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Mercure Brisbane Spring Hill

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Brisbane Spring Hill

Exterior
City view from property
Premium bedding, pillowtop beds, in-room safe, desk
Balcony view
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Gym

Explore the area

Map
345 Wickham Terrace, Spring Hill, QLD, 4000
  • Roma Street Parkland
    1 min walk
  • Brisbane Private Hospital
    2 min walk
  • St. Andrew's War Memorial Hospital
    5 min walk
  • Brisbane, QLD (BNE)
    22 min drive

Room options

View all photos for Junior Suite, 1 King Bed, Balcony, View

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed, Balcony, View

  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, Multiple Beds, Balcony, View

Premium bedding, pillowtop beds, in-room safe, desk

Family Suite, Multiple Beds, Balcony, View

  • 678 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed, Balcony

Deluxe Room, 1 Queen Bed, Balcony | Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 Queen Bed, Balcony

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Double Beds, Balcony

Superior Room, 2 Double Beds, Balcony | Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 2 Double Beds, Balcony

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Queen Bed, Balcony

Superior Room, 1 Queen Bed, Balcony | Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 Queen Bed, Balcony

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds, Balcony

Superior Room, 2 Twin Beds, Balcony | Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 2 Twin Beds, Balcony

  • 269.1 sq ft
  • Sleeps 2
  • 2 Twin Beds

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Exterior

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Free WiFi
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4.5 out of 5, Wonderful, (1123)
The price is $194
per night
$213 total
includes taxes & fees
Dec 11 - Dec 12
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About this property

Mercure Brisbane Spring Hill

Hotel in Spring Hill
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and self parking.
Mercure Brisbane Spring Hill offers 179 accommodations with safes and designer toiletries. Rooms open to balconies. Pillowtop beds feature premium bedding. 49-inch Smart televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Mercure Brisbane Spring Hill features an outdoor pool and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a business center and 4 meeting rooms. Event facilities measuring 1475 square feet (137 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Mercure Brisbane Spring Hill is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Osteria Roma Spring Hill - Overlooking the garden, this restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Languages

Bulgarian, Croatian, Dutch, English, French, German, Indonesian, Macedonian, Russian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 25 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 29 for adults and AUD 14.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Osteria Roma Spring Hill

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,475 square feet of conference space
  • 4 meeting rooms
  • Business center

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-width doorways

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1970
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 29 for adults and AUD 14.5 for children
  • Self parking fee: AUD 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pacific Brisbane
Pacific Hotel Brisbane (formerly Hotel Urban Brisbane)
Hotel Urban Brisbane
Pacific Hotel Brisbane
Pacific Hotel Brisbane
Mercure Brisbane Spring Hill Hotel
Mercure Brisbane Spring Hill Spring Hill
Mercure Brisbane Spring Hill Hotel Spring Hill

Mercure Brisbane Spring Hill Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 459 out of 1027 reviews" "
Rating 8 - Good. 367 out of 1027 reviews" "
Rating 6 - Okay. 121 out of 1027 reviews" "
Rating 4 - Poor. 49 out of 1027 reviews" "
Rating 2 - Terrible. 31 out of 1027 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Daphne Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very short but good thanks.
Stayed 1 night in Aug 2024

8/10 Good

Wayne George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 2 nights in Aug 2024

8/10 Good

Kobi

Liked: Cleanliness, staff & service, property conditions & facilities
Very lovely place just wish I had a better veiw
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and very comfortable amenities.
Stayed 2 nights in Aug 2024

10/10 Excellent

Toby

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was great
Stayed 1 night in Aug 2024

8/10 Good

Sharon

Traveled with family
Liked: Cleanliness, amenities
Close to the city and Suncorp Stadium
Stayed 4 nights in Aug 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
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Stayed 2 nights in Aug 2024

10/10 Excellent

Taurick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Nick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff where very friendly and helpful
Stayed 2 nights in Aug 2024

8/10 Good

Graeme

Stayed 2 nights in Jul 2024

10/10 Excellent

AKASH

Stayed 4 nights in Jul 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
highly recomend it.
Stayed 2 nights in Jul 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was in a junior suite which has a seperate lounge and dining area. This area was great and allowed me to host a number of my conference video meetings in comfort.
Stayed 3 nights in Jul 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Wasn’t advised of parking fee on check-in. Otherwise stay was good.
Stayed 2 nights in Jul 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Could not adjust room temp Awful car park to manoeuvre in Staff very friendly and venue very clean
Stayed 1 night in Jul 2024

4/10 Poor

Benjamin

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Short stay
The room (514) was quite noisy, and the receptionist's behavior was unprofessional.
Stayed 1 night in Jul 2024

8/10 Good

Glenys

Traveled with partner
Liked: Staff & service, property conditions & facilities
Not a bad hotel, close to everything.
Stayed 2 nights in Jul 2024

8/10 Good

Minimol

Traveled with family
Neat and in city. Parking difficult
Stayed 1 night in Jul 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, room comfort
Avoid staying there
The absolute worse and reporting the staff to Accor HQ in France. We tried to pay cash at the “cashless hotel” and front desk manager would not let us speak to general manager and threatened repeatedly to evict us from the hotel. Unacceptable behavior which we cannot condone. Restaurant is slow and closed at 8:30 and we had to insist on getting desert as the staff was ready to close but we had waited over 30 minutes for the main course. I would avoid staying there at all cost and front desk manager should not be working there with such a despicable and shocking attitude.
Stayed 1 night in Jun 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Fang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Towel had rust
Stayed 2 nights in Jun 2024

8/10 Good

Lydia

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
I have had the pleasure of staying at this hotel five times over the past 18 months for work-related overnight travel. Each visit has reinforced my choice due to its location, parking, dining options, and proximity to my required business locations. The service is always professional and accommodating, making my stays comfortable and hassle-free. The hotel's location and walkability to key business areas is a significant advantage, saving me time and reducing the stress of commuting in the city. One suggestion I have that would enhance my experience even further is the implementation of a system to recognise returning guests. Being welcomed back and acknowledged as a repeat customer during check-in would add a personal touch to the experience. Overall, I recommend this hotel for business travellers. It consistently meets my needs and expectations, and I look forward to my future stays.
Stayed 1 night in Jun 2024