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Four Points by Sheraton Brisbane

4.0 star property

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Photo gallery for Four Points by Sheraton Brisbane

Lobby
Bar (on property)
Apartment, 2 Bedrooms, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk
Lounge
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
99 Mary Street, Brisbane, QLD, 4000
  • Queen Street Mall
    ‪5 min walk‬
  • Treasury Casino
    ‪6 min walk‬
  • Brisbane Convention and Exhibition Centre
    ‪4 min drive‬
  • Brisbane, QLD (BNE)
    ‪25 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 Queen Bed, Non Smoking

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms, Non Smoking

Apartment, 2 Bedrooms, Non Smoking | Lounge

Apartment, 2 Bedrooms, Non Smoking

  • 560 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment, 2 Bedrooms, Non Smoking

Lounge

Apartment, 2 Bedrooms, Non Smoking

  • City view
  • 592 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Twin Beds, Non Smoking

Superior Room, 2 Twin Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 2 Twin Beds, Non Smoking

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, City View

  • City view
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

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Front of property

Capri by Fraser, Brisbane

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1022)
The price is $292
per night
$321 total
includes taxes & fees
May 13 - May 14
Capri by Fraser, Brisbane

About this property

Four Points by Sheraton Brisbane

4-star hotel in Brisbane Central Business District
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a swim-up bar, and a 24-hour business center are onsite. Housekeeping is available on request.
Four Points by Sheraton Brisbane offers 247 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. A pillow menu is available. 40-inch LCD televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Four Points by Sheraton Brisbane features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a swim-up bar and a bar/lounge. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and 5 meeting rooms. Event facilities measuring 2615 square feet (243 square meters) include conference space. This business-friendly hotel also offers a vending machine, tour/ticket assistance, and a garden. Guests can use the outdoor pool at a partner property. Onsite parking is available (surcharge).

Four Points by Sheraton Brisbane is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Eatery - This restaurant specializes in international cuisine and serves breakfast only. Guests can enjoy drinks at the bar.
Industry Brews - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered valet parking on site (AUD 60 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 39 for adults and AUD 19.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Industry Brews
  • The Eatery

Things to do

  • 24-hour gym
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Fenced pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,615 square feet of conference space
  • 24-hour business center
  • 5 meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.95 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 60.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 39.00 for adults and AUD 19.50 for children
  • Covered valet parking fee: AUD 60 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.95 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Set meals are served in guestrooms only (no menus or public dining)
Parking height restrictions apply

Property is also known as

Brisbane Four Points
Brisbane Sheraton
Four Points Brisbane
Four Points Sheraton Brisbane
Four Points Sheraton Hotel Brisbane
Sheraton Brisbane
Sheraton Brisbane Four Points
Sheraton Four Points Brisbane
Four Points Sheraton Brisbane Hotel
Four Points by Sheraton Brisbane Hotel
Four Points by Sheraton Brisbane Brisbane
Four Points by Sheraton Brisbane Hotel Brisbane

Four Points by Sheraton Brisbane Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 563 out of 1000 reviews
Rating 8 - Good. 281 out of 1000 reviews
Rating 6 - Okay. 85 out of 1000 reviews
Rating 4 - Poor. 46 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Shaun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only issue was the price I guess. Although it was only one night over a long weekend.
Stayed 1 night in Jan 2025

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So clean and comfortable particularly welcome after travelling for 36 hours! Blackout blinds helpful for restful sleep- very quiet and great views over the river. The breakfast was good with a wide variety of options. Would always choose a Sheraton hotel if I could!
Stayed 3 nights in Jan 2025

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Great central location. Clean and comfortable.
Stayed 1 night in Jan 2025

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel at convenient location. Excellent staff service
Stayed 1 night in Jan 2025

10/10 Excellent

Elaine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay Staff where friendly and helpful Happy to book in future travels
Stayed 2 nights in Jan 2025

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect hotel, if you just need a bed for the night.
Stayed 1 night in Dec 2024

6/10 Okay

Joanne

Liked: Cleanliness, property conditions & facilities

Good hotel but attention to details not there

The room was fine but hard to set the room temperature. The bed was older and too soft. The room attendant kept missing things. Coffee, soap, towels. Something not quite right every day. They did fix right away when I called. Breakfast was excellent. Great location.
Stayed 4 nights in Dec 2024

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over the position of the hotel. Staff were lovely, bed was comfortable and breakfast was delicious and well worth it
Stayed 1 night in Dec 2024

10/10 Excellent

Khaled

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean with very friendly service staff
Stayed 4 nights in Dec 2024

6/10 Okay

Bob

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Average room for the price with no view. Terrific breakfast
Stayed 2 nights in Dec 2024

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect position closed to the city centre and the river. Easy to get around. The rooms are spacious with everything you need. Only issue is that it is now surrounded by high rises so there is no view but we didn’t plan to stay in the room for a view.
Stayed 1 night in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

tim

Traveled with partner
Liked: Cleanliness, staff & service
The bathroom door was jammed, i booked online and it made 2 bookings that took me over 40 minutes and a manger to cancel. They only gave me one card so while iws sorting out the double booking my partner could use anything in the room since i needed the card to use the lift. We had to call and ask for towels to be brought up sisnce they weren't provided
Stayed 1 night in Nov 2024

6/10 Okay

Constance

Stayed 1 night in Nov 2024

8/10 Good

Guy

Business traveler
Liked: Cleanliness, staff & service, room comfort
Safe and quiet
Stayed 2 nights in Nov 2024

8/10 Good

Guy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walkable to dining options
Stayed 1 night in Nov 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Disliked: Room comfort

A basic hotel not up to Sheratons standards

A rather basic hotel. We were a couple and there was a frosted glass between the bathroom and the bedroom so if one person used the bathroom at night the other person would be woken up. The bathroom was basic and the bedroom was more suited for a single traveller. Breakfast was good and well priced.
Stayed 1 night in Nov 2024

10/10 Excellent

Annette

Stayed 1 night in Oct 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 3 nights in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Nov 2024

10/10 Excellent

James

Stayed 1 night in Nov 2024

8/10 Good

carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Convinced to everything in Brisbane city
Stayed 3 nights in Nov 2024

8/10 Good

Kerissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Needs mini bar
Stayed 1 night in Nov 2024

6/10 Okay

Mohammed Ali, Rydalmere

Business traveler
Liked: Cleanliness, staff & service
Paid $389 for one night of accomodation which did not really reflect value for money. Hotel was definitely not worth the amount of money paid.
Stayed 1 night in Nov 2024