Mercure Brisbane Spring Hill

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mercure Brisbane Spring Hill

Exterior
Breakfast, lunch, dinner served; Italian cuisine, garden views
Family Suite, Multiple Beds, Balcony | Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
City view from property

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Pool
  • Breakfast available
  • Gym

Explore the area

Map
345 Wickham Terrace, Spring Hill, QLD, 4000
  • Roma Street Parkland
    1 min walk
  • Gazebo Restaurant and Bar
    1 min walk
  • Brisbane Roma Street Station
    8 min walk
  • Brisbane, QLD (BNE)
    22 min drive

Room options

Junior Suite, 1 King Bed, Balcony, View

  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

Family Suite, Multiple Beds, Balcony, View

  • 678 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Double Beds

Deluxe Room, 1 Queen Bed, Balcony

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 2 Double Beds, Balcony

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 Queen Bed, Balcony

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 2 Twin Beds, Balcony

  • 269.1 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Mercure Brisbane Spring Hill

Hotel in Spring Hill
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and self parking.
Mercure Brisbane Spring Hill offers 179 accommodations with safes and designer toiletries. Rooms open to balconies. Pillowtop beds feature premium bedding. 49-inch Smart televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Mercure Brisbane Spring Hill features an outdoor pool and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a business center and 4 meeting rooms. Event facilities measuring 1475 square feet (137 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Mercure Brisbane Spring Hill is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Osteria Roma Spring Hill - Overlooking the garden, this restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Languages

Bulgarian, Croatian, Dutch, English, French, German, Indonesian, Macedonian, Russian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 25 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 29 for adults and AUD 14.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Osteria Roma Spring Hill

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,475 square feet of conference space
  • 4 meeting rooms
  • Business center

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-width doorways

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1970
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 29 for adults and AUD 14.5 for children
  • Self parking fee: AUD 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pacific Brisbane
Pacific Hotel Brisbane (formerly Hotel Urban Brisbane)
Hotel Urban Brisbane
Pacific Hotel Brisbane
Pacific Hotel Brisbane
Mercure Brisbane Spring Hill Hotel
Mercure Brisbane Spring Hill Spring Hill
Mercure Brisbane Spring Hill Hotel Spring Hill

Mercure Brisbane Spring Hill Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 448 out of 1002 reviews" "
Rating 8 - Good. 356 out of 1002 reviews" "
Rating 6 - Okay. 120 out of 1002 reviews" "
Rating 4 - Poor. 49 out of 1002 reviews" "
Rating 2 - Terrible. 29 out of 1002 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sally

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 night and would return
Stayed 3 nights in Sep 2024

6/10 Okay

Jack

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
No review
Stayed 1 night in Sep 2024

4/10 Poor

Pooja

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Unpleasant srau
Could not sleep at night. There should have been a discloure that there was some building work going on. Both nights i stayed has been restless. Should get some compensation. Not worth paying money if you cant sleep after days hard work
Stayed 2 nights in Sep 2024

8/10 Good

Toni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located at Roma Street station close to the CBD but quiet.
Stayed 5 nights in Sep 2024

10/10 Excellent

Aiyub

Traveled with family
Liked: Staff & service, amenities
Was ok
Stayed 5 nights in Sep 2024

10/10 Excellent

subodh

Liked: Cleanliness, staff & service, property conditions & facilities
Near the Main Street n very professional
Stayed 4 nights in Sep 2024

10/10 Excellent

Tim, Hervey Bay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to roma station, and free bus right outside thaat can get you to either central station or queen st mall
Stayed 7 nights in Sep 2024

8/10 Good

jeanette

Stayed 1 night in Sep 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Handy to transport generally quite,friendly staff that were obliging and helpful.
Stayed 7 nights in Sep 2024

8/10 Good

craig

Business traveler
Liked: Cleanliness, staff & service, amenities
Restaurant menu not enough variety
Stayed 6 nights in Sep 2024

8/10 Good

Duke

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Very upmarket and good value for price if you can find a good deal. The rooms are spacious and private outlooks.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

kathryn

Liked: Cleanliness, property conditions & facilities
Staff were all very nice, and room was very clean
Stayed 7 nights in Sep 2024

10/10 Excellent

Adrian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was extremely clean and comfortable and staff were excellent we’ll definitely stay again
Stayed 1 night in Sep 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Lance

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend Mercure Spring Hill to anyone
Stayed 2 nights in Sep 2024

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a bad place to stay, had everything ypu would expect i would recommend
Stayed 1 night in Sep 2024

8/10 Good

AntoniA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good, decent, nice place to stay for 1 overnight stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Ross, Avondale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great comfortable rooms. Easy location to walk down to CBD and Southbank.pool was excellent. All staff were wonderful and helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Hirosuke

Stayed 1 night in Aug 2024

10/10 Excellent

Daphne Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very short but good thanks.
Stayed 1 night in Aug 2024

8/10 Good

Wayne George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 2 nights in Aug 2024

8/10 Good

Kobi

Liked: Cleanliness, staff & service, property conditions & facilities
Very lovely place just wish I had a better veiw
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and very comfortable amenities.
Stayed 2 nights in Aug 2024