Coffee/tea in a common area, conference space, and concierge services are available at this smoke-free guesthouse. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, tour/ticket assistance, wedding services, and a garden are onsite.
Hayward’s at the Grasmere offers 14 accommodations with DVD players and complimentary newspapers. Beds feature Select Comfort mattresses. Flat-screen televisions come with premium digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
This Bristol guesthouse provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wireless Internet access. This business-friendly guesthouse also offers a terrace, multilingual staff, and tour/ticket assistance. Concierge services and wedding services can be provided. Limited complimentary onsite parking is available on a first-come, first-served basis.
Hayward’s at the Grasmere is a smoke-free property.
A complimentary manager's reception is offered each day.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Limited onsite parking
Food and drink
Coffee and tea in common areas
Free daily manager's reception
Family friendly
DVD player
Soundproofed rooms
Conveniences
Luggage storage
Newspapers in lobby
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Wedding services
Business services
Conference space
Meeting room
Outdoors
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
2 buildings
3 floors
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Select Comfort mattress
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
DVD player
Flat-screen TV with premium digital channels
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Limited room service
More
Connecting rooms available
Desk
Free daily newspapers
Heating
Iron/ironing board
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 9 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00
Special check-in instructions
The front desk is open Monday - Wednesday (7:00 AM - 3:30 PM) and Thursday - Sunday (7:00 AM - 10:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk, lockbox
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for GBP 25.0 per night
Cribs (infant beds) are available for GBP 10.0 per night
Property payment types
Important information
Optional extras
Late check-out fee: GBP 10.00 (subject to availability)
Crib (infant bed) fee: GBP 10.0 per night
Rollaway bed fee: GBP 25.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
We should mention
This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Grasmere Court
Grasmere Court Bristol
Grasmere Court Hotel Guest house
Grasmere Court Hotel Guest house Bristol
Grasmere Court Guest house Bristol
Grasmere Court Guest house
Grasmere Court Hotel Guest house
Hayward’s at the Grasmere Bristol
Hayward’s at the Grasmere Guesthouse
Hayward’s at the Grasmere Guesthouse Bristol
Hayward’s at the Grasmere Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 150 out of 330 reviews" "
10 - Excellent
150
Rating 8 - Good. 130 out of 330 reviews" "
8 - Good
130
Rating 6 - Okay. 37 out of 330 reviews" "
6 - Okay
37
Rating 4 - Poor. 11 out of 330 reviews" "
4 - Poor
11
Rating 2 - Terrible. 2 out of 330 reviews" "
2 - Terrible
2
9.0/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
6/10 Okay
Karen
Traveled with group
Sep 15, 2024
Liked: Staff & service
Handy situated between Bath and Bristol. Lovely young staff. Evening meal (tapas) was delicious. Good breakfast choice. Our room was a bit outdated and alot of dust on window sill! Sliding door for loo very noisy. Comfy beds though
Lovely old fashioned hotel. Small bedroom and extremely warm due to the very sunny warm day. No AC but a small fan was provided. Self checkin. Would stay again. Good breakfast too. Great location
Friendly and willing staff from arrival to departure. Very comfortable bed, ample size room. Bathroom could do with some tlc particularly the corner of the bath which is covered with a sticky tape strip and the shower fitting which is fixed and sprays water to the back of the bath!
Breakfast was very good, excellent scrambled eggs!
Overall impression is that the restaurant is more important than the accommodation and the price at £121 is a bit expensive in my opinion!
Great Service and location. Fab service from the team. Only let down is the bathrooms. Desperately need an update. Clean but look and feel very dated. Showers lack power. Have stayed here before and would do again.
The hotel was let down by its aftercare. I booked a room which was quite expensive imo and the TV didn’t work. My partner normally stays in the room while I go out to work (playing in a band) hence it’s a long night without a TV.
They failed to repair the TV and I requested a partial refund. After not receiving any communication from the hotel I contacted hotels.com who were excellent to be fair, and although they gave me a token voucher they said the hotel were unable to comment at the time I called. I have now waited several more days and still no communication from the hotel. Hence my review.
The hotel was okay but not worth £112 (plus breakfast), the room was tired and the shower very small, although things like tea coffee soap towels etc all good.
Staff were friendly and tried to help but I fear it is the management who do not care once they have been paid.
Andy
Stayed 1 night in May 2024
4/10 Poor
Robert
May 19, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Avoid if you want to be able to park a car on-site
Checked in early at 2:30 and the car park was already completely full, I asked the young lady on reception, who was very polite, where I was supposed to park and she suggested I find some on street parking, I eventually did this about half a mile away.
Other than that, the accommodation is dated and it is on a busy main road, traffic noise overnight is very noticeable
Robert
Stayed 1 night in May 2024
6/10 Okay
Steve
Traveled with partner
May 19, 2024
Reasonable value for money. Rooms looking a little tired. Breakfast a little disapointing
Steve
Stayed 2 nights in May 2024
8/10 Good
Joanne
May 17, 2024
Liked: Cleanliness, staff & service, room comfort
Lovely food and a reasonable stay
A one night stay whilst visiting Bath and Bristol. A little bit dated in corridors and our room.
Had a lovely evening meal in their restaurant and breakfast. Staff friendly and helpful we would stay again.