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Oaks Brisbane on Charlotte Suites

4.5 star property

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Exterior
Desk, iron/ironing board, cribs/infant beds, rollaway beds
Desk, iron/ironing board, cribs/infant beds, rollaway beds
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Washer
  • Dryer
  • Kitchen
  • 24/7 front desk
  • Parking available

Explore the area

Map
128 Charlotte St, Brisbane, QLD, 4000
  • Queen Street Mall
    ‪4 min walk‬
  • South Bank Parklands
    ‪13 min walk‬
  • Suncorp Stadium
    ‪4 min drive‬
  • Brisbane, QLD (BNE)
    ‪25 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Apartment, 2 Bedrooms

  • 753 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed OR 1 King Bed and 2 Twin Beds

View all photos for Apartment, 1 Bedroom (No Housekeeping)

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Apartment, 1 Bedroom (No Housekeeping)

  • 614 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Apartment, 2 Bedrooms, Kitchen (No Housekeeping)

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Apartment, 2 Bedrooms, Kitchen (No Housekeeping)

  • 753 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed OR 1 King Bed and 2 Twin Beds

View all photos for Executive Room, 2 Bedrooms

Balcony

Executive Room, 2 Bedrooms

  • Studio
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed OR 1 Queen Bed and 2 Twin Beds

View all photos for Executive Room, 1 Bedroom

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Executive Room, 1 Bedroom

  • 614 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Apartment, 1 Bedroom

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Apartment, 1 Bedroom

  • 614 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Room, 2 Bedrooms (No Houskekeeping)

Balcony

Executive Room, 2 Bedrooms (No Houskekeeping)

  • Studio
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed OR 1 Queen Bed and 2 Twin Beds

View all photos for Executive Room, 1 Bedroom (No Housekeeping)

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Executive Room, 1 Bedroom (No Housekeeping)

  • 614 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Two-Bedroom Apartment

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Two-Bedroom Apartment

  • Sleeps 5
  • 2 Twin Beds and 1 King Bed OR 2 King Beds

View all photos for One-Bedroom Executive Apartment

Desk, iron/ironing board, cribs/infant beds, rollaway beds

One-Bedroom Executive Apartment

  • Sleeps 3
  • 1 King Bed

View all photos for One-Bedroom Apartment

Desk, iron/ironing board, cribs/infant beds, rollaway beds

One-Bedroom Apartment

  • Sleeps 3
  • 1 Queen Bed

View all photos for 2 Bedroom Executive Apartment

Desk, iron/ironing board, cribs/infant beds, rollaway beds

2 Bedroom Executive Apartment

  • Sleeps 5
  • 2 King Beds

Similar properties

Property amenity

Oaks Brisbane Aurora Suites

  • Pool
  • Hot Tub
  • Kitchen
  • Washer
4.2 out of 5, Very Good, (2208)
$528 nightly
The price is $528 total
includes taxes & fees
Oaks Brisbane Aurora Suites

About this property

Oaks Brisbane on Charlotte Suites

4.5-star aparthotel in Brisbane Central Business District
Along with an indoor pool, this smoke-free aparthotel has an outdoor pool and a fitness center. WiFi in public areas is free. Other amenities include a sauna, self parking, and dry cleaning. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences like a washer/dryer and a dining area.
Oaks Brisbane on Charlotte Suites offers 224 air-conditioned accommodations with washers/dryers and hair dryers. Rooms open to balconies. 43-inch flat-screen televisions come with cable channels. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers.

This Brisbane aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool and an outdoor pool, Oaks Brisbane on Charlotte Suites provides a sauna and a fitness center. Wireless Internet access is complimentary. This luxury aparthotel also offers tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge).

Oaks Brisbane on Charlotte Suites is a smoke-free property.

Languages

Chinese (Mandarin), English, Korean

Property amenities

Pool/Spa

  • Indoor pool
  • Outdoor pool
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi
  • Free WiFi has a 3-device limit

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (AUD 45 per night; includes in/out privileges)
  • Extended parking on site (AUD 245 per week)
  • Wheelchair-accessible parking available

Family friendly

  • Crib: AUD 20 per night

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 59 per day

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • 43-inch flat-screen TV with cable channels

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In the city center
  • Near a train station

Things to do

  • Gym
  • Bicycle rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 224 units
  • 44 floors
  • At least 80% lighting from LEDs

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 59.0 per day
Cribs (infant beds) are available for AUD 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 1 per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: AUD 45 per night (in/out privileges)
  • Extended parking fee: AUD 245 per week
  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 59.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note this property charges a fixed percentage fee on credit and debit card transactions.

