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Mantra on Queen

4.0 star property

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Photo gallery for Mantra on Queen

View from property
In-room safe, individually furnished, desk, soundproofing
View from room
In-room safe, individually furnished, desk, soundproofing
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • Hot Tub
  • Housekeeping
  • Parking available
  • Gym

Explore the area

Map
570 Queen Street, Brisbane, QLD, 4000
  • Queen Street Mall
    ‪12 min walk‬
  • Roma Street Parkland
    ‪15 min walk‬
  • XXXX Brewery
    ‪4 min drive‬
  • Brisbane, QLD (BNE)
    ‪21 min drive‬

Room options

View all photos for 1 Bedroom River View

In-room safe, individually furnished, desk, soundproofing

1 Bedroom River View

  • 624 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for 2 Bedroom Apartment

In-room safe, individually furnished, desk, soundproofing

2 Bedroom Apartment

  • 775 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Bed OR 2 Twin Beds and 1 Double Bed

View all photos for 2 Bedroom Apartment (Weekly Housekeeping)

In-room safe, individually furnished, desk, soundproofing

2 Bedroom Apartment (Weekly Housekeeping)

  • Sleeps 5
  • 1 King Bed and 1 Double Bed OR 1 Double Bed and 2 Twin Beds

View all photos for Room (Hotel)

In-room safe, individually furnished, desk, soundproofing

Room (Hotel)

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Apartment, 1 Bedroom, River View (Weekly Housekeeping)

In-room safe, individually furnished, desk, soundproofing

Apartment, 1 Bedroom, River View (Weekly Housekeeping)

  • 624 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for 1 Bedroom Apartment

In-room safe, individually furnished, desk, soundproofing

1 Bedroom Apartment

  • 624 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Apartment, 1 Bedroom (Weekly Housekeeping)

In-room safe, individually furnished, desk, soundproofing

Apartment, 1 Bedroom (Weekly Housekeeping)

  • 624 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Room (Hotel, Weekly Housekeeping)

In-room safe, individually furnished, desk, soundproofing

Room (Hotel, Weekly Housekeeping)

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

One Bedroom Apartment

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for One Bedroom Apartment with River View

In-room safe, individually furnished, desk, soundproofing

One Bedroom Apartment with River View

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Hotel Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Two Bedrooms Apartment

In-room safe, individually furnished, desk, soundproofing

Two Bedrooms Apartment

  • Sleeps 5
  • 1 King Bed OR 2 Twin Beds

Executive One-Bedroom Apartment

  • Sleeps 2
  • 1 King Bed

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About this property

Mantra on Queen

4-star hotel in Brisbane Central Business District
An outdoor pool, a fitness center, and a sauna are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a hot tub, self parking, and conference space are onsite.
Mantra on Queen offers 74 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Brisbane hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
In addition to an outdoor pool, Mantra on Queen provides a hot tub, a sauna, and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 1905 square feet (177 square meters) include conference space. This business-friendly hotel also offers a vending machine, tour/ticket assistance, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Mantra on Queen is a smoke-free property.

Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (AUD 20 per night)
  • Limited onsite parking

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,905 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • Elevator

More

  • 30 floors
  • Built in 1999
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Microwave
  • Refrigerator
  • Room service
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 3.5 percent for credit card payments
The front desk is open Monday - Saturday (6:00 AM - 10:00 PM) and Sunday - Sunday (7:00 AM - 9:00 PM)
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 40.0 per night
Cribs (infant beds) are available for AUD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: AUD 20 per night
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 3.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mantra Queen
Mantra Queen Aparthotel
Mantra Queen Aparthotel Brisbane
Mantra Queen Brisbane
Mantra On Queen Brisbane
Mantra Queen Hotel Brisbane
Mantra Queen Hotel
Mantra on Queen Hotel
Mantra on Queen Brisbane
Mantra on Queen Hotel Brisbane

Mantra on Queen Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 392 out of 1000 reviews
Rating 8 - Good. 403 out of 1000 reviews
Rating 6 - Okay. 120 out of 1000 reviews
Rating 4 - Poor. 60 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Juli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Janelle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was neat clean and just what we needed for our overnight stay. But that damn carpark! Pull your mirrors in and be prepared to have a couple of goes to get though the skinny pathways littered with obtrusive columns!
Stayed 1 night in Nov 2024

6/10 Okay

Dave

Traveled with partner
Liked: Staff & service
This property is tired. While the room was a generous size and the bed was comfortable, the furniture was old and everything seemed run down. For what we were charged, we felt that we didn't come close to getting value for money.
Stayed 2 nights in Oct 2024

