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Novotel Brisbane Airport

4.5 star property

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Photo gallery for Novotel Brisbane Airport

Spa
Exterior
Standard Double Room, 2 Double Beds | Premium bedding, minibar, in-room safe, desk
Breakfast, lunch and dinner served
Executive Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Parking available

Explore the area

Map
6-8 The Circuit, Brisbane Airport, QLD, 4007
  • DFO Brisbane
    ‪1 min walk‬
  • Eagle Farm Racecourse
    ‪3 min drive‬
  • Portside Wharf
    ‪5 min drive‬
  • Brisbane, QLD (BNE)
    ‪9 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed

  • 560 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Premium bedding, minibar, in-room safe, desk

Standard Double Room, 2 Double Beds

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Premier Twin Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Pullman Brisbane Airport

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, (999)
The price is $190
per night
$209 total
includes taxes & fees
Apr 22 - Apr 23
Pullman Brisbane Airport

About this property

Novotel Brisbane Airport

4.5-star hotel in Brisbane Airport
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a conference center, and valet parking. Change of towels is available on request.
Novotel Brisbane Airport offers 157 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Brisbane hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Novotel Brisbane Airport features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and 6 meeting rooms. Event facilities measuring 1292 square feet (120 square meters) include a conference center. This luxury hotel also offers 24-hour room service, express check-out, and a front-desk safe. For a surcharge, the property provides an area shuttle within 6 kilometers and a shuttle from the hotel to the airport (available on request). Onsite parking is available (surcharge).

Novotel Brisbane Airport is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10 AM.
Catalina Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Airport drop-off shuttle (surcharge) from 4:30 AM to 8:30 AM at scheduled times and on request
  • Area shuttle (surcharge) up to 6 km
  • Self parking on site (AUD 25 per night)
  • Valet parking on site (AUD 35 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: AUD 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Catalina Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 6 meeting rooms
  • Business center
  • Computer station
  • Conference center (1,292 square feet of space)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: AUD 80.00

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: AUD 80.00
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 60.00 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 35.00 per person
  • Fee for in-room wireless internet: AUD 0.00 per day (rates may vary)
  • Airport shuttle fee: AUD 8.00 per person
  • Self parking fee: AUD 25.00 per night
  • Valet parking fee: AUD 35.00 per night
  • Early check-in fee: AUD 80.00 (subject to availability)
  • Late check-out fee: AUD 80.00 (subject to availability)
  • Rollaway bed fee: AUD 60.00 per stay
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Brisbane Airport Novotel
Novotel Brisbane Airport
Novotel Hotel Brisbane Airport
Novotel Brisbane Airport Hotel Brisbane
Novotel Brisbane Airport Hotel
Novotel Brisbane Hotel
Novotel Brisbane Airport Hotel
Novotel Brisbane Airport Brisbane Airport
Novotel Brisbane Airport Hotel Brisbane Airport

Novotel Brisbane Airport Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 603 out of 1002 reviews
Rating 8 - Good. 263 out of 1002 reviews
Rating 6 - Okay. 92 out of 1002 reviews
Rating 4 - Poor. 22 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Sherry, NCD

Stayed 3 nights in Dec 2024

4/10 Poor

Kim

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the Novotel Standard!
Upon arrival our group of 6 were warmly welcomed & informed of the hotel facilities along with nearby conveniences. Unfortunately our stay wasn’t pleasant beyond check in. The lifts had no air flow/ air conditioning and felt like a sauna & musty odour. Our rooms were on the top level and the musty odours in the rooms was very off putting. One of the rooms had rubbish in the bin from a previous guest, another room the iron didn’t work & the overall room hygiene standard was sub standard compared to other Novotel Hotel stays. Breakfast check in took almost 20 minutes as there was only one female staff member who was making takeaway coffee’s whilst trying to attend to checking in guests for breakfast. One of our group has food allergies and waited over 30 minutes for an omelette to be made as there was only 1 chef. The buffet breakfast on offer was sub standard with the scrambled eggs like lumpy soup, the pancake machine ran out, the fruit salad was anything but fresh! At check out the female Duty Manager did not greet any of us in a friendly manner, she seemed very annoyed about something as she was speaking to the other reception staff in a very unpleasant manner. When we were checking out she claimed that we needed to pay for breakfast. I provided her with all 3 room booking confirmations which included breakfast, however she was not accepting of that and was extremely rude & condescending. What should have been the start of our vacation turned into an upsetting situation.
Stayed 1 night in Dec 2024

10/10 Excellent

Alec

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for travel and shopping
Stayed 1 night in Jan 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Patrick

Stayed 1 night in Dec 2024

8/10 Good

Shane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to DFO
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

kazal

Stayed 1 night in Dec 2024

10/10 Excellent

Sisi Kakala

Stayed 1 night in Dec 2024

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Tania

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to DFO is great and the shops around the hotel was very convenient.
Stayed 2 nights in Dec 2024

8/10 Good

Tracy

Stayed 1 night in Dec 2024

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service
Quiet
Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable. Breakfast was a little expensive
Stayed 1 night in Dec 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Geoff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport and shopping.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great,
Stayed 1 night in Dec 2024

8/10 Good

Cathy-Lee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. Room was clean and comfortable. Unfortunately as it was hot we drank our complimentary in-room water quickly and it was too late to go down to the bar, so had to drink the tap water. It tasted like dirt which was unpleasant, but otherwise the stay was lovely.
Stayed 1 night in Dec 2024

10/10 Excellent

Paula

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Adriana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, room was clean an cosy
Stayed 1 night in Dec 2024

10/10 Excellent

David

Stayed 1 night in Dec 2024

8/10 Good

Tony

Stayed 1 night in Dec 2024