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Emporium Hotel South Bank

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Emporium Hotel South Bank

Terrace/patio
Minibar, in-room safe, desk, soundproofing
Interior
Exterior
Frangipani Suite | Living area | Flat-screen TV, pay movies

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • Spa
  • Breakfast available
  • Air conditioning
  • Housekeeping

Explore the area

Map
267 Grey St, South Brisbane, QLD, 4101
  • South Bank Parklands
    2 min walk
  • Queensland Children's Hospital
    6 min walk
  • Mater Private Hospital Brisbane
    7 min walk
  • Brisbane, QLD (BNE)
    27 min drive

Room options

View all photos for Suite (Exquisite)

Minibar, in-room safe, desk, soundproofing

Suite (Exquisite)

  • 431 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Studio Suite, 1 King Bed, River View

Premium Studio Suite, 1 King Bed, River View | Minibar, in-room safe, desk, soundproofing

Premium Studio Suite, 1 King Bed, River View

  • 431 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Frangipani Suite

Frangipani Suite | Living area | Flat-screen TV, pay movies

Frangipani Suite

  • 1561 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Pool Side Cabana Suite

Pool Side Cabana Suite | Minibar, in-room safe, desk, soundproofing

Pool Side Cabana Suite

  • 570 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Urban Vista)

Minibar, in-room safe, desk, soundproofing

Suite, 1 King Bed (Urban Vista)

  • 431 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Twin Beds (Suite - Vista)

Minibar, in-room safe, desk, soundproofing

Twin Room, 2 Twin Beds (Suite - Vista)

  • 430 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed (Vista)

Minibar, in-room safe, desk, soundproofing

Suite, 1 King Bed (Vista)

  • 431 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, River View

Minibar, in-room safe, desk, soundproofing

Suite, 1 King Bed, River View

  • 431 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, River View

Minibar, in-room safe, desk, soundproofing

Twin Room, River View

  • 431 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Emporium)

Minibar, in-room safe, desk, soundproofing

Suite (Emporium)

  • 700 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for River City King Suite

Minibar, in-room safe, desk, soundproofing

River City King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Vista King Suite

Minibar, in-room safe, desk, soundproofing

Vista King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for River City Two Queen Suite

Minibar, in-room safe, desk, soundproofing

River City Two Queen Suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium River City King Suite

Minibar, in-room safe, desk, soundproofing

Premium River City King Suite

  • Sleeps 2
  • 1 King Bed

Frangipani Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Exquisite Suite

Minibar, in-room safe, desk, soundproofing

Exquisite Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Emporium Suite

Minibar, in-room safe, desk, soundproofing

Emporium Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Urban Vista King Suites

Minibar, in-room safe, desk, soundproofing

Urban Vista King Suites

  • Sleeps 2
  • 1 King Bed

View all photos for Poolside Cabana Suite

Minibar, in-room safe, desk, soundproofing

Poolside Cabana Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Vista Twin Suite

Minibar, in-room safe, desk, soundproofing

Vista Twin Suite

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Pool

W Brisbane

Pool
Spa
Pet friendly
Free WiFi
4.6 out of 5, Wonderful, (818)
The price is $289
per night
$318 total
includes taxes & fees
Dec 14 - Dec 15
W Brisbane

About this property

Emporium Hotel South Bank

5-star hotel in South Brisbane
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Other amenities include 4 bars/lounges, a fitness center, and a sauna.
Emporium Hotel South Bank offers 140 air-conditioned accommodations with minibars and espresso makers. A pillow menu is available. 55-inch flat-screen televisions come with pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments.
In addition to a full-service spa, Emporium Hotel South Bank features an outdoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 4 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 4413 square feet (410 square meters) include conference space. This luxury hotel also offers a fitness center, a rooftop terrace, and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

Emporium Hotel South Bank is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Emporium Hotel South Bank has 2 restaurants on site.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Valet parking on site (AUD 60 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: AUD 42 per person
  • 2 restaurants
  • 4 bars/lounges
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Crib (surcharge)
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4,413 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable/satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.2 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 70 per night
Cribs (infant beds) are available for AUD 35 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay
  • Breakage deposit: AUD 250 per night
  • A damage deposit of AUD 100 will be collected before check-in.

We have included all charges provided to us by the property.

The listed deposit applies to Poolside Cabana Suite, Suite (Exquisite), and Suite (Emporium) bookings. The general deposit is AUD 250 per stay for Suite, 1 King Bed (Vista), Twin Room, 2 Single Beds (Suite - Vista), Suite, 1 King Bed, River View, and Premium Studio Suite, 1 King Bed, River View (Level 12 and Above) bookings.

