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Novotel Bristol Centre

4.0 star property

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Photo gallery for Novotel Bristol Centre

Restaurant
Fitness facility
Cocktail bar
Hypo-allergenic bedding, pillowtop beds, in-room safe, desk
Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Pet friendly
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
Victoria Street, Bristol, England, BS1 6HY
  • St Nicholas Market
    ‪8 min walk‬
  • Queen Square
    ‪10 min walk‬
  • Old Vic Theatre
    ‪11 min walk‬
  • Bristol Filton Airport (FZO)
    ‪33 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 Queen Bed with Sofa bed

  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Executive Room, 1 Queen Bed

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Novotel Bristol Centre

4-star hotel in Bristol Floating Harbour
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a steam room, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Novotel Bristol Centre offers 131 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Wireless Internet access is complimentary.

Event facilities measuring 2616 square feet (243 square meters) include a conference center. This eco-certified hotel also offers a steam room, an arcade/game room, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

A complimentary manager's reception is offered each day.
Gourmet Restaurant - Onsite brasserie.
Gourmet Bar - Onsite cocktail bar. Open daily.
Lounge Bar - Onsite lobby lounge. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (GBP 16 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Gourmet Bar
  • Gourmet Restaurant
  • Lounge Bar

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Steam room

Family friendly

  • Arcade/game room
  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 7 meeting rooms
  • Conference center (2,616 square feet of space)

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1994
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • Smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18.00 per person
  • Covered self parking fee: GBP 16 per night
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Bristol Centre
Novotel Hotel Bristol Centre
Accor Bristol Centre
Bristol Novotel
Novotel Bristol Centre Hotel Bristol
Novotel Bristol Centre Hotel
Novotel Bristol Centre Hotel
Novotel Bristol Centre Bristol
Novotel Bristol Centre Hotel Bristol

Novotel Bristol Centre Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 463 out of 1006 reviews
Rating 8 - Good. 376 out of 1006 reviews
Rating 6 - Okay. 106 out of 1006 reviews
Rating 4 - Poor. 27 out of 1006 reviews
Rating 2 - Terrible. 34 out of 1006 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Keith, Kilgetty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at the Bristol City Centre Novotel, which was very convenient to Bristol Templemeads and the City Centre attraction.
Stayed 1 night in Nov 2024

2/10 Terrible

S

Traveled with family
Disliked: Amenities, property conditions & facilities
Dirty room. Dust everywhere, food and waste in bins, bodily fluids in bathroom, hairs in sink and on toiletries. Photos sent to staff members phone as requested to be forwarded to manager I was told got refund. Spent all Saturday on phone to Expedia and at reception desk. Weekend ruined my son’s 8th birthday treat this was supposed to be. Promised refund by staff and waiting update.
Stayed 1 night in Nov 2024

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Lovely helpful staff on reception, clean functional room.
Stayed 1 night in Oct 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Sarah

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, property conditions & facilities
The sofa bed in the triple room was filthy. The sheets had not been changed since the last guests and there was blood on the sheets. We checked in at night and the staff member who initially tried to resolve it was lazy and incompetent, trying to avoid doing what was required (came 3x to try and change sheets). A second staff member came and she sorted it out. The next day, my husband spoke to the manager and she offered us free parking and free breakfast.
Stayed 2 nights in Oct 2024

8/10 Good

asif

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and very clean also food was good though the gym was small and my card didn’t work to allow me in I had to ask the cleaners to let me in though it is very close to train station and to tesco and Greggs nearby with Cabot circus shopping only 15 minutes away
Stayed 2 nights in Nov 2024

10/10 Excellent

Marzena Sylwia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

S

Stayed 1 night in Oct 2024

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Good location by Temple Meads
Stayed 1 night in Oct 2024

8/10 Good

ARLENE

Liked: Cleanliness, staff & service, property conditions & facilities
Less than 10 min walk from Temple Meads train station. Staff were friendly, room comfortable. Stayed 3 nights, it's a good base to explore area and taking a day trip to Bath.
Stayed 3 nights in Sep 2024

10/10 Excellent

Yevhen

Stayed 1 night in Oct 2024

4/10 Poor

Luis Antonio Moncayo

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Carpets were old and dirty, the bathroom was not very clean. Towels and sheets (or maybe it was the mattress) had a mildew or sweat smell. I really think a renewal is required asap.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, v close to TM station
Great location very close to Temple Meads, despite busy location, quiet with windows closed. Beds comfortable, room clean & buffet breakfast 7-11 on weekends. Works well for kids too.
Stayed 2 nights in Oct 2024

8/10 Good

Hayen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Stuart

Liked: Staff & service
Stayed 1 night in Oct 2024

4/10 Poor

Samir

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
TV outdated so unable to cast/play app to watch sports. Air conditioning not cooling enough
Stayed 2 nights in Oct 2024

10/10 Excellent

Can

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm welcoming
Stayed 1 night in Sep 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good central location with lots of food options within short walking distance. Big clean room with comfy bed. Arrived 1hr early by check in staff were great getting us a room straight away.
Stayed 1 night in Oct 2024

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good enough
Room had no cold water supply so could not shower or flush the toilet, no tv remote. Offered another room after previous occupants had booked out,fresh towels but bath had pubic, short hairs in the bath, absolutely disgusting.
Stayed 1 night in Oct 2024

2/10 Terrible

Thaer

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charged me twice.
Paid on hotels.com beforehand. Then they charged me at check in full price again. ! I realised only after I had paid and they had to refund me. Be careful if you stay here !!!!!
Stayed 1 night in Oct 2024

6/10 Okay

Demi

Traveled with partner
Liked: Cleanliness, staff & service
Place is pretty average looking. I feel as though it will need updating soon. Only used the hotel for one night, which was great for us.
Stayed 1 night in Sep 2024

10/10 Excellent

James

Business traveler
Liked: Property conditions & facilities, room comfort
Standard
Expensive for mid range But does what it says in the tin
Stayed 1 night in Oct 2024

10/10 Excellent

SOPHIE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed, had a good sleep. Staff were very pleasant and helpful. Breakfast was nice, lots of choices.
Stayed 1 night in Sep 2024