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Pandanus Palms Holiday Resort

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pandanus Palms Holiday Resort

Beach nearby
2 Bedroom Apartment - Beach and Ocean View | Balcony view
Property entrance
2 Bedroom Apartment - Beach and Ocean View | 2 bedrooms, individually decorated, individually furnished
3 Bedroom Apartment - Beach and Ocean View | Staircase

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Free WiFi
  • Kitchen
  • Parking included
  • Restaurant

Explore the area

Map
21 Cumming Parade, North Stradbroke Island, Point Lookout, QLD, 4183
  • Coral Sea Gallery
    1 min walk
  • Home Beach
    11 min walk
  • Point Lookout Community Hall
    17 min walk
  • Brisbane, QLD (BNE)
    254 min drive

Room options

View all photos for 2 Bedroom Apartment - Ocean View

2 Bedroom Apartment - Ocean View | Living room | TV, DVD player

2 Bedroom Apartment - Ocean View

  • 861 sq ft
  • Ocean view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for 3 Bedroom Apartment - Beach and Ocean View

3 Bedroom Apartment - Beach and Ocean View | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher

3 Bedroom Apartment - Beach and Ocean View

  • 1464 sq ft
  • Ocean view
  • Sleeps 7
  • 1 Queen Bed, 1 Double Bed and 2 Twin Beds

View all photos for 2 Bedroom Apartment - Beach and Ocean View

2 Bedroom Apartment - Beach and Ocean View | 2 bedrooms, individually decorated, individually furnished

2 Bedroom Apartment - Beach and Ocean View

  • 861 sq ft
  • Ocean view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for 3 Bedroom Apartment - Ocean View

2 bedrooms, individually decorated, individually furnished

3 Bedroom Apartment - Ocean View

  • 1281 sq ft
  • Ocean view
  • Sleeps 7
  • 2 Queen Beds and 2 Twin Beds

About this property

Pandanus Palms Holiday Resort

3.5-star Point Lookout hotel close to Home Beach
Guests at this beach hotel will appreciate convenient onsite amenities such as a playground and barbecue grills.
Pandanus Palms Holiday Resort offers 27 accommodations with washers/dryers and DVD players. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers and hair dryers.

This Point Lookout hotel provides complimentary wireless Internet access. Satellite television is provided. Additionally, rooms include coffee/tea makers and irons/ironing boards.

Recreational amenities at the hotel include an outdoor tennis court and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. Wireless Internet access is complimentary. Pandanus Palms Holiday Resort features an outdoor tennis court and an outdoor pool. This beach hotel also offers a library, barbecue grills, and tour/ticket assistance. Complimentary uncovered self parking is available on site.

Pandanus Palms Holiday Resort is a smoke-free property.

Pandanus Palms Holiday Resort has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi is limited to 60 minutes per day
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 60 minutes per day

Parking and transportation

  • Free uncovered self parking on site
  • Onsite parking options include a carport

Food and drink

  • A restaurant

Things to do

  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Playground

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Living room
  • Outdoor pool
  • Playground
  • Separate in-room dining area

Conveniences

  • Luggage storage

Guest services

  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Direct access to the beach
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open Monday - Friday (8:30 AM - 4:30 PM) and Saturday - Sunday (9:00 AM - 11:00 AM)
Front desk staff will greet guests on arrival
If you are planning to arrive after 4:30 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 45.0 per stay
Cribs (infant beds) are available for AUD 35.0 per stay

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: AUD 35.0 per stay
  • Rollaway bed fee: AUD 45.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
WiFi is limited to 200 MB per stay.

We should mention

This property does not have elevators
Free in-room WiFi is limited to 60 minutes per day; WiFi in public areas is also free for up to 60 minutes per day

Property is also known as

Pandanus Palms Holiday
Pandanus Palms Holiday Point Lookout
Pandanus Palms Holiday Resort
Pandanus Palms Holiday Resort Point Lookout
Pandanus Palms Point Lookout
Pandanus Palms Holiday Resort Hotel
Pandanus Palms Holiday Resort Point Lookout
Pandanus Palms Holiday Resort Hotel Point Lookout

Pandanus Palms Holiday Resort Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 38 out of 103 reviews" "
Rating 8 - Good. 42 out of 103 reviews" "
Rating 6 - Okay. 14 out of 103 reviews" "
Rating 4 - Poor. 7 out of 103 reviews" "
Rating 2 - Terrible. 2 out of 103 reviews" "

7.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful villa great condition. In a great spot. Highly recommended. And will be back
Stayed 3 nights in Jul 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I could have given all 5's for this property since it was off season. Lots to love, tennis/pickleball court, pool (small), excellent rooms. There were two issues. One was they had this killer dining/meeting area which was closed. Like I said, off season, but it would have been nice if it was open, no deduction for that, would have been a plus. Our room had a good, but not excellent view, Good value for the price, but not as good as some other units, to be expected. Any shortcoming were made up for by the excellent and helpful staff. I gave a 4 our of 5 for the area around, although i could have given 5 out of 5. It is a steep climb up from the grocery and beach, and overall, a near perfect score, the one point sort of summarizes all the little things. I would stay there again without hesitation, same room, same steep climb, same missing the really cool dining/meeting area.
Stayed 2 nights in Jul 2024

