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voco Brisbane City Centre by IHG

4.5 star property

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Photo gallery for voco Brisbane City Centre by IHG

Daily buffet breakfast for a fee
Outdoor pool
Standard Room, 2 Double Beds, River View | Minibar, in-room safe, desk, laptop workspace
Meeting facility
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Pool
  • Bar
  • Housekeeping
  • 24/7 front desk
$133
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
85-87 North Quay, Brisbane, QLD, 4000
  • Queen Street Mall
    ‪3 min walk‬
  • Treasury Building
    ‪5 min walk‬
  • Suncorp Stadium
    ‪17 min walk‬
  • Brisbane, QLD (BNE)
    ‪17 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

8.8 out of 10
Excellent
(5 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 592 sq ft
  • Harbor view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, River View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, River View

10.0 out of 10
Exceptional
(5 reviews)
  • 237 sq ft
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

9.8 out of 10
Exceptional
(18 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, River View

Premium Room, 1 King Bed, River View | Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, River View

8.6 out of 10
Excellent
(4 reviews)
  • 366 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 237 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, River View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, River View

9.8 out of 10
Exceptional
(8 reviews)
  • 237 sq ft
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 237 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Room, 1 King Bed, River View

Room amenity

Grand Room, 1 King Bed, River View

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, River View

View from room

Standard Room, Multiple Beds, River View

10.0 out of 10
Exceptional
(2 reviews)
  • 237 sq ft
  • River view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Exterior

Hotel Indigo Brisbane City Centre by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.6 out of 5, Wonderful, 219 reviews
Hotel Indigo Brisbane City Centre by IHG

About this property

voco Brisbane City Centre by IHG

4.5-star hotel in Brisbane Central Business District
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
Voco Brisbane City Centre by IHG offers 194 accommodations with minibars and safes. 50-inch plasma televisions come with digital channels. Bathrooms include showers and hair dryers.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Voco Brisbane City Centre by IHG features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

16 meeting rooms are available. This luxury hotel also offers concierge services, dry cleaning/laundry services, and 24-hour room service.

Voco Brisbane City Centre by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Zuma Restaurant - This restaurant serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 1 mile (AUD 36 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 28 to 40 for adults and AUD 5 to 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Zuma Restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 16 meeting rooms
  • Conference center

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch plasma TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 28 to 40 for adults, and AUD 5 to 30 for children
  • Nearby parking fee: AUD 36 per day (6562 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Brisbane Mercure Hotel
Mercure Brisbane
Mercure Hotel Brisbane
Brisbane Mercure
Mercure Brisbane Hotel Brisbane

voco Brisbane City Centre by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 161 out of 260 reviews
Rating 8 - Good. 75 out of 260 reviews
Rating 6 - Okay. 17 out of 260 reviews
Rating 4 - Poor. 4 out of 260 reviews
Rating 2 - Terrible. 3 out of 260 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service was awesome, all of the team were very welcoming and friendly.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Tidy and comfortable stay
Stayed 1 night in May 2025

8/10 Good

Carol

Traveled with partner
Liked: Staff & service, amenities
Nice hotel, great location for walking to shops, queen st mall, lovely views of the wheel & walk bridge, especially at night.
Stayed 1 night in May 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great decor in the room. I loved the bed head and the armchair
Stayed 1 night in May 2025

10/10 Excellent

Way king

Stayed 1 night in May 2025

6/10 Okay

Jason

Pool door did not work
Stayed 2 nights in Apr 2025

10/10 Excellent

Marc

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Very helpful and welcoming and went out of their way to make our stay comfortable
Stayed 13 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities

Disaster

I messaged the hotel to say that my son will arrive first for the first night and that they should get in touch if it was a problem. No response - but then they made my son pay to check in. He got woken up in the middle of the night because the electricity was malfunctioning and then they put everyone into a different hotel. Guess what. Not recommended at all.
Stayed 2 nights in Apr 2025

10/10 Excellent

Haylee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the Brisbane River, our room had a beautiful view. It’s an easy walk from Roma Street Station and into the inner city and Queen Street Mall for shopping and dining. It’s also an easy walk over to Southbank. The staff were great and accommodated us for an early check in so we could get to a wedding on time, which was the reason for our stay. Would definitely stay here again!
Stayed 1 night in Apr 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really comfortable beds clean great location. Currently at a different hotel this visit and regretting not booking this place instead!
Stayed 1 night in Feb 2025

8/10 Good

Amanda

Liked: Staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Stuart

Stayed 2 nights in Apr 2025

10/10 Excellent

Catherine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful for our whole stay. The room service and breakfast were excellent. It was a short walk to Brisbane City center.
Stayed 1 night in Apr 2025

8/10 Good

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Cris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gentleman who checked us in (and out) was very personable, and the gals in restaurant were very helpful!
Stayed 1 night in Mar 2025

8/10 Good

Rushdi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Emma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely property with lovely staff. Close to everything. Walk to water taxi or casino and local restaurants. We will be back.
Stayed 2 nights in Mar 2025

6/10 Okay

Susan

Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel is dingy, hallways are dark and rooms are small. It was not what I expected. The location is close to the downtown area but is not walking friendly.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jason and Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Feb 2025

8/10 Good

Shona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prime position; comfortable beds; clean; room smaller than initially thought but had everything you needed and only slept there. Staff were great.
Stayed 1 night in Feb 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

We really enjoyed our stay at Voco Nice room Great location Excellent staff & service Only negative was construction noise at times taking place outside hotel Out of Hotel’s control & manager was very understanding & showed genuine concern for the inconvenience Would stay again
Stayed 3 nights in Mar 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay here. The staff were amazingly friendly and helpful - nothing was a problem. The parking downstairs was easy. The room was clean and spacious, and the amenities were great. Room service menu was available, and the food was excellent. Everything was absolutely worth the price.
Stayed 2 nights in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot. Loved it
Stayed 3 nights in Feb 2025