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Mercure Brisbane King George Square

4.0 star property

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Photo gallery for Mercure Brisbane King George Square

Property amenity
Lobby
Rooftop bar
Exterior
Front of property - evening/night

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • Pool
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
King George Square, Corner Of Ann & Roma Streets, Brisbane, QLD, 4000
  • Brisbane City Hall
    ‪1 min walk‬
  • King George Square
    ‪1 min walk‬
  • Queen Street Mall
    ‪4 min walk‬
  • Brisbane, QLD (BNE)
    ‪23 min drive‬

Room options

View all photos for Privilege, Room, 1 Queen Bed, City View

Privilege, Room, 1 Queen Bed, City View | In-room safe, desk, blackout drapes, soundproofing

Privilege, Room, 1 Queen Bed, City View

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, City View

Superior Room, 1 Queen Bed, City View | In-room safe, desk, blackout drapes, soundproofing

Superior Room, 1 Queen Bed, City View

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds, Corner

View from room

Deluxe Room, 2 Queen Beds, Corner

  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 Queen Bed, City View, Corner

View from room

Deluxe Room, 1 Queen Bed, City View, Corner

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Double Beds, City View

In-room safe, desk, blackout drapes, soundproofing

Superior Room, 2 Double Beds, City View

  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Front of property

Capri by Fraser, Brisbane

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1000)
The price is $207
per night
$228 total
includes taxes & fees
Mar 4 - Mar 5
Capri by Fraser, Brisbane

About this property

Mercure Brisbane King George Square

4-star hotel in Brisbane Central Business District
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Mercure Brisbane King George Square offers 194 accommodations with safes and coffee/tea makers. LCD televisions come with cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Brisbane hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Mercure Brisbane King George Square features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with wired and wireless Internet access (surcharge).

This 4-star property offers access to a business center and a meeting room. This business-friendly hotel also offers a vending machine, tour/ticket assistance, and concierge services. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Mercure Brisbane King George Square is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
Goldfinch Restaurant - This restaurant serves breakfast, lunch, and dinner.
16 Antlers - Onsite rooftop bar. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 10 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (AUD 10 per 24-hour period); wired internet (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 50 per day; includes in/out privileges)
  • Valet parking on site (AUD 50 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AUD 39 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 16 Antlers
  • Goldfinch Restaurant

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 16 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1971
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay movies
  • Smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately AUD 39 per person
  • Fee for in-room wireless internet: AUD 10.00 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: AUD 10.00 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: AUD 10.00 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: AUD 10.00 per 24-hour period (rates may vary)
  • Self parking fee: AUD 50.00 per day (in/out privileges)
  • Valet parking fee: AUD 50.00 per day (in/out privileges)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 5:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Mercure Brisbane King George Square
Mercure King
Mercure King Hotel Brisbane George Square
Mercure Brisbane King George Square Hotel
Mercure King George Square Hotel
Mercure King George Square
Mercure Brisbane King George Square Hotel
Mercure Brisbane King George Square Brisbane
Mercure Brisbane King George Square Hotel Brisbane

Mercure Brisbane King George Square Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 358 out of 1001 reviews
Rating 8 - Good. 382 out of 1001 reviews
Rating 6 - Okay. 149 out of 1001 reviews
Rating 4 - Poor. 72 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Linda

Liked: Cleanliness, amenities
Location is ideal. Staff shortages made for long waits on check-in or for general enquires
Stayed 4 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great spot to stay
Stayed 1 night in Nov 2024

6/10 Okay

Danielle

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The Mercue offered a clean serviced room with all the basic essentials in an amazing location. It was unfortunate timing that the lifts failed and over my three day stay, the hotel was down to one lift only. Please be aware that the upstairs restaurant and bar including pool might be closed to hotel guests if it is booked for a private function. I was disappointed that both Friday and Saturday during my stay this area was not available to paying guest, nor was I notified at the time of booking, checking in or during my stay directly.
Stayed 3 nights in Nov 2024

10/10 Excellent

Fiona

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Melissa

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Out of the 3 lifts, only 1 was working. At one point there were no lifts working. As we were on the 10th floor, with an elderly family member who cant do stairs, we were effectively stuck on our room for the night. Management need to prioritise maintainence of lifts and hire more staff. The staff were wonderful, trying their best to appease unhappy customers.
Stayed 2 nights in Nov 2024

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and very helpful, and room was good value for money. Location cannot be beat. The only drawback (and this is for people with mobility issues or wheelchairs) was that the accessible room door was heavy (good for soundproofing) and was difficult to open while using a wheelchair or other mobility devices.
Stayed 4 nights in Oct 2024

8/10 Good

Phuong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, excellent location, interior should be upgrade as it seems a bit dated, old smell, otherwise all good.
Stayed 2 nights in Oct 2024

4/10 Poor

Makena

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Property was outdated and tired. Not as nice of a property as we were expecting. Also very confusing that the property is branded with another hotel name.
Stayed 2 nights in Nov 2024

8/10 Good

Janette

Stayed 2 nights in Oct 2024

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Michael

Stayed 1 night in Oct 2024

6/10 Okay

Rodrigo

Traveled with family
T&B on the small size Also, position of soap tray on the shower wall is unsafe
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were lovely and staff were lovely and helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Micheal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay, all the staff were super accommodating and lovely! Thank you very much
Stayed 2 nights in Oct 2024

10/10 Excellent

Jann

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great service
Stayed 2 nights in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Lohia, Cairns

Stayed 2 nights in Oct 2024

10/10 Excellent

Bahiyyih

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Aug 2024

6/10 Okay

Michaela

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Customer service was poor at the front desk
Stayed 1 night in Oct 2024

8/10 Good

Guy

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Taryn

Liked: Staff & service
Stayed 1 night in Oct 2024

2/10 Terrible

Ruizhi

Disliked: Cleanliness, property conditions & facilities
Before making the reservation, I already knew the room was a bit old, but I didn’t expect there to be so many small moths (we killed at least ten), and the room had a musty smell. The air conditioner was also hard to use, as it was almost impossible to adjust the temperature (when I tried to increase the temperature, it actually went down). That night, we couldn’t switch rooms because the hotel was fully booked, but we moved to a new room the next day. However, now my husband is killing moths in the new room (so far we’ve found one). The location is really great, but if your budget allows, I would recommend choosing another hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kylie

Traveled with family and small children
Liked: Cleanliness, staff & service
Stay was great and staff very helpful. Easy and convenient. Temperature control in the room broken.
Stayed 2 nights in Oct 2024

8/10 Good

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Lovely stay, we enjoyed it. Shower leaked though and they were weird about plastic bags, I wanted one for the bathroom. TV was great, decent size and full Foxtel available. We loved this! We would stay again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will be coming back here again!
Stayed 1 night in Sep 2024