Oaks Brisbane on Charlotte Suites

4.5 star property

Choose dates to view prices

Photo gallery for Oaks Brisbane on Charlotte Suites

Exterior
Reception
Balcony
Indoor pool, outdoor pool
View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Washer
  • Pool
  • 24/7 front desk
  • Parking available
  • Gym
  • Air conditioning

Explore the area

Map
128 Charlotte St, Brisbane, QLD, 4000
  • Queen Street Mall
    ‪4 min walk‬
  • Waterfront Brisbane
    ‪5 min walk‬
  • Treasury Casino
    ‪5 min walk‬
  • Brisbane, QLD (BNE)
    ‪25 min drive‬

Room options

Apartment, 2 Bedrooms

  • 753 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed OR 1 King Bed and 2 Twin Beds

Apartment, 1 Bedroom (No Housekeeping)

  • 614 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Apartment, 2 Bedrooms, Kitchen (No Housekeeping)

  • 753 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed OR 1 King Bed and 2 Twin Beds

Executive Room, 2 Bedrooms

  • Studio
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed OR 1 Queen Bed and 2 Twin Beds

Executive Room, 1 Bedroom

  • 614 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Apartment, 1 Bedroom

  • 614 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Executive Room, 2 Bedrooms (No Houskekeeping)

  • Studio
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed OR 1 Queen Bed and 2 Twin Beds

Executive Room, 1 Bedroom (No Housekeeping)

  • 614 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Two-Bedroom Apartment

  • Sleeps 5
  • 2 Twin Beds and 1 King Bed OR 2 King Beds

One-Bedroom Executive Apartment

  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

One-Bedroom Apartment

  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

2 Bedroom Executive Apartment

  • Sleeps 5
  • 2 King Beds

Similar properties

About this property

Oaks Brisbane on Charlotte Suites

4.5-star aparthotel in Brisbane Central Business District
Along with an indoor pool, this smoke-free aparthotel has an outdoor pool and a fitness center. WiFi in public areas is free. Other amenities include a sauna, self parking, and dry cleaning. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences like a washer/dryer and a dining area.
Oaks Brisbane on Charlotte Suites offers 220 air-conditioned accommodations with washers/dryers and hair dryers. Rooms open to balconies. 43-inch flat-screen televisions come with cable channels. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers.

This Brisbane aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool and an outdoor pool, Oaks Brisbane on Charlotte Suites provides a sauna and a fitness center. Wireless Internet access is complimentary. This luxury aparthotel also offers tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge).

Oaks Brisbane on Charlotte Suites is a smoke-free property.

Languages

Chinese (Mandarin), English, Korean

Property amenities

Pool/Spa

  • Indoor pool
  • Outdoor pool
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi
  • Free WiFi has a 3-device limit

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (AUD 45 per night; includes in/out privileges)
  • Extended parking on site (AUD 245 per week)
  • Wheelchair-accessible parking available

Family friendly

  • Crib: AUD 20 per night

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 59 per day

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • 43-inch flat-screen TV with cable channels

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In the city center
  • Near a train station

Things to do

  • Gym
  • Bicycle rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 220 units
  • 44 floors
  • At least 80% lighting from LEDs

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 59.0 per day
Cribs (infant beds) are available for AUD 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 1 per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: AUD 45 per night (in/out privileges)
  • Extended parking fee: AUD 245 per week
  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 59.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note this property charges a fixed percentage fee on credit and debit card transactions.