Optional extras

  • Fee for full breakfast: approximately AUD 42 per person
  • Airport shuttle fee: AUD 125 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: AUD 60 per night
  • Crib (infant bed) fee: AUD 35 per night
  • Rollaway bed fee: AUD 70 per night
  • Credit card charges are subject to a surcharge of 1.2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events are allowed on site; maximum attendees: 20
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed parties/events policy applies to Frangipani Suite bookings only.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Emporium Hotel South Bank South Brisbane
Emporium South Bank South Brisbane
Emporium Bank Brisbane
Emporium Bank Brisbane
Emporium Hotel South Bank Hotel
Emporium Hotel South Bank South Brisbane
Emporium Hotel South Bank Hotel South Brisbane

Emporium Hotel South Bank Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 858 out of 1022 reviews" "
Rating 8 - Good. 107 out of 1022 reviews" "
Rating 6 - Okay. 30 out of 1022 reviews" "
Rating 4 - Poor. 16 out of 1022 reviews" "
Rating 2 - Terrible. 11 out of 1022 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Natalie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute luxury with comfort and views to match
I chose Emporium to celebrate my birthday and it was the best decision I could have made. I felt like I was on holidays from the moment that I walked into the hotel lobby. This is a magnificent hotel with facilities and views to match. This is definitely my favourite hotel in Brisbane now.
Stayed 1 night in Aug 2024

10/10 Excellent

Debbie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Simply the best!!
Stayed 1 night in Aug 2024

10/10 Excellent

Dannika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Liked: Amenities, property conditions & facilities
Thumbs up
Stayed 3 nights in Aug 2024

10/10 Excellent

MARGARET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quiet break
Stayed 3 nights in Aug 2024

10/10 Excellent

Simona

Stayed 3 nights in Aug 2024

10/10 Excellent

Erhui

Business traveler
Stayed 2 nights in Aug 2024

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel with Great Service and Staff were Fantastic
Stayed 4 nights in Aug 2024

10/10 Excellent

Danny

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Philip

Traveled with family
Great hotel.
Cool hotel. Fabulous service m. Great food. Highly recommended.
Stayed 2 nights in Jul 2024

4/10 Poor

Ciara

Stayed 1 night in Jul 2024

10/10 Excellent

Marwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel, loved the view and location is great
Stayed 2 nights in Jul 2024

10/10 Excellent

KUNAL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Suzanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with great staff. Just starting to look a wee bit tired in places. Stunning views from the river view rooms. Wee bit pricey in my opinion but didn't mind this time as i had expedia points to use!
Stayed 4 nights in Jul 2024

8/10 Good

Alisha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was super comfy, rooftop pool view was awesome. I loved the lifts & attention to detail.
Stayed 1 night in May 2023

6/10 Okay

Shivani

Traveled with family
Liked: Staff & service
Nice, centrally located hotel within easy walknig distance to restaurants, museums. Main complaint is that housekeeping services left much to be desired. Daily housekeeping service did not involve tidying or cleaning of carpet, bathroom, or services. They just made up beds and replaced towels. The TV flashed on on its own every night at around 2am, which was disruptive of sleep. The on-site restaurant for breakfast is understaffed and cuisine is underwhleming. Luckily there are plenty of breakfast options around the hotel.
Stayed 4 nights in Jul 2024

10/10 Excellent

Amanda

Stayed 2 nights in Jul 2024

10/10 Excellent

Sheldon

Traveled with partner
Liked: Cleanliness
Apart from the spa the property itself was fantastic. Great room, fantastic view from the terrace with a heated infinity pool.
Stayed 3 nights in Jul 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at the Emporium Brisbane
The Emporium hotel had a wine tasting event, so we took the opportunity to stay overseas.
Stayed 1 night in Jul 2024

10/10 Excellent

Sasha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a fabulous stay - wonderful room service and impeccable staff. Amazing room facilities and a great view of the river!
Stayed 1 night in Jul 2024

8/10 Good

Simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent Hotel, great location, pool, spa, steam & sauna outstanding. Rooftop Terrace world class. One of our favourite Hotels in Brisbane.
Stayed 3 nights in Jun 2024

10/10 Excellent

Margaret

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our third stay at this wonderful hotel Everything is and was perfect as usial
Stayed 2 nights in Jun 2024

10/10 Excellent

Manjit

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional!
Stayed 1 night in Jun 2024

10/10 Excellent

Stephen John, Perth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place
Stayed 4 nights in May 2024