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The Cliff House

3.0 star property

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Photo gallery for The Cliff House

Hypo-allergenic bedding, free WiFi, bed sheets
TV
TV
Staircase
Front of property

Reviews

5.2 out of 10

Popular amenities

  • Air conditioning
  • Parking included
  • Free WiFi
$79
includes taxes & fees
Dec 12 - Dec 13

Explore the area

View in a map
528-532 Main Street, Kangaroo Point, QLD, 4169
  • Place, Kangaroo Point Cliffs
    ‪1 min walk‬
  • Place, St Vincent's Hospital Brisbane
    ‪7 min walk‬
  • Place, The Gabba
    ‪12 min walk‬
  • Airport, Brisbane, QLD (BNE)
    ‪18 min drive‬

Room options

View all photos for Family Room

Hypo-allergenic bedding, free WiFi, bed sheets

Family Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Queen Room

Queen Room | Hypo-allergenic bedding, free WiFi, bed sheets

Queen Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | Hypo-allergenic bedding, free WiFi, bed sheets

Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for King Room

King Room | Hypo-allergenic bedding, free WiFi, bed sheets

King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Economy Double Room, 1 Double Bed

Economy Double Room, 1 Double Bed | Hypo-allergenic bedding, free WiFi, bed sheets

Economy Double Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Queen Room

Hypo-allergenic bedding, free WiFi, bed sheets

Queen Room

  • Sleeps 2

View all photos for Twin Room

Hypo-allergenic bedding, free WiFi, bed sheets

Twin Room

  • Sleeps 2

View all photos for Economy Double Room

Hypo-allergenic bedding, free WiFi, bed sheets

Economy Double Room

  • Sleeps 2

View all photos for King Room

Hypo-allergenic bedding, free WiFi, bed sheets

King Room

  • Sleeps 2

View all photos for Family Room with Bathroom

Hypo-allergenic bedding, free WiFi, bed sheets

Family Room with Bathroom

  • Sleeps 3

View all photos for Basic Single Room, 1 Bedroom

Basic Single Room, 1 Bedroom | Hypo-allergenic bedding, free WiFi, bed sheets

Basic Single Room, 1 Bedroom

  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room With Shower

Hypo-allergenic bedding, free WiFi, bed sheets

Single Room With Shower

  • Sleeps 1

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About this property

The Cliff House

3-star guest house in Kangaroo Point
This smoke-free guesthouse features a garden, free self parking, and free WiFi in public areas. Housekeeping is not available.
The Cliff House offers 25 air-conditioned accommodations with hair dryers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers.
The Cliff House features a terrace and a garden. Public areas are equipped with complimentary wireless Internet access. Limited complimentary onsite parking is available on a first-come, first-served basis.

The Cliff House is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Limited onsite parking

Family friendly

  • In-room refrigerator

Conveniences

  • Luggage storage

Guest services

  • No housekeeping service

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV

Food and drink

  • Refrigerator

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (9 AM - 6 PM) and Saturday - Sunday (10 AM - 5 PM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are available for AUD 10.0 per night

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: AUD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Cliff House Kangaroo Point
Cliff House Guesthouse Kangaroo Point
The Cliff House Guesthouse
The Cliff House Kangaroo Point
The Cliff House Guesthouse Kangaroo Point

The Cliff House Reviews

Reviews

5.2
Rating 10 - Excellent. 80 out of 741 reviews
Rating 8 - Good. 142 out of 741 reviews
Rating 6 - Okay. 157 out of 741 reviews
Rating 4 - Poor. 114 out of 741 reviews
Rating 2 - Terrible. 248 out of 741 reviews

5.2/10

Cleanliness

6.6/10

Staff & service

4.6/10

Amenities

4.8/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Manasi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not safe for single lady traveller.
Stayed 1 night in Sep 2025

