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Deluxe Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Studio

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Amenities

Property Features

Residency Hotels Astor Metropole features an outdoor pool, a terrace, and a vending machine. Event facilities measuring 237 square feet (22 square meters) include conference space. A computer station is located on site and wired and wireless Internet access is complimentary. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Residency Hotels Astor Metropole is a smoke-free property.

  • Number of outdoor pools - 1
  • Elevator
  • 24-hour front desk
  • Conference space
  • Tours/ticket assistance
  • Year Built - 2002
  • Free WiFi
  • Self parking (surcharge)
  • Free wired internet
  • Smoke-free property
  • Computer station
  • Wheelchair accessible
  • Safe-deposit box at front desk
  • Conference space size (meters) - 22
  • Number of meeting rooms - 1
  • Terrace
  • Luggage storage
  • Concierge services
  • Conference space size (feet) - 237
  • Laundry facilities
  • Parking (limited spaces)
  • Vending machine
  • Total number of rooms - 142
  • Television in common areas
  • Number of floors - 15
  • Number of buildings/towers - 1
  • Multilingual staff

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Room Amenities

Residency Hotels Astor Metropole offers 142 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

  • Room service (limited hours)
  • Television
  • Wheelchair accessible
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Soundproofed rooms
  • Microwave
  • Wireless internet access
  • Blackout drapes/curtains
  • Shower/tub combination
  • Satellite TV service
  • Free WiFi
  • Wired internet access (surcharge)
  • Pillowtop mattress
  • LCD TV
  • TV size: 42
  • Towels provided
  • Bedsheets provided
  • Toaster
  • Number of beds 1
  • Change of towels (on request)
  • Number of days between bed sheet changes: 3

Parking

Self parking (surcharge)

Internet

Available in all rooms: Free WiFi , Wired internet access (surcharge)

Available in some public areas: Free WiFi , Free wired internet

Food & Drink

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Water skiing nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Casino nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per accommodation
  • Breakage deposit: AUD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wired internet: AUD 5.00 per day (rates may vary)
  • Self parking fee: AUD 14.90 per night
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: AUD 25.0 per night
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is 10 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. The property is professionally cleaned.

One child stays free

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Temperature checks are not available to guests

Property confirms they are implementing guest safety measures

Property uses a professional cleaning service

Property is cleaned with disinfectant

Protective clothing is not available to guests

Staffed front desk

Children stay free - maximum age 12

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Children stay free

Parking height restrictions apply

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 25.0 per night.

Pet Policy

  • Pets not allowed

We should mention

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Parking height restrictions apply.

The property is professionally cleaned.

Hotel Names

  • Astor Metropole
  • Astor Metropole Spring Hill
  • Citiline Astor Metropole
  • Residency Hotels Astor Metropole Hotel
  • Residency Hotels Astor Metropole Spring Hill
  • Best Western Astor Metropole Hotel Apartments
  • Residency Hotels Astor Metropole Hotel Spring Hill

Hotel Reviews

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