4/10 Poor

Charlotte

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Clean room. Just wasn't aware of the $200 security deposit that they ask for when you get there and when you leave they only deposit it within 3 days. When travelling can be inconvenient if not made aware. Also left my medication in the hotel and they said they would post it to me but I would have to pay the postage which just altogether was bad service. Also the cafe entry point we're strange we had to order outside like walk around the whole thing even though we were a guest. Bit confusing.
Stayed 1 night in Oct 2024

10/10 Excellent

Justine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant room. Great staff. Very friendly and helpful. Great location. Will stay again.
Stayed 2 nights in Sep 2024

4/10 Poor

Clinton

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The restaurant was under renovation & price of room was expensive for the outdated apartments and limited facilities. It really needs a revamp! I won't be staying again!
Stayed 1 night in Sep 2024

8/10 Good

jack

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good except for the blockout curtains which weren’t wide enough to block out the sunlight! My wife also prefers flexible shower heads rather than the traditional fixed ones.
Stayed 3 nights in Sep 2024

2/10 Terrible

Monique

Stayed 2 nights in Aug 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were lovely and so helpful l loved the location and view would happily stay here again Rena Harris
Stayed 3 nights in Aug 2024

10/10 Excellent

Josh

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
Nice clean apartment, great for couples or working stays
Stayed 1 night in Aug 2024

4/10 Poor

Peter, Bullsbrook

Traveled with family
Disliked: Cleanliness, property conditions & facilities
For $120 per night, this would be a good hotel, though I spent good money ($322) based on its write up and pictures only be met with a run down building, well overdue for refurbishment. It was cold, dirty and it stinks. The beds are uncomfortable and the shower is great if you are three feet tall. I don't recommend, and I will never visit again.
Stayed 1 night in Jul 2024

2/10 Terrible

Clinton

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Disgusting like a hostel Checked in and then straight away checked out
Stayed 2 nights in Jun 2024

10/10 Excellent

Christopher

Stayed 1 night in Jun 2024

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in May 2024

6/10 Okay

Ryan

Liked: Staff & service
Stayed 1 night in May 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Kerrie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
I was looking for a clean, comfortable hotel for the night in a convenience location for business purposes at a reasonable price. The hotel met all of this, however the service was 6 star. Reception staff were incredible when I advised I was arriving early and assisted me with parking so I could make a meeting. Then on check-out I requested an extension due to tele-meetings I had scheduled and again were terrific in providing me with an extension. Room was clean, comfortable and everything I needed
Stayed 1 night in Mar 2024

8/10 Good

Des

Stayed 1 night in Jan 2024

8/10 Good

Tracy

Liked: Cleanliness, staff & service
The rooms were clean and tidy
Stayed 1 night in Nov 2023

6/10 Okay

Gemma

Traveled with family
Liked: Cleanliness, staff & service, amenities
The rooms need to be badly updated. Light coming in from around the door at night was bright so made it hard to sleep. Very basic for the price
Stayed 1 night in Oct 2023

6/10 Okay

Ian

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Avoid room 1002
Small pokey room overlooking rusty iron roof, bathroom door awkward to close when you went in due to space/configuration, hot water jug had something crusted into bottom of it so couldn't use, had to get the hot iron replaced (as bottom was filthy with brown muck from lack of cleaning) before I could iron my clothes - I'm sure other rooms may have been better & more spacious or nicer but mine wasn't a great experience.
Stayed 2 nights in Jul 2023

4/10 Poor

Luke

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

William

Disliked: Cleanliness, property conditions & facilities
Paid for one of the 'nicer' rooms. The floor smelt like stale vomit, the wifi didn't work, the clothes dryer didn't work and the parking was full. I was then redirected to another carpark which cost $138 for 2 days. And anytime any of these issues were brought to the counter staffs attention. Nothing happened. My room and parking for 2 adults cost around $850 for 2 nights. Biggest rip off I've ever experienced with a hotel. After complaining to the staff, I was told they'll be in contact to rectify it but still no phone call. Do yourself a favour and choose somewhere else, the Mantra on Queen is 3 star at best
Stayed 2 nights in Jul 2023

4/10 Poor

James

Traveled with family
Disliked: Property conditions & facilities
Our room was ok, great view but I think I paid extra for that. The rooms bathroom was tiny and had ants in it. We only had 2 towels when we booked for 3 guests. It’s on a noisy street with a pub below and the windows don’t reduce the noise. No parking so had to park down the road and walk back. No restaurants on site or breakfast. The pool area and exterior of building is very run down. Staff were ok, not super friendly. Would not come back again.
Stayed 1 night in Jul 2023

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Great service small carpark
Stayed 1 night in May 2023