6/10 Okay
James
Traveled with group
Nov 22, 2024
Liked: Staff & service
I'd booked a twin room, which was a room with a double bed and a sofa bed; I'd emailed ahead of the booking to confirm that the sofa bed would be made ready before arrival. I received no response to the email, and the sofa bed wasn't made up.
The bathroom had a slight smell present, I am not sure if it was damp or mould. The bathroom as in need or some minor repairs as tiles had started to come loose and grouting was missing on the floor.
The sofa bed was also a bit knackered and not exceptionally comfortable. The room in general requires a bit more care and attention.
Not the most loved of hotel rooms, and whilst the location was ideal as in the city centre, the hotel could do with a bit more looking after.
James
Stayed 1 night in Nov 2024