Excellent

Jongho

Liked: Property conditions & facilities

Peaceful

Peaceful but so close to restaurants
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Stayed 1 night in Aug 2025

8/10 Good

Christopher, Lara

Traveled with family
Liked: Cleanliness, amenities
Good place to stay
Stayed 1 night in Aug 2025

8/10 Good

Christopher, Lara

Traveled with family
Liked: Amenities
Great place to stay and enjoy. Close to shops and restaurants
Stayed 1 night in Aug 2025

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property with well appointed rooms
Stayed 2 nights in Aug 2025

10/10 Excellent

Denise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An easy walk to shops, nice nature walks around the lake.
Stayed 3 nights in May 2025

8/10 Good

Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very close to where i needed to be the next morning and it served my purposes very well.
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stunning and convenient location. Staff were very friendly.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sabika

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Christopher, Lara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always enjoy stay here. Wonderful place and pleasant staff and facilities.
Stayed 2 nights in Jun 2025

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Been here a few times. All good.
Stayed 1 night in Jun 2025

8/10 Good

Kevin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the room itself was great, during the night you could footsteps from the floor above making for a restless nights sleep.
Stayed 1 night in Jun 2025

10/10 Excellent

Jonathon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great place to stay, easy to access, clean, quiet
Stayed 1 night in May 2025

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice room. Great cafe for breakfast. Good location for Northlakes shopping centre. Good food in the restaurant for an evening meal.
Stayed 2 nights in May 2025

10/10 Excellent

Josiah

Our room had a nice view and was comfortable but the cost of the cafe was very expensive so elec
Stayed 1 night in May 2025

8/10 Good

mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

business trip

This trip was part of a two night stay, I did note there was no attandance to room cleaning service. The cafe was expensive and very limited choise of food on the menu. The beverages were very expensive compaired to other hotels.
Stayed 2 nights in May 2025

10/10 Excellent

Kanrawee

Stayed 2 nights in May 2025

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

more roof than view of lake

I asked for a room overlooking the lake (which I had previously, and they gave me a room overlooking the roof of the pool with a partial view of lake…. far more roof than lake. I wasn’t happy after paying the extra money for it
Stayed 1 night in May 2025