Four Points by Sheraton Brisbane

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Points by Sheraton Brisbane

Lobby
Premium bedding, pillowtop beds, in-room safe, desk
Meeting facility
Apartment, 2 Bedrooms | Lounge
Meeting facility

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Parking available

Explore the area

Map
99 Mary Street, Brisbane, QLD, 4000
  • Brisbane City Botanic Gardens
    5 min walk
  • Queen Street Mall
    5 min walk
  • Eagle Street Pier
    5 min walk
  • Brisbane, QLD (BNE)
    25 min drive

Room options

Superior Room, 1 King Bed

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 Queen Bed

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

Apartment, 2 Bedrooms

  • 560 sq ft
  • Sleeps 4
  • 2 Double Beds

Apartment, 2 Bedrooms

  • 592 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Twin Beds, Non Smoking

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 King Bed, City View

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Four Points by Sheraton Brisbane

4-star hotel in Brisbane Central Business District
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking. Housekeeping is available on request.
Four Points by Sheraton Brisbane offers 247 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. A pillow menu is available. 40-inch LCD televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and 5 meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 2615 square feet (243 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and tour/ticket assistance. Onsite parking is available (surcharge).

Four Points by Sheraton Brisbane is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Eatery - This restaurant specializes in international cuisine and serves breakfast only. Guests can enjoy drinks at the bar.
Industry Brews - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered valet parking on site (AUD 60 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 39 for adults and AUD 19.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Industry Brews
  • The Eatery

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,615 square feet of conference space
  • 24-hour business center
  • 5 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.95 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 60.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 39.00 for adults and AUD 19.50 for children
  • Covered valet parking fee: AUD 60 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.95 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Set meals are served in guestrooms only (no menus or public dining)
Parking height restrictions apply

Property is also known as

Brisbane Four Points
Brisbane Sheraton
Four Points Brisbane
Four Points Sheraton Brisbane
Four Points Sheraton Hotel Brisbane
Sheraton Brisbane
Sheraton Brisbane Four Points
Sheraton Four Points Brisbane
Four Points Sheraton Brisbane Hotel
Four Points by Sheraton Brisbane Hotel
Four Points by Sheraton Brisbane Brisbane
Four Points by Sheraton Brisbane Hotel Brisbane

Four Points by Sheraton Brisbane Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 583 out of 1049 reviews" "
Rating 8 - Good. 299 out of 1049 reviews" "
Rating 6 - Okay. 89 out of 1049 reviews" "
Rating 4 - Poor. 50 out of 1049 reviews" "
Rating 2 - Terrible. 28 out of 1049 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mohammed Shadab

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Raymond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, great buffet breakfast
Stayed 1 night in Aug 2024

6/10 Okay

Kristy

Traveled with group, Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Underwhelming experience for the price - the room we had didn't have the best view. No bin liners in bins and Toiletries bottles were empty on arrival. Accommodation was clean and Service from staff was great though. Location was also a plus. Probably wouldn't book back with them again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff and hotel
Stayed 1 night in Aug 2024

6/10 Okay

Ronald, Upper Coomera

Traveled with partner
Just a very basic hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was really friendly, very clean accommodation, close to everything we needed. Parking was also excellent.
Stayed 1 night in Aug 2024

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room on the 20th floor, comfortable bed and clean. No hot water in the bathroom sink (despite running it for a couple of mins). Shower was luke warm, even though had it on as hot as possible. Room service also not worth it - $6 for ‘tray’ service however is basically an Uber eats style paper bag and served in a cardboard box. $27 for a club sandwich which the turkey was just a couple of thin slices of deli meat. If I wanted that type of dinner I could’ve just ordered from a delivery service and it would’ve been cheaper. Would have provided the feedback at checkout however they were quite busy and I wasn’t actually asked how my stay was.
Stayed 1 night in Aug 2024

8/10 Good

Grace

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Okay apart from not getting my complementary welcome drink by being a member. My colleagues received theirs when they arrived later during the day.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sam, MER ISLAND

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Simon

Stayed 1 night in Jul 2024

10/10 Excellent

DAVID

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Very central. Nice room and bed, with good curtain to block out light. Pleasant staff…
Stayed 1 night in Jul 2024

10/10 Excellent

Giao

Stayed 1 night in Jul 2024

10/10 Excellent

Margaret

Liked: Amenities
Great location and very clean and comfortable would deft stay there again
Stayed 1 night in Jul 2024

6/10 Okay

Dean

Air conditioning loud
Stayed 1 night in Jul 2024

4/10 Poor

Derek

Stayed 2 nights in Jul 2024

6/10 Okay

Vijay

Traveled with family
Quite claustrophobic in the reception area-few tables and chairs in the reception area together with a mini coffee kiosk-most unpleasant for a 4 star hotel that carries the Marriot Bonvoy/Sheraton name-gym has just one treadmill-small and uncomfortable. Housekeeping had to be reminded to top up daily utilities like coffee, milk, and making up my room.
Stayed 8 nights in Jul 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2024

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Phil

Traveled with partner
Liked: Amenities
The whole experience was good. The only concern was actually finding the property perhaps due in large part to all the construction and road work going on in Brisbane.
Stayed 1 night in Jul 2024