Hilton Garden Inn Bristol City Centre

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Bristol City Centre

View from room
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Point of interest
Lobby
Property amenity

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Gym
    Gym
  • Bar
    Bar
  • Room service
    Room service
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Temple Way, Bristol, England, BS1 6BF
  • St Nicholas Market
    10 min walk
  • Cabot Circus Shopping Centre
    10 min walk
  • Old Vic Theatre
    12 min walk
  • Bristol Filton Airport (FZO)
    27 min drive

Room options

Room, 1 King Bed

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

Twin Room, 2 Twin Beds

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Room, 1 Queen Bed, View

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

Twin Room, 2 Twin Beds, View

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Hilton Garden Inn Bristol City Centre

4-star hotel in Bristol Floating Harbour
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Hilton Garden Inn Bristol City Centre offers 171 accommodations with laptop-compatible safes and coffee/tea makers. 42-inch plasma televisions come with premium digital channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Bristol hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. This eco-certified hotel also offers a 24-hour fitness center, a terrace, and a vending machine. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Hilton Garden Inn Bristol City Centre has designated areas for smoking.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
Recess - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, French, German, Italian, Lithuanian, Polish, Portuguese, Russian, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (GBP 20 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 16.95 for adults and GBP 5.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Recess

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Handrails in stairways (31 inches high)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Built in 1999
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch plasma TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.95 for adults and GBP 5.95 for children
  • Uncovered self parking fee: GBP 20.00 per night
  • Late check-out fee: GBP 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Bristol City Centre
Hilton Garden Inn Hotel Bristol City Centre
Hilton Garden Inn Bristol City Centre Hotel
City Hotel Bristol
Bristol City Hotel
Hilton Bristol City Bristol
Hilton Garden Inn Bristol City Centre Hotel
Hilton Garden Inn Bristol City Centre Bristol
Hilton Garden Inn Bristol City Centre Hotel Bristol

Hilton Garden Inn Bristol City Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 502 out of 1012 reviews" "
Rating 8 - Good. 363 out of 1012 reviews" "
Rating 6 - Okay. 93 out of 1012 reviews" "
Rating 4 - Poor. 34 out of 1012 reviews" "
Rating 2 - Terrible. 20 out of 1012 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Tom

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hiltons have gone downhill markedly since the last time we stayed in one! .. £150+ per night for what? Would have been better off in a budget hotel, the room was a box there was only one towel provided, for 2 of us, no room service, no mini bar, not even a biscuit with the "complimentary" tea and coffee, and as dor the buffet breakfast! The bacon was over cooked (the 2nd morning there was none left!) the eggs were undercooked eggs, the bread for toast had run out too, if it had been 5 minutes before breakfast finished i would have understood that i guess but itwas over an hour before! ... next time it will be a Premier Inn!
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mid week stay.
All the staff were helpful both on reception and in the restaurant. The room was nice but a bit disappointing to have, on our queen sized bed, a king sized duvet cover but only a double duvet inside. Consequently, with the duvet tucked in, one person only had the cover and no duvet!! Having a TV without a guide and programme information was a bit of a nuisance. I hope this is fixed before we come again ! Breakfast buffet was brilliant. I was a bit surprised to have a 99p service charge on two coffees in the evening. All in all these few little problems could easily be redressed.. We thoroughly enjoyed our stay and will return. Thank you for everything..
Stayed 3 nights in Aug 2024

8/10 Good

Jane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Considering the price I was surprised the room was so small.
Stayed 1 night in Aug 2024

10/10 Excellent

GEORGE

Stayed 1 night in Aug 2024

2/10 Terrible

John

Stayed 2 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Graeme

Traveled with partner
Over priced and toilet didn’t flush. Dirty room
Stayed 1 night in Aug 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful and polite. Room and beds comfortable. Tea and coffee in room, refrigerator, iron, hairdryer and nearby laundry which had I known earlier would have used. TV remote was difficult to navigate, some functions not available. The buffet breakfast was well worth paying for with a huge variety of choices and good coffee. Also the special meal deal included a pint of beer, and the burger and chips were cooked to perfection. As a trained chef I noted that plates were warmed to keep food hot, specially for the chips which stayed nice and hot. The tariff and meal prices are reasonable considering the high level of service this hotel offers. I would definitely choose to stay here again if visiting Bristol in the future.
Stayed 2 nights in Aug 2024

8/10 Good

Helen

Stayed 1 night in Aug 2024

10/10 Excellent

Emily Jayne

Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Housekeeping can be improved.
Stayed 4 nights in Jul 2024

8/10 Good

Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
V Hard to find on sat nav.ery clean and helpful staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Traveled with partner
Liked: Staff & service
The hotel is in a good location. Staff were excellent even though they were struggling with the recent Microsoft outage. All good however rooms are dated and in need of an upgrade.
Stayed 1 night in Jul 2024

2/10 Terrible

Roxanne

Stayed 1 night in Jul 2024

10/10 Excellent

Ramsey

Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly ,even javing to deal with the i.t. outaged,they got us checked in, amd nothing was a problem
Stayed 2 nights in Jul 2024

10/10 Excellent

Vanessa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not a 4 star hotel
Very disappointed with hotel.service from staff very good But for a Hilton hotel not good for the price.dirty chair with blood on . It was removed. Replaced but other chair was dirty.rusty screws in shower.we have stayed at the Hilton hotels before and this was our worse experience. We stayed here for our wedding anniversary. And we did not enjoy outlr stay. Beds very hard even after a topper was out on by staff. Overall happy with our stay at hotel .meant to be a 4 star hotel .marks on carpets We paid 166 for one night . And you can get another hotel which would be cheaper and better accomodation. Very disappointed and it ruined our stay
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Extremely friendly and helpful staff. Clean, comfortable rooms. Hotel well placed and close to station. Lovely food
Stayed 1 night in Jul 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

MATTHEW, London

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly reception staff
Stayed 1 night in Jul 2024

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for an overnight stay friendly staff and everything needed on site. No USB ports in the room but not an issue as had own chargers.
Stayed 1 night in Jul 2024

6/10 Okay

Jonathan

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
If you can find the entrance for parking at the hotel from the directions given then you deserve a free nights stay
Stayed 1 night in Jul 2024

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Excellent facilities, parking not included
The aircon didn’t work but the heating did… 25 and it wouldn’t turn down. I couldn’t sleep the whole night because I was sweating the whole time. Also, though it says parking, it costs £20 a day.
Stayed 1 night in Jul 2024