4/10 Poor

Meaghan

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Jul 2024

10/10 Excellent

Miss Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome view from Villa 30
Stayed 2 nights in Aug 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Nice place very friendly staff.
No Air conditioning so I suspect in the middle of summer it would be very hot upstairs. It does have fans but I still doubt that would be enough in summer. Perfect in April as its not too hot.
Stayed 2 nights in Apr 2022

10/10 Excellent

kaye, Brisbane

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the ocean view from the top balcony, will return in whale season. Unit had everything you needed especially in the full sized kitchen. No complaints at all but you do need a car to get to all places. Two nights was not enough. Thanks
Stayed 2 nights in Jan 2022

10/10 Excellent

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay at in Point Lookout
Everything was great. The cabin is well equipped and the view is amazing. Close to beach and shops. Will come back at Pandanus as soon as I have a chance. Recommended!!
Stayed 2 nights in Oct 2020

8/10 Good

Glen, Redland Bay

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and tidy and handy to everything,nice to wake up and being able to see the ocean from the deck on our bedroom.
Stayed 2 nights in Sep 2020

2/10 Terrible

Verified traveler

Didn't get conformation from Expedia .no emails or texts so i assumed i didn't book. I booked another hotel for the exact same time through Expedia and they charged me for both, even though i never stayed at Pandanus. Ripped off by Expedia again. Ill never use them again.
Stayed 2 nights in Nov 2019

8/10 Good

Tanya

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great apartment for everyone to stay in together.
Stayed 2 nights in Oct 2019

6/10 Okay

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK but some disappointments
Villa was quite spacious and comfortable. Interior wasn't new but it was clean & well maintained. On the other hand, I was disappointed in the view. The photos on the site must have been taken from villas in the front row. One could see the water from our villa but it was through a gap between buildings & then only from the (upstairs) main bedroom. Also, as others have noted, the Internet is poor. Basically you only get, at most, 1 hour of access. Seems just mean really.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
Very in need of upgrade in unit. Very uncomfortable lounge chairs worn out. Bed not up to scratch. One toilet only and upstairs not too good for older people. Just tired kitchen capitals not closing etc.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 6 nights in Jul 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Straddie getaway
The resort met our expectations the lady manager was very nice the area is beautiful all goos
Stayed 10 nights in Apr 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Great property with everything we needed. A thorough clean would be beneficial as it didn’t feel as fresh as it should have. Restaurant Was great. Exceptional food and wonderful cocktails overlooking an amazing view of the ocean.
Stayed 7 nights in Apr 2019

6/10 Okay

Charlie

Traveled with family and small children
Disliked: Cleanliness, amenities
I booked this thru Expedia, PANDANUS Palms Holiday Resort, when I phoned a couple of days before just to check all was fine, I found out that I was NOT booked at the resort even though I had booked thru there web page, I had a confirmation email saying I was at PANDANUS Palms resort, their answer to this was "Oh its a unit next door but we could not put that on the Web site" So no we had no advertised amenities, no access to Pool, Oh we could go spend our money in the Restaurant, was very disappointed and will never stay again, the unit was dirty. Can't understand how Expedia can have this misleading advertising on their site either. - by this time there was not way to book elsewhere.
Stayed 3 nights in Mar 2019

4/10 Poor

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Disappointing accommodations. “Free WiFi” is free for one hour a day (or 250 Mb), but you can buy more time/data at the office. You’re provided with two rubbish bags and minimal toilet paper. Similarly, minimal cleaning products like dish and hand soaps are provided, but you can buy more of all of these items at the office. Do you see a pattern? Our unit had no Air Con, and was in tough shape (finish worn off the hardwood floors, peeling paint, scuffed walls, etc). The weekend was full of construction noise from the in-progress weekend warrior renovation of the unit across the courtyard. The units are very close together, and with no Air Con, everyone has their windows and doors open, resulting in disturbing noise from the neighbors’ events. Parking is also a bear (narrow carport stalls which aren’t very close to the units). The good: the pool, albeit small, was enjoyed by the kids. Also, the taste of the food offerings at on-site restaurant, Whales Way, as well as the service, was great! We’d recommend going for the early bird menu, and make sure you get the cured meat plate as a starter.
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Liked location, layout not suitable for children and no air condition.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great unit with a wonderfull view . Meals and service great
Stayed 7 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Unit was lovely and modern. Not far from the beach and close to everything.
Stayed 4 nights in Dec 2018

6/10 Okay

Aline, Mooloolaba

Disliked: Room comfort
Not sure what the definition of “resort” means in Australia but, I expected a place that supplies the basic such as toiletries and linen and has a daily cleaning service. I ordered a baby cot and on arrival noticed this wasn’t assembled as requested and a mattress was not provided so, when asked staff they were not helpful in providing a solution and I ended up improvising with some blankets and doonas to create more padding for my baby. I wasn’t happy with that as I paid extra for the cot. We ran out of toilet paper and “resort” did not want to provide more. Seriously I’m expected to travel with toilet paper in my bag when staying at a resort? Same with dishwasher pouches, etc. I guess they only provide a starter pack. Furniture was old and beds uncomfortable. View was great! Laundry and 2 outdoor lines great! Easy access and nice breeze.
Stayed 4 nights in Oct 2018