We should mention

Free in-room WiFi has a 3-device limit
Parking height restrictions apply

Property is also known as

Charlotte Oaks Towers
Charlotte Towers Oaks
Oaks Charlotte Towers
Oaks Charlotte Towers Apartment
Oaks Charlotte Towers Apartment Brisbane
Oaks Charlotte Towers Brisbane
Oaks Charlotte Towers Hotel Brisbane
Oaks Charlotte Towers Brisban
Oaks Charlotte Towers
Oaks Charlotte Towers Brisbane
Oaks Brisbane on Charlotte Suites Brisbane
Oaks Brisbane on Charlotte Suites Aparthotel
Oaks Brisbane on Charlotte Suites Aparthotel Brisbane

Oaks Brisbane on Charlotte Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1453 out of 2927 reviews
Rating 8 - Good. 1059 out of 2927 reviews
Rating 6 - Okay. 248 out of 2927 reviews
Rating 4 - Poor. 121 out of 2927 reviews
Rating 2 - Terrible. 46 out of 2927 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

MARIANA, Brisbane

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Bronwyn

Traveled with partner
Liked: Property conditions & facilities
Lots of room in the suite, complete with full kitchen. Dishwasher was moldy so couldn’t use. Friendly staff.
Stayed 2 nights in Feb 2025

8/10 Good

cassandra

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Linda

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Staff were excellent. The property was great, the only downside was the wifi which was pathetic
Stayed 1 night in Feb 2025

4/10 Poor

Lily

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Maybe the apartment is old or something, the bathroom have all the stain and the room itself just don’t look clean at all, won’t stay here again but the location is great, walking distance to queen street but apart from that the apartment itself just not clean
Stayed 5 nights in Jan 2025

8/10 Good

Jennifer

Liked: Cleanliness, property conditions & facilities
The hot water taps only gave Luke warm water despite maintenance trying to fix the problem.
Stayed 4 nights in Jan 2025

10/10 Excellent

Heidi

Liked: Cleanliness, room comfort

Best apartments yet

Absolutely beautiful apartment, everything you need is there. Very clean, staff are amazing. Will definitely book again m
Stayed 2 nights in Dec 2024

10/10 Excellent

Ronnie

Stayed 1 night in Jan 2025

8/10 Good

Kerry

Stayed 1 night in Jan 2025

8/10 Good

Shimon

Traveled with family
Liked: Cleanliness
The check-in was not efficientl at all. We were promised to be called when the room was ready, but only after reminiding then 3 times suddenly the room became avaliable. Not acceptable. Except for the good view and very nice balcony, there is nothing posotive to mention.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ken W

Liked: Cleanliness, room comfort

Excellent Stay

We always stay at Oaks properties and have always found them clean, friendly, and in convenient locations. Our one bedroom suite had a nice balcony, full kitchen and living area and in-suite washer/dryer. Front staff very nice. Close to the new Star Casino and shopping areas.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mary, Casey

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great apartment and value for money
Stayed 2 nights in Dec 2024

10/10 Excellent

Dani

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I love the unique retro heritage it still maintains.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kaela

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stay was excellent
Stayed 4 nights in Jan 2025

8/10 Good

Morgan

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, amenities
Ease of parking and check in.Locality
Stayed 2 nights in Dec 2024

10/10 Excellent

Emma

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Anthony

Liked: Cleanliness, property conditions & facilities
Very good.happy to stay there again
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

starting to look and feel old and tired.

I have been to this hotel quite a few times and progressively is looking more tired each time. Whilst the rooms are clean, my current one smelt musty and old. Other than that, my stay was great. Nice and quiet and comfortable. I will probably try one of the other oaks next time i visit brisbane. Also the lift times are ridiculous.
Stayed 2 nights in Dec 2024

10/10 Excellent

Juliet

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Another wonderful stay at this location. We had a lovely unit near the pool and with a huge balcony. It was more than enough space for two adults and a baby. The staff are very helpful and knowledgeable. The hotel is a great location near the Star and close to southbank.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tony Hui Tae

Liked: Cleanliness, room comfort
Stayed 8 nights in Dec 2024

10/10 Excellent

Juliet

Liked: Cleanliness, property conditions & facilities
What a great hotel! Excellent location near queens street mall and a short walk to the Star and Southbank. Our room was spacious, clean and quiet and the bed was comfortable. We loved sitting on the balcony. The staff were friendly and helpful too. We definitely recommend this hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
The staff were friendly.
Stayed 2 nights in Dec 2024

10/10 Excellent

Diane

Liked: Cleanliness, property conditions & facilities
Great spot and so convenient.
Stayed 1 night in Dec 2024

10/10 Excellent

Julien

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024