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room seemed like a last minute solution to an overbooking situation. The bathroom was mouldy, there was no seal on the glass shower door & water just ran out onto the floor. Which made the perfect environment for cockroaches to breed. The wood on the bottom of bathroom fixture swollen from water damage. I had killed 2 cockroaches within 30 mins of my arrival & could tell where a previous occupant had killed one on the wall as it was still there. Badly patched walls, wall in bathroom still had the hole. Tried to cover with a poster. No second blanket and no air con remote. Cockies crawling all over coffee & tea tray. I decided to pass on salmonella, e-coli & gastro. Sign out the front was so badly sun damaged it couldn’t be read. Other guests smoking out the back with the door open allowing smoke to enter the building. I don’t really like smoking in the shower.
Stayed 1 night in Aug 2025

2/10 Terrible

Tina

Disliked: Cleanliness, property conditions & facilities
This was the most dirtiest scariest stay we’ve had, if we hadn’t come in late and been so tired we wouldn’t have stayed. Expected the car to be gone in the morning but luckily was still there, we only needed somewhere to stay for a few hours as we left early. Never met staff but there was no problem with getting key.
Stayed 1 night in Aug 2025

2/10 Terrible

Gerald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

AVOID LIKE THE PLAGUE! RATING SHOULD BE 1 STAR

This was by far the worst hotel I have ever stayed in. With a 3-star rating, you would expect at least a decent level of comfort (without any luxury), but I honestly wouldn’t even give it 1 star. Luckily, I was only staying for one night — had it been longer, I would have immediately booked a cab and found another hotel, no matter the cost. From the moment I arrived, the experience was appalling. I was greeted by what appeared to be a cockroach, and on entering the room, I found a large, unmistakable hair on the blanket. To make matters worse, there was even a printed notice stuck on the ceiling — yes, the ceiling! — reminding guests to drop their keys in a box outside reception if checking out early. Do not expect to enjoy a shower either — the water pressure was painfully slow, nowhere near what you’d call a power shower. The entire place was filthy and neglected. Please see the attached photos for proof. Hotels.com should seriously reconsider listing this property on their platform. It is a complete disgrace to be advertised alongside legitimate hotels
Blanket
Blind
Hair on blanket
Rust
Stayed 1 night in Jul 2025

2/10 Terrible

Nicki

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This old property is old and no upkeep done. Bathroom was useable . Full of mould. Walls were filthy. Beds were ok but I itched all night.
Stayed 1 night in Aug 2025

2/10 Terrible

Darren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Unclean

This place has been falsely advertised. It’s nothing short at being a dilapidated Back Packers Slum. The guy behind reception was ok and understood when I showed him the pictures. The place obviously need a huge overhaul / re-furbishment but that should take away the need for cleaning.
Air Con filter not cleaned in at least 2 years which can easily create a health hazard.
Bathroom blinds, people from the other room can seen in
Shower floor not been cleaned
Greasy splattered grime behind bin
Stayed 4 nights in Aug 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst stay ever

Absolutely terrible. The bed was riddled with bed bugs and the property refused to give me a refund. The place should be shut down. On bringing the problem politely to the attention of management. The manager started screaming st me telling me he would call the police if I didn't leave. Absolutely disgraceful
Stayed 4 nights in Aug 2025

2/10 Terrible

Patricia

Disliked: Cleanliness, property conditions & facilities
Wasn’t anything like we thought it would
Stayed 1 night in Aug 2025

4/10 Poor

Kishere

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

John

Business traveler
Disliked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Braydon

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and secluded
Stayed 1 night in Aug 2025

10/10 Excellent

Shubham Subrot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great stay
Stayed 2 nights in Aug 2025

2/10 Terrible

tammie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Filthy and full of cockroaches and dirty

Cockroaches everywhere. Place needs to be shut down and i cannot understand how hotels.com has allowed it on their page Do not stay here. Its filthy dirty and the perskn in charge seems to never be around. We left the next day as it was just too disgusting to stay.
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Bed was very soft and confrotable but everything else was sub par but you get what you pay for
Stayed 2 nights in Aug 2025

