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The Star Grand Brisbane

5.0 star property

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Photo gallery for The Star Grand Brisbane

3 outdoor pools, sun loungers
River King Room | Living area | LCD TV
Rooftop terrace
Front of property
Garden

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Housekeeping
  • Parking available

Explore the area

Map
33 William Street, Brisbane, QLD, 4000
  • South Bank Parklands
    ‪15 min walk‬
  • Suncorp Stadium
    ‪3 min drive‬
  • Brisbane Convention and Exhibition Centre
    ‪4 min drive‬
  • Brisbane, QLD (BNE)
    ‪26 min drive‬

Room options

View all photos for City Accessible

In-room safe, laptop workspace, blackout drapes, iron/ironing board

City Accessible

  • City view
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for River King Room

In-room safe, laptop workspace, blackout drapes, iron/ironing board

River King Room

  • River view
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for River Suite

River Suite | In-room safe, laptop workspace, blackout drapes, iron/ironing board

River Suite

  • City view
  • 807 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for City Twin Room

City Twin Room | In-room safe, laptop workspace, blackout drapes, iron/ironing board

City Twin Room

  • City view
  • 427 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Skyline City Suite

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Skyline City Suite

  • City view
  • 1216 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for City Suite

In-room safe, laptop workspace, blackout drapes, iron/ironing board

City Suite

  • City view
  • 764 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for River Accessible

In-room safe, laptop workspace, blackout drapes, iron/ironing board

River Accessible

  • River view
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Skyline Penthouse Suite

Skyline Penthouse Suite | Bathroom | Bathrobes, towels

Skyline Penthouse Suite

  • River view
  • 2336 sq ft
  • Sleeps 5
  • 2 King Beds

View all photos for City King

In-room safe, laptop workspace, blackout drapes, iron/ironing board

City King

  • City view
  • 427 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Stamford Plaza Brisbane

  • Pool
  • Hot Tub
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (1002)
The price is $294
per night
$324 total
includes taxes & fees
May 17 - May 18
Stamford Plaza Brisbane

About this property

The Star Grand Brisbane

The Star Grand Brisbane offers 340 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. LCD televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include bathrobes and irons/ironing boards. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a 24-hour fitness center.
The Star Grand Brisbane features 3 outdoor swimming pools and a 24-hour fitness center. Wireless Internet access is complimentary. A poolside bar is on site where guests can unwind with a drink. Parking is available onsite for a surcharge.

The Star Grand Brisbane is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
The Star Grand Brisbane has 3 restaurants on site.
Babblers - Onsite restaurant. Open daily.
Cicada Blu - Onsite bar. Open daily.
Sokyo - Onsite restaurant. Open daily.
Late night fare is available from 24-hour room service.

Languages

English

Property amenities

Restaurants on site

  • Babblers
  • Cicada Blu
  • Sokyo

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 40 for adults and AUD 40 for children
  • Self parking fee: AUD 45 per day
  • Valet parking fee: AUD 65 per day
  • Rollaway bed fee: AUD 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

The Star Grand Brisbane Hotel
The Star Grand Brisbane Brisbane
The Star Grand Brisbane Hotel Brisbane

The Star Grand Brisbane Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 113 out of 151 reviews
Rating 8 - Good. 27 out of 151 reviews
Rating 6 - Okay. 5 out of 151 reviews
Rating 4 - Poor. 2 out of 151 reviews
Rating 2 - Terrible. 4 out of 151 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kym

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was swift and easy Room very comfortable and quiet The only issue was no massage and spa services
Stayed 1 night in Feb 2025

10/10 Excellent

Humberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a shame that the pool was not finished and able to be used.
Stayed 1 night in Jan 2025

8/10 Good

Young Joon

Stayed 1 night in Jan 2025

10/10 Excellent

Constantine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome and very convenient. Outstanding service but they haven't finished the pool and gym yet.
Stayed 1 night in Jan 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Skyhigh stay

Stayed 1 night in Jan 2025

10/10 Excellent

huihan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 2 nights in Jan 2025

10/10 Excellent

Abbey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The BEST

Wow! Wow! we had such a fabulous stay. Everyone was so helpful and friendly. Georgia at reception was just brilliant. thank you so much. The best hotel we have every stayed in.
Stayed 1 night in Jan 2025

10/10 Excellent

Tom

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found everything to be 5 star. very enjoyable stay
Stayed 3 nights in Jan 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Why open if it’s not ready?!

