4/10 Poor
Holly
Traveled with group
Nov 24, 2024
Disliked: Cleanliness, amenities, property conditions & facilities
The front door deadbolt lock and guard were broken so had no way of securely locking the room aside from the key, which if anyone else had one they could enter at their own leisure. The windows did not close properly with most of them missing a handle on one side. The sliding door to the balcony also had a faulty lock. The kitchen had no trays so you are unable to use the oven but you wouldn’t want to anyway as it was filthy and would be smoking after turning it on from the build up of food inside. One bedroom had an air conditioner which was great but the other only had a ceiling fan that did not work well. Some of the lights in the kitchen dining did not work, and though there are fans in the bathrooms, neither of them actually worked. Some of the switches on the power points were broken which could be hazardous.
The staff down in reception were lovely, such a shame the room left a lot to be desired.
Holly
Stayed 3 nights in Nov 2024