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The Waterloo Bay Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Waterloo Bay Hotel

Lunch, dinner served; local cuisine, garden views
Front of property
Berrima Queen Apartment | Private kitchenette | Fridge, coffee/tea maker, electric kettle
Pillowtop beds, desk, iron/ironing board, free WiFi
Berrima Queen Apartment | Pillowtop beds, desk, iron/ironing board, free WiFi

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Laundry
  • Parking included

Explore the area

Map
75 Berrima Street, Wynnum, QLD, 4178
  • Manly Harbour Village
    3 min drive
  • Manly Boat Harbour
    4 min drive
  • Sleeman Sports Complex
    10 min drive
  • Brisbane, QLD (BNE)
    18 min drive

Room options

View all photos for Waterloo Queen Pub Room

Waterloo Queen Pub Room | Pillowtop beds, desk, iron/ironing board, free WiFi

Waterloo Queen Pub Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Byrneside Queen Motel Room

Pillowtop beds, desk, iron/ironing board, free WiFi

Byrneside Queen Motel Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Byrneside Twin Motel Room

Byrneside Twin Motel Room | Pillowtop beds, desk, iron/ironing board, free WiFi

Byrneside Twin Motel Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Waterloo Single Pub Room

Waterloo Single Pub Room | Pillowtop beds, desk, iron/ironing board, free WiFi

Waterloo Single Pub Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Berrima Queen Apartment

Berrima Queen Apartment | Pillowtop beds, desk, iron/ironing board, free WiFi

Berrima Queen Apartment

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

Similar properties

Property entrance

Shangri La Gardens

Pool
Breakfast included
Parking included
Free WiFi
4.4 out of 5, Excellent, (263)
The price is $127
per night
$139 total
includes taxes & fees
Dec 11 - Dec 12
Shangri La Gardens

About this property

The Waterloo Bay Hotel

3-star hotel in Wynnum
A restaurant, 4 bars/lounges, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and an arcade/game room are onsite.
The Waterloo Bay Hotel offers 39 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Rooms open to furnished balconies or patios. Beds feature pillowtop mattresses. Flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 4 bars/lounges. Wireless Internet access is complimentary. This family-friendly hotel also offers a terrace, an arcade/game room, and tour/ticket assistance. Complimentary self parking is available on site.

The Waterloo Bay Hotel is a smoke-free property.

Fig Bar & Restaurant - Overlooking the garden, this family restaurant specializes in local cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Jackpot Lounge - This sports bar specializes in local cuisine and serves lunch, dinner, and light fare. Happy hour is offered. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 4 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Fig Bar & Restaurant
  • Jackpot Lounge

Things to do

  • Arcade/game room
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (8 AM - 9:00 PM) and Saturday - Sunday (10 AM - 9:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Waterloo Bay
Waterloo Bay Hotel
Waterloo Bay Hotel Wynnum
Waterloo Bay Wynnum
The Waterloo Bay Hotel Hotel
The Waterloo Bay Hotel Wynnum
The Waterloo Bay Hotel Hotel Wynnum

The Waterloo Bay Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 111 out of 431 reviews" "
Rating 8 - Good. 167 out of 431 reviews" "
Rating 6 - Okay. 89 out of 431 reviews" "
Rating 4 - Poor. 31 out of 431 reviews" "
Rating 2 - Terrible. 33 out of 431 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jaspreet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2024

8/10 Good

Neil

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was Clean and Handy to shops
Stayed 1 night in Aug 2024

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities
Black mould on shower walls and door frames mould on pvc pipe under sink. Window ledge with toilet paper on it covered in dust and rubbish
Stayed 2 nights in Aug 2024

10/10 Excellent

Yanktaiya

Stayed 1 night in Jul 2024

8/10 Good

Maree

Business traveler
It was comfortable & convenient to the town
Stayed 4 nights in Jul 2024

10/10 Excellent

Craig

Liked: Staff & service, room comfort
Great location. Bar and restaurant superb. Would stay here again.
Stayed 3 nights in Jul 2024