The Hotel was nice, valet helpful, hotel reception really friendly and gave us a free upgrade. Great rooms and beautiful view. Didn’t know the pool wasn’t open which was disappointing. The casino was another thing though. Friendly blackjack dealers, but most of the staff in the casino had any idea of customer service, like they hadn’t been trained on where things where, and how to treat customers. With a few exceptions, our experience was poor for a 5 star hotel experience. The sports bar was the worst! Terrible burgers with patties that were so dry and couldn’t eat it. They promoted playing an NBA game and it was only on a small tv in the TAB. When I asked they said they would put it on the big screen which they didn’t. Tables were dirty, food and drinks left for hours on tables after people had gone, and just no care given. Not many people around and therefore most of the bars weren’t open even on a Saturday at 12pm. Have been to Star Sydney and Gold Coast multiple times and always had a great time and was truly shocked by the average environment they have created at Star Brisbane.
Stayed 1 night in Jan 2025

10/10 Excellent

Rebecca

Stayed 1 night in Jan 2025

10/10 Excellent

Trevot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

keryn

Traveled with group
Liked: Property conditions & facilities, room comfort

hotels combined cheaper rate than special at hotel

Room was lovely, lot bigger than expected . views were great . no alcoholic drinks in bar fridge but free soft drinks and snacks . no menu for room service , but can scan a code . but on asking they provided menu. basic menu as with Sky Bar , but tasty clean food . Food at Fat Noodle was fresh and priced well , good combination of flavours , helpful happy staff . Sky bar had not great offer on beers . and some tap was flat . not much presentation and had to ask for lime in a drink , that was lemon and lime . constant stream of public walking in large groups in front of view . gambling tables were not busy but it was tuesday night . try get Star Card for discounts online . as takes quite a while at counter . car valet was good and car waiting at door on our checkout made it a breeze . prices at hotel combined cheaper than discount at hotel !
Stayed 1 night in Jan 2025

8/10 Good

Ross

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fantastic stay for us. We are long term customers of the treasury hotel next door, and thought we’d try the star grand. Tidy, new, great location and wonderful staff. Our only complaint is that we booked for 1 adult, a 15 year old girl and an 11 year old boy (ages included in booking through Expedia). The room was furnished with a king bed. They informed us all 3 of us were expected to sleep in the same bed, and a trundle was an additional $80 fee per night. I didn’t want to get in to an argument with otherwise wonderful staff, but did indicate to them that this was ridiculous. To summarize; They knew how many were coming, our ages, and accepted our booking, but did not provide adequate sleeping arrangements unless an additional fee was paid. Otherwise, faultless
Stayed 5 nights in Jan 2025

10/10 Excellent

Angel

Disliked: Amenities
.
Stayed 2 nights in Jan 2025

10/10 Excellent

Dave

Traveled with partner
Liked: Amenities
Everything was awesome
Stayed 2 nights in Jan 2025

10/10 Excellent

Kristy

Stayed 1 night in Jan 2025

10/10 Excellent

Sean Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place especially the sky deck

Brand new Hotel. Just amazing. The only thing was the Casino had a lack of drink selections.
Stayed 1 night in Jan 2025

10/10 Excellent

Sohani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern
Stayed 4 nights in Jan 2025

10/10 Excellent

Eden

Stayed 1 night in Dec 2024

10/10 Excellent

Carmelita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Visiting the sky deck at night . From our room I felt like I was floating in the clouds . Very pleasant experience. The bed was so comfortable.
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Liked: Property conditions & facilities, room comfort
Casino staff were great but tables in all bar were filthy and nobody taking empty glasses away. Sticky tables I had too clear myself
Stayed 2 nights in Jan 2025

10/10 Excellent

Tegan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and outstanding service
Stayed 1 night in Dec 2024

10/10 Excellent

Angela

Stayed 1 night in Jan 2025