2/10 Terrible

Jodie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give zero stars I would. Booked so I had somewhere relatively close to the airport for an early flight. Got there and the room smelt weird, opened the bathroom door and the smell of mould was so bad I became physically sick. There was also no smoke alarm in the room, there were bugs and the walls were dirty. Rang reception and they agreed to provide a refund, did then charged me again. Had to fight to get a refund again! Don’t stay there!!!!!!!
Stayed 1 night in Jun 2025

4/10 Poor

Inna

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was absolutely filthy. Cockroaches run everywhere, including cups and plates. Shower is broken and stay up secured by tape. Bathroom door lock is broken.
Stayed 1 night in Aug 2025

2/10 Terrible

Andrea

Traveled with family
Disliked: Amenities
I didn’t expect much for the money, but it was really not a nice place to stay at all. Very dirty, shower was filthy. Sheets were clean, but the thin crappy blanket on the beds were both stained and kept us cold all night. Next to the main bed was revolting. 1 bowl, 2 plates and 1 fork in the room. Yet had coffee sachets and milk to make a coffee….not sure how you meant to drink one though? I wouldn’t stay here again, and wouldn’t recommend it to anyone. It’s really a backpackers style accommodation but too pricey for that
Stayed 1 night in Aug 2025

2/10 Terrible

Stef

Disliked: Cleanliness, amenities, property conditions & facilities
Not like photos. Incredibly run down. Found bugs in the room and in the bed
Stayed 2 nights in Aug 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible and Dirty!

Terrible and Dirty everything without any exageration, mouldy bathroom & tiles, no Wi-Fi, I had to go to reception to replace the one dirty towel and ask for 2 towels as we were 2 people, no hand towels though, I had to ask for 2 replacement pillow covers as the existing ones were uninspiring. Everything was beyond dated. Dated and Dirty damaged walls. If you want to survive do not open the fridge door. I do not think that the flooring was cleaned in years. The entire place should be shut down by the authorities, as it is a public health hazard! Do not even stop, keep driving... The attached photos are of the second room, the first allocated one was far worse.
Stayed 1 night in Jul 2025

6/10 Okay

Trent

Liked: Staff & service
Definatly not the rooms as advertised in the picture...very misleading..only brst thing was room was 100 bucks and i just needed a bed for the night.dont think ill be returning at all.
Stayed 1 night in Jul 2025

2/10 Terrible

Stacey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasnt expecting much, realising property was old and was ok with that, thinking as long as the room was clean. The room smelt like chain smokers had lived in for 10 years and left their butts in the pillows, under bed etc. Only 1 towel, no bathroom floor matt, not a single place to hang towel. Ended up checking out early as we couldn't stay in room.
Stayed 2 nights in Jul 2025

10/10 Excellent

roslyn

Liked: Cleanliness, staff & service
I had no great expectations. It happened to be an exceptionally busy weekend, and most hotels were charging $1000 per night, so this one at $100 was definitely a bargain. The property was not impressive, being old and dilapidated. But the room was a surprise. Despite the rust and peeling paint, the room was very clean. The bed was super comfortable for my troubled back, the sheets were quality, and the one towel was large and thick. A bath mat would have helped, and given the many power points, a bedlamp would have been an easy attribute. For an old place, the AC was modern, and the shower fittings were clearly new and quality. I felt comfortable and safe, and I overlooked the scruffiness because of the money I was saving. I would choose this room again, because it was so clean
Stayed 2 nights in Jul 2025

4/10 Poor

Tricia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff where lovely and very accommodating. However the shower, bathroom and around the bathroom door had black mold, if you touched it, it rubbed part of it off so try not to touch the walls. The water pressure was terrible and the shower head was broken. The bed was like laying in a metal trolley, you could feel every spring and i thought we where getting a king bed but we had 2 king singles pushed together. The bedding and lining consisted of a bottom and top sheet, a blanket that was as thin as a sheet, 2 thin pillows and 1 towel for 2 people. I came home with bruised hips, shoulder's and bum from the bed.
Stayed 4 nights in Jul 2025

2/10 Terrible

Peter

Stayed 2 nights in Jul 2025

8/10 Good

Stanley

Stayed 1 night in Jul 2025