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Jenni

Stayed 7 nights in Jul 2024

2/10 Terrible

Mohammad Hasan

Disliked: Cleanliness, staff & service, property conditions & facilities
One of the worst hotels I have been to in Australia. Room was dirty smelling of sewage and sweat.
Stayed 2 nights in Jul 2024

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Gecko in room
Stayed 1 night in Jul 2024

10/10 Excellent

lynette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is a great place but the check in was a bit hard to do the self check in.
Stayed 1 night in Jun 2024

2/10 Terrible

Craig

Business traveler
Disliked: Cleanliness, staff & service, room comfort
First and last
Checking was very clunky, self service not working and saying room not ready. Tried at bar, then bottle store then back to bar. Finally got room, funky smell in room so not really pleasant. Went for meal at restaurant, ordered with QR code as directed $35 with an expected 44mm wait. 1 hour later followed up as to were my meal was and was told they couldn’t find me that I had gone and had ordered for table 1, I order for 29. Asked for meal to be delivered to my room as I had a meeting online. Meal arrived and was pork, gravy and salad. Would have been lovely if I hadn’t ordered chicken. Salad and mushroom gravy. Was over it by now. Then just to top it off the rubbish skip truck turned up at 1.30am to empty the skip right outside the room. I left at 5am and have cancelled my booking for myself and work mate for next week. I’ll find something else
Stayed 1 night in Jun 2024

6/10 Okay

Emily

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Decent for the price. Didn’t expect much but the aircon in the room didn’t work properly and all the vents were ripped out. We also had tape over the lights? We also couldn’t order room service properly as our room wasn’t available to select but the friendly staff told us to just leave a note and they’ll bring it up. The staff were very friendly when checking in and ordering the room service however reception wouldn’t answer their phone when we called. Overall was a fine stay for somewhere to sleep which is all we needed.
Stayed 3 nights in Jun 2024

10/10 Excellent

Daniel

Stayed 2 nights in May 2024

6/10 Okay

Gary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It served our purpose Cheap Convenience Short Stopover
Stayed 1 night in May 2024

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The place is better than it looks online. Great staff. Great location. Great food. Oh and really good food. The staff were positive, smiling and helpful.
Stayed 1 night in May 2024

6/10 Okay

Frank

I changed the date for my booking to the end of June but I did not receive a confirmation for that. So I rang the hotel to make sure I got myself a room. He said he would credit me for the first booking, that was for the 26th of May. Not receiving a confirmation for the June booking, that is my only issue.
Stayed 1 night in May 2024

2/10 Terrible

Shannon

Disliked: Cleanliness, amenities, property conditions & facilities
I liked that i wasn't somewhere people would know me and I hated that everyone else who was staying there were rude and again like if i had a win on the pokies they would abuse me and threaten to follow me when i left to take the money saying that its there money pathetic behaviour
Stayed 3 nights in May 2024

6/10 Okay

Ken

Liked: Staff & service
Disliked: Property conditions & facilities
Good for the price
Stayed 1 night in May 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
The pub is famous and awesome meals
Stayed 1 night in May 2024

10/10 Excellent

Lesley

Liked: Cleanliness, property conditions & facilities, room comfort
Great stay at the Waterloo Bay
I enjoy staying at the Waterloo Bay Hotel. I did find the self service check in a little confusing and not very personal. However, the room is so quiet, very comfortable and very good value. Every staff member I interacted with was extremely polite and pleasant too. I love the little patio outside the room and although it is close to the beer garden of the hotel we never hear any noise at all. Very enjoyable stay again.
Stayed 3 nights in May 2024

6/10 Okay

Sue

Traveled with family
Stayed 1 night in May 2024

8/10 Good

Sharon

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
Food is very nice. Room service is fast. Check in was a nightmare with nobody in reception to check you in. Dead cockroaches in the bathroom.
Stayed 2 nights in Apr 2024

10/10 Excellent

Charles

Liked: Amenities
Comfortable bed and was let in b4 2pm
Stayed 1 night in Apr 2024

6/10 Okay

Wendy

Traveled with family
Liked: Cleanliness, staff & service
Staff very welcoming, easy transaction, bathroom could do with some attention in cleaning. Rest of the areas clean and crisp, comfortable. Thankyou
Stayed 2 nights in Apr 2024