4.5-star aparthotel in Brisbane Central Business District
An outdoor pool, a fitness center, and a sauna are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include self parking, dry cleaning, and a 24-hour front desk. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, a TV comes with digital channels, and guests can also appreciate conveniences like a washer/dryer and a dining area. Weekly housekeeping is available.
Oaks Brisbane River City Suites offers 79 air-conditioned accommodations with washers/dryers and hair dryers. Rooms open to balconies. Accommodations offer separate sitting areas. Televisions come with digital channels. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers.
This Brisbane aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided weekly.
Recreational amenities at the aparthotel include an outdoor pool, a sauna, and a fitness center.
In addition to an outdoor pool, Oaks Brisbane River City Suites provides a sauna and a fitness center. Wireless Internet access is complimentary. Limited onsite parking is available on a first-come, first-served basis (surcharge).
Oaks Brisbane River City Suites is a smoke-free property.
Languages
English, Hindi, Thai
Property amenities
Pool/Spa
Outdoor pool
Sauna
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
Self parking on site (AUD 45 per night)
Extended parking on site (AUD 245 per week)
Limited onsite parking
Family friendly
Crib: AUD 20 per night
Kitchen
Cookware, dishware, and utensils
Dishwasher
Electric kettle
Full-sized refrigerator/freezer
Microwave
Stovetop
Toaster
Bedrooms
Bedsheets provided
Rollaway/extra bed: AUD 59 per night
Bathroom
Hair dryer
Shampoo
Shower
Soap
Towels provided
Living spaces
Separate dining area
Separate sitting area
Entertainment
40-inch TV with digital channels
Outdoor areas
Balcony
Laundry
Dry cleaning/laundry service
Washer/dryer
Work spaces
Laptop workspace
Comfort
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Smoke-free property
Services and conveniences
24-hour front desk
Housekeeping (weekly)
Iron/ironing board
Luggage storage
Phone
Location highlights
In a business district
In the city center
Near a train station
Things to do
Gym
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
79 units
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Special check-in instructions
The property charges 1.5 percent for credit card payments
The front desk is open Sunday - Thursday (6:00 AM - 10:00 PM) and Friday - Sunday (6:00 AM - 5:30 AM)
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for AUD 59.0 per night
Cribs (infant beds) are available for AUD 20.0 per night
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: AUD 1 per stay
We have included all charges provided to us by the property.
Optional extras
Self parking fee: AUD 45 per night
Extended parking fee: AUD 245 per week
Crib (infant bed) fee: AUD 20.0 per night
Rollaway bed fee: AUD 59.0 per night
Credit card charges are subject to a surcharge of 1.5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Parking height restrictions apply
Property is also known as
iStay
iStay River
iStay River City
iStay River City Brisbane
iStay River City Hotel
iStay River City Hotel Brisbane
iStay River City Apartment Brisbane
iStay River City Apartment
iStay River City
iStay River City Brisbane
Oaks Brisbane River City Suites Brisbane
Oaks Brisbane River City Suites Aparthotel
Oaks Brisbane River City Suites Aparthotel Brisbane
Oaks Brisbane River City Suites Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 784 out of 2195 reviews
10 - Excellent
784
Rating 8 - Good. 870 out of 2195 reviews
8 - Good
870
Rating 6 - Okay. 338 out of 2195 reviews
6 - Okay
338
Rating 4 - Poor. 155 out of 2195 reviews
4 - Poor
155
Rating 2 - Terrible. 48 out of 2195 reviews
2 - Terrible
48
8.0/10
Cleanliness
8.0/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
10/10 Excellent
Jaedyn
Traveled with family
Feb 20, 2025
Liked: Cleanliness, room comfort
Jaedyn
Stayed 1 night in Feb 2025
8/10 Good
Adam
Business traveler
Feb 14, 2025
Liked: Property conditions & facilities
We generally enjoyed the stay, but there might be a problem in the hallway with insufficient ventilation or fresh air, resulting in questionable odours.
Adam
Stayed 5 nights in Feb 2025
8/10 Good
Verified traveler
Traveled with family
Feb 7, 2025
Liked: Cleanliness, room comfort
Close to all amenities. However the noise level from the pool and street early in the morning is quite unpleasant for rooms located on level 9.
Verified traveler
Stayed 7 nights in Jan 2025
10/10 Excellent
Michael
Business traveler
Feb 6, 2025
Liked: Cleanliness, room comfort
Michael
Stayed 1 night in Jan 2025
8/10 Good
DANIELA
Feb 3, 2025
Liked: Cleanliness, room comfort
The appartment has thr perfect location to explore Brisbane
DANIELA
Stayed 7 nights in Jan 2025
10/10 Excellent
Glen
Traveled with family
Jan 27, 2025
Liked: Cleanliness, room comfort
Glen
Stayed 3 nights in Jan 2025
6/10 Okay
Renae
Traveled with family
Jan 23, 2025
Disliked: Property conditions & facilities
The property is a little bit old and attention to detail in the cleaning could be a lot better. The rooms look nothing like the photos. The fridge wasn’t working in our room, however the staff were helpful and we were relocated to another room and they offered to pay for the spoilt food. No air conditioners in the bedrooms so it was very hot. The rubbish Shute was blocked and there was a build up of rubbish for a few days which was smelt throughout the floor we were staying on.
We probably wouldn’t stay again.
very good location, very clean rooms. i made a mistake of taking the stairs after parking the car at the parking area. doors leading to stairs only opens from the outside, once inside, only way to get out is walk down to ground level to take the emergency exit.
omar
Stayed 1 night in Dec 2024
10/10 Excellent
Tanya
Jan 19, 2025
Liked: Cleanliness, room comfort
Tanya
Stayed 1 night in Jan 2025
6/10 Okay
Aurabind
Traveled with family and small children
Jan 19, 2025
Great location. Rooms could use a little updating. The washer/dryer was not the best and clothes came out wet a lot. Kind of annoyed that they didn’t provide detergent for the washing machine.
We the location great for access to the Brisbane River and its attractions especially the river ferry. There were plenty of dining options available within a few minutes easy walk.
The building is not a motel rather a residential complex with the 28th floor providing short stay accommodation.
The pictures were different than the actual place. Not impressed for the amount we booked this place for.
However staff were friendly and helpful
Ridha
Stayed 7 nights in Dec 2024
4/10 Poor
Verified traveler
Dec 27, 2024
Disliked: Cleanliness
Poor service.
Extensive waiting time on check in.
Room bed arrangements still not accurate even after a delayed check in.
Poor service
Location perfect.
Verified traveler
Stayed 3 nights in Dec 2024
10/10 Excellent
Itsawat
Traveled with group, Traveled with family
Dec 27, 2024
Liked: Cleanliness, room comfort
Itsawat
Stayed 8 nights in Dec 2024
6/10 Okay
Joanne
Traveled with group
Dec 21, 2024
Liked: Room comfort
Really run down
Great location, however… place was very run down, the smell in the elevator lobby on our level from the refuse bin was absolutely disgusting! Or windows were so dirty we could hardly see out. No aircon in bedrooms only ceiling fans.
Pretty good. Room was showing its age a bit. There was a bit of a wet carpet smell on our floor (14). Noisy ceiling fan in the bedroom. Overall okay.
Staff were friendly. Great location. Parking was typically tight & narrow but easy enough.