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Novotel Brisbane South Bank Hotel

4.5 star property

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Photo gallery for Novotel Brisbane South Bank Hotel

Hypo-allergenic bedding, minibar, in-room safe, desk
Sports facility
Bar (on property)
Exterior
Aerial view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Gym

Explore the area

Map
38 Cordelia Street, South Brisbane, QLD, 4101
  • Brisbane Convention and Exhibition Centre
    ‪2 min walk‬
  • South Bank Parklands
    ‪6 min walk‬
  • Queensland Performing Arts Centre
    ‪8 min walk‬
  • Brisbane, QLD (BNE)
    ‪24 min drive‬

Room options

View all photos for Premier Room, 1 King Bed, City View ('N' Room)

Hypo-allergenic bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed, City View ('N' Room)

  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Double Room, 2 Double Beds, City View ('N' Room)

Premier Double Room, 2 Double Beds, City View ('N' Room) | Hypo-allergenic bedding, minibar, in-room safe, desk

Premier Double Room, 2 Double Beds, City View ('N' Room)

  • 291 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Double Room, 2 Double Beds, View ('N' Room)

Hypo-allergenic bedding, minibar, in-room safe, desk

Premier Double Room, 2 Double Beds, View ('N' Room)

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed ('N' Suite)

Shower, eco-friendly toiletries, hair dryer, towels

Junior Suite, 1 King Bed ('N' Suite)

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds ('N' Room)

View from room

Superior Double Room, 2 Double Beds ('N' Room)

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed ('N' Room)

Standard Room, 1 King Bed ('N' Room) | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed ('N' Room)

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible ('N' Room)

Room, 1 King Bed, Accessible ('N' Room) | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible ('N' Room)

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room ('N' Room)

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double Room ('N' Room)

  • 291 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, View ('N' Room)

Hypo-allergenic bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed, View ('N' Room)

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Corner ('N' Room)

Standard Room, 1 King Bed, Corner ('N' Room) | View from room

Standard Room, 1 King Bed, Corner ('N' Room)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed ('N' Room)

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed ('N' Room)

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Shower, eco-friendly toiletries, hair dryer, towels

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Outdoor pool

Rydges South Bank

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1009)
The price is $228
per night
$250 total
includes taxes & fees
Feb 21 - Feb 22
Rydges South Bank

About this property

Novotel Brisbane South Bank Hotel

4.5-star hotel in South Brisbane
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Novotel Brisbane South Bank Hotel offers 238 accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Novotel Brisbane South Bank Hotel features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a 24-hour business center and 3 meeting rooms. Event facilities measuring 485 square feet (45 square meters) include conference space. This luxury hotel also offers multilingual staff, tour/ticket assistance, and a garden.

Novotel Brisbane South Bank Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Spice Central - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (AUD 28 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 39 for adults and AUD 19 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Spice Central

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • Children's games
  • Children's toys
  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms
  • 485 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 9 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Fan
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 39 for adults and AUD 19 for children
  • Nearby parking fee: AUD 28 per night (558 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Bank Hotel
Novotel Brisbane South Bank
Novotel Brisbane South Bank Hotel Hotel
Novotel Brisbane South Bank Hotel South Brisbane
Novotel Brisbane South Bank Hotel Hotel South Brisbane

Novotel Brisbane South Bank Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 563 out of 1002 reviews
Rating 8 - Good. 308 out of 1002 reviews
Rating 6 - Okay. 81 out of 1002 reviews
Rating 4 - Poor. 30 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Catherine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We liked the light up signage in the nearby alley when returning from Southbank at night. We liked the lady at check in who was most helpful and the onsite parking was ideal. The chef who made the omelets at breakfast on Sunday was super busy but still somehow managed to be polite and helpful. 👍 There was an extended delay in checking into breakfast which we did not expect. There was no body lotion in the dispenser which was unfortunate. Overall I would recommend.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sandra

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Staff service throughout the whole hotel . Comfortable bed. Controllable aircon
Stayed 2 nights in Oct 2024

2/10 Terrible

Vrushali, Chatswood

Stayed 5 nights in Oct 2024

8/10 Good

Lee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and affordable
Very pleasant hotel. The only affordable option available for late night check-in in brisbane City.
Stayed 1 night in Oct 2024

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - could walk easily to southbank and city - bit worried with homeless camp in park across the road
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Great customer service. They upgraded my room and it was amazing. Food is 5 star!!! Will definitely book with them again.
Stayed 1 night in Oct 2024

4/10 Poor

Andrew

Liked: Cleanliness, staff & service, amenities
I have two major issues with this property. Firstly, it was extremely noisy from traffic on the street! Very poor insulation, sounded like the window was open - they need to address this by retrofitting better quality windows and insulation. Secondly, the semi-bright floor-level lighting in the bathroom bleeds into the main sleeping area due to the open design - and worst of all, this light cannot be turned off by the guest! Incredibly poor room lighting design - I had to sleep with my eye mask on. Overall I felt it was poor value and did not live up to the Novotel name and the price positioning of this particular property.
Stayed 1 night in Oct 2024

8/10 Good

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
I really liked the room decor. Modern but still inviting and layout was excellent in the King Room with the extra couch.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Matthew

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Felt like a motel
4-star hotel with Motel service, safety and comfort. Requested a cot which arrived later that night. The cot was so dirty it had blood and food residue on the cot mesh walls. The staff never replaced the toilet paper and no complimentary water or sanitary bags were offered. The hotel claims it is family focused however other than some board games and access to some balls to use at the park there wasn’t much else. The park was also very dangerous as it was full of tents dodgy looking people. Would not be returning here. It wasn’t even conveniently located!
Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff do a great job very helpful I got put in wrong room but check in staff fix quickly Breakfast was ok not as good as the last stay. But all in all a great stay I will return 😊😊
Stayed 1 night in Oct 2024

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was slow. Relaxing with a quiet beer on Sunday afternoon in the nice and quiet bar area but could not get something simple like a burger or a salad until 6pm.
Stayed 1 night in Oct 2024

8/10 Good

Mayokun

Stayed 3 nights in Sep 2024

10/10 Excellent

Aleksandar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay
Stayed 5 nights in Sep 2024

2/10 Terrible

SUZY

Stayed 2 nights in Sep 2024

10/10 Excellent

Yongbin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Vicki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a bit expensive but the location for our event was just so convenient. We also found the food choices restrictive and expensive, however, we would not hesitate to stay there again .
Stayed 1 night in Sep 2024

6/10 Okay

Victoria

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Damian, Harristown

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, just need more parking. Also staff should know what is going on at Convention Centre before sending you there for parking. When there is none.
Stayed 1 night in Aug 2024

8/10 Good

Victoria

Stayed 3 nights in Sep 2024

10/10 Excellent

Minerva

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room. Clean. Wished for wider variety of menu & restaurants in the hotel.
Stayed 4 nights in Sep 2024

10/10 Excellent

Melinda

Stayed 1 night in Aug 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and close to the convention centre
Stayed 1 night in Sep 2024

10/10 Excellent

Glenn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2024