We should mention

Free in-room WiFi has a 3-device limit
Parking height restrictions apply

Property is also known as

Charlotte Oaks Towers
Charlotte Towers Oaks
Oaks Charlotte Towers
Oaks Charlotte Towers Apartment
Oaks Charlotte Towers Apartment Brisbane
Oaks Charlotte Towers Brisbane
Oaks Charlotte Towers Hotel Brisbane
Oaks Charlotte Towers Brisban
Oaks Charlotte Towers
Oaks Charlotte Towers Brisbane
Oaks Brisbane on Charlotte Suites Brisbane
Oaks Brisbane on Charlotte Suites Aparthotel
Oaks Brisbane on Charlotte Suites Aparthotel Brisbane

Oaks Brisbane on Charlotte Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1432 out of 2894 reviews
Rating 8 - Good. 1048 out of 2894 reviews
Rating 6 - Okay. 247 out of 2894 reviews
Rating 4 - Poor. 121 out of 2894 reviews
Rating 2 - Terrible. 46 out of 2894 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mifuyu, Mooloobool

Stayed 3 nights in Oct 2024

10/10 Excellent

Stuart

Traveled with family
Liked: Cleanliness, room comfort
Very Happy
Friendly staff, booking was easy and the whole process was brilliant. Room was clean, fresh smelling and had the amenities there suitable for a one night stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Ray

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great location our regular accommodation when in Brisbane.
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
One week business trip.
I have stayed here many times and would stay again. Good to have a separate room for sleeping, large rooms, well-equipped kitchen. Overall good for a longer stay. Good location too.
Stayed 5 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Desmond

Business traveler
Stayed 1 night in Oct 2024

8/10 Good

Craig

Liked: Cleanliness, property conditions & facilities
Great location, clean rooms & tidy plenty of space for our twin room .
Stayed 1 night in Oct 2024

4/10 Poor

estelle

Disliked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Marcia

Traveled with family
Liked: Cleanliness, room comfort
One night away
I came down for the night with my daughter for her 16th birthday with her best friend. We had a really good stay and were happy with the apartment. However, I was personally quite upset as I rang before and explained it was a special occasion and asked for the highest floor possible and was told you are on floor 41, got there and were on 23 and no netflix which apparently is only in 'some' rooms which I presume are the higher ones. It took the shine off the whole trip as I wanted my girl to feel super special and nada. I'd paid so then they just dropped our floor I guess.
Stayed 1 night in Oct 2024

10/10 Excellent

ILARIO

Traveled with group
Liked: Cleanliness, room comfort
Great hotel in the CBD area of Brisbane , with lots of restaurants, coffee shops and bars nearby ,
Stayed 1 night in Oct 2024

8/10 Good

Rhonda

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Location was central to shops and dining. Had all amenities. Clean premises. Staff were pleasant and efficient.
Stayed 3 nights in Oct 2024

8/10 Good

Matthew

Liked: Cleanliness, property conditions & facilities
Good but nothing exciting
Stayed 2 nights in Sep 2024

10/10 Excellent

Jacren

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay👍
Stayed 2 nights in Sep 2024

10/10 Excellent

Mary Sto Domingo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The place is amazing
Stayed 4 nights in Aug 2024

10/10 Excellent

Eric

Stayed 4 nights in Aug 2024

2/10 Terrible

Brett

Traveled with partner
Disliked: Cleanliness, amenities
I have no stayed there a few times , and every time they take money with no notice and a email saying why they have, I love oaks but I won’t be staying at this oaks hotel ever again
Stayed 2 nights in Sep 2024

8/10 Good

Jessica

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Painfully slow lifts & also smelly lifts but otherwise brilliant
Stayed 4 nights in Sep 2024

8/10 Good

Matthew

Stayed 2 nights in Aug 2024

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Sh'von

Liked: Cleanliness, property conditions & facilities
Great location, nice rooms. Lifts are slow as there are only 2 per side.
Stayed 1 night in Aug 2024

8/10 Good

Rob

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Kerrie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Vanessa

Stayed 3 nights in Jul 2024

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
This was my second stay at Oaks Charlotte. I use the lap pool and that is clean and nice temperature. Love the rooms and location. Very happy with my stay.
Stayed 2 nights in Aug 2024

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
All very good but with one shortcoming - the WiFi is very poor and sometimes unusable. I had to sit in reception to use it, but even there it cut out some of the time. This is probably only a problem for international visitors who cannot use mobile data. For Australians this property should be good.
Stayed 2 nights in Aug 2024